If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!
Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.
Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.
Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.
Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.
Question
these shoes come in S, M, L, XL how do these sizes compare to shoe sizes
Answer
XL - Men's shoe size 13-14
Large - Men's shoe size 11-12
Medium - Men's shoe size 9-10
Date Posted:
8/14/2013 6:34:04 PM
Question
At this moment we want to purchase a c-Arm compatible patient examination table, C-Arm keep in a fixed position - only table can move both side 100 percent Right to Left - Left to Right. Thanking youKazi Shalah uddin www.biometsbd.com, biomets@gmail.com
Answer
Thank you for your inquiry. Please check your email for additional information regarding this request.
Date Posted:
8/14/2013 6:06:18 AM
Question
do you accept major medical insurance i actually have a prescription for an inversion table
Answer
Dear Joe:
Thank you for your inquiry. We do not accept insurance reimbursement at this time..
Date Posted:
8/13/2013 4:29:58 PM
Question
What model breathing tubes should I order to accompany this device Do you sell them? In what quantities? Are they reusable self-use only ? How much do they cost
Answer
customer already purchased
Date Posted:
8/13/2013 11:00:02 AM
Question
Dear Sir or Madam,Is the baby in soft material that is can be shapped for instance if we use it with a birhting simulatorThanks a lot for your help.Kind regards.
Answer
This simulator is made of a soft skin-like material. It is, however, not recommended for use with a birthing simulator due to the fixed arm and leg positions as if going through the birth canal on a birthing simulator, this may compromise the product as it is not its intended use.
If you do wish to use this simulator for birthing demonstrations, we highly recommend not using it in a hard plastic or rigid birthing simulator. There are some "stuffed" or fabric pelvis models available and this would be the suggested type of demonstration.
Any use of this item outside of the manufacturer's recommended purpose is subject to void the warranty.
Date Posted:
8/13/2013 3:39:31 AM
Question
ordering for 5 star fitness center. is there one with a digital screen that would also tell bmi
Answer
Please take a look at the following item:
Date Posted:
8/12/2013 4:10:12 PM
Question
Confirm price and finance options - if not available, any other models like this in stock
Answer
Dear Mr. Pilgrim:
Thank you for your inquiry. Someone from our office will be contacting you shortly with available options.
Date Posted:
8/12/2013 10:31:47 AM
Question
Do the wooden h frame tables come with paper roll holders
Answer
This option varies by model; however if it is not a standard option, it is always available to add on.
Date Posted:
8/11/2013 11:37:19 PM
Question
My father is 86 and had two knee replacements years ago. He finds it more difficult to get up in a standing position. He now wears knee braces and finds them good but one brace is missing the metal bracket. Can they be purchased separately or do we have to purchase the whole brace. Thank you and I await your reply.
Answer
Spoke with cust over phone already discussed options. BES 8/12
Date Posted:
8/11/2013 2:06:12 PM
Question
tell me if EZJect Lancets,21g are goodto use and it fits the CVS/pharmacycomplete blood glucose Monitoring System.Prestige Smart System. If you sell them or other brand of lacets that we can use with this CVS monitoringsystem please let me know and the pricetoo.
Answer
Unfortunately, we do not have any information regarding the Prestige Smart System; however the EZJect Lancets are universally used for the lancets listed on the product description.
Date Posted:
8/10/2013 7:10:13 PM
Question
Looking for a low height bariatric treatment table for exam room. Weight 600 to 800 lbs
Answer
It seems that the weight capacity of all except the following option on our bariatric tables has a weight capacity in the range of 500-600lbs.
The following table features a weight capacity of 800lbs: http://www.medical-supplies-equipment-company.com/product/ppf/id/13888/new_prod_full.asp
Date Posted:
8/9/2013 9:16:36 PM
Question
May I ask please:1. which company or companies manufactures, warranties, and services this bike2. what is the usual delivery time3. is there a trial period during which the bike may be returned for a full refund, and4. do you have an even better if more costly bike?thank youMark
Answer
The manufacturer of this bike is Fitness Masters Inc. Delivery time is generally 1-2 weeks from time of order placement. Generally these items must be in their original unused condition in order to be returned within 30 days of purchase. You must pay the return shipping cost and the original shipping costs are non-refundable, plus there may be a restocking fee of up to 30%.
Another bike similar with additional features is: http://www.medical-supplies-equipment-company.com/product/ppf/id/30768/new_prod_full.asp
Date Posted:
8/8/2013 11:22:24 PM
Question
We are interested in buying used medical equipment such as imaging diagnostics of X-ray, u/s etc and laboratory equipment, dental equipment etc. Please advise if your company has representative in Australia? Kind rgds
Answer
Dear Minh:
Thank you for your inquiry. We are able to assist you with your needs and we do ship to Australia. We would like to know you specific requirements. Please email us a list of products you are seeking including; brand, model, options/accessories and year of production. You can respond to this email. We look forward to hearing from you.
Date Posted:
8/8/2013 5:19:44 AM
Question
curious to know who is te manufacturer of this item 72-4409CLT
Answer
Dear Ms. Lavelle:
Thank you for your inquiry. If you are interested in purchasing this product, we will be happy to provide you with a quote including lead time and delivery charges. Please let us know if we can be of service.
Date Posted:
8/7/2013 5:08:23 PM
Question
How much does a filled E tank weigh Thanks
Answer
Filled, this cylinder may weigh approximately 10 pounds. Empty, the tank should weight about 7.3 pounds.
Date Posted:
8/7/2013 12:52:22 PM
Question
Adult ACLS Manikin w/ Interactive Arrhythmia Simulator # 43144WA3BS
Answer
We will have a quote to you shortly. Thank you!
Date Posted:
8/6/2013 6:28:17 PM
Question
Is the Sleep Strip still available in 2013 My company was a distributor for sleep strip and would like to distribute it again. Please advise.Thank you,RickDistar
Answer
Thank you for your request. Unfortunately, this item is inactive on our website and has been unavailable for some time.
Date Posted:
8/6/2013 6:10:47 PM
Question
Is the fully adjustable shelf removable
Answer
Dear Ms. Larocca:
Thank you for your inquiry. The shelf is removable. Please contact us toll free at 877-706-4480 x 104 for volume pricing or if you would like a formal quote. POs can be faxed to 713-706-4161.
Date Posted:
8/6/2013 3:23:57 PM
Question
Dear Sirs, Jamjoom is one of the leading companies in Saudi Arabia for the medical disposables and consumables products, with more than 25 years’ experience in Saudi & Gulf medical Market. We are looking for a strategic partnership in the surgical instruments sets in tenders that will include the consumption for the coming 5 years. Please let us kow if you have any current reps or business running in KSA at the moment and if you d be interested to proceed. Thanks.
Answer
Thank you for your inquiry. Regrettably, we don't have any current reps or business offices located outside of the USA. However, we can ship to KSA for your convenience.
Date Posted:
8/5/2013 5:36:07 PM
Question
Who is the manufacture of this scooter and How do you repace batteries? Is it a battery pack or individual batteries?
Answer
Thank you for your inquiry. The manufacturer is Drive medical. We have battery replacement packs for this unit available with an cost of $73.50 per pack. Would you like a formal quote for this cart? If so, I might be able to include free shipping. Please advise.
Date Posted:
8/5/2013 1:27:44 AM
[<< Prev]
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
160
161
162
163
164
165
166
167
168
169
170
171
172
173
174
175
176
177
178
179
180
181
182
183
184
185
186
187
188
189
190
191
192
193
194
195
196
197
198
199
200
201
202
203
204
205
206
207
208
209
210
211
212
213
214
215
216
217
218
219
220
221
222
223
224
225
226
227
228
229
230
231
232
233
234
235
236
237
238
239
240
241
242
243
244
245
246
247
248
249
250
251
252
253
254
255
256
257
258
259
260
261
262
263
264
265
266
267
268
269
270
271
272
273
274
275
276
277
278
279
280
281
282
283
284
285
286
287
288
289
290
291
292
293
294
295
296
297
298
299
300
301
302
303
304
305
306
307
308
309
310
311
312
313
314
315
316
317
318
319
320
321
322
323
324
325
326
327
328
329
330
331
332
333
334
335
336
337
338
339
340
341
342
343
344
345
346
347
348
349
350
351
352
353
354
355
356
357
358
359
360
361
362
363
364
365
366
367
368
369
370
371
372
373
374
375
376
377
378
379
380
381
382
383
384
385
386
387
388
389
390
391
392
393
394
395
396
397
398
399
400
401
402
403
404
405
406
407
408
409
410
411
412
413
414
415
416
417
418
419
420
421
422
423
424
425
426
427
428
429
430
431
432
433
434
435
436
437
438
439
440
441
442
443
444
445
446
447
448
449
450
451
452
453
454
455
456
457
458
459
460
461
462
463
464
465
466
467
468
469
470
471
472
473
474
475
476
477
478
479
480
481
482
483
484
485
486
487
488
489
490
491
492
493
494
495
496
497
498
499
500
501
502
503
504
505
506
507
508
509
510
511
512
513
514
515
516
517
518
519
520
521
522
Page 522 of 522