Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
does the dorsal vest have adjustable straps

Answer
Thank you for your inquiry. This particular vest has an adjustable waist band only. Regrettably, we don't have a location in Augusta GA, However this item can ship from our Florida warehouse with a transit time of 2 business days.

Date Posted:
8/29/2013 4:44:18 AM

Question
HI, I just talked with Brittney S who was very helpful and she told me to send an email so I can get a quote. I need a privacy curtain , your part isItem# 1KCCPBSCCF. The curtain is for a 101 ceiling, I would like it in glide rollers style with color Leila Citadel. I was told I can get it quicker by paying a rush fee. I need it by 9/6 at the latest. Thanks, Larry D.

Answer
Hello, Larry.  The quote has been e-mailed to you.

Date Posted:
8/28/2013 2:05:47 PM

Question
Hi, I am in search of baby thermometers at an extremely low price for the 3000+ babies we serve at our non-profit.....nfnf.org The moms we help have nothing and are extremely poor and most in need of thermometers desperately. Do you offer any larger discounts? Please let me know if you can help. thanks

Answer

We do offer volume pricing, this would be available on bulk orders only.  Please advise as to the quantity of thermometers you would purchase at once.

We can offer the bulk discounts on purchases of 100, 300, 500+.  Inventory may not be available all at once for very large bulk orders, but we can definitely offer you discounted rates.

Date Posted:
8/28/2013 1:39:57 PM

Question
I am looking for bed rail installation for a 6629 Invacare hospital bed.

Answer

The owners manual for this is linked below:

http://www.invacare.com/doc_files/1049390.pdf

Date Posted:
8/28/2013 7:57:43 AM

Question
Hello, what is the baby made of material is it silicone, rubberplastic ,, is it soft? is the body solid or hallowThanks

Answer
The baby is made of soft flexible material.  The baby model is hollow.

Date Posted:
8/27/2013 6:22:45 PM

Question
I would like to get more info on this instrument handbook, its history, etc. thank you

Answer

Dear Mr. Yakobian:

Are you interested in the instrument or the product information.  Is this for a legal case or medical practice?

Date Posted:
8/27/2013 3:07:11 PM

Question
HYDROTHERAPY ARM model CHM500 do you carry parts for this model and if so, do you have a canadian dealer?

Answer

Dear Kevin:

Thank you for your inquiry.  We don't carry this product at this time. 

Date Posted:
8/26/2013 7:15:25 AM

Question
Can this light be sterilized and used in the surgical field

Answer
It may be able to be sanitized with a UV sanitizer, but it is designed and recommended for industrial use.

Date Posted:
8/26/2013 2:30:02 AM

Question
I had surgery on my fifth metatarseal bone broken six weeks ago and had a pin put in. I had wearing a knee high boot Will this shoe work for me?

Answer
These post op shoes are designed to be worn with post-surgical dressings and would fit loose on a non-dressed foot.

Date Posted:
8/24/2013 12:55:58 PM

Question
Needing to purchase a vent for our skills labs so we can provide training to our home care nurses. Need to find out price to purchase.Please advise.

Answer
Thank you for your inquiry. Please check your email shortly for a formal quote including shipping charges. Thanks!

Date Posted:
8/24/2013 6:27:58 AM

Question
I was curious about the durability of the gas springs. What kind of maintenance do they need What is the life span of the gas spring?

Answer

Dear Wendy:

Thank you for your inquiry.  The maintenance is minimum and these are covered by the manufacturer for 3 years. 

Date Posted:
8/23/2013 6:34:33 PM

Question
Hello, I would like to ask about product no.Item# 0034HSM. I would like to know do you shipping to thailand? And how much is it? Please,let me know as soon as possible. Thank yoiu

Answer
Seems there's a project going around in Thailand.  Will get quote and send to customer.

Date Posted:
8/23/2013 4:11:45 PM

Question
I would like to know the shipping rate and how long does it take My zip code is 91352.Thanks

Answer

An e-mail will be sent to you with these details.  Before we can provide you with exact delivery costs, we will need to know the following:

Is this shipping to a business?  If so, is there a receiving area or would you need it delivered inside the building?

Date Posted:
8/23/2013 5:10:34 AM

Question
Will this work for a Sherwood Medical F1500 Electronic Thermometer The item number 8884-221000

Answer
Sherwood Medical line is the Filac F-1500, this would be compatible.

Date Posted:
8/21/2013 5:08:31 PM

Question
Hello I am looking for blunt/blunt curved scissor with a minimum blade length of 3.5 inches. I was wondering if your company carried any such thing.

Answer
Thank you for your inquiry. Regrettably, the longest blade we have for these scissors is 3in. I apologize for the inconvenience.

Date Posted:
8/21/2013 3:23:01 PM

Question
Good day! The is a question: can I check my lung's volume using that device If not, what kind of device should i choose?

Answer
This device measures PEF (peak expiratory flow) and FEV1 (forced expiratory volume in 1 second).

Date Posted:
8/21/2013 1:09:34 PM

Question
Are these disposable or washable We are looking for washable... Thank you.

Answer

All coveralls MSEC currently offers are disposable.

Date Posted:
8/20/2013 12:59:29 AM

Question
Please advise the minimum tub measurements required for this transfer bench to fit.Also, how far outside the tub does it extend We have size limitations so that the bench legs cannot stick out too far.Thank you for your help.

Answer

Minimum tub height is 14 inches (clearance range is 14in to 18.5in).  Minimum tub width should be approximately 25 inches as this is the width of the seat plus a bit of additional clearance for the frame of the stool.

The seat overall width including frame is 40.5in.  Your space, inside tub and outside tub must be able to accommodate this.

Date Posted:
8/19/2013 10:10:55 AM

Question
does the dorsal vest have adjustable straps. are there any stores in the augusta ga area that carry these posture correctors.thanks

Answer
Thank you for your inquiry. This particular vest has an adjustable waist band only. Regrettably, we don't have a location in Augusta GA, However this item can ship from our Florida warehouse with a transit time of 2 business days.

Date Posted:
8/18/2013 7:05:30 PM

Question
What is the length of the swivel armWe need about 6 in length

Answer

Dear Ginny:

The swivel arm at its maximum extension is about 36 inches.  Please let us know if you have any other questions. 

Date Posted:
8/15/2013 11:50:37 AM

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