Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
How high and how low does the bed raise and lower measured from the floor to the top of the bed frame, not including the mattress

Answer

Dear Mr. Gentle:

Thank you for your inquiry.  This bed adjusts from 8 to 18 inches from the floor to the top of the bed frame.  The mattress (depending on the type selected) will add another 5-7 inches on top of that.  We have another full electric bed package for $859 which goes up to 24 inches height from floor to top of bed frame.  If you would like for us to provide you with a quote including shipping, please let us know and we will be happy to as assist you. 

Date Posted:
9/9/2013 3:55:12 PM

Question
Hello,Im wondering about these stirrups and how they attach There seems to be only the one picture which doesn't give much detail. I own a Capella treatment table. Any information would be helpful. Thank you,Shannon Alberti

Answer
These are Tower Medical brand and connect via the C-clamp onto an accessory rail mounted to the table.

Date Posted:
9/8/2013 8:10:20 PM

Question
We are pleased to intimate you that our customer Pakistan Navy is interested in the purchase of PLASTIC SURGERY SET on FOB port of shipment basis.Please confirm exclusively of offer through our firm and contact for complete details...

Answer
Thank you for your inquiry. Do you have more description of the content in the plastic surgery set? We would need this information in order to provide you with a quote. Thanks!

Date Posted:
9/8/2013 2:46:06 PM

Question
I WANT TO BUY SURGICAL GOWNS THAT COULD BE RE-USED AND STERILIZE IN A AUTOCLAVE. WHICH ONES DO YOU RECOMEND.

Answer

Any of the gowns in the following link are reusable and sterilizable:

http://www.medical-supplies-equipment-company.com/product/ppf/param/2277_0__2_true_false_0_0/product_search.asp

Date Posted:
9/8/2013 12:22:55 PM

Question
I am looking for 510k FDA cleared CSR wrap. Does your wrap have a 510k number And can you please tell me the brand of wrap you supply?Thanks!

Answer
As we discussed by phone, there is no 501K number for this item.  This is manufactured by Dynarex and it is FDA cleared.

Date Posted:
9/6/2013 1:51:23 PM

Question
Will this ship unassembled If not, can I receive two tops instead of a shelf and a top? I only need the surface and not the poles.

Answer
This ships assembled.  We can not offer you two tops at this time.  Would you like us to provide you with shipping to your destination on this item?

Date Posted:
9/5/2013 2:42:06 PM

Question
Can I buy just the cabinet If so, how much is it?

Answer
A quote has been sent.

Date Posted:
9/5/2013 1:02:27 PM

Question
Please advise how long will it take to deliver a seamless exam bad listed for $!400. The clinic address is 5023 50th Street, Wetaskiwin, AB Thanks. O. Y. Adebisi

Answer

Dear Nyi:

We are not familiar with a seamless exam bed.  Please clarify your request so that we could better assist you.

Date Posted:
9/4/2013 6:33:36 PM

Question
I am searching for just the top portion. It doesnt have to have the narcotic box. If it does than fine. Do you have or sale just the topThank you,Dan

Answer

Dan, a blueprint layout of the top section of the cabinet was emailed to you.  If this is what you are looking for, please let me know along with your shipping address and I will be happy to give you a quote. 

Gary 

Date Posted:
9/4/2013 6:08:43 PM

Question
09/04/2013 We are distributors of Fire, Safety, Environmental and Materials Handling Equipment/Products for Puerto Rico and the Caribbean. I am looking for a quote on the following products: Product: Disposable pillow cases poly/tissue Dimensions can be any of the following: 17 x 25 18 x 24 20 x 27 Package: box of 100/units Qty: 50/boxes Thanks in advance for your prompt response. Verania Butler CS & Sourcing Manager Interport Trading Corp. Tel. 787-788-8650 Fax 787-788-8670 Email: VButler@interportpr.com

Answer
A quotation will be e-mailed to you.

Date Posted:
9/4/2013 5:37:50 PM

Question
Greetings, I am looking for a used Cosmed Bod Pod Express: http://www.cosmed.com/en/products/body-composition/adult-children-bod-pod-ex Any assist you could provide would be appreciated

Answer
COSMED USA - Chicago, IL
2211 North Elston Avenue Suite 305, Chicago 60614 Illinois
+1 (773) 645-8113
Fax: +1 (773) 645-8116
Toll Free (US Only):: +1 800-4263763

Date Posted:
9/4/2013 10:26:24 AM

Question
Just trying to find the Brand name on this Oximeter. I purchase for a major hospital group; need around 40 for all neo-natal rooms..I need to find if itll stand up to our needs. Ruggedness, easy to clean, battery life..all of that. Can you help

Answer

BCI brand - customer requested same info on chat BES

Date Posted:
9/3/2013 6:07:32 PM

Question
How high are the top of the arm rests from the floor

Answer

Hi Kelly:

I was able to find two chairs with 20-21inch seat height, but only 26 inch arm rest height.  Please let me know if these chairs are of interest to you and I'll be happy to send you a pic. 

Date Posted:
9/3/2013 3:15:51 PM

Question
What are the colors shown on this model

Answer
The upholstery color shown is Mulberry and the laminate shown is Wild Rose.  Unfortunately, it seems we have discontinued the wild rose laminate option within the last 3 months and we are currently in the process of updating our website.

Date Posted:
9/3/2013 11:54:56 AM

Question
Is there any type of special water or just distilled that is used with this unit Thank you, Michael

Answer
This product is discontinued, however, when using splinting pans, distilled water is recommended.

Date Posted:
9/3/2013 9:24:56 AM

Question
I need to order a light that is appropriate for skin cancer screenings. This light will be used for a mobile program that will be going into outlying areas. We need something easily transportable and that will allow our providers to clearly see abnormalities on the skin.

Answer

Procedure Handheld Ring Magnifier Light item# 100-016-801 is ideal for detailed examinations, including skin cancer detection. It provides a combination of non-glare lighting and magnification for an accurate diagnosis.

Date Posted:
9/3/2013 9:10:43 AM

Question
Hi - my husband has bad knees, recently had foot surgery. Hes a big guy - 310 pounds. He 'walks' in the chair to get around. Question: The transport chairs seem like they'd be easier for him to navigate with, easier to go down halls and around corners. Yes Could he set the brake? Thanks. Sue

Answer

This type of transport chair can definitely be used for the purpose you require, however, the brakes are not accessible to the user of the chair, generally these would only be accessible from behind by the person who is "operating" the chair.

If you would like something that he can operate the brakes by himself, we would recommend a standard wheelchair with full-size wheels.

Date Posted:
9/2/2013 10:00:49 AM

Question
Can you please tell me the longevity of this machine and the require maintenance Thank you

Answer

These units have been manufactured for greater than 8 years and many originals are still on the market are in good working condition.

It is recommended to have annualized checkups and routine maintenance according to the findings of the checkups.

These machines may last as many as 10+ years if maintained properly.

Date Posted:
8/31/2013 10:37:05 AM

Question
My husband is recovering from a stroke. I thought we might purchase these for home use. Are they very staple when in place as they are not bolted to anything Or do they wobble

Answer

Inside residential delivery to 95452. both 7 and 9 ft delivery charges.

Date Posted:
8/30/2013 11:14:21 AM

Question
I need to purchase some draw sheets. The problem is find one slippery enough to ride over a net bottom sheet without crunching it up. Any ideas?

Answer
We only currently offer one line of drawsheets and the material is 55/45 polyester cotton blend.

Date Posted:
8/29/2013 10:19:54 PM

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