Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
Price and availability

Answer

Thank you for your inquiry. Please check your email shortly, for a formal quote including availability. Thanks!

Date Posted:
4/24/2014 4:09:16 PM

Question
Calvary Baptist Church is sending a group of medical professionals to Mississippi on a health missionary trip. Would you help us find AccuTrend or AccuChek, cholesterol meters, strips, and control solutions at the lowest price? Thank You, Ms Burks R.N.

Answer

You may find our product offering at the following link; pricing varies based upon purchase quantity: http://www.medical-supplies-equipment-company.com/product/ppf/param/401_0__1_true/product_search.asp

Date Posted:
4/23/2014 4:40:19 PM

Question
Can the scale be locked to kg only or better yet can you order it to weigh in kg only no option for lbs

Answer
The scale can be locked into kg read-out before mounting to the table.  I will follow up with an e-mail on the operations of the digital scale section of this table.

Date Posted:
4/23/2014 3:23:24 PM

Question
Please confirm if permission is granted to adapt and reproduce the Infectious Droplets Travel Lengths figure from this page: http://respiratory-supplies.medical-supplies-equipment-company.com/flu-transmission-and-flu-prevention-576.htm Reproduction is intended for The Royal Australian College of General Practitioners' publication 'Managing pandemic influenza in general practice: A guide for preparation, response and recovery', published June 2014. Thank you.

Answer
Dear Ms. Liotta: MSEC is not the owner of this image and therefore can not grant you a permission to use it in your publication.

Date Posted:
4/23/2014 12:29:44 AM

Question
Hello, i was wondering how is the cutter used Once the paper and the plastic cutter are installed on the exam table how is that plastic supposed to cut the paper

Answer
The paper is taken from the roll holder under the head section of the table up and over the table top down to the foot section of the table where the cutter is located.  This paper is then slid under the plastic strip "cutter" and lifted upwards to tear off the used paper.

Date Posted:
4/22/2014 1:55:09 PM

Question
Hi,I am working on a project in Hoboken, NJ and our client is interested in purchasing this 110 gallon mobile sports tub. What are the plumbing requirements for this unit Can it be filled from a hose bib? How is it drained?Please advise,Thank you, Cynthia Montalvan

Answer
This whirlpool can be filled from a hose bib.  The unit features an auxillary drain valve which reverse-pumps the water through the turbine to a drain location of your choosing.  If there is a floor drain, however, the water can be released through the drain valve at the bottom of the tub.

Date Posted:
4/21/2014 5:14:14 PM

Question
Would this be appropriate for an adult with cerebral palsy How would someone who is immobile be able to get into and out of this tub?Thank you.

Answer
This tub is suitable for adult persons with cerebral palsy.  The means of getting a person with limited mobility into and out of the tub would likely be with a patient lift or overhead hoist.

Date Posted:
4/20/2014 6:15:55 PM

Question
We here at Knox Supply Company are looking to fill an order for some medical supplies for our government customer.

Answer
Dear Michelle: Thank you for your inquiry. Please email us a list and the corresponding quantities of the products you are looking for and we will be happy to provide you with wholesale pricing. You can email your request to brittany@msecompany.net or call toll free at 877-706-4480 x 106

Date Posted:
4/19/2014 9:40:38 PM

Question
My question is whether your company accepts my insurance or not for rental or purchase of exercise or stabalized bikes. My insurance carrier is Childrens Community.

Answer
Dear Ms. Walton: Thank you for your inquiry. We do not accept insurance reimbursement at this time. We will, however, be able to provide with the information required to file a claim with your insurance company directly. If you would like to obtain a price quote, please call us toll free at 877-706-4480 or simply respond to this email.

Date Posted:
4/18/2014 5:57:13 PM

Question
We are looking for an alarm of some type for my mother-in-law. She has dementia. Is there a device that if she should fall somewhere in her house that an alarm would go off say like text or email would be sent to a family member? she is not capable of pressing a wrist alarm

Answer

The only type of alarms MSEC carries would send an audible alarm within the residence or to a nurse call station.

The type of alarm you require would be something that likely is a monthly subscription.

Date Posted:
4/18/2014 5:20:01 PM

Question
Is this foldable stretcher Item# X056GEND suitable for decon

Answer

Thank you for your inquiry. Yes, this stretcher will work for that department. I will be sending you a formal quote within the next 15 mins. Thanks!

Date Posted:
4/18/2014 1:45:02 PM

Question
Looking for a blanket warmer. How many blankets on average can a 3.5 cu ft warmer hold ThanksJim

Answer
The capacity for this warmer is approximately 15 blankets folded to 0.25cuft each.  This measurement is based on the standard 60 x 90 blankets.

Date Posted:
4/17/2014 5:38:18 PM

Question
length and width of scoop

Answer
The scoop section of this item is 9mm Wide x 26mm Long and the smaller is 7mm Wide x 20mm Long.

Date Posted:
4/16/2014 12:53:54 PM

Question
The picture shown on my screen has the tubing but not the bag. Arent these bags and tubings connected

Answer

This item has been discontinued.  It would only have been the spike set, not including the bag.

Date Posted:
4/16/2014 10:30:11 AM

Question
Ordered bags for 330 2 years ago but these were not compatible with Kangaroo 330 feeding pump. Was sent Joey bags instead.

Answer
This item is discontinued, however I have reviewed our inventory and we do not currently have any pump sets or spike sets that are compatible with the 330 Pump.

Date Posted:
4/16/2014 10:27:48 AM

Question
i had astroke 2years ago i need a tool for make my fingers and hand work

Answer
Electrotherapy is one way of aiding in rehabilitation of fingers and hands.  We also have a wide range of hand therapy supplies that may be of use to you in our Finger and Hand Exercisers category.

Date Posted:
4/15/2014 7:06:18 PM

Question
Please provide me with a more detailed description of this product.

Answer

Dear Ms. Elliott:

Below is the additional information you had requested:

Date Posted:
4/15/2014 9:25:56 AM

Question
Do you have the hose and cup for the mask

Answer

Thank you for your inquiry. We have the following house and cup available for the mask:

http://www.medical-supplies-equipment-company.com/product/ppf/id/17324/new_prod_full.asp

http://www.medical-supplies-equipment-company.com/product/ppf/id/5248/new_prod_full.asp

 

Date Posted:
4/14/2014 1:05:24 PM

Question
Can I found thes in KSA or not

Answer

Dear Abody:

Thank you for your inquiry.  We are not aware of any retailer who carries this product in KSA. 

Date Posted:
4/14/2014 5:32:14 AM

Question
Should arrow on secure net device point towards bladder or point towards cath bag thanks

Answer
The arrow should point towards the bladder.

Date Posted:
4/12/2014 7:56:07 PM

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