Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
Looking to set up a new clinic office on Guam.

Answer

Hello Vashi,

We will be happy to provide some pricing to you on equipment for your new clinic.  Please let me know what items you require and we will put together a price quote for you according to your needs and quantities.

Thank you!
Brittany Steffen
Brittan@MSECompany.net
877-706-4480 ext 106

Date Posted:
5/11/2014 1:51:21 AM

Question
I would like a quote on 5 of your overbid lights item number 000-577-41DWAL With shipping and handling charges please.

Answer
Dear Ms. Delgado: Thank you for your inquiry. Please provide us with the shipping address and we will be happy to generate a formal quote for you. We look forward to hearing from you.

Date Posted:
5/9/2014 9:40:16 PM

Question
to you all bill insurance for approval for a inversion table

Answer

We do not offer any direct billing services, however if you are pre-authorized for the purchase of an inversion table, you can purchase from MSEC, we will provide you with the necessary documents for you to file with your insurance.

Date Posted:
5/7/2014 10:20:25 AM

Question
Hey:We have this wall mounting system in our office. The otoscope light is no longer working. What bulb do we need to order Or does the entire head of the otoscope need to be replaced. We cant seem to find were the replacement bulb would go. Please help. Thanks.

Answer
There are various head options for this system.  We would need to know the type of head you have in order to identify the bulb that is compatible.

Date Posted:
5/6/2014 6:41:09 PM

Question
Hello, Does this med cart have a separate narc box with lock with the already locked med cabinet

Answer

This cart does not have this as a standard feature or as an option.  What you are able to do on this cart is to make add a narc-lock to one of the drawers making it a dual-locking drawer thereby acting as a narcotics containing drawer/box.

I will e-mail you with pricing for this option.

Date Posted:
5/6/2014 3:35:24 PM

Question
does this table come in a 31width and what is pad thickness of the table

Answer
The tabletop is a 2in thick foam covered in vinyl upholstery.  This unit does not come in a 31in width, but it is available in a 34in width.  Pricing will be e-mailed to you shortly on this unit.

Date Posted:
5/5/2014 4:07:29 PM

Question
Please advise of custom configuration options

Answer

Thank you for your inquiry.  Unfortunately, this particular product line is not currently available.  We may have some alternate options available for you.  Could you advise of the specific configuration you require?

Date Posted:
5/5/2014 2:37:02 PM

Question
looking for something to put in between the mattress and box spring. this is because of acid reflux. thank-you gladys

Answer

We do not have anything specifically designed to go beneath the mattress, however we do have several options for wedge pillows that can be placed atop a mattress and used as recommended by the manufacturer:

http://www.medical-supplies-equipment-company.com/product/ppf/param/1982_0__1_true/product_search.asp

Date Posted:
5/2/2014 8:51:58 AM

Question
Does this safe come with mounting hardware to place on a wall Thank you

Answer
This unit does not include the mounting hardware but is pre-drilled for mounting.

Date Posted:
4/30/2014 7:38:36 PM

Question
Need installation instructions

Answer

Thank you for your inquiry. Please check your email shortly for installation instructions for this surgical light. Thanks!

Date Posted:
4/30/2014 3:50:00 PM

Question
Hello, You are invited to submit price quotation in a pro-forma invoice for the items listed below: 1. Accuchek Aviva Plus test strips 100 counts x 100 One hundred boxes; and 2. One Touch Ultra test strips 100 counts x 100 One hundred boxes; All costs must be detailed as indicated. Partial or incomplete quotations may be rejected as non-compliant. Please give a detailed quotation and also provide your best estimated delivery schedule. Please advise cost of Next Day Air shipping via UPS/FedEx to our location in NORFOLK VA 23504. Payment Terms: NET TERMS Please advise, Many Thanks & Kind Regards, Jim Coleman Purchasing Manager/Inventory Control Lodge Manufacturing Company 204 East 5th Street South Pittsburg, TN 37380 Phone: 423 228-0204

Answer
Thank you for your inquiry.  We will be in touch with pricing shortly.

Date Posted:
4/30/2014 1:00:35 PM

Question
Is this model still available

Answer

Thank you for your inquiry. Regrettably, we don't have this unit available at the present time. However, we do have a compatible item which is our Nellcor brand of Oximeters. We have them available for immediate shipment and the same price. If you wish to receive a quote for one, don't hesitate to let me know. Thanks!

 

 

Date Posted:
4/29/2014 5:29:26 AM

Question
what size suction tube should be use for a7yr old child trach.

Answer

This will be determined by the size of the child's trach.  There are varying sizes of suction catheters ranging from 6fr (2mm dia) to 16fr (5.33mm dia).  Anything under 10fr is designated for pediatric use.

Date Posted:
4/28/2014 1:02:33 PM

Question
Hello,Can you please send (email) to me a copy of the invoice that was with the shipment ASAPThank you,Sandra Winterssandybeach1@rocketmail.comOrder 140758

Answer
The invoice will be e-mailed to you shortly. 

Date Posted:
4/28/2014 9:24:55 AM

Question
I am interested in the Manual Transport stretcher item #001PCIH can you please send the estimated Freight and Shipping charges to: Cyrano Major C/O Bahamas Import Network 3218 NW North River Drive Miami, Fla 33142

Answer
A quotation will be e-mailed to you by the end of business today.

Date Posted:
4/27/2014 7:46:58 PM

Question
What is the overall dimension of the box width depth height when shipped I want to see if I can check it in as baggage on United Airlines or Emirates. Does the linear size exceed 62 inches?

Answer
This item ships in one box, the weight is 30lbs and box dimensions are 32x30x25.

Date Posted:
4/26/2014 9:41:35 AM

Question
Dear Friend Kindly, Provide your quote price & delivery time + freight cost by Air to Dammam Airport – Saudi Arabia For :- No. Description Unit Quantity 1 EA 450 First aid boxes according to the dimensions and specifications as comment : STEEL BOX WITH FRONT GALSS HIGHT 45 CM- FRONT 34 CM- SIDE 45 CM No Description Uint Qty 1 GAUZE ROLL 6*4 EA 4 2 GAUZE ROLL 8*4 EA 4 3 GAUZE ROLL 10*4 EA 4 4 STERILE COTTON 50G BAG BAG 2 5 STERILE ADHESIVE PLASTER EA 2 6 ADHESIVE PLASTER WITH VARIABLE SIZE UNIT 2 7 STERILE EYE WASH GLSS 1 8 STERILE EYE PAD EA 5 9 ALCOHOL SWAB EA 25 10 TRIANGULAR BANDAGE EA 4 11 DETTOL GLSS mm500 12 SURGICAL SCISSORS EA 2 13 SURGICAL FORCEPS EA 2 14 CREPE BANDAGE SMALL SIZE 5 CM EA 4 15 CREPE BANDAGE BIG SIZE 10 CM EA 4 16 STERILE GLOVES EA 2 17 SAFTY PINS EA 2 18 RECLOSABLE PLASTIC BAGS EA 2 19 FACE MASK FOR RESUSCITATION IN EMERGENCY CASE EA 2 Close Date : 16 /4/2014 RFQ. No. MBQ-SC-14-018 Note : We request Original Invoice & Certificate of Origin Legalize from Chamber of Commerce Note : If the shipment are very heavy – you can use Sea Freight to Dammam Seaport – Saudi Arabia Best Regards Nasem Ahmed Materials Base Trading Est. Prince Abdulmuhsin Street Eastern Province – Al-Khobar City Tel. 00966-3- 867-1901 Fax.00966-3-867-4044 Saudi Arabia

Answer

Thank you for your inquiry. Could you confirm exactly what Gauze Roll 6*4 means? Are we talking about 6-ply for 4in rolls? Please advise. Once known, I will be able to supply the final quote for your approval. Thanks!

 

Date Posted:
4/25/2014 5:07:45 PM

Question
How is the hand exerciser used for cold or hot therapy i.e. is it put into the freezer or microwave and then used as a massaging toolHow do you wash it?

Answer
After being placed into the microwave or refrigerator, this hand exerciser can be used for hot or cold therapy by simply holding or grasping the ball as one would during normal therapy and the temperature of the exerciser will aid in pain relief.

Date Posted:
4/25/2014 2:59:10 PM

Question
i was just wondering if you can order any pillows that have a welded seam i work on a Inpatient Psychiatric unit and safety is our number one priority.

Answer

This pillow features an inverted seam, however all options we offer currently do have some type of external seam.

We may be able to custom make pillows with welded seams for you.  If you have specifications you require, please let us know and we will quote this out for you.

Date Posted:
4/25/2014 10:01:05 AM

Question
1. Are these sheets water proof2. How many come in a package?

Answer

These are not completely impervious, however the poly backing does aid in preventing leakage of any fluid.

This is sold in a case of 50.

Date Posted:
4/25/2014 1:07:21 AM

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