Ask The Pros:

Question

I need a sliding transfer bench with the cutouts and handles on the seat and the frame needs to be between 48 to 50

Answer

Good afternoon Sandra,

Thank you for your inquiry with MSEC.  A member of our customer support team will be reaching out to you shortly.

Date Posted:
9/12/2022 11:22:17 AM

Question

Model number of turbine pump needed

Answer

Hello Mr. Morris,

Thank you for reaching out to MSEC.  Someone from our customer support team will reach out to you shortly.

Date Posted:
9/10/2022 2:45:21 PM

Question

Roughly how many punch cards does this hold.

Answer

Good morning Tina,

Thank you for your inquiry.  One of our customer support specialist will be reaching out to you shortly.

Date Posted:
9/8/2022 7:43:25 PM

Question

DO YOU GUYS TAKE INSURANCE?

Answer

Thank you for your inquiry. We do not take insurance at this time. 

Date Posted:
9/1/2022 6:29:41 PM

Question

Hi, do you accept straight Medi-Cal coverage or Managed Medicare plans such as Molina? Thank you

Answer

Good Afternoon Nancy:

Thank you for your inquiry.  We do not accept insurnace at this time.  

Date Posted:
8/29/2022 2:31:46 PM

Question

Hi, I am a principal at River Hills School in Cedar Falls, IA. We are looking at purchasing an adjustable mat platform 4 feet wide: 4ft W x 7ft L x 23-35in H. Timeliness is important to us to get it as soon as possible. Colors don't matter. What can you tell us about availability, price, and timeline? Thank you!

Answer

Good morning Ms. Baker,

Thank you for your inquiry.  We will have a quote for you shortly.

April R.

Date Posted:
8/26/2022 3:20:26 PM

Question

ENCLOSED SILVER ANODIZED LUMINUM CART BI-FOLDING/LOCKING DOOR 3-POINT AIRCRAFT LATCH AND KEYED LOCK SIZE: 24W X 48L X 51O.H6 X 2 PRECISION BALL BEARING TPR WHEELS 6 CASTERS, 2 RIGID and 2 SWIVEL RECESSED PUSH HANDLES 2 3 SHELVES 2 ADJUSTABL

Answer

Good Morning Josefina:

Thank you for your inquiry.  We will have a quote for you shortly.  

Date Posted:
8/23/2022 12:44:31 PM

Question

Is this backboard sturdy enough to lift a person to vertical by lifting one end up by myselfIm; hoping to use this to help get someone up off the floor and onto a bed.Thanks.

Answer

Good Day Jeff:

Thank you for your inquiry  Backboards are designed to be used in tendem by two individuals.  We would strongly advise against using a backboard in the manner you described.  For lifting individuals off the floor you may wish to look into patient lifts.  

Date Posted:
8/20/2022 3:43:15 PM

Question

Is this privacy screen available in gray panels

Answer

Good morning, 

Unfortunately these privacy curtains are discontinued. I will look for curtains in gray and send over some options.

Regards,

Customer Service

Date Posted:
8/18/2022 7:23:45 PM

Question

Is this available without the sink If, so what is the cost?

Answer

Good afternoon Julie,

Thank you for your inquiry with MSEC.  Someone from our customer service department will be reacing out to you shortly.

Thank you,

April R.

Date Posted:
8/16/2022 4:08:19 PM

Question

What temperature is the highest setting

Answer

Hi Julie,

This heating pad has an 86° to 163° F Heat Range.  If you have any questions, please feel free to contact me directly at April@msec.co.

Thanks,

April R.

Date Posted:
8/9/2022 9:16:17 PM

Question

I am lokking to see how long it would take to ship 7 Ft Paralell bars to Pittsfield Mass. Your site has them in stock and would like to recieve them by August 18.

Answer

Good afternoon,

Thank you for your inquiry. The parts to assemble the parallel bars are in stock. The assemble lead time is 18 business days. Please let me know if you would like me to send over a formal quote to include shipping. We have 2 units that are 7ft. The XX02-3CLT and the 7033-3CLT. Let me know if you have any additional questions.

Date Posted:
8/8/2022 1:41:57 PM

Question

What is the drain connection type and size Does this need to connect indirectly to a floor drain or directly to a below floor p-trapped wasted line like a standard tub?

Answer

Adam,

Thank you for your inquiry.  This tub comes with a gravity drain built in.  Tub can be positioned directly over a floor drain.  Direct connection is not required. 

Date Posted:
7/27/2022 3:41:36 PM

Question

Hi, what types of mounting or base railing systems do we need to mount the large clear organizer and large wastebasket to this cartWe are considering ordering.Thanks,Lewis and Clark County Detention-Medical

Answer

Good afternoon, 

Thank you for your inquiry. These carts are configuered with accessories before they leave the warehouse. You will need to add the accessories needed in addition to the cart. There is an accessories tab on the item that includes compatible accessories. If you would like a quote, please provide accessories that you are interested in. These carts are on a 30 day lead time. Please let me know if you have any additional questions. 

Kind regards,

Lucinda

Date Posted:
7/20/2022 12:04:04 PM

Question

I need right foot how can you tell which foot you are ordering

Answer

Good morning Mr. Thomas,

This shoe is interchangeable, so when ordering you would just need to specify which size you need based on your shoe size.

If you have any other questions, please feel free to reach out to me directly at April@msec.co.

Thank you,

April R.

Date Posted:
7/15/2022 12:37:45 PM

Question

Hello, I'm looking for additional detail on regular surgeons needles. Can someone please provide dimensional info such as gauge/diameter, needle length, chord length, and point details on the product offered?

Answer

Afternoon Eddie:

This is Gary from MSEC.  We spoke earlier today.  Please check your spam folder for my email and reply.  Thanks.  

Date Posted:
7/11/2022 5:01:40 PM

Question

Can you please give me a quote for the Adjustable Length Space Saver Treatment Table Item # 4214HSM with the adjustable headrest add-on Item 50HSM shipping to 2275 West Meyer Rd. Wentzville, MO 63385?

Answer

Good morning, 

Thank you for your inquiry. I will have a quote over shortly.

Kind regards,

Lucinda E.

Date Posted:
6/30/2022 10:00:45 AM

Question

When do you expect to have the MS3C-1000 stretcher-chair back in stock

Answer

Good Morning Blane:

Thank you for your inquiry.  The units are expected to be back in stock the week of August 8th.  It is first come, first serve and these units are popular.  If you would like to place an order ahead of availability, your card will not be charged until the unit is ready to ship.  

Date Posted:
6/28/2022 7:18:48 AM

Question

i am requesting a quote for 3 of your 15.4 Cubic FT Capacity Portable Blanket Warmer

Answer

Good Afternoon Nicole:

Thank you for your inquiry.  We will have a quote for you shortly.  

Date Posted:
6/22/2022 3:07:20 PM

Question

How do I upload a Tax exempt form?

Answer

Morning Cody:

Quote for lap belt for MS3C-300TS will be sent to you shortly.  

Date Posted:
6/10/2022 10:03:09 AM