Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

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Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
How many keys come with this cabinet

Answer
Two sets of keys are included with this cabinet - 2 keys per lock.

Date Posted:
6/5/2014 1:56:28 PM

Question
I live in Los Angeles if I order the Bariatric Bed XH8405TTUF that is 48 wide, how long does it take to ship. How do I get it set up and how much is shipping???

Answer
Follow up with a call. gg Dear Mr. Simmons: Thank you for your inquiry. The bed can be shipped within 24 hours of your order placement. Estimate delivery time is 3-5 business days. Attachment of the head and foot boards to the frame are required, but it is a fairly simple process. If you can provide us with your physical address and whether or not it is a residence, we will be happy to provide you with a shipping quote in the morning.

Date Posted:
6/4/2014 8:52:28 PM

Question
I have a pinched nerve in my C7 cervical vertebrae. Is this the proper traction device for me The over the door unit doesnt do much. Thank you for your advice.

Answer

Our inflatable air neck traction devices could be a reasonable option for you:

http://www.medical-supplies-equipment-company.com/SP/PPF/Param/834164_0_1_0/Products.asp

Date Posted:
6/3/2014 9:38:43 PM

Question
can this product withstand steam sterilization Is there a disposable option available?

Answer
This item is surgical grade stainless steel and is autoclavable.  We do not currently have disposable options.

Date Posted:
6/3/2014 3:16:22 PM

Question
it appears that the left handlebar originates in the center of the device rather than at the left side, as the right appears to be. is this so, and isnt it awkward that way also, what is the black bag-like thing? is it removable?

Answer

Dear Ms. Thompson:

The rollator has a swivel wheel upfront, which makes it easy to turn.  It is also stable and weighs less than a comparable 4 wheel model.  The bag and the basket are removable.  Please let us know if you require further assistance. 

 

Date Posted:
6/3/2014 10:25:37 AM

Question
Hello, I have 2 different surgeries that required the use of absorbable sutures internally. In both cases, with different types of suture material my body would not dissolve a lot of the material. Instead it began rejecting it by sending it to the surface of the wound and even pushing it out in other areas near the incision. What type of material would you suggest be used for me as I have an upcoming knee replacement - to replace the knee which developed infection from the sutures which did not dissolve. Thank you.

Answer

Please advise of the type of sutures that were originally used, this way we can identify the type of suture that may be of use in your upcoming surgery.

Date Posted:
6/2/2014 4:12:31 PM

Question
my wife has M.S. & can't get into her hospital bed at home by herself. she can get her upper half on bed from her mobility chair but can't get her legs onto the be without help. Is there anything out there that can help her do this on her own?

Answer

We have a leg lifter with loops.  The foot slips into a loop at the bottom of the device while the hand is lifting it from the top loops.

http://www.medical-supplies-equipment-company.com/product/ppf/id/16650/new_prod_full.asp

Date Posted:
6/2/2014 12:55:02 PM

Question
Does this product specify when reapplication should occur

Answer
Medicare/DMERC Utilization Guidelines state this type of item should be applied once per day.

Date Posted:
6/2/2014 11:19:53 AM

Question
Please provide the diameter at the small end as well as the diameter at the large end just prior to the handle. Thanks

Answer
The small end diameter closed is approximately 2mm, when opened is approximately 1in.  The end at the handle is approximately 10mm when closed, when opened is approximately 1in.

Date Posted:
6/1/2014 11:55:48 AM

Question
I was given a sheet of Flexzan to cover an abrasion and told to change it after 3 days. Its stuck to the wound now, and if removed, it could reopen the wound. Should I leave it until it comes off will it even though it will be more than the 3 days?

Answer
We would suggest consulting with your physician regarding the removal of this dressing/treatment of the wound.

Date Posted:
6/1/2014 12:26:46 AM

Question
looking for walker tray to fit bariatric walker 22in wide

Answer
Unfortunately, at this time, we do not have trays that would fit a bariatric walker, rather baskets that would attach to the front of the walker.

Date Posted:
5/30/2014 4:59:59 PM

Question
Price, availabiliy, year, warrantyEMG Systems?

Answer
Thank you for your inquiry. We apologize for the delay and our Cadwell product specialist will be contacting you shortly. Thank you!

Date Posted:
5/29/2014 3:41:02 PM

Question
How quickly can this ship to NY Please provide product data sheet.

Answer

This item is currently backordered and is expected to be available within the next 20 working days.

A product information sheet has been e-mailed to you.

 

Date Posted:
5/28/2014 3:13:09 PM

Question
Looking for 11x13 size range, puncture resistant biohazard bag with symbol. Needed for instruments - must be thick enough that instruments will not easily puncture bag.

Answer

We have an item available as special order which may take 7-10 days to ship out.  The item is SP® Brand Bio-Check Biohazard Bags. 

The Bio-Check biohazard bags are constructed of high-integrity polypropylene and are designed to withstand the maximum autoclave temperature of 270°F (132°C), so you can use faster sterilization processes. The elastomer closure allows the bag to expand and vent steam during cooling. All bags resist punctures, tears and leaks and meet the 165g dart drop test as required by ASTM D1709-98. Choose from orange, clear or red plastic, each imprinted with the universal biohazard symbol.

We have one that is orange, size is 14in x 19in, sold in a box of 200 for a price of $154.20 + shipping.

Date Posted:
5/28/2014 3:02:51 PM

Question
Year of machine, quote and availability Is console available only? Do you offer repairs? Have unit currently that is making clicking/popping sounds.

Answer
Thank you for your inquiry. We apologize for the delay in response. Our Cadwell Specialist will be contacting you shortly with further details and service available.

Date Posted:
5/28/2014 1:47:54 PM

Question
Please forward a catalog to: Angel Garden Amy Daugherty 4150 Maple street apt 3 des moines, ia 50317 Thank you!!

Answer

We do not currently have a paper catalog; you may view our product listing on our website.  If there is a specific request you have, please let us know and we would be happy to provide you with options.

 

**Cust phone isn't working

Date Posted:
5/27/2014 8:58:03 PM

Question
Hello, as far as air purifiers which type of filer or unit is best for both copd as well as asthma. thanks!

Answer

Any of our Home Air Purifiers would be a good option.  Additional information is available if needed.

Date Posted:
5/27/2014 12:38:21 PM

Question
i,m intrested in more info . how high can i put the temp up to ?is it ok to add ingred like epsom salts or any other types ? do you have a model that can operated inside of a live running steam room ? this type steam will also have a cold running shower too.3 diff.therapys going on in one RM

Answer

This item does not have a fill source included.  It may be filled at any temperature suitable for treatment.  You may use salts with the whirlpool but you should clean thoroughly after each use as this could cause corrosion or rust of the steel if left in the tub.  Steam should not affect the whirlpool; however it is recommended that the turbine be plugged into a GFCI receptacle.

Date Posted:
5/24/2014 10:18:48 AM

Question
Does this qualify for free shipping Is there a local Detroit Metro area place I can pick it up and/or purchase it?

Answer
This item does not qualify for free shipping and it must be shipped.  It can be picked up in Niles, MI.

Date Posted:
5/23/2014 10:06:48 AM

Question
Are the casters NON-RUSTING Do they lock?

Answer
This chair is standard with all-locking, no-rust casters.

Date Posted:
5/23/2014 10:03:39 AM

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