Ask The Pros:

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Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
Looking for a piece of equipment that can function to clean mats being used for wrestling, gymnastics, and karate studios.Would this unit kill the MRSA, Germs, Bacteria, Ecoli, etc...

Answer

Dear Mr. Miceli:

Please contact us at 877-706-4480 and we will be happy to discuss options with you. 

Date Posted:
1/22/2015 4:28:11 PM

Question
does the cover close the front of the cart

Answer

Good Morning,

 

The cover closes the front of the cart. Please let us know if you would like to be quoted on this item. Thank you!

Date Posted:
1/22/2015 2:57:13 PM

Question
Is this recommended for transcervical chorion villus biopsies

Answer
Thank you for your inquiry.  Unfortunately, we do not have this level of specification about the intended procedural use for this instrument. 

Date Posted:
1/19/2015 5:47:26 AM

Question
I am currently looking for a service/user manual for this laser model, does your company have one for sale Or do you know where I can purchase one?Thank you.

Answer

Dear Tina:

Please contact http://hotlasers.com/ with your request.

Date Posted:
1/15/2015 8:48:21 PM

Question
We have ordered your 58x102 flat bed sheets for extended daily use on our 93 yr old aunt's bed. She has had incontinent accidents once every 1 - 2 weeks. How long can these sheets remain on her bed? We have had quite an interest in your product but don't know the answer to this question. Beantown also provides a disposable sheet-can be left on for 2 weeks. Pls reply asap. Thank you.

Answer

Dear Eve:

There are no specification on how long a sheet can be left in use, since there are number of variable to be considered.   

Date Posted:
1/15/2015 9:02:34 AM

Question
Good morning. I was wondering what sizes your lead aprons come in

Answer

Dear Joelle:

Thank you for your inquiry.  These frontal aprons are available form Small to 2XL.  Please let us know if we could be of further assistance. 

Date Posted:
1/14/2015 12:11:23 PM

Question
What are the dimensions of the blade for this retractorThanks,Mark

Answer

Dear Mark:

The dimensions of the blade are 3 1/2 L x 2 3/4 W inches. Please let us know if you have any other questions. 

Date Posted:
1/14/2015 11:25:02 AM

Question
I need a replacement screw that secures the rotors. Can you tell me much it is Also, the rotors are really difficult to remove, what can I grease it with?

Answer

Dear Chantal:

Thank you for your inquiry.  Manufacturer information should be printed somewhere on the outside or underneath the centrifuge.  It is best if you contact them directly for replacement parts and technical support.

Date Posted:
1/13/2015 11:43:26 AM

Question
Is this suitable for veterinary use

Answer

Dear Chrys:

Thank you for your inquiry.  We do not have any information on whether this device can be used for veterinary purposes. 

Date Posted:
1/12/2015 5:07:41 PM

Question
Does this unit come whith a heating element

Answer

Dear Mr. Morris:

Thank you for your inquiry.  Unfortunately, these units do not come with a heating element.  Please let us know if you would like to receive a quote for the extremity tub by itself. 

Date Posted:
1/12/2015 4:14:27 PM

Question
We are trying to re-assemble our unit and cant figure out the pulley and cable configuration? Would you please send a diagram ? thank you

Answer

Dear Bill:

Please contact the manufacturer with your request http://www.hoistfitness.com/contact

Date Posted:
1/11/2015 8:09:04 PM

Question
What is the difference - if there is any- between the Wal-Pil-O Best rest neck pillow and the cervical pillowIs one better for someone with Rheumatoid Arthritis? Thank you!

Answer
Dear Ernelle: Thank you for your inquiry. The differences between the pillows are subtle. There is really no way to recommend one over the other. It really does depend on personal preference.

Date Posted:
1/8/2015 10:05:07 PM

Question
Will stirrups Item# 104-0069TMS fit on this table

Answer

Hello,

 

Unfortunately if the treatment table does not come with the stirrup, it will not work. These two items together are not compatible.

Date Posted:
1/8/2015 3:23:21 PM

Question
Can the platform be used for standing up also. Is the floor smooth and level

Answer

Hello,

 

The platform is used for physical therapy, you can use it while you are standing. The floor has two ramps to have easy access, and the floor is not smooth, it has strips on it. Please let us know if you would like to receive a formal quote.

Date Posted:
1/7/2015 8:11:55 PM

Question
Good Morning, I am MSG Gattis with the 5th Special Forces Group Airborne THOR3 human performance program and I am looking to get a purchase quote for the following: 2 x 75 Gallon LoBoy Whirlpool Mobile Unit Item# M57LWHM

Answer

Dear Anthony:

A formal quote will be sent to you shortly.  We appreciate the opportunity. 

Date Posted:
1/7/2015 12:16:25 PM

Question
Unit guaranteed to kill cdiff bacteria

Answer

Dear Cindy:

Thank you for your inquiry.  The efficacy of UV-C technology depends on the energy absorbency threshold level of a particular pathogen.  In other words, all microorganisms have a specific amount of UV-C energy which they can absorb before they are rendered de-nurtured (unable to replicate).  The time that it takes to absorb that energy depends on the potency of the light and the proximity to the object.  Porosity of the surface is also a major contributing factor.   So, to answer your question, if the light is held long enough and close enough than it would de-nurture c-diff bacteria.

Date Posted:
1/6/2015 6:31:00 PM

Question
Once a bottle is open how long is it good for, assuming that sterile procedure was taken to remove the intended amount of gauze.

Answer

Dear Kai:

Shelf life for this product is about three years.  The bottle must be tightly sealed and stored in a cool, dry ventilated areas in between uses. 

Date Posted:
1/6/2015 1:27:26 PM

Question

does this come with the rail to mount if not what is model number and cost of rail- can you forward a spec page on wire basket? thanks

 

Answer

Hello,

 

I am sending you an e-mail directly with all the details.

 

Damian-

Date Posted:
1/5/2015 1:28:40 PM

Question
What is the expiration date/shelf life, once bottle is opened

Answer

Hello, It goes by the date when the product was manufactured not by the date the bottle was opened. I am sending you an e-mail directly.

Date Posted:
12/30/2014 4:43:28 PM

Question
Can we request to have the handrails on both sides. What would be the additional cost

Answer
Dear Ms. Chung: Thank you for your inquiry. Adding another side bar would change the design of the step stool to a mini staircase. Due to subsequent considerations and liability issues, we can only offer the step stool in either right or left hand side configurations.

Date Posted:
12/30/2014 1:49:52 AM

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