Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
Hi, Is there a place where I can see how to use this product Or can you email me the instructions?Thank you.

Answer

Dear Kris:

We do not have instructions for this specific product.  However, you may be able to find some general instructions on Youtube.com. 

Date Posted:
3/18/2015 11:23:35 AM

Question
I am interesting is your hydrotherapy tanks/tubs. I work at a level 3 trauma center and we are seeing more burns and road rash that could benifit from hydrotherapy. Can you please contact me with some product options and cost. Thank you,

Answer
Hi Max: > > Below is a list of links for the body submersion and extremity > submersion tubs. Once, you have made your decision, please respond > with your choices along with delivery address and whether or not you > have a loading dock at your facility and will require inside delivery. > In the interim, please don't hesitate to ask any questions. My contact > info is below. > > 110 gallon tubs: > > http://www.medical-supplies-equipment-company.com/product/ppf/id/23219/new_prod_full.asp (Promo pricing limited > time > only) > > http://www.medical-supplies-equipment-company.com/product/ppf/id/23217/new_prod_full.asp (Promo pricing limited > time > only) > > http://www.medical-supplies-equipment-company.com/product/ppf/id/23142/new_prod_full.asp > > Extremities tubs: > http://www.medical-supplies-equipment-company.com/product/ppf/param/2125_0__1_true/product_search.asp > > Respectfully, > > Gary Gorodetsky > www.MSEC.co > 877-706-4480 toll free > 713-443-5266 cell > 713-706-4161 fax

Date Posted:
3/18/2015 9:04:23 AM

Question
Can you tell me the brand of the 9 in. queen square hammer?

Answer
Dear Derrick: The hammer is produced by FSI. It is available in German made stainless steel or economy option, also in stainless steel.

Date Posted:
3/17/2015 7:28:35 PM

Question
I am looking at this portable sink for a research laboratory space. I need to know what the outlet/plug type would be. I see that it is a 110V/20amp and needs to have its own dedicated circuit, but I dont see any details about the plug type which I need to know for electrical work.

Answer
Dear Culbert:

Thank you for your inquiry.  The unit is equipped with a non-commercial two prong plug. It requires a dedicated 20 Amp breaker and a standard 110/120V 50/60 Hz outlet. 

Date Posted:
3/17/2015 11:36:06 AM

Question
Do you have any models that teach asthma pump use

Answer
Dear Amy: We have an Inflatable Lung Kit. This demonstration kit is suitable for elementary, secondary, and college classes in health, biology, anatomy, and physical education to demonstrate the touch and feel of a lung that is very similar to a human lung. The swine lungs included in the kit have been specially preserved by the BioFlex process. Students can see and learn how lungs, that are very comparable with their own, work by inflating and deflating them with a pump. A section of dried lung is included with each kit to show internal anatomy structures including arteries, veins, bronchioles, alveoli, and bronchi. The Inflatable Lungs Kit includes an inflation rack and tray, air pump, one pair of reusable, inflatable swine lungs, one section of dried swine lung, and a teachers guide.

Date Posted:
3/17/2015 10:26:38 AM

Question
I am looking for the ceiling track to hang a shower curtain in a strange shaped tub.

Answer
Dear Linda:

We are happy to assist you.  You can call our customer service dept toll free at 877-706-4480 or fax/ email a layout of the curtains to 713-706-4161 or inquiry@msecompany, respectively. 

Date Posted:
3/15/2015 9:20:12 PM

Question
Husband is 280 pounds, 64 tall and arm circumference is right at 16 inches. Which cuff should I order The obese cuff for $24.32 or a thigh cuff. Our digital monitor reads approximately 30 points too high.Thanks.

Answer

Dear Sherrill:

Thank you for your inquiry.  The obese cuff will work for your husband.  Please be aware that not all cuffs are universal and may be manufacturer specific.  Do you know who is the maker of the blood pressure monitor?

Date Posted:
3/12/2015 4:58:12 PM

Question
I need a model which with head detached one can look down into the upper neck and see the top of the larynx, the epiglottis, the vocal cords, and the esophagus behind the larynx, so that the relationship of the opening of the larynx, epiglottis, and esophagus, seen from above, is clear to see.

Answer

Dear Dr. Giuseppi:

Thank you for your inquiry. Unfortunately, we do not carry a model which matches your description.  We have diagrams, but not an equivalent model.  Please let us know if we could be of further assistance with any other requests. 

Date Posted:
3/11/2015 9:57:36 PM

Question
informacion sobre este producto

Answer

Buenas Tardes,

 

Disculpa la demora. Cual es tu pregunta especifica en relacion a este producto? Me puedes contactar directamente al 713-589-6059 X106 o por correo electronico directo.

Gracias,

Date Posted:
3/10/2015 3:08:20 PM

Question
Is that 150 PAIRS or covers which would be 75 pairs

Answer

Dear Ms. Richardson:

That's 75 pairs per case.  We do carry cases up to 150 pairs.

Date Posted:
3/10/2015 1:27:27 PM

Question
that can be used for hazardous materials

Answer

Dear Ms. Hughes:
 
Thank you for your inquiry.  We do offer products which could be used in handling hazardous waste, however, in order to be able to better assist you, we would like to know if this is for chemical or bacteriological use.  If chemical, please specify the types of waste to be handled.  I look forward to your feedback. 

Date Posted:
3/10/2015 1:15:28 PM

Question
I was wondering what the length x width and sweep of the gown is.I cant find a size chart. Thank you,Summer

Answer

Good Morning,

 

I will send you the size chart shortly. Thank you!

 

Damian-

Date Posted:
3/9/2015 4:54:12 PM

Question
I was wondering the length of trach collar.. I require it to fit a neck ~ 25inches in length .. Also the amount of collars per boxThank you

Answer

Good Morning,

 

I will send you the full length of the collar. I do know that this particular collar will fit all sizes. I will send you another e-mail shortly.

Thank you,

 

Damian-

Date Posted:
3/8/2015 4:12:53 PM

Question
Please check and confirm to us in return regarding to the material of the lead apron whether it is 0.33mm with Novelite material Item # SVSBBTI Item # VSMAX

Answer
Dear Ms. Young: We have these products in both 0.5mm and 0.35mm. They are made out of UltraFlex fabric which is stain resistant and anti static. Please let us know if we could be of further assistance.

Date Posted:
3/5/2015 12:05:48 AM

Question
Could you please let us know whether the material for this item is 0.33mm with Novelite material

Answer
Dear Ms. Young: We have these products in both 0.5mm and 0.35mm. They are made out of UltraFlex fabric which is stain resistant and anti static. Please let us know if we could be of further assistance.

Date Posted:
3/4/2015 11:49:58 PM

Question
HiI was wondering whether you had a UK distributor I also wanted to know if this item is sterile and single-use? Many thanks

Answer

Dear Ms. Miah:

Thank you for your inquiry.  These forceps can be sterilized and are reusable.  We can ship them to UK, but do not have a distributor there at this time. 

Date Posted:
3/4/2015 10:53:36 AM

Question
Hello, I would like to request a quote for item # 10702BRT, Blood Drawing Chair. Please also provide a time line in which it might be shipped. Do you need color choices other than black? Thank you!

Answer

Dear Ms. Smith:

Thank you for your inquiry. A quote has been emailed to you. 

Date Posted:
3/3/2015 4:58:38 PM

Question
My cousin 62 suffered a stroke and has right side paralysis. She has had really bad neck/back pain for years and now, laying in a nursing home bed, it is much worse. Would a pillow like this help

Answer

Dear Cynthia:

Thank you for your inquiry.  These pillows are designed to aid with discomfort caused from traditional pillows.  It should help.  It may take a few nights to get used to sleeping on it though. 

Date Posted:
3/2/2015 12:22:36 PM

Question
Dear Sir/Madam I would like to know why need to use distilled water for running desktop autoclave sterilizer instead of tap water. However, some autoclave model recommend to use tap water instead of distilled water. What's difference between the use of different type of water and any influence on the sterility of product & function of the machine? Your earliest reply is much appreciated. Thank you in advance. Best regards Shirley Szeto

Answer
We always recommend filtered or distilled water for use with steam autoclaves. The presence of minerals in water supply may overtime build up reside such as calcium and hinder the performance of steam delivery mechanisms.

Date Posted:
3/1/2015 7:04:39 AM

Question
We are looking for a birthing mat with the following parameters:1 Non-porous surfaces, that can be wiped down easily 2 Ability to be cleaned with FDA hospital approved disinfectant must be in line with manufacture recommendations 3 Sealed seamsAny options Thank you.

Answer
Dear Ms. Matsushita: An email with an image and product description has been emailed to you in a separate email. The product meets all of your criteria.

Date Posted:
2/28/2015 10:58:17 AM

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