Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
Hi, Looking for 6in x 6 in adhesive bordered gauze

Answer

Dear Martin:

Thank you for your inquiry.  Here is the item that you are looking for:  Carrington Border Gauze 6 in x 6 in (Item# 640101INM)

Respectfully,

Date Posted:
8/31/2004 3:40:52 PM

Question
I need to locate and order replacement lead wires for a MECTA Spectrum 4000 ECT Machine, any idea where I'd find these or who might manufacture them? Our Service manual has gone missing.

Answer

Dear John:

Thank you for your inquiry.  You may wish to check on the following website for inforamation and replacement products.

http://www.thymatron.com

Respectfully,

Date Posted:
8/31/2004 11:33:04 AM

Question
Do you carry butterfly bandages, if so whats the item #?

Answer

Dear SSgt. Gates:

Thank you for your inquiry.  We carry several different sizes of butterfly wound closures:

You can order these items over the phone by calling 877-706-4480. 

Date Posted:
8/30/2004 5:04:20 PM

Question
Do you have any beds with capacity of 400lbs +?

Answer

Most of the beds we carry have a weight capacity of 400 lbs or greater.  You can find our selection of beds and bed packages here:

  • Electric & Semi-Electric Hospital Beds
  • Manual Hospital Beds
  • If you have any other questions please call us toll free at 877-706-4480.

    Date Posted:
    8/26/2004 12:41:39 AM

    Question
    I am looking for a roller compressor that is kept in the freezer to use to reduce swelling. It is made of either aluminum or stainless steel.

    Answer

    Dear Ms. Waltman:

    Thank you for your inquiry.  We checked with our suppliers and no one appears to offer this type of product.

    Sorry we could not assist you with your needs.

    Respectfully,

    Date Posted:
    8/25/2004 8:22:42 PM

    Question
    Hi, request manual technical reparation of novametrix 511, pulse oximeter.Thank.

    Answer

    Dear Mantegazza:

    Thank you for your inquiry.  You may wish to contact the manufacturer for the manual for novametrix 511.  You can find the information at http://www.novametrix.com/.

    Respectfully,

    Date Posted:
    8/25/2004 1:50:51 PM

    Question
    I would like to find out how best i can remove spots and blemishes caused by insect bites when i was still young.I am a black lady though light in complexion .i have tried aloe vera but its not helping.Please help.

    Answer

    Dear Bee:

    Thank you for your inquiry.  We would recommend that you visit a dermatologist for a better recommendation to your condition.

    Respectfully,

    Date Posted:
    8/25/2004 11:17:59 AM

    Question
    Can you tell me what the length of item# THW41TDMMD is? Do these long lab coats come in shorter lengths? I need the long lab coats but my hisband is short. Also, do you do embroidery?Thanks!

    Answer

    Dear Ms. Montone:

    Thank you for your inquiry.  We carry a number of alternative coats that may fit your husband.  Please take a look at our men lab coat selection Men's Lab Coats.

    For a complete selection of lab coats please click on the links below:

    Medical Lab Coats

    Date Posted:
    8/23/2004 7:54:29 PM

    Question
    My mother has a Pronto R2 Electric Power Chair. She is not the original owner. We need a parts list and Batteries and Charger and the wiring harness from the batteries to the unit. Can you please forward this information or let me know where I can get it. You can also contact my father, Leo Stewart at 928-758-5312 if you wish. Thank you. Gail Stewart

    Answer

    Dear Ms. Stewart:

    Thank you for your inquiry.  Pronto R2 is manufactured by Invacare, Inc. On their corporate web site, you will be able to find dealers in your area that provide support and spare parts for this power chair.  Take a look at http://www.Invacare.com.  Good luck.

    Respectfully,

    Date Posted:
    8/21/2004 5:52:33 PM

    Question
    How Reliability is applied to health care?

    Answer

    Dear Paramjit:

    Thank you for your inquiry, but your question is not clear.  Please rephrase and resubmitt.

     

    Date Posted:
    8/21/2004 6:19:39 AM

    Question
    Do you know if there are any parts to this machine available or if there is a manual available?

    Answer

    Dear Ms. Dietzler:

    Thank you for your inquiry.  It is best to try to identify the manufacturer for this piece of equipment.  Then conduct a search for their web site through a search engine such as Google.com.  One the web site, you should be able to find a list of dealers in your area or contact the manufacturer for more information.

    Respectfully,

    Date Posted:
    8/21/2004 12:40:26 AM

    Question
    I am looking for a brace to help support the lumbar region and pelvic region.would like to know what type of brace to wear?

    Answer

    We would recommend that you consider one of the following models:

    If you have any other questions, please call us toll free at 877-706-4480.

    Date Posted:
    8/20/2004 2:21:34 PM

    Question
    I would like to have my diagnostic set (ophthalmoscope and otoscope), Brand name VISTA KEELER, repaired but I could not find where to bring my intruments to. In case, the problem are the bulbs where can I purchase them and about how much would it costs?Thank you very much.

    Answer

    Dear Alma:

    Thank you for your inquiry.  We do not repair Vista Keeler products.  Please contact the manufacturer for technicians in your area. http://www.keeler.co.u

    Respectfully,

     

    Date Posted:
    8/17/2004 1:03:53 AM

    Question
    I need a used electric hospital bed . Also I need to know is Medicare will cover and the total price. Thank you vey much.Dominga

    Answer

    Dear Dominga:

    Thank you for your inquiry.  Unfortunately, we do not currently have used electrical beds in stock and we do not process Medicare claims.  Please contact a Durable Medical Equipment reseller in your area and they should be able to assist you with your inquiry.

    Respectfully,

    Date Posted:
    8/16/2004 10:33:30 PM

    Question
    I was curious if your company bought used medical equipment from individuals. I have an Exogen 2000 bone stimulator that was used on my broken wrist for only 3 weeks. Still in excellent condition.Thanks, April

    Answer

    Dear April:

    Thank you for your inquiry.  At this time we are not in need of a bone stimulator machine.  You may wish to consider placing it on eBay.com.

    Good luck,

     

    Date Posted:
    8/16/2004 10:12:07 PM

    Question
    Looking for used LSX Eximer Laser systems made by LaserSight Technologies

    Answer

    Dear Mr. Zhu:

    Thank you for your inquiry.  We are in the process of contacting our suppliers regarding your request.  We will be in contact with you once the desirable unit is found.

    Respectfully,

    Date Posted:
    8/15/2004 10:51:33 PM

    Question
    I am looking for a paper/fabric with specific requirements for a project I am working on. The paper needs to be tear resistant, provide a moisture barrier, and be durable enough to have elastic sewn into it. Would any of the stretcher sheets fit this criteria? I would appreciate any suggestions you could provide. Thank you.

    Answer

    Thank you for your inquiry.  Stretcher sheets are made of a combination of tissue and poly material that makes them strong and moisture resistant.  However, please keep in mind that strectcher sheets are made to be disposable.  You can take a look at the following product options that we currently carry:

    Good luck with your project.

    Respectfully,

    Date Posted:
    8/15/2004 7:27:14 AM

    Question
    I have a shower with ceramic tiles that slopes to the center where the drain is. The slope is about 2 inches. My mother uses a walker and must sit on a bench to shower. I there a shower floor mat that will last, prevent slip and diminish the sloping so my mother will not lose balance and fall? Thank You. P.S.-there is a bench seat built into the shower and I installed a longer hose so the shower head can hang on the wall in an Ondine Hi-Lo wall bar next to her and the water coming out of the shower head can be turned off and on by twisting the shower head.

    Answer

    Dear Mr. Foldy:

    Thank you for your inquiry.  After some research, we were unable to find a product that we would consider safe and appropriate for the situation you have described.  We carry anti slip shower mats, but they are not thick enough to compensate for a 2 inch slope in the shower.

    Good luck with your serach.

    Respectfully,

    Date Posted:
    8/14/2004 9:36:36 PM

    Question
    greeting:I have a mexican doctor interested in purchasing a used multi-lead portable eeg sometime in the next few months. If you have something of interest, please contact me. THANKS!

    Answer

    Dear Dr. Jakobek:

    Thank you for your inquiry.  In order to better assist you, it would be extremely helpful if you would narrow down the available choices.  Are you looking for 3 or 12 lead? Interpertive or non-interpertive? With or without cart? Any particular brand name? Age? Price range?  Please let us know and we would be happy to assit you.

    Respectully,

    Date Posted:
    8/13/2004 4:58:25 PM

    Question
    I am looking for a lightweight and wide 20 inches wide wheelchair. Do you carrry these?

    Answer

    We have the following lightweight wheelchairs available for sale:

    Galaxy Lightweight Wheelchair 20 in Seat. Swingback Arms

    Advantage Lightweight 20 in Wheelchair Seat. Removable Arms

    Travel-Lite Premium Wheelchair 20 in seat. Swingback Arms

    Travel-Lite Ultra Light Wheelchair 19 in. Fixed Arms

    Travel Lite Companion Wheelchair 19 in seat. Fixed Arms.

    Please call us toll free at 877-706-4480 with any other questions.

    Date Posted:
    8/13/2004 11:40:03 AM

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