Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
I'm looking for a bag to carry insulin and syringes. Do you carry one?

Answer

Dear Bart:

Thank you for your inquiry.  Protector Insulin Case - 8 x 4 x 2 (1/2) ", Blue.  Insulated case keeps cooler pack cold for up to 16 hours. Cooler holds 2 insulin bottles. Attractive, durable case has pockets for syringes, prep pads, etc. and a strap for carrying. Comes with 2 coolers.

Respectfully,

Date Posted:
12/2/2004 3:39:11 PM

Question
Do you all carry these? and what are they under if you do??

Answer

Dear Ms. Dickinson:

Thank you for your inquiry.  We do not have any paper exam drapes, but you may wish to take a look at Curtains & Privacy Screens for alternative products. 

Respectfully,

Date Posted:
12/2/2004 10:34:19 AM

Question
This is a back cushion type, indented to fit small of back. Made by Bodylike Comfort Systems. Has Zippered cover.Size: "about" 14" x 14"

Answer

Dear Ms.Radatz:

Thank you for your inquiry.  I does not appear that we carry this particular product.  You may wish to take a look at the following selection of Back Supports or Back Cushions.

Date Posted:
12/1/2004 9:26:44 AM

Question
I am looking for something to assist w/ pulling on socks as well as a shower chair that extends over the edge to slide out of wheelchair

Answer

Please take alook at the following products Stainless steel shoehorn & sock pull-up aid and Shower Bench, SpaceSaver Foldable Bath Bench.  If you have any questions, please call us toll free at 877-706-4480.

 

Date Posted:
11/29/2004 4:55:41 PM

Question
hello doc,i am a 54 year old female .i am suffering through a very unique problem .the problem is that some sticky colourless liquid erupts under my throat which makes me breathe difficult .it is so horrible that i can not drink neither eat at times.furhter there is a para nasal discharge of sinositus . i have been taking nebuliser s but it fails to effect . and the sticky liquid is getting sticker .please advice what that liqiuid is and what should i do, i have been taking cough syrups but has no effect ,further when i apply vaporub(vicks) on the throat i get ome reply and i can discharge some amount of sticky liquid from my mouth which makes me feel a bit easier to breathe. i habve also been taking steam i would be thankful if u reply to me on this email

Answer

Dear Asha:

Please consult with your doctor for a diagnosis.

Respectfully,

Date Posted:
11/29/2004 1:36:49 PM

Question
Gentlemen;I own an Airsep Lifestyle portable oxygen concentrator. It was bought, under prescription, from a local home health care company. I would be happy to provide proof of purchase if needed. Since I have been diagnosed with Sleep Apnea, I no longer need this unit. I only use oxygen at night with my BIPAP. I no longer need Oxygen during the daytime. The machine has 85 hours on the hour meter and is in excellent condition. Would you be so kind as to advise me of anyone who might help me to sell this unit. I would be happy to sell it outright or to consign it to a reputable firm. I have the original packing box, manual, two batteries, AC supply and DC cord.I would be most appreciative of any advice or assistance that you could give me on this subject.At your convenience, please reply via e-mail at dlagard@fastmail.us or call me at 607-775-4346.Sincerely yours,David L. Agard

Answer

Dear Mr. Agard:

Thank you for your inquiry.  We would recommend contacting a local respiratory or durable medical equipment dealer in your area.  You can find those listings in the local yellow pages.  Good luck.

Respectfully,

Date Posted:
11/29/2004 9:45:02 AM

Question
Need a way to get my mother out of bed into a standing position.

Answer

Dear Mr. Manifold:

Thank you for your inquiry.  We would require a bit more information about your mothers condition before we can recommend a suitable device.  Please call us toll free at 877-706-4480 and we will be able to assist you.

Respectfully,

Date Posted:
11/27/2004 7:45:41 PM

Question
my grandmother has a catherdal in and she has a hardtime sitting in her wheel chair so i was looking for a inflated or some kind of a ring for her to sit on like what women have when thay just gave birth.

Answer

You may wish to consider one fo the following products to provide more comfort to your grandmother while she is sitting.

Date Posted:
11/25/2004 11:10:03 PM

Question
Hello, I am looking for an adult crib with side rails. Would you know where I might be able to get one? Thank you.

Answer

Dear Mr. Dowling:

Thank you for your inquiry.  We would require a bit more information about the intended us of the crib before we can recommend a suitable device.  Please call us toll free at 877-706-4480 and we will be able to assist you.

Respectfully,

Date Posted:
11/25/2004 3:42:41 AM

Question
Hi. I was looking for diabetic shoes for my moms christmas present. I found three that you sell that I think she would like. I was wondering what the difference between model vw20-004drz, and b3000whfa was. The other one was model vf40-10-001drz. Could you tell me some pros and cons about these. Thanks for your time.

Answer

Dear Mr. Demott:

Thank you for your inquiry.  The models that you mentioned are similar in terms of design and materials used, but they are produced by two different manufacturing firms.  One is APEX the other one is Dr. Zen.  Both companies are respectable manufacturers of diabetic shoes and related products.  APEX ambulators shoes (b3000whfa) are more recognized among users.  If you have any additional questions, please call us toll free at 877-706-4480.

Respectfully,

Date Posted:
11/23/2004 1:30:10 PM

Question
my mom has an electric wheelchair and the seats are ripping I was wanting to get her a seat cover for it can you help?

Answer

Dear Cassandra:

Thank you for your inquiry.  In order to assist you with your request, we would first need to know the model and the manufacturer of the powerchair.  Both of which you should be able to find on the exterior of the chair.  Then please call us at 877-706-4480 and we will be happy to assist you.

Respectfully,

Date Posted:
11/23/2004 11:16:20 AM

Question
any chance of procuring basic scrub design/colors in this non-wrinkle combo or as rayon/tencel alone?

Answer

Dear Liz:

Thank you for your inquiry. At this time, we do not anticipate being able to offer rayon/tencel scrubs.

Respectfully,

Date Posted:
11/22/2004 9:34:49 PM

Question
Hello, I am doing a science project which involves testing water quality. I am in need of an incubator for some experiments, i would like to know if you knew where i can purchase one, thank you, John

Answer

Dear John:

Thank you for your inquiry.  However, we do not offer the type of incubators you are looking for.  You may wish to consider checking with pet shops in your area.

Respectfully,

Date Posted:
11/22/2004 12:43:36 PM

Question
I am looking for a foot cradle or bedding rest to keep blankets etc. off my feet at night Thanks, Virginia

Answer

We carry Blanket Support, Item Number 18202RUDGSI - Adjustable to 19", 20" L x 6" W, Twin.  It protects sensitive skin areas. Tubular aluminum frame; inserts between box spring and mattress. 

Date Posted:
11/21/2004 12:14:09 PM

Question
I just want to know if the two items I orderded are actually on order or just in the shopping cart?

Answer

Dear Kenneth:

Thank you for your inquiry.  Your order has been received and will be processed today.  Expected delivery time is 3-5 business days.

Respectfully

Date Posted:
11/18/2004 7:38:23 AM

Question
My name is Joseph and I am a student at the University of Missouri, Columbia. My group members and I are working on our Senior Capstone project which involves designing and implementing a system to transmitting a patient’s pulse rate wireless to a computer monitor. We are interested in using item# SYDMDC, but we were not sure if it will work for our purposes. We need to know what type of signal is generated from your product and also how the product works, the length of the wires used to connect the sensor and if there is anything else connected to the sensor. If there is any of this information available, please let me know. Thanks Joseph VenturaJjv632@mizzou.edu

Answer

Dear Joseph:

The manufacturer of this product is http://www.nellcor.com/. You should be able to find information related to this item on their site.  When you are on the site search by name and not by our item number.

Good luck.

Date Posted:
11/14/2004 11:37:27 AM

Question
What hand do you put a cane in when walking. I have a bad right hip and have started using a cane. I put it in my left hand as it feels the best for balance is that correct? Give a reason for putting it in the hand you suggest, please....thank you.

Answer

Dear Ms. Coollbaugh:

Thank you for your inquiry.  Actually, you may be able to use the cane in either hand depending on your comfort level.  You need to make sure that you are comfortable and stable on your feet on whatever side you choose to use it on.

Respectfully,

Date Posted:
11/13/2004 3:04:24 PM

Question
If your voice box is removed ... say as a result of throat cancer. What is the device you can hold with your hand on the adams apple that can emulate your voice. It sounds like a robot voice.

Answer

An electropharynx, or electronic larynx, is a battery operated machine that produces sound for you.  There are many different makes and types of these, but they are usually about the size of a small electric razor.  You hold the machine against your neck, or fit a small tube into the corner of your mouth .  When you press the button on the machine, it makes sound.  If you move your tongue and mouth you can form the sounds into words.

As with oesophageal speech, you need training from a speech therapist and plenty of practice, to master this method.  The speech does have a mechanical sound to it but most people are pleased with the result.  Some of the machines available have buttons that can vary the pitch or tone of the sound the electronic larynx makes.  This will make your voice sound more varied. 

Date Posted:
11/11/2004 8:34:34 PM

Question
We are looking for a used Surgistat electrocautery unit.Please let me know if you have one.

Answer

Dear Dr. Hartmann:

Thank you for your inquiry.  However, we do not have this unit available at this time.  We will keep you informed if one becomes available.

Respectfully,

Date Posted:
11/11/2004 4:50:11 PM

Question
My husband has some wrist supports he wears at night to keep his hands from bending during the night. Tru-Fit is the name on the supports. Do you know Where we could get them?

Answer

Dear Ms. McNamara:

Thank you for your inquiry.  Unfortunately, we do not carry this specific brand name at this time.  We do have a large selection of wrist supports here: Wrist Supports

If you have any other questions, please contact us toll free at 877-706-4480.

Respectfully,

Date Posted:
11/8/2004 7:44:49 AM

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