Ask The Pros:

Question
What kind of softwer Version is instaled in unit (version 3.0 or Everest)

Answer

Dear Robert:

Thank you for your inquiry.  Alcon 20000 Legacy has software version 3.0.  If you are interested in receiving more information or proceeding with the order, please contact me directly at gary@msecompany.net.

Respectfully,

Gary Gorodetsky
Director of Business Development

Date Posted:
12/22/2004 7:37:08 PM

Question
father in law saw a gogo wheel chair. Thought had one wheel front, 4 back small battery. Have you heard of them?

Answer

Hi Deb:

Have not heard of the gogo wheelchair.  Good luck with your search.

Date Posted:
12/22/2004 2:48:33 PM

Question
I have have a friend whose father recently had his voice box removed as a result of cancer surgery. What type of equipment is available for purchase to help him communicate. Also, my friends father lives in a foreign country so are there any export restrictions? And finally, the man has no insurance so the cost will be covered solely by my friend so price is important.Thank you,Dan O'Connor

Answer

Dear Dan:

You are looking for an electropharynx, or electronic larynx.  This is a battery operated machine that produces sound for you.  There are many different makes and types of these, but they are usually about the size of a small electric razor.  You hold the machine against your neck, or fit a small tube into the corner of your mouth .  When you press the button on the machine, it makes sound.  If you move your tongue and mouth you can form the sounds into words.

As with oesophageal speech, you need training from a speech therapist and plenty of practice, to master this method.  The speech does have a mechanical sound to it but most people are pleased with the result.  Some of the machines available have buttons that can vary the pitch or tone of the sound the electronic larynx makes.  This will make your voice sound more varied. 

We do not carry this product at this time.  However, if you do a search on the internet based on the name of the product you will certainly find a reseller.

Date Posted:
12/22/2004 1:13:04 PM

Question
Gary,Thanks for taking time to talk to me today. About the Disposal Shoes Packet that you were researching,1. Have manufacture make Disposal Shoe and Plasctic Bag to put the Disposable SHoes in. The size of packet MUST be that of a CD Packet. Our Vending machine can ONLY process that size. I'll email you our logo and verbage to go the plastic bag as soon as give us some details on WHO the manufacturer and IF they can make, packet our product in one location. Also, the estimate COST per packet (ie. shoe in the plastic bag)Gary, give me a call ASAP so we can get this going. Our launching date for our business is March 25, 2005.Again, please call me soon Gary (713-706-4320).Thanks,Bob Afamasaga

Answer

Hi Bob, as soon as I get feedback from the manufacturer I will let you know.

Respectfully,

Date Posted:
12/20/2004 7:17:41 PM

Question
I'm looking for an extension I can put on my elongated toilet seat to raise the seat a bit for my elderly parents. So you have those?

Answer

Dear Sue:

Thank you for your inquiry.  Please take a look at our selection of Toilet Aids and Commodes to find likely solutions for your parents.  If you have any other questions, please call us toll free at 877-706-4480.

Respectfully,

Date Posted:
12/20/2004 4:33:41 PM

Question
I have a Hare Deluxe Sphygmomanomter and all of the tubing is rotten. Can this be replaced? Or will I have to get a new cuff? If I need a new cuff can you get the Hare brand?

Answer

Dear Ms. Flowers:

Thank you for your inquiry.  Unfortunately, we do not carry Hare brand products at this time.  We do however have a wide selection of Sphygmomanometer.  In order to view or selection simply type in the word Sphygmomanometer into the Product Search window located on our website.  For mor questions, please do not hesitate to contact us at 877-706-4480.

Respectfully,

Date Posted:
12/20/2004 2:46:36 PM

Question
HEY THERE,I WAS WONDERING IF I WOULD GET A DISCOUNTED PRICING IF I WAS TO ORDER TEN OR MORE OF THOSE 15 OZ. GLO BALMS. IF NOT, THEN WILL THERE BE AN $8 PER JAR SHIPPING TAG??? IS THERE ANY WAY I CAN PROVIDE MY OWN SHIPPING, LIKE FAX YOUR COMPANY A B.O.L. ON MY COMPANY'S ACCOUNT?THANK YOU FOR YOUR TIME.SINCERELY,CHRIS

Answer

Dear Chris:

Thank you for your inquiry.  The shipping will be $8-$10 for the entire order, not per jar.  In addition, we can give you 5% discount for an order of 10 or more jars.  Please call us toll free at 877-706-4480 to place the order. Please ask for Gary.

Respectfully,

Gary G.
Customer Service Dept.

Date Posted:
12/15/2004 4:31:44 PM

Question
I would like to use a shoe cover to protect carpet and floors from getting soiled due to dirty shoes. You offer so many products that I don't know which one would be most effected. I am simply looking for something to give to guests to put on their shoes so that my carpet won't get dirty if their shoes are soiled or wet. Which product would you recommend to do this. I noticed that the shoe covers are supposed to prevent contamination, but does that mean that if a shoe is muddy, the shoe cover will prevent mud from getting out if the cover is worn? I'm just looking for a quick and cheap solution to keeping my carpets clean. Thank you for your time!

Answer

This is a catch all for shoe covers.  It is economic and will keep your carpets clean Blue Polypropylene Shoe Cover.  If you have some hardwood floors or tile you may wish to consider the same type of shoe, but with anti-skid soles Blue Anti-Skid Polypropylene Shoe Cover.  For one-size fit all approach Blue Anti-Skid Polypropylene Surgical Shoe Covers - Universal is the answer.  Please call us toll free at 877-706-4480 with any other questions.

Date Posted:
12/13/2004 2:53:45 PM

Question
Hello, I have a 3 month old daughter, who is still in the hospital, but will come home soon. In the hospital she uses a Nellcor N-550 pulse oximemeter. Do you have this one for a reasonable price or could you recommend another model that would be good for her? I am looking in the 400-700 dollar price range. Also I am based in Japan. I have a converter, so I could plug it in and use it here, but do you ship internationally?Thank you for your time,Mac Bull

Answer
Email has been send.MS

Date Posted:
12/9/2004 11:50:34 PM

Question
I purchased a working Novametrix Capnogard model 1250 ....missing the End Tidal Co2 sensor. Do you have this part or know how to locate it ?Thanks !R

Answer

Dear Raunell:

Thank you for your inquiry.  This is an old model and we no longer carry this product.

Try contacting Novametrix directly www.novametrix.com.  Maybe they can help you.

Respectfully,

Date Posted:
12/9/2004 10:38:19 PM

Question
I am looking for a replacement for a marquette mac 15 ekg

Answer
Spoke with customer, gave him a price of $2,375.

Date Posted:
12/9/2004 5:32:07 AM

Question
I am writing for information regarding the export of some of your products, actually to Kazackistan, Russia.What are the procedures?Anything you can provide will be a first step in our understanding of this area. Thank you.

Answer

Dear JW:

Thank you for your inquiry.  The first step would be for you to identify the products and the quantity that that you require.  Once we receive the list we will be happy to provide you the total cost as well as shipping and insurance. You can email the list to gary@msecompany.net.  Due to the company policy, all international orders require advanced payment via bank wire transfer before processing.  If you would like to speak to someone in our office, please call 713-706-4320 or 713-589-6060 internationally.  We have Russian speakers on staff as well.

Respectfully,

Date Posted:
12/8/2004 11:48:13 AM

Question
Where could I buy one?

Answer
Email send

Date Posted:
12/7/2004 10:56:23 PM

Question
My husband has psoriasis on his rear end and we are getting ready to take a trip and he will be sitting for 10 hrs, I was wanting to know if there is a pillow that will make him more comfortabe?? to where he isn't in any pain or itching. thank you for you help.

Answer

Dear Vel:

Thank you for your inquiry.  You may wish to try one of the following cushions:

• Donut Cushion - Large 18 in.
• Donut Cushion - Medium 16 in.
• Inflatable PVC Ring
• The Seat

Respectfully,

Date Posted:
12/7/2004 10:17:25 AM

Question
I am looking for a toiletry accessory which will assist a person who is unable to use their arms, only their hands are able to have controled movement. Tool must be able to assist in wiping with toilet paper.

Answer

Dear Friend:

Thank you fro your inquiry.  Unfortunately, we can not help you at this time, since we do not carry this type of product.

Respectfully,

Date Posted:
12/6/2004 10:58:37 PM

Question
I need to find a clear face guard to protect my broken nose. I see NBA players wearing custom made ones and I was hoping I could find something similar to that, that would be less expensive.

Answer

Dear Gina:

Thank you for oyur inquiry.  Unfortunately, we do not carry that product at this time.  You may wish to check at asports store outlet in your area.

Respectfully,

Date Posted:
12/5/2004 10:07:05 AM

Question
do you accept h m o's?

Answer

Dear J Dominguez:

Thank you for ytour inquiry. At this time we do not accept any medical insurance coverage. 

Respectfully,

Date Posted:
12/4/2004 3:49:36 PM

Question
Hi, I am emailing you for a friend. We are looking for the most affordable way for him to purchase his long term medical supply needs.Due to a motorcycle accident my 18 y.o friend had many severe injuries which resulted in many surgeries, one of which was the removal of his bladder. His Mom is paying for all his bladder bags, seals and catheter (excuse spelling) bags.Do you supply any of these items and if so could you give me a price including shipping to Texas (zip: 77336)thankyou for your time.Natalie.

Answer

Dear Ms. Wootan:

Thank you for your inquiry.  You can find practically evrything you are looking for here: http://home-health-care.medical-supplies-equipment-company.com/.  You would need to make the selection of products and then we will be happy to provide you a quote with delivery charge.

Respectfully,

Date Posted:
12/3/2004 2:59:21 PM

Question
721ROCMM $32.87 Core Leg Spacer Leg Space-Regular 10" X 8" X 6" Could you please tell me what the Core Leg Spacer is made of? Is it foam? If do, do you have any leg spacers that contain buckwheat or a similar "moldable" material?Thanks

Answer

Dear Deborah:

Thank you for your inquiry.  The Core Leg is made out of poly-foam.  We do not carry buckwheat leg spacers at this time.

Respectfully,

Date Posted:
12/2/2004 7:56:59 PM

Question
Do you purchase used electric wheelchairs? I have three which are probably5 to 10 years old. I have been told that two of them (used by quadraplegics) costed in excess of $ 15,000.00 when new. The third is probably older and was purchased new in the vicinity of 5 to 8 thousand. I also have a 3 wheeld scooter which is probably 10 years old. If you are not in the market for these items could you direct me to someone who might be?Thank you

Answer

Dear Mr. Tremblay:

Thank you fro your inquiry. At this point we are not purchasing any more used power chairs.

Respectfully,

Date Posted:
12/2/2004 3:58:22 PM