Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
needs leads - mini banana to pin. Have them?

Answer

Dear Mike:

Unfortunately, we do not carry these lead wires.

Respectfully,

Date Posted:
3/23/2005 9:00:18 PM

Question
I am suffering from a severe sinus condition and have just been recommended to use this product by my ear, nose and throat consultant,who is currently on attachment to our local hospital from Boston U.S.A. Can you please advise me if it is available for purchase in the United Kingdom?

Answer

Dear Mr. Colbourne:

Thank you for your inquiry.  We do not have any knowledge about this product availability in the UK.  We will be happy to ship it to you from the US.  However, payment must be made via US bank issuing credit card.  Also, the shipping charges would be $30-$40 USD. 

Respectfully,

Date Posted:
3/23/2005 1:31:06 PM

Question
I am looking for a 2 level stainless steel instrument table. We trialed one a few years ago and I do not have the literature on it.

Answer

Here are some options for the tables with shelves :

Date Posted:
3/22/2005 6:52:15 AM

Question
Can the above item be ordered in smaller quanties? I would be ordering a box of 25 for our fire agency.

Answer

Dear Ms. Martinez:

FeverScan Forehead Thermometers also come in 100/ box.  Item number Z034CTAMD.  Please let us know if you need any additional information.

Respectfully,

Date Posted:
3/21/2005 5:54:52 PM

Question
What information can you provide me about the use of nebulizers for cats with Upper Respiratory Infection to assist them through the "hard to breathe" stage?

Answer

Dear Ms. Star:

Thank you for your inquiry.  But for a recommendation regharding nebulizers for cats please contact your local veterinarian.

Respectfully,

Date Posted:
3/20/2005 11:53:34 PM

Question
how long can insulin stay out of a fridge without any affect on the product and at what tempeture

Answer

Insulin does not work well when it is kept for too long or is exposed to extreme temperatures. If you buy several bottles of insulin at once, keep the unopened ones in your refrigerator. (Do not put them in the freezer. Insulin clumps at temperatures below 36F.) Before you open a new bottle, check the date printed on it. If it is more than a month past that date, don't use the insulin -- it is too old.

If you use up a whole insulin bottle in a month or less, keep the bottle you are currently using at room temperature. It will stay fresh for up to month without refrigeration, as long as its temperature stays under 86F. If you would rather keep all insulin in the refrigerator, make sure to warm up the insulin before injecting it. Cold insulin can make the shot uncomfortable.

Date Posted:
3/18/2005 6:07:27 PM

Question
dear sir,I have a used medical bed, which has been with me from last 10 yrs. It never has been used, just occupying that space. All its functions are working condition. I would like to sell. I have tried selling locally through news paper. But I have not had any luck, can you suggest me, how to dispose this bed.It cost then $2900.00. James

Answer

Dear James:

The best recommendation that we could give you is to donate to Salvation Army or a Free Clinic in your area.  Bed of that age would be difficult to sell.  Good luck!

 

Date Posted:
3/18/2005 3:29:06 PM

Question
I'M LOOKING FOR PRINTED TOPS IN SIZE 4X IN A 32'' LENGTH DO YOU CARRY THESE SIZES IN THIS LENGTH.

Answer

Dear Dottie:

Thank you for your inquiry.  Unfortunately, the largest sizes of tops that we carry is in 3XL.

Date Posted:
3/18/2005 8:50:39 AM

Question
Hello,I am looking for an innertube for a scooter tire size 2.80/2.50 x4. Do you carry these or di you know someone who does? Pleas respond via email.Thanks.Steve

Answer

Dear Mr. Little:

Thank you for your inquiry.  We do not sell scooter components or parts.  Your most direct option is to contact the manufacturer of the scooter about replacement options and the dealers in your area.  Good luck!

Date Posted:
3/18/2005 12:14:11 AM

Question
I have a pulmo mate compressor/nebulizer with a broken part that needs to be replaced. It's the plastic piece (where the air comes out) that connects with the long air tube. Can this piece be replaced without having to buy a whole new unit?

Answer

Dear Mr. Smith:

Thank you for your inquiry.  If you had the unit for less than three years, it may still be under warranty.  You may wish to check with the manufacturer or the company you had purchased from. For any other questions, please call us toll free at 877-706-4480.  If you are considering buying a new unit you can purchase one online PulmoMate Compressor/Nebulizer.

Respectfully,

Date Posted:
3/17/2005 9:00:33 AM

Question
Hello. Can you please tell me what kind/type of syringe to buy for use with Allergery antigen shots, I need to give Myself 3cc shots once per week untill I can get to a new Allergery specialist. I have the antigen stored in my frig. Thanks Robertwiebers1@llnl.gov

Answer

Dear Mr.Wiebers:

Thank you for your inquiry.  We do carry a syringe that should meet your needs.  To view the product click here. Let us know if you have any more questions or concerns, please call us toll free at 877-706-4480.

 

Date Posted:
3/16/2005 4:16:01 PM

Question
Do you know of any stores that carry this item? I do not want to buy online.Thanks.

Answer

Dear Lois:

 

We are located in Houston, Texas.  We are not aware of any other retail locations.  Buying online is safe. We do not share your information with any thrid parties and our site is secure with 128 bit encryption security layer. If you have any questions, please call us toll free at 877-706-4480.

Respectfully,

Date Posted:
3/13/2005 7:47:53 PM

Question
Lookig for a good new/used over the bed table.

Answer

Please take a look at our selection of new Overbed Tables .

Please call us toll free at 877-706-4480 with any other questions.

Date Posted:
3/10/2005 7:47:06 PM

Question
Hello,I need to order some new lab coats. I would like a longer full length version in blue that can be embroidered. The sizes I need are as follows...Mens = XL, XL Tall, XXL, XXXLLadies = MediumCan you suggest a style number?Thank you,Chris

Answer
Spoke with customer,customer will call back.Ms

Date Posted:
3/8/2005 1:12:19 PM

Question
I was diagnosed with diabetes 2 and now my toes have been numb w/shooting pain for about 1 yr. Recently, I walked into our dog's crate, but it didn't hurt. Within days, 2 toes were black & blue and each one swollen as large as my big toe. Another day or so later my entire foot and ankle were very very swollen. Today, 2 mos. later, toes are still discolored and some swelling still exists. On my other foot, I kicked something just 4 days ago and now it seems my big toenail is falling off. There's puss underneath and the nail is discolored. Can I just soak my feet in Epsom Salt or something?

Answer

Dear Bill:

Thank you for your inquiry.  We would recommend seeing a podiatrist as soon as possible.  You can find a podiatrist in your area by visiting www.epodiatry.com/clinics.htm.

Respectfully,

Date Posted:
3/5/2005 6:45:19 PM

Question
I am an RN- standing and walking in the Emergency Room. I have osteo arthritis in the toes , have had bone spurs removed from the metatarsals. Have wide feet with thick orthotics. I am looking at either W128XAFHI Apex Aetrex Women's Performance Walker - White or Ambulator Biomechanical Women's Diabetic Shoes - Brown Nubuck Lace-up  W0062BAFHI. Do they run true to size- or run small? Do you have any suggestions other than these choices? Thank you.

Answer

Dear Ms. Glasgow:

Thank you for your inquiry.  The sizes for diabetic shoes are in line with the sizing for regular shoes.  However, level of fit will vary from style to style and from individual to individual. 

Therefore, in selecting the appropriate shoes start with you regular shoe size.  If the shoes do not fit as well as you would like, you have the option of returning the shoes for exchange of a different size and pay only the shipping fees. You may also wish to take a look at the following shoe styles. 

For any other questions, please call toll free at 877-706-4480.

Date Posted:
3/4/2005 6:33:05 PM

Question
What is the back height of the support?

Answer

The height of the back support is as follows:

 

Date Posted:
3/2/2005 5:20:05 PM

Question
where can I get a used hospital bed in the Boston area?

Answer

Dear Paul:

Thank you for your inquiry.  You may wish to look up medical equipment dealers/ resellers in your local yellow pages.  Often times those companies have used equipment in stock.

Respectfully,

Date Posted:
3/2/2005 1:22:11 PM

Question
am looking for Aloe cleansing foam. It is a no rinse perineal cleanser, body cleanser and shampoo in 8fl oz (236ml)

Answer

Thank you for your inquiry.  We have the following products available for immideate shipping. 

Respectfully

Date Posted:
2/28/2005 1:33:36 AM

Question
My elder mother just got out of the hospital and used a step stool with a handle when getting in bed. Her bed at home is very high and she is looking for the same type of step stool to steady herself when getting into bed.Can you help?

Answer

Thank you for your inquiry.  One of the following products should be able to aid your mother with getting into her bed:

For any further questions, please call us toll free at 877-706-4480.

Date Posted:
2/26/2005 3:35:00 PM

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