Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
Good Morning, I am searching for a hand-held shower head that has a squeeze-like trigger in the handle. This allows user to squeeze to operate and turns off automatically when they let go. Prompt help would be greatly appreciated. KLT

Answer

Dear Ms. Thomas:

Thank you for your inquiry.  Unfortunately, we do not carry this type of product.  You may check with local hardware or home improvements stores such as Lowes or Home Depot.  They also have manufacturers catalogs that you can look over.

Respectfully,

Date Posted:
4/18/2005 7:51:12 AM

Question
HiI am looking for a good and relatively recent electric OB/GYN chair and a good and relatively recent colposcope. Do you have any? What would the cost be to send it to New Zealand (by sea)ThanksMichael Sangalli MD

Answer

Dear Dr. Sangalli:

Thank you for your inquiry.  Shipping OB/GYN chair to New Zeland would probably be more expensive than the chair itself. 

Do you have any preferences on the colposcope, such as brand name, model number, max number of broken links, age, etc.  Please let us know and we would be happy to see if we can locate a model that meets your criteria.

Respectfully,

Date Posted:
4/18/2005 2:36:13 AM

Question
Amazing. In an internet driven world it is hard to find good suppliers. I placed my order and I think it arrived before the bank transfered funds out of my account. Amazing and thought you should know I appreciate your speed and accuracy.

Answer

Thank you for your feedback.  Your business is greatly appreciated.  We strive to be the best at what we do.  It is a never ending process.  Please come back and visit us again.

Have a good weekend.

 

Date Posted:
4/15/2005 4:34:32 PM

Question
Dad is 6 feet tall and when he pushes Mom in her wheelchair he is hunched over. Are there extensions that can be put on the handles so he can stand up straight? Thanks.

Answer

Dear Holly:

Thank you for your inquiry.  Unfortunately, we are not aware of such a device.  The alternative is to get a wheelchair with a higher back. If you have any additional questions, please do not hesitate to contact us toll free at 877-706-4480.

Respectfully,

Date Posted:
4/14/2005 7:37:56 AM

Question
Do you sell the small wheel(8") for a wheel chair?

Answer

Dear Carmen:

We do sell 8in wheels for wheelchairs, but we would need to know the manufacturer and the model to be able to determine if our wheels would fit your chair.  Please advise.

Respectfully,

Date Posted:
4/13/2005 10:11:56 AM

Question
Do you have any used cubicle curtains & tracks? Need not be in great condition. For closing off a basement area.

Answer

Dear Linda:

Thank you for you inquiry.  We do not typically carry these products in used condition.

Respectfully,

Date Posted:
4/12/2005 11:14:21 PM

Question
Hello~ I am wondering about the warranty that you have on your products~ if I was to purchase a tens unit from your company. Thanks Kathy

Answer

Dear Kathy:

We have a 30 day return policy http://www.medical-supplies-equipment-company.com/policies.htm, but the manufacturers warranty exteneds up to one year on many products.  For more specific answer to your question, please contact us toll free at 877-706-4480.

Respectfully,

 

Date Posted:
4/10/2005 9:08:31 AM

Question
Is there anything that could be used in a car seat to raise the level of the seating to assist an elderly person getting in and out of the car.

Answer

The lifting cushion is the truly portable solution for those with mobility requirements.  This manual lifting cushion folds flat for easy portability.  Works on most armchairs, and sofa’s (next to an armrest).  The lifting cushion also works well inside vehicles with sufficient head room such as SUVs or vans. It assists those who are living with arthritis and various other joint ailments to lower and rise with greater ease from a seated position.  Please take a look at the following options Lifting Cushion 200-300 lbs Lift - Item 3EPUUPL or Lifting Cushion 95-220 lbs Lift - Item 1EPUUPL.  For any other questions, please call us toll free at 877-706-4480.

Date Posted:
4/9/2005 3:56:47 PM

Question
This might be a strange question but I'm hoping you can help, where could I find articles that show results of clincal tests and trials for items such as but not limited to: Tens units, massagers, lumbar cushions and the like. Thanks.

Answer

Dear Brian:

Thank you for your inquiry, but we are not aware of a resource that has the information you are looking for.  Good luck with your research.

Date Posted:
4/8/2005 8:16:13 PM

Question
Where can I find flatfree wheels for a Jazzy 1113 motorized wheelchair.

Answer

Dear Ms. Alford:

Please take a look at the following site http://www.pridemobility.com/homepage.html.  It offers you a list of Jazzy product dealers across the US and in your area.

Date Posted:
4/6/2005 6:54:40 PM

Question
on item Item #: 31TDMMDwhat length is it, when it states womens full length lab coat?

Answer

Dear Ms. Smith:

The coat is approximately 36in in length.  For more questions, please feel free to contact us at 877-706-4480.

Respectfully,

Date Posted:
4/5/2005 10:11:12 PM

Question
Need used Kuschall Champion 2000 adult folding wheelchair or just the framewould be allright. This is the Kuschall that is not a crossbrace X-framefolder. It has a hinged solid bar frame, and the back folds down. If youhave one available, advise by tollfree phone 888-833-2319 or reply thisemail. thanks Jay Caplan"

Answer

Dear Jay:

Thank you for your inquiry.  We do not carry this product at this time.

Respectfully,

Date Posted:
4/4/2005 3:59:46 PM

Question
I have a SLS Biophile Chromos 694 HeNe used laser. I would like to sell it, what would be an appropriate price on it?

Answer

Dear Anu:

Thank you for your inquiry.  Pricing on used laser will vary based on condition, age, software etc.  There is really no aftermarket, such as used cars, that will dictate the price for a used laser.  A good starting point would be to depreciate it based on purchase price and the condition of the unit at 10-15 percent per year.

Good luck

Date Posted:
4/1/2005 7:20:54 PM

Question
Moved into a rentedcondo. The previous owners had cats. I am now suffering allergic reactions. Is there a shampoo I can use to help rid the place of the dander?

Answer

Hi Dolores:

Thank you for your inquiry.  You may wish to visit the following site to view their selection of cleaners specially designd to fight allergents in clothing and carpeting:

http://www.theallergyreliefcenter.com/store/chemicals.cfm

Date Posted:
3/31/2005 4:45:32 PM

Question
my cousin in a foreign country is suffering from a disease called chondro dermitio i think it is something like extra bone growing inside his ear and he has been told there is a special pillow for his case because he can't sleep comfortably.

Answer

Dear Kamal:

We are not aware of a special pillow that may aid in your cosins condition.  You may ask you cosin to find out from his local doctor the general parameters of the pillow. Then take a look at our pillow selection to identify a pillow that matches.  Take a look at the following product category for some ideas Pillows .

Respectfully,

Date Posted:
3/31/2005 12:42:12 PM

Question
I have a trouble finding human's height measuringdevices. Could you please refer me to an appropriatelink.

Answer

Please look at the following products:

Date Posted:
3/31/2005 12:24:57 PM

Question
HI, I am a diabetic and have problems find a good fitting shoe. My size is 7EE. New Balance does make a running shoe for women 587 that helps. My feet have a tendency to hurt and burn. The pain radiates up my leg causing redness. If I do not wear my New balance I am not able to walk much for a few days afterwards, due to the pain and discomfort. I was wondering if you carry a shoe that I might be able to wear.Thanks, Lj

Answer

Thank you for your inquiry.  You may wish to try out one of the following pairs of shoes. Size EE is equivalent to our X-Wide. 

Please call us toll free with any other questions 877-706-4480.

Date Posted:
3/31/2005 9:39:22 AM

Question
What volume of medication does this electrode accomodate?

Answer

Dear Paula:

That electrode has a capacity of 2-3 cc.  Please call us toll free with any other questions at 877-706-4480.

Respectfully,

Date Posted:
3/30/2005 10:11:10 PM

Question
I need something that can move out of the bed, preferable something to allow me to pull myself up, pivot, and sit down on my chair or bed.

Answer

For a bed, you may wish to consider Bedrail Gated Support System, Item 0001RBUKNUISG. For any other questions, please call us toll free at 877-706-4480.

Date Posted:
3/29/2005 3:50:49 PM

Question
We have this machine at our rehab center. However we do not have accessories to allow us to have optimum use of this machine. Is it possible for u to mail me the information on this machine so I can order the accessories to allow all the body parts to put at work? My address is 784 broadway, woodmere NY 11598 My fax number is 718-888-5249. Thanks.

Answer

Dear Shaheen:

Thank you for your inquiry. We would recommend contacting the manufacturer for accessories and instructions on proper use.

Respectfully,

Date Posted:
3/24/2005 7:30:27 AM

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