Ask The Pros:

Question
Do you ship to Canada?What is the cost of shippig to Canada for this machine.I have a US Bank Account and US Master CardIf you need one, will you accept a faxed copy of our doctors prescription (Canadian Doctor)Glenn

Answer

Dear Mr. Couch:

Thank you for your inquiry.  We do accept Canadian credit cards.  Shipping to Canada ussually costs $5 extra for the additional paperwork.  Feel free to place your order online and someone from our office will contact you regarding shipping cost.  You can fax your Rx to 713-706-4161.

Respectfully,

Date Posted:
5/13/2005 10:54:16 AM

Question
is that diaper green or white?Is there samples available? thank you for your time

Answer

Dear Derek:

This product is currently not available.  Please take a look at the following substitute Depend Protective Underwear (95291CBKGSI).  Unfortunately, we do not offer samples at this time.  Please call us toll free at 877-706-4480 with any other questions.

Respectfully,

Date Posted:
5/13/2005 6:02:53 AM

Question
Can you provide me with options on disposable hospital bed rail covers? Designed more for the OR & OBGYN? Thanks

Answer
Called and spoke with customer directly

Date Posted:
5/10/2005 11:21:46 AM

Question
I am looking for a electric scooter for my daughter to get around in. She is self conscience about the looks and wanted to know about the insurance coverage to get a scooter. I was looking at the "Caddy Fold-N-Drive Scooter

Answer

Dear Secunda:

We recommend contacting your insurance company to determine if they would cover the purchase of this scooter for your daughter.  Insurance coverage is done on a case by case basis.

Respectfully,

Date Posted:
5/7/2005 10:13:23 AM

Question
Who manufactures the TENS 6000 unit?

Answer
The company name is ESI.

Date Posted:
5/5/2005 2:19:01 PM

Question
I need the circut diagrams in N-200 for a biomedical engineering instermentation class project. the Biomedical engineering program in new in city college of new york and the students are asked to break down the circuts in a medical device. I chose your product and i need the information, if i present a good job in this project the deparment might by the insterment for the next classes.Best RegardsRaha AAskar

Answer

Visit www.nellcor.com to try to lactae that information.

Good Luck

Date Posted:
5/5/2005 12:13:18 PM

Question
Hi, checked this site as a want to purchase a Litmann ClassicII Stethascope.However i don't seem to find anything. Please let me know if you guys have and what the price is as well as what delivery charges will be to the UK. Thnx

Answer

Dear MY:

Thank you for your inquiry.  You can find our selection of Littmann Stethoscopes through links below.  However, all sales outside of the US and Canada require payment via wire transfer.  Shipping costs to the UK would be approximately $35 USD.

• Littmann Classic II S.E. Stethoscope
• Littmann Classic II Pediatric Stethoscopes
• Littmann Classic II Infant Stethoscopes
• Littmann Master Classic II Stethoscope

Date Posted:
5/5/2005 10:45:58 AM

Question
MY BROTHER DIED. WHERE CAN I SEL HIS DENTAL LAB EQUIPTMENT SUH AS A NEY SUPER CASCOM CASTING MACHINE RAY FOSTER MODEL/GRINDER JELRUS RADIANCE OVEN PORCELAIN AND MORE

Answer

Dear Rita:

You can try posting the equipment on eBay.com or contact www.dealersMD.com

Good luck.

Date Posted:
5/4/2005 10:56:32 PM

Question
i have a "protruding"tailbone due to a sprained spine((at an early year)...i now haveso much discomfort sitting....i need padding...help??...

Answer

Dear Ms. Hiles:

Thank you for your inquiry.  The following product may help to alleviate some discomfort. 

Coccyx Seat Cushion, Item 361IMDMM
18W x 16D x 3H

Please call us with any other questions at 877-706-4480.

Respectfully,

Date Posted:
5/4/2005 3:44:02 PM

Question
Sharpened machine for Surgical instruments

Answer

Dear Eduard:

We do not carry this type of equipment at this time.

Respectfully,

Date Posted:
5/3/2005 11:08:42 AM

Question
I saw your item#LM30-991DRZ. Is this a diabetic sneaker? What company makes this sneaker? Also, is the Aetrex X521 a true diabetic sneaker? You have the Aextex 125. Which sneaker would be better for my diabetic foot, which I get an ulcer on and recently had surgery for?

Answer

Dear Mr. Cherson:

Both of the shoes you are inquiring about are diabetic sneakers.  LM30-991DRZ is made by Dr. Zen. Aetrex X521 is made by Apex.  Both types of sneakers provide maximum comfort, performance and protection. These sneakers should be worn only after you have recooperated from you surgery.  For further questions, please call us toll free at 877-706-4480.

Respectfully,

Date Posted:
4/30/2005 12:19:03 PM

Question
can you warm the fabric hydrocollator packs in the microwave instead of getting a heating unit?

Answer

Dear Ms.Udry:

Thank you for your inquiry.  Although, some individuals have been known to use a microwave, it is generally not recommended.   For more questions, please call us toll free at 877-706-4480.

Respectfully,

Date Posted:
4/29/2005 5:52:59 PM

Question
We are looking for an ultra low freezer. Do you stock that type of item.

Answer

Dear Ms. Olive:

Unfortunately, at this time, we do not offer this type of product.

Respectfully,

Date Posted:
4/29/2005 4:10:23 PM

Question
We have a friend that is not going home from the nursing home. She has agood used to hospital bed at home that she does not need.Who takes used hospital beds in the Milwaukee WI area?

Answer

Dear Mr. Prugger:

Thank your inquiry.  The best thing to do is to look in the local yellow pages for durable medical equipment dealers.  Hospital beds are expensive to ship, so your best market would be local.  If you find a local dealer, they will ussually come and pick it up.  If all else fails, you can donate the bed to Salvation Army and use it as tax write-off.

Good luck.

Date Posted:
4/28/2005 10:05:44 AM

Question
I am in desperate need of an ultralight manual wheelchair. I have spinal disorder and a very bad shoulder. It may be me, but I can't seem to find your "used" products for sale. Money is tight, and I don't have an insurance company throwing $4000 dollars at me right now.

Answer

Dear Ms. Coker:

At this time, we do not have used ultralights in stock.  We are not aware of manual wheelchairs costing $4000, unless they are custom made.  If you can let us know your height, weight, max weight of chair and other options, we will be happy to recommend a new chair that we have in stock for a fraction of the cost. Please call us toll free at 877-706-4480 if you have any other questions.

Respectfully,

Date Posted:
4/27/2005 11:40:28 PM

Question
I am not diabetic but have a problem finding walking/light aerobic shoes which are comfortable. I have a wide foot and am inclined to pronation on one foot--would the Apex Aetrex Velcro walker be appropriate for me?

Answer

Dear Ms. Wyndolds:

Thank you for your inquiry.  As with any pair of shoes, especially for someone with sensitive feet, it is always better to first try shoes on.  Since, in this case, the option is not available, you may choose to purchase the Apex Aetrex and try them out.  If they do not fit comfortably you can exchange them and pay just the shipping fees.  For additional questions please call us toll free at 877-706-4480.

Respectfully,

Date Posted:
4/27/2005 8:26:04 PM

Question
i am 6'2 and have a hard time finding pants that are long enough and fit my waist as well as the length of tops. could you send me the chart of waist sizes. i would really appreciate it. i would like to get those long scrub pants

Answer

Carmen,

Thanks for your inquiry. I am sending you the size chart for the scrubs. I hope this helps. You can place the order online or you can call toll free at 1-877-706-4480.

Date Posted:
4/26/2005 11:51:06 PM

Question
whet is it, what are the treatment options?also what is ostheospinina

Answer

Dear Ms. Sanchez:

Please visit the following website National Osteoporosis Foundation www.nof.org/ and contact your doctor for treatment options.

Respectfully,

Date Posted:
4/19/2005 3:28:59 PM

Question
Please could you tell me if you ship orders to the United Kingdom

Answer

We do ship orders to the UK. However, all payments on international orders must be made via bank wire transfer.  Please let us know what items you are looking for as well as your shipping address and we would be happy to provide you with a quote.

Respectfully, 

Date Posted:
4/18/2005 1:27:54 PM

Question
I am trying to find a diabetic work boot for a friend. In particular, a lace up boot that comes up on the calf of the leg. My friend works cattle on a farm and needs this type of work boot if possible. Any ideas?? Thank you. Albert Justice

Answer

We carry the following diabetic boots:

Ambulator Biomechanical Mens Diabetic Shoes - BIO Black Leather Boot, Item M0004BAFHI

Ambulator Biomechanical Women's Diabetic Shoes - BIO Black Boot, Item B4000WHFA.

For any other questions, please call toll free at 877-706-4480.

Respectfully,

Date Posted:
4/18/2005 11:41:58 AM