Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
i was wondering where u were located at???

Answer

Our call center is located in Houston, Texas, but we have warehouses throughout the U.S.  Typical delivery time for a bed is 4-7 business days depending on the destination.  For any other questions, please call us toll free at 877-706-4480.

Respectfully, 

Date Posted:
5/30/2005 7:46:26 PM

Question
Currently budgeting for an office to open where hydraulic stretcher beds would be needed. New considered however interested in used. Please advise.

Answer

Dear Ms. Moratz:

Thank you for inquiry.  In our experience it is only practical to purchase used beds when you are able to locate a vendor in your immeadiate area.  The reasons for that are simple; 1) most used beds/ stretchers come pre-assembled, therefore shippng them long distances will be expensive due to the space they occupy vs. new beds which come in compact, ready to ship boxes, 2) used beds rarely come with any warranty, i.e. you keep what you buy, so you need someone locally to service the products, finally, 3) you will need to purchase new mattreses or make certain to steam clean the old.  Ultimately, unless you have a reliable, local supplier, over a period of time it will likely cost you more to get a used bed/ stretcher versus new.  For any other questions please call us toll free at 877-706-4480.

Date Posted:
5/30/2005 6:45:15 PM

Question
HAVE AN EXISITNG FUME HOOD M#2472-FH S#840 WHAT EXHAUST AIR VOLUME IS REQUIRED FOR FUME HOOD WHICH IS USED FOR PROPANE SAMPLES.

Answer

Dear D Vriens:

We are not familiar with exhaust hoods.  Please contact the manufacturer for detailed information.

Respectfully

Date Posted:
5/30/2005 6:22:38 PM

Question
how nellcor symphony N3000 works ?

Answer

Dear Hazli:

Please visit or call www.nellcor.com for answer to your question.

Respecfully,

Date Posted:
5/29/2005 11:52:28 PM

Question
can you get the butterfly pattern as well for ordering. you had the brush stroke pannern and multi color. I had to order from another site but your prices are better. hope you get these in stock. thanks.

Answer

Dear Mr. Stach:

The following item has been added per your request.

Bouffant Caps - Butterfly Print 21".  Please let us know if your require any additional information.

Respectfully 

Date Posted:
5/29/2005 8:10:43 PM

Question
We are interested in item #CRSM638709RDMMD the Mobile Tambour Dooor Security Records Cabinet. Possibly four or five. What would be the educational discount available to the Eastford School District in Eastford, Connecticut. Any color.

Answer

Dear Ms. Grube:

Thank you for your inquiry.  We will be happy to work with you on the pricing that is acceptbale to both Eastford School District and MSEC.  Please contact us toll free at 877-706-4480 and ask for Kristy Daugherty. She will work with you on the pricing.

Have a great Memorial Day weekend.

Date Posted:
5/27/2005 3:44:45 PM

Question
We are looking for a medical storage cabinet to store and secure the youth's medications in during their stay with us.

Answer

Thanks for your inquiry. We do have a cabinet that might suit your needs. If this is not what your looking for, we have a mobile medicine cart  you might be interested in.

If you are interested in placing and order, please call us toll free at  1-877-706-4480

Respectfully,

Date Posted:
5/26/2005 12:56:42 PM

Question
I am looking for a new mammograph equipmen

Answer

Dear Dr. Zapata:

Thank you for your inquiry.  However, at this time, we do not carry new mammography equipment.

Respectfully,

Date Posted:
5/26/2005 12:59:30 AM

Question
What Section and Part of Technical Bulletin 117 do your pillows meet?

Answer

Dear Ms. Kamerling:

We are not familiar with Bulletin 117.  Please contact us at 877-706-4480 with any further questions.

Date Posted:
5/24/2005 1:19:21 PM

Question
We, at the office (architecture) need to know how a special furniture is called in order to advice our client. It is a kind of cabinet where a basin and a toilet are mixed. Must be flexible to set it into the Coronary Care Unit. Thanks from Mexico. (we will import several of them).

Answer

Dear Arthur:

Thank you for your inquiry, but we are not sure what you are asking about.  If you can provide us with more detailed description, we maybe able to assist you.

Respectfully,

 

Date Posted:
5/23/2005 7:29:13 PM

Question
where can I find a Cervical Fixed Nec ? please help me

Answer

Dear Marilyn:

Please click on the following links to see our products selection in the following categories.  For any other questions, please call us toll free at 877-706-4480.

  • Cervical Collars & Supports
  • Cervical Pillows
  •  

    Date Posted:
    5/23/2005 7:08:05 PM

    Question

    Looking for achilles heel pad.  Do you carry any?

    Answer

    Thank you for your inquiry.We carry Achilles Heel Pad Small/ Medium 921LISMM and Achilles Heel Pad Large/ XLarge 031LISMM.  Please call us with any other questions at 877-706-4480.

    Date Posted:
    5/22/2005 3:40:23 PM

    Question
    I Live in England & would like to buy Clear Ease Do you only supply U.S or Canada?. Orwhere can I get from in the u.k.?Thanks L.Frederiksen

    Answer

    Dear Ms. Frederiksen:

    Thank you for your inquiry.  We do ship to the UK.  However, the shipping cost could be very large if you buy small ticket items.  Please let us know the quantity you are interested in purchasing at this time as well as your address and we will be happy to give you a quote.

    Respectfully,

    Date Posted:
    5/22/2005 3:20:29 PM

    Question
    what allergy causes runny nose,itchy eyes,sore throat,small rash.

    Answer

    Dear Jon:

    These symptoms could be brought on by a number of factors.  We recommend that you consult with your physician about a diagnosis and a proper cause of treatment.

    Respectfully,

    Date Posted:
    5/20/2005 9:56:32 AM

    Question
    I have been searching all over the internet. My hospital is changing to solid color uniforms by June 30, 2005. I can't wear 100% cotton or poly/cotton blends. I'm in need of 100% Polyester nursing scrub pants Burgundy/wine solid color. Sizes 2X-3X or 20W-24W or 36-40. Please see if you can help. Your help would be very much appreciated. Sincerely, Sharon

    Answer

    Sharon,

    Thanks for your inquiry. Unfortunately we do not carry 100% polyester scrubs. We only have 100% cotton or a 65/35 split with polyester and cotton. If we can be of any further assistance please let us know. Good luck with your search.

    Date Posted:
    5/19/2005 9:08:31 PM

    Question
    Is it possible to buy a manual wheelchair that has a small battery to provide powerelevating leg rests? A power wheelchair is not an option but I have heard of customizing a manual one with this battery under the seat. Please let me know ASAP.Thank you very muchJennie

    Answer

    Dear Jennifer:

    Thank you for your inquiry.  Unfortunately, we are not aware of these types of chairs.  Please check the following website for availability of this type of product www.pridemobility.com.

    Good luck with your research.

    Date Posted:
    5/19/2005 8:14:51 PM

    Question
    I am getting bumps (looks like blisters) under my lower eye lid. My doctor told me is is caused by calium build up. It is getting worse. Besides laser treatment, is there anything I can do about it. Mahalo

    Answer

    Dear Jan:

    One of the options may be using liquid nitrogen to freeze off the pumps.  However, depending on the proximity of the pumps to your eye lid that alternative may be risky. It is always a good idea to get a second opinion.  Ultimately, you need to address the avaiable options with your doctor. 

    Good luck.

    Date Posted:
    5/16/2005 3:13:39 AM

    Question
    hello there when i make an oder some thing off of you do you have money oder payments to. do you sell rectel thermoters

    Answer

    Dear Mr. Bollmanj:

    We do sell Digital Thermometers rectal (2569SDMDM).  Payment can be made via money order by sending advanced payment to MSEC, 6009 Richmond Avenue, Suite 200, Houston, TX 77057.  Please contact our office at 877-706-4480 to find out your shipping charges before sending a payment.

    Respectfully,

     

    Date Posted:
    5/14/2005 3:40:18 PM

    Question
    Perkin Elmer PST 200Would you have a clue what this is. It has a digital display --- looks like part of system and this controls a heater / ovenm

    Answer

    Dear James:

    Please visit the following website to locate the product you are seeking  http://www.perkinelmer.com/index.html

    Respectfully,

    Date Posted:
    5/13/2005 6:58:30 PM

    Question
    DO you buy used hospital equipment in very good condition?

    Answer

    Dear Mr. Antollino:

    We typical purchased used medical equipment through established channels.  You may wish to contact the following company regarding your inquiry www.dealersmd.com or consider placing your items on www.ebay.com.

    Good luck.

    Date Posted:
    5/13/2005 4:58:02 PM

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