Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
all my husbands shoes are from apex

Answer

Dear Ms. Henkel:

Apex has formally changed their name to Aertex.  We do have number of sneakers from Aertex in both velcro closures and lace-up.  You can look up the selection in this category:

Men's Diabetic Athletic Shoes or call us toll free at 877-706-4480 and someone will be happy to assist you.

Respectfully,

Date Posted:
6/26/2005 6:02:19 PM

Question
I'm looking for a face rest that can be used on any surface not just a massage table. I saw one at a doctors office that is oval shaped without the break (like the u-shaped pillow.) The u-shaped pillow will not work for my purpose. I want to sleep on my stomach but cannot keep my head turned to the side due to cervical surgery.

Answer

Dear Ellie:

Thank you for your inquiry.  Unfortunately, we do not carry such a product.  We would suggest checking with the doctor's office about the manufacturer's name.  Then contact the manufacturer directly for product information and availability.

Good luck.

Date Posted:
6/24/2005 10:02:15 PM

Question
I am trying to find out information and cost on acquiring the subject equipment. From what I understand it is a vest you wear and it is attached to a machine that clears airways. I have severe COPD and am trying all avenues before approaching my doctor about this equipment, so if can get an idea on the cost I can make the decision if the doctor feels it will help me.Thank you.

Answer

Dear Ms. Douglas:

Thank you for your inquiry.  However, we do not carry this product.  Try finding out the name of the manufaturer and then contacting them directly for reseller information in your area.

Good luck.

Date Posted:
6/24/2005 9:31:11 PM

Question
I am looking for a wheeled cart like A036-SBMMPDand am wondering if that is manufactured in the US. It is for a grant application for funding from US government.

Answer

Dear Ms. Campbell:

Thank you for your inquiry.  These carts are manufactured in the US.  If you have any other questions, please call us toll free at 877-706-4480.  Good luck with your grant application.

Respectfully,

Date Posted:
6/24/2005 5:58:14 PM

Question
LOOKING FOR A GOOD USED 9" TO 12" CIRCULAR CHART RECORDER TO USE AS AN EVENT RECORDER. 1 REV PER DAY. INK PEN NEEDS TO ONLY GO FROM INSIDE TO OUTSIDE CIRCLE. JUST GOING TO USE TO WATCH MACHINE ON/OFF TIME.TOM DESAULNIERSM&B METAL PROD.BOX 250LEEDS, AL 35094FAX 205-699-6194TEL 205-699-2171

Answer

Dear Mr. Desaulniers;

Thank you for your inquiry.  Unfortunately, at this time we do not have any circular chart recorders.

Respectfully,

Date Posted:
6/23/2005 11:34:40 AM

Question
My husband has succesfully used SS10RVE commode for over a year. It is now bent and he needs a new commode.He has had a stroke and the seat was too small and we had a new seat placed but that wasn't too good. Is it possible for you to replace the standard seat with an open front, larger, comfortable seat? He weighs about 230 pounds. I also looked at the N-SO-057CCSIPU oversize commode. Do you have something similiar that isn't so wide? I would appreciate your suggestions.

Answer

Thank you for your inquiry.  You may also want to consider the following chairs.  All of these have a 300 lbs capacity and are around 21 inches wide.  We appreciate your business.  Please call us toll free at 877-706-4480 with any other questions. 

Date Posted:
6/21/2005 8:49:02 PM

Question
Do you speak spanish? and your answenr it yes. please read down. ustedes tienen o venden desintegrador de agujas? por favor contacteme a mi correo

Answer
Gracias por su pregunta, pero no tienes o venden desintegrador de agujas.

Date Posted:
6/21/2005 7:05:36 PM

Question
Intrested in men's sneakers and shoes that do not have laces, I'm 87 years old and have a problem tieing laces. Please send catalog and other info via snail mail to:Saul Steinhardt200 Leader HillApartment 109Hamden, CT. 06517

Answer

Dear Mr. Steinhardt:

Thank you for your inquiry.  We do not have a printed catalog, but we do carry a a number of sneakers with velcro closures:

If you have any other questions, please call toll free at 877-706-4480.

Date Posted:
6/21/2005 7:01:08 PM

Question
I'm looking for a used patient transport chair. I'm near Columbus, Ohio

Answer

Dear Ms. Sondles:

Thank you for your inquiry.  We would recommend looking up durable medical equipment dealer listings in your local yellow pages.  A local dealer would be a good source for purchase of used manual wheelchair.

Respectfully,

Date Posted:
6/18/2005 7:22:10 PM

Question
I am in need of hanging privacy curtains for my cast room. Do you supply these?

Answer

Dear Ms. Flanagan:

Thank you for your inquiry. We carry a selection of privacy screens.  You can review those by clicking on the following link Curtains & Privacy Screens.

We also carry the hanging curtains, but in order to assist you with the selection of that product, we would need to know the following information:

  1. A sketch with dimension of the area in question. Please fax to 713-706-4161.
  2. Height of the ceiling.
  3. Type of ceiling - suspended or solid.
  4. Curtain color.

If you have any other question, please do not hesistate to contact us at 877-706-4480.

Respectfully,

Date Posted:
6/16/2005 2:41:13 PM

Question
Where can i buy a portable battery operated seat cushion for a wheelchair

Answer

Dear Bell:

What is the intended use of the battery?  To lift-assist, to warm, etc?  Please advise.

Date Posted:
6/15/2005 6:41:08 PM

Question
I belive my current allergies/nasal congestion/ memory problems may relate to CPAP mold. How can I control Mold in the system? I have used it for 8 yrs.JLS

Answer

Dear Mr. Snider:

Have you tried cleaning the system with a disinfectant such as rubbing alcohol. You also may wish to consider investing in a more recent model that may be more resilient to mold. 

We have the following unit available for sale.

REMstar Plus CPAP System

 

Date Posted:
6/15/2005 6:00:05 PM

Question
our dept is looking for iv hooks for either the walls or ceiling

Answer

Dear Dawn:

We are not aware of IV hooks for walls.  IV hooks for ceilings typically require a track to be mounted along the ceiling to allow for the movement of the IV hook and contents.   Please contact us with any other questions at 877-706-4480.

Respectfully,

Date Posted:
6/15/2005 2:07:07 PM

Question
I am looking for hand gloves for a six year old child to use on wheel chair. Would yo let me know if you have any?

Answer

Dear Ashok:

Unfortunately, we do not carry pediatric wheelchair gloves at this time.  If you can not find these elsewhere, you may wish to check at a local sports and fitness store. They should carry work-out gloves in X small sizes that may accomodate your needs.

Good luck

Date Posted:
6/15/2005 1:48:43 AM

Question
Is it possible to get an owners manual for my father's Lynx SX-3?

Answer

Dear Diane:

You can request an owner's manual directly from the manufacturer.  Please visit www.invacare.com.

Respectfully,

Date Posted:
6/14/2005 7:37:16 PM

Question
Do you sell replacement plastic pieces for the diaphragm for a Littman stethoscope? The pastic became mis-shaped due to the sun light.

Answer

Dear Ms. Gorman:

Thank you for your inquiry.  But we do not carry that particular replacement component for Littmann stethoscopes.

Respectfully,

 

Date Posted:
6/14/2005 5:52:04 PM

Question
what is the material sms??thanks

Answer
SMS Polypropylene is a man made material, but it is comfortable, breathable and cloth-like.SMS is very popular as it keeps workers cool while providing an acceptable level of liquid protection as well.

Date Posted:
6/14/2005 1:45:49 PM

Question
Do you carry any products that may assist in dealing with sinus infections and post nasal drip?

Answer

We carry Breathe-Ease Nasal Spray and Irrigation Solution and Breathe-Ease XL Nasal Wash System. Breathe-Ease is a new moisturizing and irrigation solution for the nose that is both effective and economical. Breathe-ease unique "Ringers-Locke" solution is formulated to approximate the body's natural salinity and electrolyte composition.

This unique formulation is reported in medical journals best for nasal cilia to prevent the nasal cilia from slowing due to infection, allergy, and contagion and more appropriate than regular saline. Breathe-Ease is additive-free, and is as economical as possible.

The spray bottle that is included in the purchase can be used as a spray to irrigate directly, or just as drops. However, usage of this product by patients has shown that better cleaning of sinus infections and post nasal drip is achieved by using with a sinus irrigator.

Date Posted:
6/14/2005 9:02:07 AM

Question
I AM LOOKING FOR 3X OR 4X SCRUB TOPS IN THE BABY FOOT PRINT, PREFERABLY IN THE 2 POCKET VRESION.

Answer
Left a message.

Date Posted:
6/13/2005 11:36:42 PM

Question

I am suffering from bad posture and bad back.  What products can you recommend.  Thanks!

Answer

 The following items may be able to address your needs:

If you have any other questions, please contact us toll free at 877-706-4480

Date Posted:
6/13/2005 7:22:00 PM

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