Ask The Pros:

Question
Do ya'll the needed stuff to check blood for a person using coumadin?

Answer

Dear Paul:

We do not carry diagnostic devices which check coumadin levels in blood stream.  Please contact your physician for proper diagnosis and testing.

Date Posted:
11/23/2005 7:50:50 PM

Question
Do you sell catheter lab coats that are lead lined and afford radiation protection, essentially what interventional cardiologists wear in the cath lab?I will be away until 11/30 Thanks and Happy Thanksgiving

Answer

Thanks for your inquiry,

Unfortunately, we do not have those type of particular lab coats. We do offer a couple of different styles that may help you. Please see links below. If you have any questions please call toll free at 877-706-4480

Lab Coats
Lab Coats
Lab Coats
Lab Coats

Respectfully,

Date Posted:
11/23/2005 5:23:11 PM

Question
Good day,We are a trading company involved in a wide variety of products, we are presently looking for a large quantity of inexpensive hospital beds. We buy in container quantities and this is to send to South America. Please let us know if you have such beds.

Answer

Thanks for your inquiry,

We appreciate your interest in our company. We have a couple different hospital beds for you to review. Please see links below. If you have any questions please call toll free at 877-706-4480

Hospital bed manual
Hospital bed electric
Hospital bed manual package
Hospital bed electric package

Respectfully,

Date Posted:
11/23/2005 3:03:18 PM

Question
Do you have new flash lamps for the spatouch. If so, please provide me the cost and procedure for ordering one.Thanks,Dan Cappolino

Answer

Thanks for your inquiry,

Unfortunately, we do not carry that type of product. We apologize for any inconvenience. Good luck in your search. If you have any questions please call toll free at 877-706-4480

Respectfully,

Date Posted:
11/23/2005 1:54:08 PM

Question
I have a crushed vertebrae (t-7) need a T-back brace,Thorastic brace, I have no ins. & can't afford the price I was given< looking for another place to purchase, used or new. do you have this item or know where I might get one ?Are there any other options open to me? I appreciate any advise you could give me/or options. Thank You

Answer

Dear Sue,

Thanks for your inquiry.  We do carry an item that may help you.  Please follow the link below:

• Posture Corrector -  Thoracic-Lumbar-Sacral

Features:

• 2 flexible metal stays
• reinforcement straps
• extra sleeves

Benefits:

• Abdominal Support 
• Lumbo-Sacral Support 
• Middle and Upper Back Support 
• Comfortable to wear and unnoticeable under clothes 
• Adjustable metal stays for better support.
• Reinforcement straps for comfort

Recommendations:

• Recommended by Doctors for correcting posture
• For people who suffer from scoliosis or other spine problems.
• For those who spend long hours sitting without much movement.

If you choose to purchase this item, don't forget to purchase the Moldable Plastic Insert. 

If you have any further questions or need further assistance, don't hesitate to call us toll-free at 1-877-706-4480.

Date Posted:
11/21/2005 9:57:33 PM

Question
I recently bought a bulk supply of Protocol ETCO2 cables. Mixed in with this bunch was one Nellcor brand cable. I am trying to find any info on these cables. The part number is 24880. It has a round 20 pin connector and appears almost identical to the protocol cables. I know the protocol version is very pricey, $2100 on average. If you have any ionfo on what units this cable might fit, or the desire to purchase this cable for resale please contact me. Thanks again.

Answer

Thanks for your inquiry,

The Nellcor cable with fit any Nellcor pulse oximeter. Unfortunately, we have a supplier and would not be interested in purchasing any more Nellcor cables. We apologize for the inconvenience. Good luck with your search for a buyer. If you have any questions please call toll free at 877-706-4480

Respectfully,

Date Posted:
11/21/2005 4:37:01 PM

Question
where can I get an arm brace/splint that goes up to the elbow?

Answer

Thanks for your inquiry,

Unfortunately, we do not have arm splints that go all the way to the elbow. However we do have a variety of elbow supports. Please take a look at the links below. I hope this helps. If you have any questions please call toll free at 8770796-4480

Elbow support
Elbow support
Pro Lite elbow support
Neoprene elbow support

Respectfully,

Date Posted:
11/18/2005 3:56:33 PM

Question
I am looking into ordering your 3/4 sleeve smock. There are colors listed, but I have not found a color chart. I have found color charts for the scrub tops, but the right colors were not in it. Where can i find examples of these colors!

Answer

Thanks for your inquiry,

That particular smock comes in three colors. Please see colors below. If you have any questions or would like to place an order please call toll free at 877-706-4480

Respectfully,

Date Posted:
11/18/2005 8:00:33 AM

Question
Is the sterile water solution distilled then sterilized? Would it meet the distilled requirements?

Answer

Thanks for your inquiry.  The water solution is not distilled.  At this time, that is the only information available.  If you can relay the intended use of the solution, we can be of further assistance to you.

For additional questions or further assistance, don't hesitate to call us at 1-877-706-4480.

Date Posted:
11/17/2005 5:11:31 PM

Question
my father has an ulcer on his leg. i am a nurse. he refuses any doctor to treat. i am trying to do anything i can to treat his leg. do you have any antimicrobial dressings that would aid in healing that i can purchase?

Answer

Thanks for your inquiry,

We have a variety of different sized antimicrobial dressings that may help you. Please see link below. If you have any questions please call toll free at 877-706-4480

Antimicrobial Dressings

Respectfully,

Date Posted:
11/16/2005 8:50:42 PM

Question
NEED TO PORCHASE THIS EQUIPMENT,NEED PRICE.AND AVAILABILITY,Thank you

Answer

Thanks for your inquiry,

Unfortunately, we do not have this type of equipment at this time. We apologize for any inconvenience. If you have any questions please call toll free at 877-706-4480

Respectfully,

Date Posted:
11/16/2005 1:20:22 PM

Question
i have a mother who is a xlg woman who has a chronic ill that she is unable to get out of bed.the hospital had mentioed that she needed a air bed.where do i buy or look for this item. i already know that it thousands of dallars

Answer

Thanks for your inquiry,

We do offer air mattresses for bariatric patients. Please see the link below. If you have any questions or would like to place an order please call toll free at 877-706-4480

Air Mattress

Respectfully,

Date Posted:
11/16/2005 1:13:08 PM

Question
Can you recommend a specific finger pulse oximeter for homecare use? This is for an elderly relative who needs to have his oxigen level checked during the day.Thank You...

Answer

Thanks for your inquiry.  We carry two pulse oximeter models that will meet your request:

• Datex-Ohmeda Pulse Oximeter

This easy to use, durable model is designed for applications requiring SpO2 spot checks.  It features an easy to read display for quick and easy identification.  The display icon indicates when the battery is low and will notify when the print function is initiated.  It also features a backlit display for low light conditions.

• Finger Pulse Oximeter

This is a unique, lightweight model (2 oz.) that provides reliable SpO2 checks and pulse rate measurements.  It comes complete with 2 AAA batteries.

If you have any additional questions or need further assistance, don't hesitate to call us toll free at 1-877-706-4480.

Date Posted:
11/15/2005 8:37:17 PM

Question
Please send information on above subject only. Thank you.

Answer

Dear Judith,

We appreciate your inquiry.  We carry a wide array of Exam Tables and Ob/Gyn Exam Tables.  If there is a specific model you're inquiring about, please identify it and we will be happy to relay to you any specifications and information you need.  If you'd like, call us at 1-877-706-4480 for assistance.

Thank you,
Customer Service Dept.

Date Posted:
11/15/2005 5:38:42 PM

Question
I represent a major bedding retailer in England and I would like to find out more information regarding the snore no more pillows, can you advise details, manufacturer, shipping to England etc?

Answer

Thanks for your inquiry,

The snore no more pillow was designed by a doctor to reduce snoring and promote deeper, more restful sleep. Snore No More Pillows improves breathing by keeping the chin away from the chest, the jaw forward and the airway open. Stop Snoring Pillow supports and positions the head and neck to improve alignment, whether sleeping on the side, back or stomach. Made of hypoallergenic premium foam; will not harbor mildew. Fits standard pillowcase. Invacare Supply group manufactures this pillow. We usually do not ship outside of the U.S but if you are interested in large quantities we will make an exception. If you have any questions please call toll free at 877-706-4480.

Respectfully,

Date Posted:
11/15/2005 10:05:08 AM

Question
I was told that the tubs I ordered were on backorder until 11/7. I have not seen or heard anything and would like to know the status of my order.Thank you.

Answer
Thank you for your follow up.  The expected date for the delivery of your order is 11/16/05.  Thank you for your patience.

Date Posted:
11/14/2005 11:10:30 PM

Question
I returned an item received a number and all, but there was no credit adjustment on my credit card. I emailed a representative but never got a response about it, I would hope that this can get resolved. If there is anyone that you could tell me to contact that would be great. Thank you

Answer

Dear Mr. Mandzych:

Thank you for your inquiry.  The process for issuing credit may take up to 3-4 weeks.  The product must be first received, inspected and returned into inventory.  Then a credit memo is issued to the accounting department and a credit refund is made to your credit card.  Please be assured that the appropriate credit amount will be issued to your account as soon as possible.  For any further inquiries, please email helen@msecompany.net.

Date Posted:
11/14/2005 9:11:28 PM

Question
Regarding the Sure Care adult briefs: (046SDMGSI), 2 questions: 1) Are they thicker than the other sure care briefs? The ones I know of are very thin. 2) Are they plastic or cloth backed? 3) One or Two tapes on each side? Thank you.

Answer

Thanks for your inquiry,

Unfortunately, those briefs have been discontinued from the manufacturer without a replacement. I do apologize for the inconvenience and they will be removed from our site immediately. If you have any questions please call toll free at 877-706-4480

Respectfully,

Date Posted:
11/14/2005 2:29:03 PM

Question
C-7 vertabrate is giving problems causing extreme pain and tingeling and numness down arm to fingers. what is the best therapy device you know of?

Answer

Thanks for you inquiry.  We do carry a wide variety of traction therapy equipment you should consider:

• Spine Therapy
  
• Traction Therapy

However, for the specific area you are asking about - the cervical area - the following therapy devices are optimal choices:

• Pronex Pneumatic Cervical Traction Device
  
• Cervical Home Trac Deluxe

If you have any further questions or need additional assistance, please don't hesitate to call us toll free at 1-877-706-4480.

Date Posted:
11/14/2005 6:44:13 AM

Question
i AM ON CONSTANT SLOW AT 4LPM (REST) 5LPM WHILE ACTIVE. iS YOUR MODEL CONSTANT OR RESPONSE YPE? wHAT KIND OF POWER DOES IT USE?j r wATERMAN

Answer

Dear Jacqueline,

We appreciate your inquiry.  We do carry an array of Oxygen Concentrators, therefore, if you would please identify the specific model you're asking about, we would be more than happy to relay the specific information for it.

You can call us toll free at 1-877-706-4480 for further assistance.

Thank You,
Customer Service Dept.

Date Posted:
11/13/2005 7:37:47 PM