Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
A friend of mine has a Jazzy 1113. She complains about the clicking noise the solenoid makes each time it is activated. This is especially annoying late at night when her husband, the user, is moving about. Is there a replacement device that is quieter?

Answer

Dear Greg:

We would suggest contacting the manufacturer regarding your question.  The website address is www.pridemobility.com.

Good luck.

Date Posted:
1/8/2006 8:52:17 AM

Question
Do you have different size Chiro-Ice Flexible Cold Pack?

Answer

Dear Terrance:

Below are the different Chiro-Ice packs we have at this time.  Please contact us with any other questions.

Chiro-Ice Flexible Cold Pack
Chiro-Ice Flexible Cold Pack - 6" x 6"

Chiro-Ice Flexible Cold Pack
Chiro-Ice Flexible Cold Pack - 6" x 12"

Chiro-Ice Flexible Cold Pack
Chiro-Ice Flexible Cold Pack - 10" x 15"

Date Posted:
1/6/2006 7:17:15 PM

Question
I am looking for a DeVilbiss Ultra-neb large volume ultrasonic nebulizer model 099HD

Answer

Dear Linda,

Thank you for your inquiry.  We don't have the specific nebulizer you've inquired about, however, if you're searching for an ultrasonic nebulizer, please evaluate the following:

We have a wide selection of nebulizers and accessories to choose from.  If you have further questions or need additional assistance, please call our customer service department toll-free at 1-877-706-4480.

Appreciatively,

Date Posted:
1/5/2006 10:43:28 PM

Question
I am looking for a portable whirlpool for a bath tub thought maybe you could help

Answer

Dear Ruby,

We appreciate your inquiry.  We do have an item that should fit your request, unfortunately we don't have it in our database at the moment.  However, if you call our customer service department toll-free at 1-877-706-4480 and ask for Mike, he'll be more than happy to help you with product identification, pricing information, and shipping details.

Thank you,

Date Posted:
1/5/2006 8:22:00 PM

Question
need a used carm for pain management blocks

Answer

We appreciate your inquiry, however, we do not carry the item you're seeking.  We do carry a Fixed Height Motorized C Arm Table that is economical yet strong, durable, and designed to be used for fluoroscopic imaging procedures as well as pain care imaging studies.  Otherwise, we suggest contacting a local medical equipment retailer.

Thank you,

Date Posted:
1/5/2006 5:02:23 PM

Question
I am interested in a full length 100% cotton twill labcoat.I am however a size 44Tall (6"3) and have 37.5" length arms.Do you make such a size?ThanksAmit Mehta

Answer

Dear Amit,

Thank you for your inquiry.  We do carry a labcoat that will fit you.  Please follow the link below:

Lab Coats, Unisex, white, long length, 42-48

If you have any further questions or need any additional assistance, please call our customer service department toll-free at 1-877-706-4480.

Thank You,

Date Posted:
1/4/2006 8:56:57 PM

Question
MAy i know if it is required to use a cassette with tubeside to use this ID Printer?I hope we can here you very asap!!!!!!!

Answer

Dear Maryneth,

Thank you for your inquiry.  Could you provide us with the name or make of the model you have?  Once we have this information, we would be more than happy to assist you with your specific ID printer.

Appreciatively,

Date Posted:
1/4/2006 8:09:38 PM

Question
What is the equipment used to treat the face while this condition is present. It is a little shock insturment.

Answer
This unit is similar to a TENS unit, but you can only purchase it with a doctor's prescription.

Date Posted:
1/4/2006 2:57:42 PM

Question
I have asthma & my doctor suggested that I get a breathing machine. Do you have any suggestions which would be the best for me.

Answer

Thanks for your inquiry.  We carry a number of nebulizer & compressor machines that will meet your needs.  Whether you need a breathing treatment at home or on the go, we have many models to choose from.  To browse our on-line catalogue, click the link below:

If you need any further assistance, please call us at 1-877-706-4480.

Appreciatively,

Date Posted:
1/3/2006 4:18:13 PM

Question
hi i saw this product on tv and im not sure if carry it or not? Its a tool that helps me close my velcro shoes. i wear orthapedic shoes and i am unalble to reach my right shoe to close it. do you offer anything like this?

Answer

Thanks for your inquiry,

Unfortunately, we do not carry that item. We do have shoe horns and reachers but nothing to help you velcro your shoes. We apologize for the inconvenience and if you need any further assistance please call toll free at 877-706-4480

Respectfully,

Date Posted:
1/3/2006 3:37:50 PM

Question
i am trying to locate a buyer for a used pelton & crane magnaclave. the cord has been cut, so i don't know its working condition. any help would be greatly appreciated.

Answer

Dear Dave,

We appreciate your inquiry, unfortunately, we do not have a need for such equipment at this time.  We suggest contacting a local medical equipment retailer.

Thank you,

Date Posted:
1/3/2006 1:50:46 PM

Question
can you give me a price for 4 if you find them?

Answer

Dear Eva,

We appreciate your inquiry.  We do have access to the item you're searching for, however, we do not have a photo to show you.  We ask that you call our customer service department toll-free at 1-877-706-4480.  Ask for Kristy and she'll be able to provide you with more detailed product information.

Thank you,

Date Posted:
1/2/2006 8:16:31 PM

Question
I am developing a medical product that needs a suction catheter that is about 30 cm long and 12-13 Fr Do you know of anyone who makes one or can modify their catheters?Thanks Jeff Jones

Answer

Thanks for your inquiry,

Unfortunately, the only suction catheter that we carry in a 12 fr is 22 inches long. We apologize for the inconvenience. If you have any questions please call toll free at 877-706-4480

Respectfully,

Date Posted:
1/2/2006 5:34:30 PM

Question
I'm looking for a hand piece shaver for small joints that can work with the stryker TPS 5160.  thank you

Answer

Dear Sofiene,

We appreciate your inquiry.  We do carry an item that should meet your requirements.  Please click the link below:

If you need further assistance, please call our customer service department toll-free at 1-877-706-4480.

Thank you,

Date Posted:
1/2/2006 3:51:27 PM

Question
Looking for a compfortable electric chair for an petite elderly lady with heat & message in leather / Toupe if possible. Thank You

Answer

Thanks for your inquiry,

We do have lift chairs for the petite persons but not in leather. We have vinyl and fabric with the heat and massage option. Please call 877-706-4480 for additional information and pricing.

Respectfully,

Date Posted:
1/1/2006 7:01:53 PM

Question
hi,iam a buyer from jakarta indonesia and I want to buy plastic shoe covers, are you able to ship abroad? and if you could how much for the shipping and handling fee?thanks...

Answer

Dear Rista:

Wecan ship to Indonesia.  In order to answer your question, we would need to know the quantity you would like to purchase and the address for the final destination. Looking forward to your response.

Date Posted:
1/1/2006 5:04:31 AM

Question
Hi,I have an fastSTART IF 4000 unit, and I broke the lead wires. Would your item: 63WLMULGSI be compatible with my unit or do you know where I can even buy the lead wires from?Thank you in advance for your time and have a great day!LaniGlendora, Ca 91740

Answer

Thanks for your inquiry,

Unfortunately, we do not carry lead wires for that type of unit. You will need to contact the manufacturer directly. We apologize for any inconvenience. If you have any questions please call toll free at 877-706-4480

Respectfully,

Date Posted:
12/30/2005 11:49:20 PM

Question
What products are used to pack a wound for a small sinus on the foot? My father is diabetic (controlled) and had 3 toes amputated d/t gangreen & infection, the area is healing well except for a sinus approx 1 inch deep, with exposed bone. He is on antibiotics by mouth and iv. The nurses are using ribbon gauze soaked in normal saline, but the sinus is not improving. He does have good blood flow to the foot, since he had by-pass surgery involving the femoral artery. Would packing the sinus with topical antibotics or some other type of product be more benificial?

Answer

Dear Debbie,

Thanks for your inquiry.  Below is a product that may be beneficial:

If you have further questions, please call us toll-free at 1-877-706-4480.

Appreciatively,

Date Posted:
12/29/2005 8:41:24 PM

Question
Greetings! I am a certified massage therapist. I generally do foot massage/reflexology with my hands. But, can you recommend something hygienic and/or disposable for my clients' feet (e.g. socks) that can be used with an electric foot & calf massager? I need a bulk order. I looked at your shoe (foot?) covers and foam slippers but am still unsure. Thanks for your assistance. Peace & Wellness!

Answer

Instead of shoe covers or slippers, you may wish to consider using tubular stockinettes.  Stockinettes are elastic and come in rolls of different diameter and lengths. The rolls can be cut into different size segments which can then be used to cover clients' feet and/or calfs. To view our selection, please click on the link below or simply type in the word stockinette in the Product Search window.  For more information, please call us toll free at 877-706-4480.

          

Date Posted:
12/29/2005 8:04:35 PM

Question
Does your company drop ship supplies to patient's homes. Our home health agency is looking for a company that does so. If so, please email me. thanks

Answer

Dear Ms. Sutter:

Thank you for your inquiry.  We can accomodate drop shipping.  Please contact Gary Gorodetsky at 713-706-4320 to discuss available options. Happy Holidays!

Date Posted:
12/29/2005 4:35:43 PM

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