Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
At rehab they had a stand that resembled a dolly where from a seated position the patient placed his feet on the metal platform and held onto the bar at chest level and pulled himself up with his weight as counterbalance.

Answer

Dear Maureen,

We appreciate your inquiry but unfortunately we don't carry an item as you've described.  If you call your rehab center and get the exact name of the product or get the name of the manufacturer, you can give us that information and we may be able to locate the product for you.

Thank You,

Date Posted:
1/17/2006 9:36:21 PM

Question
I am looking for a mattress without a zippered cover for my father who has Alzheimer's. He tends to rip off the cover if they have a zipper. Does the Pressure Reduction Mattress TM25RVE or Foam Mattress TM20RVE have zippered covers?

Answer
Mike spoke with customer already

Date Posted:
1/17/2006 9:35:49 AM

Question
i have a pacesaver scout rf and when i turn it on it comes on and then when you push the throttle it beeps and the motors click once and then it goes off and the lightsw flash on and off what do i do w/o calling the "guy" come

Answer

Dear Brad:

We are unable to troubleshoot your pacemaker.  We would advise you to speak with your physician.

Date Posted:
1/16/2006 7:53:44 PM

Question
I need folding cane shorter than 33" and don't like the "T" shape handle. Can a folding cane be shortened? Other handles?

Answer

We do not carry canes without the "T" top. We do offer a folding cane that is adjustable in height from 33"-37". Folding Cane

 

Date Posted:
1/16/2006 4:11:05 PM

Question
Do you have a neck traction apparatus that consists of a neck brace that attaches to a cord then to a weight (a bag with water in it) to stretch the neck and relieve pressure on pinched nerves? It comes with the brace, a cord, some pulleys with hooks that attach to the ceiling and a bag that you put water in to get the amount required for the desired weight? I had one some time ago but have been unable to find one since. L. Fenton

Answer

We do carry a few items that specifically meet your requirements.  Please follow the links below to evaluate these items:

Deluxe Over-Door Traction Kit
This item features:
* Sturdy chrome-plated steel construction.
* Vinyl water bag is double-seated for durability; has 20 lbs. capacity marked in 2 lbs. increments .
* Include universal-sized heavy-duty head halter with metal support rings and Velcro closure. 
* Complete with vinyl weight bag, over-door clamp, pulley assembly, adjustable 12" spreader bar, 8" traction rope and "S"-hook.

Exo Overhead Traction Unit
This item features:
* Features 20 lbs. Water Weight Bag.
* Two inch nylon pulleys with polypropylene cord assure smooth, resistance-free action.
* Includes Diskard head halter, spreader bar, rope and instructions.

Neck Pro Over Door Cervical Traction Unit
This item features:
* Precision made compression spring and unique ratcheting device deliver a more precise amount of cervical traction tension.
* Each click of the ratchet signals a 1lb (0.5 kg) increase in the tension being applied, which allows patients to monitor and track their settings, thus providing a positive outcome.

Traction Set
This item features:
* Over-the-door style.
* 20 lb heat-sealed latex water bag.
* Velcro head halter.

We have a wide range of Traction Therapy equipment to choose from.  If you have any further questions or need additonal assistance, please call our customer service department toll-free at 1-877-706-4480.

Thank you,

Date Posted:
1/16/2006 3:23:36 PM

Question
I am looking for a medical unloader brace from my husbands right knee. Is this something you sell?

Answer

Thanks for the inquiry,

We do carry a brace that may suit your husbands needs. The item number is 101rcpmm. Please see the link below.If you have any questions please call toll free at 877-706-4480.

Action Knee Brace - long

Respectfully,

Date Posted:
1/16/2006 9:25:34 AM

Question
I'm looking for a power operated foot/leg exerciser.I saw one at the Abilities Expo in California about two months ago. It was priced at about $2,000. Looking for one much less costly. It has to be power operated, where the machine does the work, as the person just has her feet straped to the pedals. The person would sit in a chair with the machine on the floor.Thanks in advance.Barbara

Answer

Dear Barbara,

We appreciate your inquiry.  We have pedal exercisers in our inventory.  Please refer to the equipment links below to evaluate if the products meet your needs:

Deluxe Peddler Exerciser

Pedlar Light Workout Exerciser

Standard Aerobic Pedal Exerciser

Standard Peddler Exerciser

The Pedlar - Aerobic Exerciser

If you need further assistance or have any additional questions, please call our customer service department toll-free at 1-877-706-4480.

Thank You,

Date Posted:
1/15/2006 9:07:10 PM

Question
I am currently researching to buy a bariatric electric bed for my husband who weighs 500lbs. Are there sheets for these beds?

Answer

Thanks for your inquiry,

Our bariatric beds are 42" wide which a king size standard sheet from the department store should fit.If you have any additional questions please call toll free at 877-706-4480

Respectfully,

Date Posted:
1/14/2006 5:32:49 PM

Question
dear mse company sorry about all these questions but two more questions and thats it do you guys take used hospital beds im trying to sale my old hospital bed I payed $955.00 its year old if you guys do can of delivery guy pick up my old hospital whan he delivers my new one from you guys can you guys call me and let me know thank you guys so much from monty benton

Answer

Dear Mr. Benton:

Unfortunately, we do not have a need for a used hospital bed at this stage. You can donate to the Salvation Army or similar organization or contact a medical equipment dealer in your area.  Used beds are bulky and are costly to shipped assembled. Please let us know if you have any other questions. 877-706-4480 toll free.

Date Posted:
1/14/2006 12:47:59 PM

Question
My husband is a Respiratory Thearapist and is having a difficult time finding a "tall" or long scrub top. He would like to get some tops in prints, such as a Hawaiian print, or other unordinary print. Also, he's looking for a tall cargo scrub pant with a drawstring waist. Inseam 36" Do you know where we could find these? Thanks.

Answer

Dear Lauri,

Thank you for your inquiry.  We do carry cargo scrub pants that will fit your husband's size.  For detailed product information, click the link below:

AngelStat Unisex Cargo Pocket Scrub Pants, Length Extra-Long (36 in inseams), S-XL

Item #: LXN476MD

If you have any further questions or need additional assistance, please call our customer service department toll-free at 1-877-706-4480.

Thank You,

Date Posted:
1/14/2006 12:22:05 AM

Question
Lately I have been having glucose swings. I was wondering if the Diabetic Pump is better at stablizing glucose levels. Is it more sanitary and effective? Since I routinely go to the gym, does it interfere with a weight lifting program? Does a pump make managing diabetes easier?Thank you for taking the time to answer my questions. I am trying my best to control this horrible disease.

Answer

Dear Sam,

We appreciate your inquiry.  Please follow the link below for information on:

Insulin Dispensing Equipment

Diabetic pumps are safe, sanitary, and effective.  For the athlete, they are an efficient way to manage diabetes.  However, it is highly advisable that you seek the advice of your physician or diabetic specialist to consider the best options for your individual case.

Respectfully,

Date Posted:
1/13/2006 2:29:57 AM

Question
I am the props master for Ohio University's production of "Cider House Rules" we are currently searching for old non functional Surgical Lights, Operating tables, Stands, Etc, to use in our production. The items do not need to be good or useable they just need to be seen on stage. Who could I contact for such items?

Answer

Dear Jeffrey,

We appreciate your inquiry.  Our best advice for you is to contact a local medical equipment retailer either via the yellow pages or searching the internet.

Good luck with your search,

Date Posted:
1/12/2006 9:51:05 PM

Question
any used cheap autoclaveand ekg

Answer

Dear Ed,

We appreciate your inquiry.  We carry the following used EKG machines.  Click the links below for further information:

As for used autoclaves, please call our customer service department toll-free at 1-877-706-4480 and one of our representatives will be happy to assist you with more information.

Thank You,

Date Posted:
1/12/2006 8:23:37 PM

Question
Hi there,Thanks for the great site. I have been suffering from tonsil stones for years and have thought that a water irrigator device would be great. Then I find your site and discover that you have made one. That's great, but I am in Australia. From what I have read you can ship internationally. Could you please get back to me with a price for one throat irrigator and shipping? It would be most convenient for me to pay via Visa card if we can do that. Otherwise please let me know what you need.Looking forward to your response.Kind regards,Dennis Plink

Answer

Dear Dennis,

We appreciate your inquiry.  Click the links below to be directed to the following throat irrigators:

Original Throat Irrigator Tip with Tongue Cleaner

Hydro-Pulse

Breathe-Ease XL Nasal Wash System

Yes, we do ship internationally, however, to determine shipping expenses we would need more detailed information from you.

Do you happen to have a UPS or FedEx account?  This may be the most convenient shipping method.

For further transaction details, please call Kristy at 713-589-2444.  She is one of our customer service representatives and she'll be more than happy to go over the details with you.

Thank you,

Date Posted:
1/11/2006 3:53:40 PM

Question
I would like to know where to get the gel activated crayons used in vascular lab for marking a pt

Answer

Thanks for your inquiry,

Unfortunately, we do not have gel activated crayons but we do carry a skin marker that may suit your needs.If you have any questions please feel free to contact us toll free at 877-706-4480.

Respectfully,

Date Posted:
1/10/2006 11:35:10 AM

Question
Where do I find the size chart? I think I need to order XXL but I am not sure.Thank you,Wanda

Answer
Will email customer size chart

Date Posted:
1/10/2006 9:56:26 AM

Question
where can i find prices of the above subject?

Answer

Dear William,

Thank you for your inquiry.  We do carry the laryngoscope you're looking for.  We invite you to call Mike in our customer service department toll-free at 1-877-706-4480 for pricing information.

Appreciatively,

Date Posted:
1/10/2006 8:38:43 AM

Question
Is wearing these following abdominal surgery a standard "good Practice"? What are possible negative effects of not wearing them after abdominal surgery?

Answer

Dear Mr. Lambert:

Thank you for your inquiry.  Generally speaking, wearing some type of abdominal support is recommended in order to reduce the stress/ strain on the affected muscles as well as stitches.  Not wearing an abdominal support may result in prolonged healing and some bleeding. For additional information, please consult with your surgeon or physician.

Date Posted:
1/10/2006 5:38:12 AM

Question
I have a 2004 Lumenis Lightsheer XC and a 2004 Lumenis Quantum SR for sale. Do you purchase used equipment?

Answer

Dear Dave,

We appreciate your inquiry, unfortunately, we do not have a need for such equipment at this time.  We suggest contacting a local medical equipment retailer.

Thank you,

Date Posted:
1/9/2006 6:46:35 PM

Question
MSEC,I injured my SI joint a year ago causing SI dysfunction along with a wide area of chronic muscle pain. At the time of injury, I was on a high dose of pain pills for my TMJ pain. My lower back was in a lot of pain but the pain pills masked a lot of the pain. I went to the chiropractor with little results (he did not find the SI joint injury). I then went in for Alpha-Stim treatment and received an Alpha-Stim unit to use at home on a daily basis. I used it daily and got very little results from it. Three months ago I was taken off the pain pills. The pain became very chronic. I could not stand for more than 5 seconds, could not sit for more than 5 - 10 minutes, could not sleep through the night, could only lay on the opposite side of injured joint which applied painful pressure in my lower spine because of it, and lost ability to lift items. The pain was so chronic I could not do anything. The Alpha-Stim proved not to be successful in managing my pain but I continued to use it. A month later I had to rush into physical therapy because of the chronic pain, I was desperate. At physical therapy they discovered what the real problem was, that the SI joint had been injured. They immediately introduced me to a Tens unite. Immediately after "one time use" my pain was reduced. The physical therapist I see is a SI joint specialist. I am still not doing exercises at this time, just light pressure. He also uses cranial therapy on my lower back which has been successful a long with the tens unit. I have mentioned to him that the Tens unit alone has helped so much on my chronic pain and he agreed. I am continuing to get good results and the pain has been reduced about 75%. Can you explain to me why the tens unit has been so successful and the Alpha-Stim has proven to be so ineffective. I would greatly appreciate this explanation. Thank you so very much

Answer

We appreciate your inquiry.  For pain management, a TENS Unit is highly more effective than any Alpha-Stim unit available.  Alpha-Stim treatment is more about reducing stress and anxiety than treating pain.  However, if you're experiencing a lot of pain, no amount of stress or anxiety reduction is going to help you feel any better.  

Not only do TENS Units block pain signals to the brain, they activate the release of endorphins and encaphalins, the body's natural painkillers.  The effectiveness of TENS therapy has been clinically researched and tested for decades.  This is not the case with Alpha-Stim therapy.

For more information on TENS Units and TENS Therapy, click the link below:

Hope this helps you.  If you have any further questions, don't hesitate to ask.  Feel free to call our customer service department toll-free at 1-877-706-4480 for further assistance.

Appreciatively,

Date Posted:
1/9/2006 4:44:36 PM

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