Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
I am five foot tall and require pants with an elastic type cuff at the bottom or I get to hem them do you carry these and could you send a catalogue to 3117 AlamedaLittle Rock, AR 72204

Answer

Dear Kathyrn,

Thank you for your inquiry.  We do carry the scrubs you're looking for; please call our customer service department toll-free at 1-877-706-4480 and ask for Mike.  However, we do not have a catalogue we send through the mail.  Our catalogue/inventory can only be found on-line.

Sincerely,

Date Posted:
2/26/2006 8:13:12 PM

Question
hi i would like to know if i could buy your products or do i have to be a doctor?or can the general public buy from this site.

Answer

Dear Mr. Torok:

Thank you for your inquiry.  Anyone can purchase our products.  Please call us toll free at 877-706-4480 and our sales staff will be happy to assist you.

Date Posted:
2/26/2006 2:26:03 PM

Question
I have a portable dental xray unit which I purchased 3 years ago from DNTLworks. In perfect working order. It comes with a stand on wheels and a high impact carrying case. The unit sold for $5300. Can supply photos upon request. Would you have any interest in purchasing this unit or might know someone in the market for a used unit of this type?

Answer

Dear Mr. Feinberg,

We appreciate your inquiry, however, we presently don't have a need for such equipment.  If we can be of further assistance, please call us toll-free at 1-877-706-4480.

Thank You,

Date Posted:
2/26/2006 10:51:23 AM

Question
Do you ever buy like new cpap machines and accessories? I have a deluxe cpap.

Answer

Dear Patti,

We appreciate your inquiry, however, we presently don't have a need for such equipment.  We suggest contacting a local medical equipment retailer/wholesaler.  If we can be of further assistance, please call our customer service department toll-free at 1-877-706-4480.

Thank You,

Date Posted:
2/25/2006 6:58:00 PM

Question
I have the Ambulator Apex black sandal 1215M10 UPC 0 45468 15411 7 (GO4) and I am wondering if they are machine washable as previous pairs of Ambulators were. I will appreciate a reply as soon as possible. Thanks. Delores

Answer

Dear Delores,

Thank you for your inquiry.  According to our information, the sandals you have are machine washable.  If we can be of further assistance, please call our customer service department toll-free at 1-877-706-4480.

Sincerely,

Date Posted:
2/25/2006 6:42:55 PM

Question
How can I obtain the On-line Reseller Application for wholesale pricing and also I would like more information about your dropship program. Thank You

Answer

Dear Gary,

We appreciate your inquiry but at this time we do not offer wholesale pricing for our products.  You may be illegible to receive volume discounts.  Please contact our sales department at 877-706-4480 and they will be able to assist you.

Thank You,

Date Posted:
2/25/2006 4:20:31 AM

Question
i have seen beepers that you wear that let you know when it's time to take medication, but i've been unable to fine one

Answer

Dear Mr. Tarver,

Thank you for your inquiry.  We do carry medication organizers but, unfortunately, we do not have any medical beepers in our inventory at this time.  You may try searching for "medical beepers," "medication beepers," "medication reminders," or "medication alarms" on Google or Yahoo, etc. and you should be able to find what you're looking for.  If we can be of further assistance, or if you have any additional questions, please call our customer service department toll-free at 1-877-706-4480.

Thank You,

 

Date Posted:
2/24/2006 4:42:49 PM

Question
Hi, I was curious if you guys might have an Endotracheal Tube 33MM 12 FR and the brand name is OWENS & MINOR

Answer

Dear Jennifer,

Thank you for your inquiry.  Though we do carry a variety of endotracheal tubes, we do not carry any by Owens & Minor.  If we can be of further assistance, please call our customer service department toll-free at 1-877-706-4480.

Sincerely,

Date Posted:
2/24/2006 12:34:56 PM

Question
My daughter was just diagnoised by a plastic surgeon as having Lymphedema of the lower legs and feet. He wrote her a prescription for custom made hose, stating that she would have to be measured and then they would be ordered/made for her. Can this Prescription be filled at any medical supply store? If so, will Medicare cover it and where do we start? Thank you

Answer

Dear Connie,

Thank you for your inquiry.  We do have an extensive variety of products that will meet your daughter's needs.  However, we do not accept Medicare or any insurance for such items.  Nonetheless, it's advisable to call Medicare or your insurance carrier and ask their advice for such matters.  What you may consider is asking Medicare, or whomever, to reimburse you for the cost of these items.  We will provide you with a receipt/invoice for said reimbursement.  With that in mind, click the link below to be directed to our inventory of hose & stockings:

Anti-Embolism Stockings & Hosiery (T.E.D.S.)

Bear in mind that if you have your daughter's measurements, we most likely have products that will fit her.

If you have further questions or need additional assistance, please call our customer service department toll-free at 1-877-706-4480.

Thank You,

 

Date Posted:
2/24/2006 2:17:51 AM

Question
Where can we find or rent a safety net tent for 4 year old's bed. (heart transplant patient)

Answer

Dear Linda,

Thank you for your inquiry.  Though not in our database yet, we do have access to a few different bed canopies that will meet your needs.  Please call our sales department toll-free at 1-877-706-4480 for product details and information.

Sincerely,

Date Posted:
2/23/2006 12:56:58 PM

Question
i have a neuropathy of the feet. I don't have diabeties, but am suffering with very sore, hot, burning feet. Even the sheets at night in bed cause great discomfort. Is there something made for the foot of the bed, that would keep the blanket/sheets propped up? thank you,Steve

Answer

Thanks for your inquiry,

Yes we do offer that type of product. It is called a blanket support. The item number is 18202RUDGSI. I hope this helps! If you have any questions please call toll free at 877-706-4480

Respectfully,

Date Posted:
2/23/2006 12:25:07 PM

Question
My mother in law is 80 and a diabetic. She suffers with cold feet, is there a safe warmer, foot bath, etc that would work for her. She also has a lot of back pain and we purchased a shimitshu massager and she said that it wouldn't work for poor circulation. Any suggestions?Thank you

Answer

Dear Sherry,

Thank you for your inquiry.  There's a variety of ways to approach a solution for your mother-in-law.  To remedy her problems with cold feet, take a moment to evaluate to the following helpful products:

Ultra Massaging Foot Spa
This product features 7 spa settings combining heat, bubbles, vibration, four powerful whirlpool jets, two spinning rollers providing deep kneading massage to each foot, and two removable loofah disks to remove unwanted rough areas.

Single-Use Disposable Hot Compresses
This item will work well for cold feet and can be held in place by simply putting a sock over each foot which will hold the compress in place.

Flexi-Pac Hot/Cold Compress - 5 in. x 10 in.
Microwave these compresses to provide soothing heat; freeze for penetrating cold therapy .  The non-toxic flexible gel and cover conform to any body contour at any temperature.  Velcro closure and elastic strap ensure non-slip placement in hard-to-treat areas.

 

For your mother's back pain, take a moment to consider the following items in our extensive line of Massagers & Massage Supplies:

Body Masseur Full-Body Massage Mat with Heat

Variotherm Hot and Cold Massager

If you have additional questions or need further assistance, please call our customer service department toll-free at 1-877-706-4480.

Thank You,

Date Posted:
2/22/2006 9:47:29 PM

Question
Do you have available pockeless scrubs and pants for purchase? We will be using these scrubs as part of our MRI Safety initiatives. Ernie

Answer

Thanks for your inquiry,

Unfortunately, the only scrubs we offer have pockets. We do have one model that has only a back pocket. Please see link below. If you have any questions please call toll free at 877-706-4480

Scrub Pants

Respectfully,

Date Posted:
2/22/2006 12:21:27 PM

Question
Do you know if they make a calculator for figuring gestational age? It is not a gestational wheel. It is actually a calculator.

Answer

Dear Tracy,

Thank you for your inquiry.  According to our knowledge, a physical EDD calculator is not available.  However, there are EDD calculators to be found on different websites.  Click the link below for an example:

Simply Moms

For more sites/examples, google "EDD Calculators."  If you need any assistance or have further questions, please call our customer service department toll-free at 1-877-706-4480.

Thank You,

Date Posted:
2/21/2006 7:40:20 PM

Question
Hi, im looking for a portable oximeter, and not too expensive, that works for a baby of about 1 year old.. Does a finger oximeter will work ok? thanks

Answer

Dear Carlos,

Thank you for your inquiry.  The most important consideration when using a pulse oximeter on an infant are the types of probes/sensors to use.  For patients with sensitive skin, applying and removing adhesives may damage the epidermal tissue and may disrupt the normal barrier function of the skin, leading to increased risk of infection.  Pediatric probes are designed to reduce such risks and most are compatible with the majority of pulse oximeters on the market today.  We advise the use of the following:

Generic Neonatal Disposable Probes for Nellcor Pulse Oximeters

Generic Pediatric Disposable Probes for Nellcor Pulse Oximeter

Nellcor MAX-P Pediatric Adhesive Disposable Sensor

Nellcor SoftCare Neonatal Nonadhesive Disposable Sensors SC-NEO

As for pulse oximeters, the following items will work well for you:

Nellcor N-20 Handheld Pulse Oximeter

The Nellcor N-20 Series Handheld Pulse Oximeters come in three easy-to-use models for quick oxygen saturation and pulse rate assessment. Select the N-20 model with the features you need: the basic N-20; the N-20P with built-in printer; or the N-20PA with printer, audible/ visible alarms and continuous operation.

Nellcor N-30 Handheld Pulse Oximeter

This model has the sophistication of a larger monitor but in a small, versatile handheld unit. It provides continuous monitoring of SpO2 and pulse rate, and is compact enough to fit in the palm of the hand.

Nellcor N-180 Pulse Oximeters

These pulse oximeters provide real-time, continuous, non-invasive measurement of a patients pulse rate and arterial oxygen saturation.  These measurements are updated with each heartbeat.

If you have further questions or need additional assistance, please call our customer service department toll-free at 1-877-706-4480.

Thank You,

Date Posted:
2/19/2006 12:19:16 AM

Question
I was wondering if you know about any proction for a broken jaw so I can still play hockey with it. my jaw is broke on both sides and I have tytainem plates and wires.

Answer

Dear Aubrey,

We appreciate your inquiry but unfortunately we do not have access to such information.  Nonetheless, we encourage you to follow your physician's or therapist's advice regarding your condition.

Thank You,

Date Posted:
2/18/2006 6:22:23 PM

Question
hi,do you have any royal blue consultation jackets?thanksbruce

Answer

Dear Bruce,

We appreciate your inquiry, but unfortunately we only carry white consultation jackets.

If you have additional questions or need further assistance, please call our customer service department toll-free at 1-877-706-4480.

Thank You,

Date Posted:
2/18/2006 3:53:21 PM

Question
we are opening a clinic and would like to have 2 used exam tables , one with capabity to do pelvic exams. at a reasonable price,our start up capital is very very limited

Answer

Dear Rajitha,

We appreciate your inquiry.  Though we currently do not have any used exam tables in stock, we do carry a wide variety of new exam tables that will meet your specifications in the most cost effecient ways.  Please follow the links below to evaluate some of the exam tables in our inventory:

Benchmark Stationary Table

Crank Hydraulic Treatment Table

Echo Line Electric Hi Lo 5 Section Treatment Table

Econo-line Recovery Storage Couch w/ Doors


If you have additional questions or need further assistance, please call our customer service department toll-free at 1-877-706-4480.

Thank You,

Date Posted:
2/18/2006 11:53:36 AM

Question
Hi,My daughter has right sided hemiplegia & undergoes hours of Pt & Occupational therapy. One tool that's been helpful in getting her to relax her muscles is the massager the therapist uses in treatment. I'm looking for a massager for home use as well for carry-over therapy purposes. Her right hand is mostly in a fisted position & usually the therapist will massage the top of the shoulder blade, top of arm/hand etc. Do you sell anything similar that may help? Thanks for your time. Mrs. Dawn Cheyne

Answer

Dear Dawn,

Thank you for your inquiry.  There are a number of items that will be useful to you and your daughter.  Click the links below to evaluate the different massagers in our inventory:

Variotherm Hot and Cold Massager

Pro-Power Massager

Jeanie Rub Deluxe Massagers

InfraTech Pro Adjustable Infrared Body Massager

Body Mate Rechargeable Massager

If you have any more questions or need further assistance, please call our customer service department toll-free at 1-877-706-4480.

Thank You,

Date Posted:
2/18/2006 7:10:50 AM

Question
Where can I obtain a hand pump and valve for my physio ball? I have the ball, but not the pump or valve to inflate it.

Answer

Dear Edward,

Thank you for your inquiry.  According to our information, no specialty pumps are required to inflate physio balls.  A hand pump can be purchased at your local department store.  As for the valve, are you referring to the valve on the ball itself?  If we can clarify your question, we'll be happy to address it sufficiently and resolve your issue.

Thank You,

Date Posted:
2/17/2006 8:58:34 PM

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