Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
I was wondering if you had mid-length resistat mens lab coat available, and what length it is?

Answer

Dear Greg,

Thank you for your inquiry.  The Resistat Men's Protective Lab Coats in our inventory come in the following lengths (measured in inches):

29, 30, 31, 36, 39, 41, 42, 43, 44

If you need further assistance in placing your order or have additional questions, please call our customer service department toll-free at 1-877-706-4480.

Thank You,

 

 

Date Posted:
3/23/2006 2:26:36 PM

Question
I am trying to find a chair that can fit a lift under. He has a bath tub and we need somthing that can transfer him into a tub. Its very hard on us to lift him into his chair now. It needs to be tilted do to the way his body is shaped. Can you please help. Thanks Sue,

Answer

Dear Sue,

Thank you for your inquiry.  The following transfer benches will be of great benefit to you:

Deluxe Padded Transfer Bench

Heavy Duty Adjustable Transfer Bench

PVC Transfer Bench

Tub Transfer Board

A very important consideration here is the person's weight.  If this person is overweight, your options in medical equipment revolve around bariatric equipment.  In fact, a hoyer lift may be necessary.  However, if you are able to lift this person on your own or with assistance, the following items will be of great benefit to you as well:

Posey Economy Transfer Belt

Gait and Transfer Belts

If you have any further questions or need additional assistance, please call our customer service department toll-free at 1-877-706-4480.

Thank You,

 

Date Posted:
3/23/2006 12:16:37 PM

Question
we are looking for bulk disposable belts(2" webbing type) and clips do you have any ideas? thank you.

Answer

Dear Jennifer,

Thank you for your inquiry.  What is your intended purpose for these belts?  If you are referring to transfer belts, which fit the description you offered in your inquiry, we do offer a variety such as the following:

Gait and Transfer Belts

If these are not what your searching for, please call our customer service department toll-free at 1-877-706-4480 and one of our medical equipment specialists will be able to assist you.

Thank You,

 

 

Date Posted:
3/23/2006 12:09:52 PM

Question
Can you please describe the universal mount on lamp Item #: 0610890BUR. I need it to mount to a rectangular metal rod along the side of a motorized exam table.

Answer

Dear SB:

Thank you for your inquiry, The universal mount is basically a clamp adjustable with built-in screws.  Please call us toll free at 877-706-4480 for any other questions.  You may also wish to take a look at this PDF file available from the manufacturer.  http://www.burtonmedical.com/litPDF/burton_lit_GLEAMER_v17.pdf

Date Posted:
3/22/2006 6:18:09 PM

Question
Do you have a tray or table for the heavy sturdy walkers of 23X16inch?

Answer

Dear Ms. Ebright:

Thank you for your inquiry. All walker accessories such baskets are brand name specific.  We would advise you to contact the manufacturer or the original place of purchase for accessories available for your model. Good luck.

Date Posted:
3/21/2006 9:57:30 PM

Question
do you sell a digital blood pressure monitor for children with the small cuff size?

Answer

Dear Mrs. Thibaudeau,

Thank you for your inquiry.  We do sell digital blood pressure monitors with small cuffs.  Please click the links below to evaluate the following products:

Blood Pressure Monitor without Printer - Small

  • Provides accurate measurements
  • Automatic pressurization
  • Built in zero adjust
  • Built in safety features
  • Clear, large digital display
  • Lifetime warranty
  • Fuzzy Logic Blood Pressure Monitor - Small

  • Auto inflation
  • Easy one button operation
  • Determines ideal cuff inflation level
  • Easy to read display shows systolic, diastolic and pulse rate simultaneousely
  • Automatic memory function
  • Large print instruction guide in English, French and Spanish
  • Lifetime warranty
  • If you have further questions or need additional assistance, please call our customer service department toll-free at 1-877-706-4480.

    Thank You,

     

    Date Posted:
    3/20/2006 10:02:55 AM

    Question
    i'm interested in a portable oxygen tank. something small enough to be carried fairly discretely in case of emergencies. i'd be interested in dimensions 12" X 3" (diameter) or so. thank you. if you do not carry something like this, could you please point me in the right direction to find one?

    Answer

    Thanks for your inquiry,

    Unfortunately, we do not have anything at this time that will meet your request. We apologize for any inconvenience. If you have any questions please call toll free at 877-706-4480

    Respectfully,

    Date Posted:
    3/19/2006 10:06:46 PM

    Question
    Please tell me about which one (medical treatment bed) can prevent bedsore for patient who has become paralyzed.The bed can support the function like proceeding massage, monitor patient's situations,..., and the price.Thanks!!ZEN (from TAIWAN)

    Answer

    Dear Zen,

    Thank you for your inquiry.  Given the patient's condition, he/she will benefit greatly from the following medical mattresses:

    Alternating Pressure Mattress

    The Alternating Pressure Mattress is designed to provide comfort and durability to the patient with pressure sore ulcers treatment. This mattress system is simple to set up and fits any standard hospital or home care beds.

    Everair Low Air Loss Mattress

    The Everair Low Air Loss Mattress System is engineered to reduce interface pressure for the prevention and treatment of stages I - IV pressure sore ulcers. Durable dual pump system combined with a high quality air flotation mattress, makes this low air loss mattress extremely reliable.

    An important factor to consider is the patient's weight.  If the patient is overweight, we encourage you to evaluate our inventory of bariatric mattresses.

    If you are also looking for a hospital bed, please refer to the following information page:

    Hospital Beds

    This information page will help you to assess the patient's needs as well as what will be the most convenient for the caregiver.

    As for monitoring the patient's "conditions," if you could provide more specifics regarding these conditions, we can approach an answer.  In the meantime, take a moment to evaluate our personal safety alarms and vital signs monitors.  Perhaps these are what you are inquiring about.

    If you have any further questions or need additional assistance, please call our medical equipment specialists at 1-877-706-4480.

    Thank You,

     

    Date Posted:
    3/17/2006 10:25:32 AM

    Question
    I work at a law firm and we are handling an estate in which there is a used nebulizer (don't know the make & model number yet) that we are trying to sell.How would one go about disposing of such an item?

    Answer
    We would recommend eBay.com.  But you'll need to know if the unit is in working condition. The brand and model would also be important to know.

    Date Posted:
    3/16/2006 11:48:57 AM

    Question
    Why is it that the choices for mens scrub top patterns is so linited? There are alot of men the healthcare field now and is seems that it is an untapped market.

    Answer

    The choices are much broader when you take into the account the Unisex scrub choices.

    Date Posted:
    3/16/2006 7:40:38 AM

    Question
    Hello, I live in Japan, and we have a Japanese Nellecor n-550 (latest edition) on lease from the hospital in our home for our daughter. We go through dispoable adhesive sensors about once/twice a month. On your website I found the Nellcor item # IQILCIXOMDC infant adhesive sensor. 1. Will this work on the (Japanese version) pulse oximeter I have now? 2. It says 24/case. If I put in for quantity 1, then I get 1 case and 24 dispoable adhesives? 3. Is there a different disposable adhesive that I should consisder intead?Thank you for your time,Mac

    Answer

    Dear Mac:

     IQILCIXOMDC should work with your Japanese model.  It does come in a case of 24.  Please be aware that the shipping cost to Japan will be $50-60 USD.  Additionally, payment must be made with US bank issued credit card and US address.

    Date Posted:
    3/16/2006 1:55:32 AM

    Question
    Please advise the lowest and heighest position (in inches) that a standard hospital bed should measure at.

    Answer
    Hospital bed heights may vary by manufacturer. Height at the top of the bed will depend on the thickness of the mattress.  Some beds can actually move up and down.  Please restate your question more specifically.

    Date Posted:
    3/15/2006 1:25:03 PM

    Question
    I am looking to puchase used equipment manufactured by RMD Instruments. It is called the Explorer System. It is a lymphatic mapping device used in surgical procedures for breast cancer patients. It is also used for melanoma and parathyroid cases as well. I am looking to puchase the electical box and the hand held probe. Do you carry this? If so, can you contact me and give me a quote?Sincerely,Laurie KnizeLKnize@sbcglobal.net815-588-3508

    Answer

    Dear Ms. Knize:

    thank you for your inquiry. We do not carry this product, but you may wish to contact the manufacturer directly for a list of certified dealers http://www.rmdmedical.com/explorer.html.  Good luck.

    Date Posted:
    3/14/2006 5:38:19 PM

    Question
    What do you call the rolling scooter like device that you put on knee on (the leg with foot surgery) and then can roll with the good leg?

    Answer

    Dear Malcolm,

    We appreciate your inquiry but unfortunately we do not have such an item in stock at this time.  If we can be of further assistance, please call our customer service department toll-free at 1-877-706-4480.

    Thank You,

     

    Date Posted:
    3/13/2006 10:31:26 PM

    Question
    How thick is the Stress Wedge? I am looking for something like it that is about 2" or less?

    Answer

    Dear Sue,

    Thank you for your inquiry.  If you are inquiring about the following item -

    Stress Wedge
    Item # 001GERMM

     - The rear portion of this item is 10" thick and slopes to a 1" thickness at the front.

    We have a number of seat cushions and back cushions to choose from.  Are you intending to alleviate lower back pain or ease another form of back pain?  We could be of further assistance with more specific information.  You can also call our customer service department toll-free at 1-877-706-4480 for additional assistance or for other questions.

    Thank You,

     

    Date Posted:
    3/12/2006 10:31:38 AM

    Question
    Do you have a Datex-ohmeda fingerclip sensor (6051-0000-039)replacement to sell? Thank you. Joanne

    Answer

    Dear Joanne,

    We appreciate your inquiry, however, Datex-Ohmeda has changed their product numbers and we were unable to identify the specific fingerclip sensor you need.  Nonetheless, we do sell Datex-Ohmeda fingerclip sensors.  Please call our customer service department toll-free at 1-877-706-4480 and ask for Mike for further details and information.

    Thank You,

     

    Date Posted:
    3/11/2006 9:01:28 PM

    Question
    Hi I am looking for a personal use hand held stimulator. It is battry-powered produces both galvanic and faradic current. I used to own one 10 years ago but don't remember what make. Pleaes help. Thank you

    Answer

    Dear Kathy,

    Thank you for your inquiry.  We carry a number of electrotherapy stimulators that should fit your request.  Click the links below to be directed to the following products:

    Medistim EM1000 Plus

    Iontophoersis, Iontophor PM/DX Unit

    We encourage you to evaluate our entire inventory to find a model that will specifically meet your needs.  If we can be of further assistance or if you have additional questions, please call our customer service department toll-free at 1-877-706-4480.

    Thank You,

    Date Posted:
    3/11/2006 12:10:13 PM

    Question
    I am in need of probes for the F-1500 Thermometer. Can you tell me if you have any and if so the price for about 25 if there are price breaks for public school districts?

    Answer

    Dear Mary,

    Thank you for your inquiry.  Are you inquiry about the probe covers?  If so, yes, we do carry them:

    Disposable Probe Covers for Filac F-1500 Thermometer

    They come 500 per case at $24.99 per case.  We do offer discounts on large volume orders.

    If we can be of further assistance, please call our customer service department toll-free at 1-877-706-4480.

    Thank You,

    Date Posted:
    3/10/2006 10:21:40 AM

    Question
    Do you accept New York State Medicaid?

    Answer

    Dear Debbie,

    We appreciate your inquiry, however, we do not accept Medicaid or insurance payments.  Nonetheless, you may call your provider and ask if they will reimburse you for out-of-pocket expense providing you give them a receipt.

    If we can be of further assistance, please call us toll-free at 1-877-706-4480.

    Thank You,

     

    Date Posted:
    3/10/2006 9:08:01 AM

    Question
    Because of my long term care, I have Medicare, PPO, and Medicaid, does my insurance plans cover the expense of Blood Pressure Monitor.Thanks,Evie Oliver, POA for Edna C. Dargan

    Answer

    Dear Edna,

    We appreciate your inquiry, however, we do not accept insurance payments.  Our advice is that you call your provider and ask if they will reimburse you for out-of-pocket expense if you provide them a receipt for the item purchased.  If so, please call us at 1-877-706-4480 and we can assist you with your purchase of a blood pressure monitor.

    Thank You,

    Date Posted:
    3/8/2006 10:15:14 PM

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