Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
Hello,We would like to purchase a used Ultrasound Machine in better condition. will you please guide us?

Answer

Dear Shahid,

Thank you for your inquiry.  We do have access to used ultrasound machines for sale.  Please call our customer service department toll-free at 1-877-706-4480 for more information.

Thank You,

Date Posted:
4/3/2006 8:02:50 AM

Question
useing hemi-economyhemi- manufactorsling my niece in IL says not avail after 17 years is this available anywhere or another

Answer

Dear Roberta,

Thank you for your inquiry.  We do carry a wide selection of arm slings.  Please click the link below to evaluate the different items:

Arm Slings

For further assistance or if you have additional questions, please call our customer service department toll-free at 1-877-706-4480.

Thank You,

Date Posted:
4/1/2006 5:02:37 PM

Question
I've been wearing these for thirty years. The most recent pair HURT. The fabric different? The stabilizer a new material? What can it be. I'm upset.

Answer

Dear Sue,

Thank you for your inquiry.  Schultz Knee Stabilizers are made of knitted elastic.  Are you perhaps allergic to such material?

If we can be of further assistance or if you have additional questions, please call our customer service department toll-free at 1-877-706-4480.

Thank You,

 

Date Posted:
4/1/2006 2:24:34 PM

Question
I am in search of a used ultrasound machine for a customer.

Answer

Dear Jerry,

Thank you for your inquiry.  We do have access to used ultrasound machines for sale.  Please call our customer service department toll-free at 1-877-706-4480 for more information.

Thank You,

 

Date Posted:
3/31/2006 10:54:52 PM

Question
Do you carry a crutch accessory kit that has SOLID HAND GRIPS, rather than split hand grips?

Answer

Dear Sharon:

Thank you for your inquiry.  At this time, we do not carry the solid hand grips.

Date Posted:
3/31/2006 11:43:18 AM

Question
Please forward listings of any used PT equipment you have. We are opening a clinic in the next few months and are ready to purchase.Thank you,Lisa

Answer

Dear Ms. Boudreaux:

Thank you for your inquiry.  Our inventory changes constantly, but we can typically locate most types of rehab equipment.  Please provide us with a generall list of items you need by emailing to inquiry@msecompany.net or faxing it to 713-706-4161 attn sales dept.

Date Posted:
3/31/2006 11:03:59 AM

Question
I would like a product comparable to op_site. This is for a sore on the coccyx that does not heal because it keeps getting wet. Please advise.

Answer

Dear Pati,

Thank you for your inquiry.  Though I am unfamiliar with the particular product in your inquiry, have you evaluated our inventory of skin & wound care products for a similar product?  If not, perhaps the below item will procure comparable effects:

Calcium Alginate Dressings

We encourage you to take a moment to evaluate our inventory.  If you need further assistance or have additional questions, please call our customer service department at 1-877-706-4480.

Thank You,

 

Date Posted:
3/30/2006 3:15:25 PM

Question
Our Preschool is going to have a Science theme week and we are looking for disposable lab coats in children's sizes.

Answer

Dear L. Jackson,

Thank you for your inquiry.  Though we do not carry disposable children's lab coats, we do carry an extensive selection of lab coats in various sizes that may fit children - depending on their size.  If you know the sizes you need, you can either evaluate our inventory or you can provide them to us and we will see if we can accommodate you.

You may also call our customer service department toll-free at 1-877-706-4480 for further assistance.

Thank You,

 

Date Posted:
3/29/2006 5:44:58 PM

Question
I am looking for a clamp on style raised toilet seat with hand rails for an elongated toilet. Any ideas?

Answer

Dear Carol,

Thanks for your inquiry.  Please click on the links below to evaluate the following items that fit your request:

Clamp-on Raised Toilet Seats w/ Arms

E-Z Lock Raised Toilet Seat With padded armrests

If you have further questions or need additional assistance, please call our customer service department toll-free at 1-877-706-4480.

Thank You,

 

Date Posted:
3/29/2006 3:56:18 PM

Question
Quotes for open heart surgery start up

Answer

Thanks for your inquiry,

Please fax a list of products that you may need to 713-706-4161 and a representative will generate a quote for you.  If you have any additional questions please call toll free at 877-706-4480

Respectfully,

Date Posted:
3/29/2006 8:54:37 AM

Question
I am looking for a good used Light sheer laser. I already have a bid from the manufactorer for a factory refurbished laser for 48K. I would consider a used laser if it was a better deal. Do you have anything available for under this price?DrH

Answer

Dear Dr. Hammonds,

We do have access to used lasers.  Please call our sales associate Mike Sherman 1-713-589-6059 ext. 107.

Thank You,

 

Date Posted:
3/28/2006 2:50:38 PM

Question
i have been sufferingwith this for a long time time i fact u never knew it was this i was having this for the past few year i recently had a surgery but i am stil haveing the problme can i know whether the tennis elbow is available in hydedarabad(india)

Answer
It would not be cost effective to ship to India.  Please check with your local medical resellers.

Date Posted:
3/28/2006 4:23:43 AM

Question
I just got a post-op boot put on my foot because I fractured a bone. I was wondering what to do about showering and sleeping. What do I do? Do I take it off or leave it on??Thank you

Answer

Dear Kiera,

Thank you for your inquiry.  We suggest that you first consult with your healthcare provider regarding when and if you can take off the post-op boot.  If you need to leave it on while showering, the product below will be very useful:

ShowerSafe Cast and Bandage Protector- Foot/Ankle

If you have additional questions or need further assistance, please call our customer-service department toll-free at 1-877-706-4480.

Thank You,

 

Date Posted:
3/28/2006 2:52:09 AM

Question
Searching for print and/or solid color maternity scrub tops

Answer

Dear Sue:

Thank you for your inquiry.  Unfortunately, we do not carry maternity scrubs at this time.  Congratulations on your pregnancy and good luck with your search.

Date Posted:
3/27/2006 7:51:16 PM

Question
looking for the (former) angelica tie back fluid resistant lab coat???? 3/4 length, white with with thin black stripes? any suggestions or comprables?

Answer

Dear Camie,

Thank you for your inquiry.  We do have fluid resistant lab coats in stock.  To evaluate our inventory to determine which item will best fit your needs, please click the link below:

Medical Lab Coats

If you have further questions or need additional assistance, please call our customer service department toll-free at 1-877-706-4480.

Thank You,

 

Date Posted:
3/27/2006 2:43:58 PM

Question
What size does cuff 3249sdmmd (adult large) fit.Thank you

Answer

Thanks for your inquiry,

This particular cuff is 6 7/8" wide and fits 26" around. This cuff is for a large adult. If you have any questions please call toll free at 877-706-4480

Respectfully,

Date Posted:
3/27/2006 1:56:45 PM

Question
Hi my name is Bernardo Alvarez and I work for a Mexican company and i would like to know if your company delivers in Mexico. I need your products for the state of Tamahulipas. Thank you for your attention.

Answer

Dear Mr. Alvarez:

Thank you for your inquiry.  We do ship to Mexico. Please let us know what you are looking for.  Also, please be advised that all shipments to Mexico must be prepaid via bank wire transfer.  We can not process credit cards issued by Mexican banks.

 

Date Posted:
3/26/2006 3:42:31 PM

Question
I am looking for pull up disposabel underware for my motehr she had cronic diarea, she is petite person, 5' tall and 89 lbs about 28" hips, can you help us out????????? thanks, mike harris

Answer

Dear Michael,

Thank you for your inquiry.  There is a wide selection of disposable adult briefs & panties in our inventory - one thing to keep in mind when choosing one item over another is the waist size.  Below are a few items that should fit your mother:

All-Through-the-Night Disposable Briefs
Waist: 24-32 in.

Attends Diaper-Briefs 10 Classic Style
Waist: 20-31 in.

Kendall Wings Choice Plus Adult Brief
Waist: 20-31 in.

MaxiCare¨ Contoured Adult Briefs-Adult Diaper
Waist/Hips: 17-31 in.

If you have further questions or need additional assistance, please call our customer service department toll-free at 1-877-706-4480.

Thank You,

Date Posted:
3/25/2006 8:31:01 PM

Question
Our timer is broken we need to order another one. Where or whom can i order this from?

Answer

Dear Neva:

Please contact the manufacturer for all replacement parts.  Depending on the date of the purchase, your unit may still be under warranty.  The contact information for the manufacturer should be in your instruction manual.

Date Posted:
3/24/2006 7:51:29 PM

Question
used arthroscope

Answer

In order for us to assist you, please indicate the brand, age and max number of broken fibers.

Date Posted:
3/24/2006 5:42:41 PM

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