If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!
Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.
Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.
Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.
Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.
Question
I'm doing some research into the price for "used" surgical instruments. Is there a market for used instruments? If so, any "rules of thumb" or pricing advice you might give for cardiology instruments that are 1 - 2 years old? Thanks very much.
Answer
Dear Jeff:
We do not deal with used surgical instruments, but there are plenty of people that do. You may wish to continue your search on the internet. As far as a rule of thumb, 1) you get what you pay for, 2) request limited warranty ussually 3-6 months on the instruments you purchase.
Good luck.
Date Posted:
5/16/2006 6:13:40 PM
Question
We are using a Pogon 711-AC. The company is no longer making them. We travel a lot by train and this chair worked the best we ever had. Is there another one available?
Answer
Dear Mr. Schroeder:
Thank you for your inquiry. Although, we are not familiar with this particular model, you may wish to take a look at our broad selection of adult strollers/ rollators. You are likely to find a similar product in Rollators & Accessories . For any further assistance or for questions regarding any of our products please call us toll free at 877-706-4480.
Respectfully,
Date Posted:
5/15/2006 7:43:59 PM
Question
Do you know where I can get a manual?
Answer
Dear Mr.Mattingly:
Please review the following website www.nellcor.com. Most manuals are available online in PDF format.
Date Posted:
5/13/2006 7:48:39 PM
Question
I was given a used monitorsubject brand) with modelAstropulse 88. Unfortunately, the instruction booklet was missing. How do I get this booklet? (Google-search on model produced nothing.)
Answer
Dear William,
Thank you for the inquiry. The best advice we can offer is that you will need to contact the manufacturer for the instruction booklet. It appears that Marshall and Omron are in-tandem - start here:
If we can be of further assistance, please call our customer service department at 1-877-706-4480.
Thank you,
Date Posted:
5/11/2006 9:04:30 PM
Question
Can an ocular echography and an thyroid echography be done with the same equipment since the trasnsducer uses 10 Mhz for both parts? If so, I'd like to know models and prices ThanksDr JR ToledoCaracas, Venezuela
Answer
Dr. JR,
With echography, the determinant factor regarding specific equipment/transducers depends on the density of the material you are screening. We do not know the specific densities of different parts of the anatomy. Therefore, it may be in your best interest to test different equipment before purchasing. Once you find a specific piece of equipment and are in the market to purchase, we can be of more help. Click on the link below to evaluate our inventory of:
If we can be of further assistance, or if you have additional questions, please call our customer service department at 1-877-706-4480.
Thank you,
Date Posted:
5/11/2006 3:13:17 PM
Question
Do you have Ambulator men's shoe -- white lace #M0022BAFHI 10.5 med?
Answer
Dear Mr. Anderson:
Thank you for your inquiry, but that item has been discontinued.
Date Posted:
5/10/2006 8:50:52 PM
Question
I am looking for Ansel x-tendas a glove with a 15.5 inch cuff, do you carry, or know someplace who does
Answer
Thank you for your inquiry, but we do not carry this item presently.
Date Posted:
5/10/2006 4:56:32 PM
Question
Does your company offer financing? I'm looking to purchase an exam table for my Piercing Studio.
Answer
Dear Mr. Benavides:
Thank you for your inquiry. Financing is available for purchases in access of $10k. Alternatively, we do accept most major credit cards. We look forward to hearing from you. Please contact us toll free at 877-706-4480.
Date Posted:
5/10/2006 12:18:14 PM
Question
i am looking for a used Hi-Lo treatment table..call me if you have one
Answer
We do offer the following Hi-Lo tables:
Please contact us toll free at 877-706-4480 for additional information or to place an order. We look foreward to hearing from you.
Date Posted:
5/9/2006 8:51:17 PM
Question
Do you have the following sock-aids..Brevetti Sock And Stocking Aid (Reference #AA4666) Qty 1Batty Sock And Stocking Aid (Reference #AA4664) Qty 1If not where could I obtain them ?
Answer
Dear Floyd,
Thank you for your inquiry. We do carry an item that will meet your needs. Please click the link below to be directed to the product on our website:
If we can be of further assistance, or if you have additional questions, please call our customer service department at 1-877-706-4480.
Thank you,
Date Posted:
5/9/2006 1:04:29 PM
Question
Could you please find a supplier for either Fast-Patch disposable electrodes or Quik-Combo pacing/defibrillator/ECG electrodes for use with the Lifepak 300 defibrillator by Physio Control.Many thanks and kind regards.
Answer
Dear Rachel,
Thank you for your inquiry. For the specific electrode you are looking for, please click the link below:
Physio-Control FAST-PATCH Electrode
If we can be of further assistance to you, or if you have additional questions, please call our customer service department at 1-877-706-4480.
Thank you,
Date Posted:
5/9/2006 12:24:41 PM
Question
I am opening a new practice and need to place a large order. As with many companies, do you offer free shipping?
Answer
Dear Tony,
Thank you for your inquiry. Depending on the products and volume of your order, you may qualify for free shipping. If you have a list of the items you need, please fax it to us at 713-706-4161. Otherwise, please call our customer service department at 1-877-706-4480 for more information.
Thank you,
Date Posted:
5/9/2006 12:06:41 PM
Question
It is hard to tell exactly what the labcoats will look like from the pictures. I am looking for a labcoat similar to those worn by the doctors on the tv series, "House MD": one upper pocket, two lower pockets, two vents for accessing pant pockets, a belt as well as button closure, and a slightly contoured waist fit. Could you plese let me know if you have anything like that. Also, do you have sizing information available? Thank you in advance.
Answer
Dear Mohsin,
Thank you for your inquiry. Though we are unfamiliar with the lab coats used on "House MD" we do have lab coats that fit your description. What size(s) do you need? Provided this information, we should be able to accomodate you.
Thank you,
Date Posted:
5/7/2006 9:18:53 PM
Question
I have a Novametrix CO2SMO Oximeter Capnograph ETCO2SpO2 Monitor. My question is:I don't have the CAPNOSTAT® mainstream CO2 sensor with patented solid state design. And I don have the oxymeter's cable and sensor.The equipment works good, but i don't know the price of the sensor, cable and mainstream CO2 sensor. Do you have it? could you sell me that new or used? How much it cost?Thank You Very Much
Answer
Dear Diego,
We appreciate your inquiry, however, we do not sell parts for pulse oximeters. We suggest that you contact the manufacturer - Novametrix (1-800-345-6443) - to see if they can help you.
Thank you,
Date Posted:
5/7/2006 10:18:06 AM
Question
We are loking for cabinets for students to store their Hard Drives when not using them in their college classes.( Approx 100 units maximum depth is 8 inches due to existing space restrictions Can be +/- 12w x 12 h. Ability to change locks each semester is a factor.
Answer
Dear Bill,
Thank you for your inquiry. The most secure line of cabinets we supply is our line of narcotic cabinets. We advise that you evaluate our entire inventory to find the specific model that will meet your requirements. Below are a few of the narcotic cabinets we carry that meet the specifications in your inquiry.
Double Door Narcotic Cabinet
Double Door Narcotic Cabinet
Single Door Double Lock Narcotic Cabinet
Single Door Single Lock Narcotic Cabinet
If we can be of further assistance, or if you have additional questions, please call our customer service department at 1-877-706-4480.
Thank you,
Date Posted:
5/6/2006 10:48:47 PM
Question
I want to order from you a boston scientific microvasive gastrostomy device replacement button 22fr. x 2.4 cm. Can you answer me as soon as you can whether you can provide it to me?
Answer
Dear Jorge,
We appreciate your inquiry, however, we do not have this item in our inventory at this time.
If we can be of further assistance, or if you have additional questions, contact our customer service department at 1-877-706-4480.
Thank you,
Date Posted:
5/5/2006 10:29:48 PM
Question
I'm looking for medical tiny blankets that we can use in emergency situations.
Answer
Dear Gordana,
Thank you for your inquiry. Could you provide us the dimensions (LxW) of the blankets your are searching for? Provided this information, we should be able to accommodate you.
Please feel free to contact our customer service department at 1-877-706-4480.
Thank you,
Date Posted:
5/4/2006 10:36:30 AM
Question
I have diabeties and am on my feet for long periods of time outdoors. I need assistance in finding a lightweight pair of waterproof/gore-tex type boots. Since these will be worn with a uniform they must be black. These can be either 6 inch or 8 inch boots. Do you have any suggestion?
Answer
Dear Paul,
Thank you for your inquiry. Unfortunately, we don't carry any boots whatsoever. We do carry a wide array of shoes specifically designed for people with diabetes, but according to your inquiry, these shoes won't be sufficient for your work environment. We suggest directing your inquiry to an organization that specializes in specialty work boots, whether it be a specific manufacturer or retailer.
Thank you,
Date Posted:
5/3/2006 4:51:45 PM
Question
Dear SirPlease to give us an example of the SOP for IV solutionBest RegrdsDr. Choukri
Answer
Dear Dr. Choukri,
We appreciate your inquiry, however, we are unable to meet your request at this time.
If we can be of further assistance, please call our customer service department at 1-877-706-4480.
Thank you,
Date Posted:
5/3/2006 9:38:10 AM
Question
My 67 yr old mother has been dx with copd. In the hospital she was given breating treatments with albuterol med. She has shortness of breath and coughing with a loose rattle, she does not have a productive cough. After her 6 wk check up her dr refused to give her the neblizer for treatments. Does a person dx with COPD/emphysema not need to take breating treatments only if they are sick? Wouldn't these treatments periodically help her in the long run to have better quality of life.
Answer
Dear Tammy,
We appreciate your inquiry however, due to the diagnostic nature of your question, we suggest you get a 2nd opinion from another physician. If it is determined that your mother needs a nebulizer, we do have them in our inventory and we will be more than happy to help you purchase a model that will fit your mother's specific needs.
Thank you,
Date Posted:
5/2/2006 9:59:30 PM
[<< Prev]
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
160
161
162
163
164
165
166
167
168
169
170
171
172
173
174
175
176
177
178
179
180
181
182
183
184
185
186
187
188
189
190
191
192
193
194
195
196
197
198
199
200
201
202
203
204
205
206
207
208
209
210
211
212
213
214
215
216
217
218
219
220
221
222
223
224
225
226
227
228
229
230
231
232
233
234
235
236
237
238
239
240
241
242
243
244
245
246
247
248
249
250
251
252
253
254
255
256
257
258
259
260
261
262
263
264
265
266
267
268
269
270
271
272
273
274
275
276
277
278
279
280
281
282
283
284
285
286
287
288
289
290
291
292
293
294
295
296
297
298
299
300
301
302
303
304
305
306
307
308
309
310
311
312
313
314
315
316
317
318
319
320
321
322
323
324
325
326
327
328
329
330
331
332
333
334
335
336
337
338
339
340
341
342
343
344
345
346
347
348
349
350
351
352
353
354
355
356
357
358
359
360
361
362
363
364
365
366
367
368
369
370
371
372
373
374
375
376
377
378
379
380
381
382
383
384
385
386
387
388
389
390
391
392
393
394
395
396
397
398
399
400
401
402
403
404
405
406
407
408
409
410
411
412
413
414
415
416
417
418
419
420
421
422
423
424
425
426
427
428
429
430
431
432
433
434
435
436
437
438
439
440
441
442
443
444
445
446
447
448
449
450
451
452
453
454
455
456
457
458
459
460
461
462
463
464
465
466
467
468
469
470
471
472
473
474
475
476
477
478
479
480
481
482
483
484
485
486
487
488
489
490
491
492
493
494
495
496
497
498
499
500
501
502
503
504
505
506
507
508
509
510
511
512
513
514
515
516
517
518
519
520
521
522
Page 522 of 522