Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
I'm doing some research into the price for "used" surgical instruments. Is there a market for used instruments? If so, any "rules of thumb" or pricing advice you might give for cardiology instruments that are 1 - 2 years old? Thanks very much.

Answer

Dear Jeff:

We do not deal with used surgical instruments, but there are plenty of people that do.  You may wish to continue your search on the internet.  As far as a rule of thumb, 1) you get what you pay for, 2) request limited warranty ussually 3-6 months on the instruments you purchase.

Good luck.

Date Posted:
5/16/2006 6:13:40 PM

Question
We are using a Pogon 711-AC. The company is no longer making them. We travel a lot by train and this chair worked the best we ever had. Is there another one available?

Answer

Dear Mr. Schroeder:

Thank you for your inquiry. Although, we are not familiar with this particular model, you may wish to take a look at our broad selection of adult strollers/ rollators.  You are likely to find a similar product in Rollators & Accessories .  For any further assistance or for questions regarding any of our products please call us toll free at 877-706-4480.

Respectfully,

Date Posted:
5/15/2006 7:43:59 PM

Question
Do you know where I can get a manual?

Answer

Dear Mr.Mattingly:

Please review the following website www.nellcor.com.  Most manuals are available online in PDF format.

Date Posted:
5/13/2006 7:48:39 PM

Question
I was given a used monitorsubject brand) with modelAstropulse 88. Unfortunately, the instruction booklet was missing. How do I get this booklet? (Google-search on model produced nothing.)

Answer

Dear William,

Thank you for the inquiry.  The best advice we can offer is that you will need to contact the manufacturer for the instruction booklet.  It appears that Marshall and Omron are in-tandem - start here:

Omron Healthcare

If we can be of further assistance, please call our customer service department at 1-877-706-4480.

Thank you,

 

Date Posted:
5/11/2006 9:04:30 PM

Question
Can an ocular echography and an thyroid echography be done with the same equipment since the trasnsducer uses 10 Mhz for both parts? If so, I'd like to know models and prices ThanksDr JR ToledoCaracas, Venezuela

Answer

Dr. JR,

With echography, the determinant factor regarding specific equipment/transducers depends on the density of the material you are screening.  We do not know the specific densities of different parts of the anatomy.  Therefore, it may be in your best interest to test different equipment before purchasing.  Once you find a specific piece of equipment and are in the market to purchase, we can be of more help.  Click on the link below to evaluate our inventory of:

Ultrasound Equipment

If we can be of further assistance, or if you have additional questions, please call our customer service department at 1-877-706-4480.

Thank you,

 

Date Posted:
5/11/2006 3:13:17 PM

Question
Do you have Ambulator men's shoe -- white lace #M0022BAFHI 10.5 med?

Answer

Dear Mr. Anderson:

Thank you for your inquiry, but that item has been discontinued.

Date Posted:
5/10/2006 8:50:52 PM

Question
I am looking for Ansel x-tendas a glove with a 15.5 inch cuff, do you carry, or know someplace who does

Answer

Thank you for your inquiry, but we do not carry this item presently.

Date Posted:
5/10/2006 4:56:32 PM

Question
Does your company offer financing? I'm looking to purchase an exam table for my Piercing Studio.

Answer

Dear Mr. Benavides:

Thank you for your inquiry. Financing is available for purchases in access of $10k. Alternatively, we do accept most major credit cards.  We look forward to hearing from you.  Please contact us toll free at 877-706-4480.

Date Posted:
5/10/2006 12:18:14 PM

Question
i am looking for a used Hi-Lo treatment table..call me if you have one

Answer

We do offer the following Hi-Lo tables:

Please contact us toll free at 877-706-4480 for additional information or to place an order.  We look foreward to hearing from you.


Date Posted:
5/9/2006 8:51:17 PM

Question
Do you have the following sock-aids..Brevetti Sock And Stocking Aid (Reference #AA4666) Qty 1Batty Sock And Stocking Aid (Reference #AA4664) Qty 1If not where could I obtain them ?

Answer

Dear Floyd,

Thank you for your inquiry.  We do carry an item that will meet your needs.  Please click the link below to be directed to the product on our website:

Sock And Stocking Aid

If we can be of further assistance, or if you have additional questions, please call our customer service department at 1-877-706-4480.

Thank you,

 

 

Date Posted:
5/9/2006 1:04:29 PM

Question
Could you please find a supplier for either Fast-Patch disposable electrodes or Quik-Combo pacing/defibrillator/ECG electrodes for use with the Lifepak 300 defibrillator by Physio Control.Many thanks and kind regards.

Answer

Dear Rachel,

Thank you for your inquiry.  For the specific electrode you are looking for, please click the link below:

Physio-Control FAST-PATCH Electrode

If we can be of further assistance to you, or if you have additional questions, please call our customer service department at 1-877-706-4480.

Thank you,

 

Date Posted:
5/9/2006 12:24:41 PM

Question
I am opening a new practice and need to place a large order. As with many companies, do you offer free shipping?

Answer

Dear Tony,

Thank you for your inquiry.  Depending on the products and volume of your order, you may qualify for free shipping.  If you have a list of the items you need, please fax it to us at 713-706-4161.  Otherwise, please call our customer service department at 1-877-706-4480 for more information.

Thank you,

 

Date Posted:
5/9/2006 12:06:41 PM

Question
It is hard to tell exactly what the labcoats will look like from the pictures. I am looking for a labcoat similar to those worn by the doctors on the tv series, "House MD": one upper pocket, two lower pockets, two vents for accessing pant pockets, a belt as well as button closure, and a slightly contoured waist fit. Could you plese let me know if you have anything like that. Also, do you have sizing information available? Thank you in advance.

Answer

Dear Mohsin,

Thank you for your inquiry.  Though we are unfamiliar with the lab coats used on "House MD" we do have lab coats that fit your description.  What size(s) do you need?  Provided this information, we should be able to accomodate you.

Thank you,

 

Date Posted:
5/7/2006 9:18:53 PM

Question
I have a Novametrix CO2SMO Oximeter Capnograph ETCO2SpO2 Monitor. My question is:I don't have the CAPNOSTAT® mainstream CO2 sensor with patented solid state design. And I don have the oxymeter's cable and sensor.The equipment works good, but i don't know the price of the sensor, cable and mainstream CO2 sensor. Do you have it? could you sell me that new or used? How much it cost?Thank You Very Much

Answer

Dear Diego,

We appreciate your inquiry, however, we do not sell parts for pulse oximeters.  We suggest that you contact the manufacturer - Novametrix (1-800-345-6443) - to see if they can help you.

Thank you,

 

Date Posted:
5/7/2006 10:18:06 AM

Question
We are loking for cabinets for students to store their Hard Drives when not using them in their college classes.( Approx 100 units maximum depth is 8 inches due to existing space restrictions Can be +/- 12w x 12 h. Ability to change locks each semester is a factor.

Answer

Dear Bill,

Thank you for your inquiry.  The most secure line of cabinets we supply is our line of narcotic cabinets.  We advise that you evaluate our entire inventory to find the specific model that will meet your requirements.  Below are a few of the narcotic cabinets we carry that meet the specifications in your inquiry.

Double Door Narcotic Cabinet

Double Door Narcotic Cabinet

Single Door Double Lock Narcotic Cabinet

Single Door Single Lock Narcotic Cabinet

If we can be of further assistance, or if you have additional questions, please call our customer service department at 1-877-706-4480.

Thank you,

Date Posted:
5/6/2006 10:48:47 PM

Question
I want to order from you a boston scientific microvasive gastrostomy device replacement button 22fr. x 2.4 cm. Can you answer me as soon as you can whether you can provide it to me?

Answer

Dear Jorge,

We appreciate your inquiry, however, we do not have this item in our inventory at this time.

If we can be of further assistance, or if you have additional questions, contact our customer service department at 1-877-706-4480.

Thank you,

Date Posted:
5/5/2006 10:29:48 PM

Question
I'm looking for medical tiny blankets that we can use in emergency situations.

Answer

Dear Gordana,

Thank you for your inquiry.  Could you provide us the dimensions (LxW) of the blankets your are searching for?  Provided this information, we should be able to accommodate you.

Please feel free to contact our customer service department at 1-877-706-4480.

Thank you,

 

Date Posted:
5/4/2006 10:36:30 AM

Question
I have diabeties and am on my feet for long periods of time outdoors. I need assistance in finding a lightweight pair of waterproof/gore-tex type boots. Since these will be worn with a uniform they must be black. These can be either 6 inch or 8 inch boots. Do you have any suggestion?

Answer

Dear Paul,

Thank you for your inquiry.  Unfortunately, we don't carry any boots whatsoever.  We do carry a wide array of shoes specifically designed for people with diabetes, but according to your inquiry, these shoes won't be sufficient for your work environment.  We suggest directing your inquiry to an organization that specializes in specialty work boots, whether it be a specific manufacturer or retailer.

Thank you,

 

Date Posted:
5/3/2006 4:51:45 PM

Question
Dear SirPlease to give us an example of the SOP for IV solutionBest RegrdsDr. Choukri

Answer

Dear Dr. Choukri,

We appreciate your inquiry, however, we are unable to meet your request at this time.

If we can be of further assistance, please call our customer service department at 1-877-706-4480.

Thank you,

 

Date Posted:
5/3/2006 9:38:10 AM

Question
My 67 yr old mother has been dx with copd. In the hospital she was given breating treatments with albuterol med. She has shortness of breath and coughing with a loose rattle, she does not have a productive cough. After her 6 wk check up her dr refused to give her the neblizer for treatments. Does a person dx with COPD/emphysema not need to take breating treatments only if they are sick? Wouldn't these treatments periodically help her in the long run to have better quality of life.

Answer

Dear Tammy,

We appreciate your inquiry however, due to the diagnostic nature of your question, we suggest you get a 2nd opinion from another physician.  If it is determined that your mother needs a nebulizer, we do have them in our inventory and we will be more than happy to help you purchase a model that will fit your mother's specific needs.

Thank you,

 

Date Posted:
5/2/2006 9:59:30 PM

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