Ask The Pros:

Question
i need to know how to plug up my electric wheel chair. I was not given instructions.

Answer

Dear Doris,

Please contact the manufacturer and ask them to forward you a copy of the instructions.  We don't know what brand or model of wheelchair you have so we can't sufficiently answer your inquiry.

Respectfully,

MSEC Customer Service

Date Posted:
9/21/2006 7:19:41 PM

Question
I am looking for a lift chair for my mother who is 5'7". I would like for it to have a place for a cup, medicine, etc. I would also like for it to be able to apply heat/massages and come in a fabric that is easy to clean. Can you recommend a chair? Also, I understand that medicare will pay for a small portion of the chair. How do we go about getting that done? Thank you.

Answer

Dear Renee,

Thank you for the inquiry.  We currently carry a wide variety of lift chairs.  I would recommend Item #:PJ105RPCTGISG As you will notice, there is an option for the heat/massager.  This fabric is very easy to clean.  Regretfully, we do not work with Medicare.  Please call me for price quotes.

Respectfully,

Christina Contreras

Sr. Sales Associate, 1-877-706-4480  X 107

Date Posted:
9/21/2006 6:17:50 PM

Question
Do you have an electronic fetal monitor?

Answer

Dear Arthur,

Thank you for the inquiry.  I have great news. We do have an electronic fetal monitor. We have the Corometrics 171 Fetal Monitor, brand new by GE.  If you need a quote or brochure, please email me at christina@msecompany.net.  OR call me at 1-877-706-4480 X 107.   Your price is $4,750 complete, with all accessories and full warranty.

Christina Contreras

Senior Sales Associate

Medical Supplies & Equipment Company, LP
www.MSECompany.net
toll-free: 1.877.706.4480 x 107
direct/international: 1.713.589.6059 X 107
fax: 713.706.4161

Date Posted:
9/21/2006 3:30:29 PM

Question
I am looking for a Siemens Prima transrectal ultrasound needle guide bracket kit. If someone could please help.Thank youIris

Answer

Dear Iris

Thank you for your inquiry.  At this stage we do not carry this product. Please contact www.siemens.com for a dealer in your area. 

Respectfully,

Date Posted:
9/20/2006 11:33:01 PM

Question
LOOKING FOR TOP ENCLOSURE FOR NPB-190 PULSE OXIMETER

Answer

Dear Faisal,

Thank you for the inquiry.  We do not have a top enclosure for the NPB-190 Pulse Oximeter.  Try contacting he manufacturer because they could have a list of local dealers in your area.

Thank you,

MSEC Customer Service

Date Posted:
9/20/2006 4:32:22 PM

Question
I am lookig for a pair of OB/GYN exam stirrups.

Answer

Dear Greg,

Thank you for the inquiry.  In order for me to answer this question adequately, I will need the manufacturer and model number of your exam table you wish to attach the stirrups to. Please email us at info@msecompany.net

Respectfully,

MSEC Customer Service

Date Posted:
9/20/2006 2:53:36 PM

Question
Hi I'm 6'7.5" tallmy arm length is 27" from shoulder to slightly below wrist. Would your consultation coats fit me comfortably if so what size. Thank you

Answer

Dear Jomo,

Thank you for the inquiry, however, our consultation coats will not accommodate the length of your arms. We double checked with our product support division and in order to produce this coat, we need to order 400 or more. We advise to have a custom made coat.  We apologize for the inconvinence.

Respectfully,

MSEC Customer Service

Date Posted:
9/20/2006 6:16:10 AM

Question
Do you, or other medical suppliers purchase used scooters? Looking to sell this Jazzy 1100. It was purchased in '01, barely used, has been stored for 3 years. Would you know anyone interested in buying?

Answer

Dear Robin,

Thank you for the inquiry, however, we no longer purchase used scooters.  I would recommend posting an advertisement locally because it is very expensive to ship. Good luck!

Respectfully,

MSEC Customer Service

Date Posted:
9/19/2006 10:50:13 PM

Question
Do you have any used health scales suitable for a clinic situation. I would like some that at least go up to 400 lbs.Kathy

Answer

Dear Kathy,

Thank you for the inquiry, however, we do not carry used health scales.  We do have new scales that accommodate bariatric patients.  Give us a call at 1-877-706-4480.

Thank you,

MSEC Customer Service

Date Posted:
9/19/2006 4:26:51 PM

Question
I am looking for a table that could be used for patient medical examinations that would be "portable". Ideally it would have stirrups. We will be setting up and taking down our clinic. Table would need to be lightweight enough to put into a storage area. What do you have?

Answer
I have contacted this customer (CC)

Date Posted:
9/19/2006 4:13:16 PM

Question
I am looking to buy a used manual wheelchair for a bariatric patient at a local nursing home who has no one to help her. She is getting pressure sores form the regular size wheelchair she is in now. I am in Houston area. Can you help?

Answer

Dear Kristi,

Thank you for the inquiry.  I am sorry to inform you that we have discontinued selling used wheelchairs.  My sincere apologies.

Respectfully,

MSEC Customer Service

Date Posted:
9/19/2006 12:09:00 PM

Question
my mom just had a cervical surgery done on her neck which pillow would give her better support and help her sleep better a night with less pain ??

Answer

Dear Angel,

Thank you for the inquiry. Here are a few suggestions:

http://www.medical-supplies-equipment-company.com/product/ppf/param/488_0__1_true/product_search.asp

We always recommend contacting your physician for the best possible one to use.

Respectfully,

MSEC Customer Service

Date Posted:
9/18/2006 10:38:11 PM

Question
I live in Italy. Could you advise a safe double side tape to fix my hairpiece on my head. Please help. I have been using chemical prosuct for yaers and suffer now of headaches.Thanks

Answer
I emailed this client (CC) 

Date Posted:
9/18/2006 8:19:42 AM

Question
I HAVE MISPLACED THE END CAP THAT KEEPS THE BATTERIES IN FOR MY OTOSCOPE CAN I GET A NEW ONE

Answer

Dear Patti:

For replacement parts, the best thing to do is to contact the manufacturer directly.  Simply type in the otoscope's manufacturer name into a search engine to find the related website and then contact technical or customer support. Good luck.

Date Posted:
9/17/2006 9:43:37 AM

Question
I want to buy a set of lumbar tubular retractors called METRx System please let me know if you can sell it. Thank you

Answer

Dear Jamie:

Thank you for your inquiry.  Unfortunately, at this time, we do not carry lumbar tubular retractors.

Date Posted:
9/17/2006 7:06:43 AM

Question
I have a Blinkman Hlth Ind Cabinet for sale if interested please contact me. The cabinet is 75% condition. one dent in the top right and needs cleaning from storage. Can crate for shipment.

Answer

Dear Mr. Shepherd:

Thank you offer.  However, at this time we don't have a need for a used narcotics cabinet.

Date Posted:
9/16/2006 2:27:07 PM

Question
Life-Span Anti-Embolsim Stockings, open toe in white, want to purcahse ASAP 4 pair. Can you expedite?

Answer

Dear Kaufman,

Thank you for the inquiry. Depending on which item number you need, we do have the option for overnight delivery. Please call us with your item number, in order for us to contact our warehouse to check availibity. Also remember, we can ship out the day you place your order as lon as it is before noon central standard time. Thank you.

Respectfully,

MSEC Customer Service

Date Posted:
9/16/2006 11:19:53 AM

Question
I am looking for a Flexi-soft pillow. I was in the hospital and they use them but could not sell me one.Material consisting of 100% Vinyl, Fill-100% Garnetted Polyester

Answer
I have contacted this client CC

Date Posted:
9/15/2006 11:26:54 PM

Question
I am looking for velcoins and padded connectors (similar to velcro)for velcoins to attach each side of splint. Did not see any available on your site.Thanks-Dawn Wessel3tomaras@sbcglobal.net

Answer
I have contacted CC

Date Posted:
9/15/2006 10:04:12 PM

Question
What would the shipping charge to Hawaii (96813) for your Exam Table 5190? Thank you. jody

Answer

Dear Jody,

Thank you for the inquiry.  It would be $485 for dock to dock delivery for Exam Table 5190.  Please contact us if you would like to place the order.

Sincerely,

MSEC Customer Service

1-877-706-4480 X 107

Date Posted:
9/15/2006 4:18:34 PM