If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!
Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.
Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.
Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.
Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.
Question
my 6 year old broke his arm. Do you make somekind of protector for the cast to keep wate out when he gets a bath
Answer
Yes sir, we have an item for that specific use: item # ASMRTISG - ShowerSafe Cast and Bandage Protector - Arm.
They are available in small, medium and large sizes.
Date Posted:
9/29/2006 12:27:19 PM
Question
We have one Alcon Legacy 2000STTL which is available for sale in Oct. please let me know how much would you like to take. Kazu Ikari
Answer
Dear Kazu,
Thank you for the inquiry. I have forwarded your information to the appropriate person who might be interested. Thank you.
Respectfully,
MSEC Customer Service
Date Posted:
9/29/2006 5:04:09 AM
Question
Our acting studio is in search of two props:1) examining light2) old fashioned gurney with large wheelsPlease let me know if you have either of these items or know where we could find them. We are on a very limited budget and we are located in New York City.Thank you,Frederick Mayerfmayer@rcn.com
Answer
Dear Frederick Mayer,
Thank you for the inquiry, however we have discontinued selling used examination lights and gurneys. I apologize for the inconvenience. You might want to try looking up used durable equipment in your local yellow pages.
Respectfully,
MSEC Customer Service
Date Posted:
9/29/2006 12:15:52 AM
Question
Is there anywhere I can find a solid color stethascope cover I have a friend that is allergic to the plastic that stethascopes are made of
Answer
Dear Landya,
Thank you for the inquiry. I have searched all of our inventory for such an item but we do not carry it. We would recommend going on to google.com and type in "covers for stethescopes" and it should pull up something. I am sorry for the inconvenience.
Respectfully,
Christina
MSEC Customer Service
Date Posted:
9/28/2006 10:59:28 PM
Question
I have a Resmed Autospirit with heated humidifier that has been sitting in my closet. I only used it for a couple of months and then decided to undergo surgery. I did not want to get rid of it until I saw the results of the surgery. I now am ready to get rid of it. Is there a market for used CPAPs? I know it cost a bundle and I hate to just see it go to waste. Any suggestions? I live in Houston, Texas.
Answer
Dear Ticia:
There is not much of a retail market for used CPAPs. You may still be able to sell the unit to a company specializing respiratory services (look up in the local yellow pages) or try eBay.com.
Date Posted:
9/28/2006 5:47:45 PM
Question
I need 4 stainless steel cabinets of a specific size and design. Can you help?Best Louise
Answer
Dear Louise,
Thank you for the inquiry. We can customize stainless steel cabinets. I just need the specifications. Please send them to me via email to christina@msecompany.net and I will prepare a quote with lead time and pricing.
Christina Contreras
Senior Sales Associate
Medical Supplies & Equipment Company, LP
www.MSECompany.net
toll-free: 1.877.706.4480 x 107
direct/international: 1.713.589.6059 X 107
fax: 713.706.4161
Date Posted:
9/28/2006 7:30:47 AM
Question
I recently bought a Husky air compressor with air pressure regulator from Home Depot & am looking for the accessories needed to connect it to my 4-hole dental handpiece. Please advise.
Answer
Dear Dalia:
We do not carry those types of parts at this time.
Date Posted:
9/27/2006 11:55:12 PM
Question
HI,I am representing Kaplan University and we are looking for a used autoclave machine at a decent price. Please let me know what you have.ThanksSChandler
Answer
I have contacted this customer. CC
Date Posted:
9/27/2006 6:50:35 PM
Question
I am looking for an Ohmeda 3700 pulse oximeter with the probe. I also need the 2226489 probe adapter. Are these available and what would my cost be. In addition, can you calibrate these and what would that cost be. thank you
Answer
Dear Cecile Allen,
Thank you for the inquiry. I have great news, we do have the Ohmeda 3700 pulse oximeter with probe for $525. The part number (2226489) is invalid or might be an Oxylead cable which we sell for $150. I think it may be a Datex item number. Please advise.
Christina Contreras
Senior Sales Associate
Medical Supplies & Equipment Company, LP
www.MSECompany.net
toll-free: 1.877.706.4480 x 107
direct/international: 1.713.589.6059 X 107
fax: 713.706.4161
Date Posted:
9/27/2006 3:37:31 PM
Question
I am looking to purchase a Nelcor N200 pulse oximeter with probe. I also am looking for pn# 2510752 (probe simulation jig). Please advise to pricing and availability. Also if you can calibrate these unit and that cost.
Answer
Dear Cecile Allen,
We do have the Nellcor N200 in stock ready to ship. It lists price for $750, but we are selling it for $650 with a one year warranty. The PN#251075 (probe simulation jig) sounds as if you are going to be testing pulse oximeters. We have a pocket tester, SRC-2 which test the alarms on pulse oximeter, it sells for $425, but it is on sale for $350. If you are testing pulse oximeters, please let me recommend www.clinicaldynamics.com See the options for the "smart sat", it is a universal tester. If you are interested, we also sell those units. Call me for pricing.
Christina Contreras
Senior Sales Associate
Medical Supplies & Equipment Company, LP
www.MSECompany.net
toll-free: 1.877.706.4480 x 107
direct/international: 1.713.589.6059 X 107
fax: 713.706.4161
Date Posted:
9/27/2006 3:30:42 PM
Question
HiI have a wood burning stove. I bought a chord of wood that was delivered and it looks ruined to me. It has mold, fungus, dry rot, and even termites. They refuse to give me my money back, and I don't think it is safe to put this low quality wood into my new wood burning stove. Please let me know the facts about this type of wood and the damage it could do to my health and the stove, or is the seller right? That it is okay? I find that hard to believe! Please help!Yvonne
Answer
Dear Yvonne,
We do not have the capabilities to answer this question. My recommendation would be to contact a physician. Thank you for the inquiry.
Respectfully,
MSEC
Date Posted:
9/27/2006 2:40:24 PM
Question
looking for a used electric powered hoyer that medicare will cover, i'm not able to pay for one, and am told medicare only rents then pays for hydralic type.
Answer
Dear Abe:
Thank you for your inquiry. We don not rent medical equipment and at this time do not accept Medicaire. Please contact your local durable medical equipment dealer. You can look up the listings in the local Yellow Pages.
Date Posted:
9/26/2006 12:30:25 PM
Question
I am an 88 year old diabetic with a hammertoe. What can I use to keep my second toe from pressing on my big toe? The doctors only want to cut off my toe. I am too old for that and am afraid because of my diabetes. Thank you.
Answer
Dear V.
We can not offer medical advice. The only thing we can recommend is for you to get a second opinion.
Date Posted:
9/25/2006 8:01:25 PM
Question
What kind of knee brace do I need to protect from more meniscus tears on the right knee. I need a brace to use while playing volleyball.
Answer
For a sports-related injury, your best bet would be to use item #401VENMM - which is a sports knee brace. The stainless steel hinges keep it in place and its made out of neoprene with Velcro adjustments.
The brace comes in various sizes as well.
Date Posted:
9/25/2006 7:51:13 PM
Question
Hi! I am wondering what the series of a sink means. I.E. 303 versus 304. Can you explain? Thanks. Alice
Answer
Dear Alice:
303 vs. 304 refers to the gauge of steel used in the construction of the sink. Please call us toll free at 877-706-4480 for further questions.
Date Posted:
9/24/2006 9:54:56 PM
Question
I am looking for protection for fingers. I have purchased in the past foam tubes that can be cut to size the fingers. They come in different sizes. Could you help me find this type of equipment? I have misplaced the order that I used to purchase them a few years ago and need a new supply. Thanks for you help.
Answer
I have contacted this customer CC
Date Posted:
9/24/2006 5:24:30 PM
Question
what connector do we use to attach to the central line that attaches to a vaccutainer so we can draw blood in a needless way???
Answer
Dear Angie,
Thank you for the inquiry. In order for us to answer your question sufficiently we need to know which type of vaccutainer you have. Please advise.
Respectfully,
MSEC Customer Service
Date Posted:
9/23/2006 12:07:19 PM
Question
Greetings!I am searching for an item (not sure of correct name) which I have seen in our area hospital.On the hospital commode in each patient's room, they have a bracket assembly whereby when the patient is ready to get off the commode, this bracket assembly has a support handle on each side.Also, the bracket assembly and the commode seat are connected together. That is, when you raise the commode seat, the bracket assembly and the commode seat move up and down in unison.I have contacted several area medical supplies houses in my hometown; yet, they either don't seem to understand what I'm describing; or, they know what it is but just don't carry it on their store.If you can assist me in any way, I would really appreicate it. If you need to contact me for further information, please feel free to do so.Thank you for your assistance.
Answer
Here is a link to the product which may fit your general description
For all other commode products, please see the options below:
Date Posted:
9/22/2006 5:18:45 PM
Question
Am looking for used (not floor mounted) parallel bars.
Answer
Dear Mr. Deaton:
We only carry new parallel bars. Please contact for pricing and information 877-706-4480.
Date Posted:
9/22/2006 3:12:24 PM
Question
I have the ready piece pls. let me know the price as well as buyer for the same
Answer
I have contacted customer CC
Date Posted:
9/21/2006 11:09:04 PM
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