Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
WHERE CAN I GET ONE. A PERSON I KNOW HAD BREAST CANCER AND HAD HER LIMPNODS TAKE OUT AND CAN NOT USE ANYTHING ON HER ARMS THAT CAUSE PRESSURE. HER DOCTOR WOULD LIKE HER TO MONITOR HER BLOODPRESSURE. BUT WE CAN NOT FIND ONE FOR HER TO USE AT HOME THAT WILL FIT HER UPPER LEG. AND NO SHE CAN NOT USE THE FINGER ONE EITHER. THANK YOU

Answer

Dear Teresa,

Thank you for the inquiry.  We do have a thigh cuff that would fit around the upper leg, however it is not an automatic blood pressure unit.  Please see our website www.msecompany.net and look up the in the product search item #4600SYGGSI.

Respectfully,

MSEC Customer Service

Date Posted:
11/7/2006 1:54:37 PM

Question
we need urgently to know if you sellWide Mesh Tubing 3" x 10" please can you write to us the price, minimum of order, delivery and payment terms, and if there is a shop in North Italy where we can find this product. Thanking, best regardsSAGESTERVIA G.MARCONI 3536010 ZANE' (VICENZA) ITALIA

Answer
contacted

Date Posted:
11/7/2006 4:14:30 AM

Question
I am looking to purchase a full size waterproof mattress. Is this something you carry?

Answer

Dear Dayna,

Thank you for the inquiry, however we need to know the measurements of the bed in order to supply proper information.  I believe we only have the waterproof mattresses in 36" x 80" x 5".

Thank you,

MSEC Customer Service

Date Posted:
11/6/2006 3:06:27 PM

Question
My mother is a diabetic and needs a bedroom shoe with no seams on the top in a size10.5 xwide. We have looked everywhere and cannot find such a creature. Please e-mail me and let me know where I might find a pair.

Answer

Dear Janice,

Please take a look at our selection under  "DIABETIC SHOES".

Respectfully,

MSEC Customer Service

Date Posted:
11/6/2006 1:01:48 PM

Question
I am looking for a size 3X scrub set in the colors of emerald green and mango. Can you help me.Thanks

Answer
sent to kristy

Date Posted:
11/6/2006 9:28:17 AM

Question
Hi, I am keen to know about Dental Unit - Dental Mobile Treatment Console ProCart II (220 V)for posible purchase. I am looking for a portable dental unit for use in OT in a hospital set up. My requirement is that it should have a micromotor, airroter, surgical hand piece attachment, and a scaler unit. Does the above mentioned unit provide all the attachments required ? Thanks, Dr Murali Rao, Brunei.

Answer

Dear Dr. Rao,

Thank you for the inquiry. Any additions can be combined with the Dental Mobile Treatment Console ProCart II.  You just need to specify exactly what you want and we can custom make it.  The pricing will be different, naturally.  The units do not come with the surgical hand piece attachment but with a 4 hole tubing connector. Please email your specifications to christina@msecompany.net

Respectfully,

MSEC Customer Service

Date Posted:
11/6/2006 6:23:26 AM

Question
Would do you recommend to carry dental istruments in? Is there a special type of case for this?

Answer

Dear Monica,

Thank you for the inquiry.  Please view our dental products. We don't have a specific case but we do carry quite a few portable units.

http://www.medical-supplies-equipment-company.com/product/ppf/param/1340_0__1_true/product_search.asp

Respectfully,

MSEC Customer Service

Date Posted:
11/4/2006 10:06:02 AM

Question
Do you ship to the uk?

Answer

Dear Joy,

Thank you for the inquiry.  We do in fact ship to U.K. In order for us to process please email our items and shipping request to christina@msecompany.net

Respectfully,

MSEC Customer Service

Date Posted:
11/3/2006 6:31:55 PM

Question
I need a bench that my daughter with moderate cerebral palsy can use when dressing.The bench needs to be large enough to allow her to lie down to dress and undress herself. The bench also needs to have an easy to clean covering of some type.Would you have any suggestions?Thank you.

Answer

Dear Jeanne,

Thank you for the inquiry. Please type in "TRANSFER BENCH" in the product search on our website: www.msecompany.net

If you can't find exactly what you are looking for, give us a call at 1-877-706-4480 X 107

Respectfully,

MSEC Customer Service

Date Posted:
11/2/2006 10:32:17 PM

Question
I am looking for the curtain type room dividers which hang from the ceilings in a dual occupancy rooms. Where can I find both the track that hangs from the ceiling and the curtain/hardware that goes with it?

Answer

We carry the curtains, track with hangers and end stops.  In order to assist you, we would need to know the geometry of the area you are trying to inclose (lenght and width), the height and the type of the ceiling (solid, suspended) and number of places where the track would end into a wall.  You can fax us a sketch to 713-706-4161 and we will be happy to provide you a quote.

Date Posted:
11/2/2006 8:12:06 PM

Question
Do you have any bi or monopolar cautery machines?

Answer

Dear Lynn,

Thank you for the inquiry.  We do not carry these products, please take a look at the following website:

http://www.gensurgzilla.com/

Respectfully,

MSEC Customer Service

Date Posted:
11/2/2006 6:55:29 PM

Question
Why don't you have a sizing chart on your website for Scrub Pants and Tops? Manufacturers size differently and an average size estimate chart would help with ordering.

Answer

Dear Anne,

Thank you for the suggestion.  Our website is actually under construction for the addition of that feature. Hopefully, this would also help with exchanges and/or returns.

Respectfully,

MSEC Customer Service

Date Posted:
11/2/2006 5:55:46 PM

Question
I need to send you request for quote please give me an apropriate e-mail address. It's a large order for medical testing HIV center in Guyana. I work for MAnagement Sciences for Health in Cambridge, MA

Answer

Dear Natalia:

Please email your request to inquiry@msecompany.net

Respectfully

Date Posted:
11/2/2006 11:51:25 AM

Question
Hello, I read about a question made by a person whose mom had a stroke and lives in Peru. My mom also has a stroke and lives in Peru. The answer was excellent but we have to consider that we use another electricity. Can you tell me where I can find an electric heat pad but with the type of electricity Peru uses?Thanks

Answer

Dear M.M:

Thank you for your inquiry.  If the voltage in Peru is different from the US (110/120V AC), then you can purchase a simple converter at any Radio Shack or electrical parts outlets.  However, many heat pads are actually battery operated.  Hopefully this addresses you issue.

Date Posted:
11/2/2006 10:58:22 AM

Question
Will TennCare (Tennessee Medicaid Program) pay for Bedrail Gated Support System?Are there any programs to assist proverty level individuals purchase this item?

Answer

Dear Wanda,

Thank you for the inquiry, however we do not participate in any financial assistance programs.  I apologize for the inconvenience.

Respectfully,

MSEC

Date Posted:
11/1/2006 11:29:02 AM

Question
I am looking for dremel bits that can be put into a sterilizing solution. Specifically for the use in foot care. I need a cone shaped bit and one that is called the umbrella. I also need to purchase solution that will sterilize instruments. Not just disinfect. All micro-organisms need to be killed

Answer

Dear Nancy,

Thank you for the inquiry. Please visit www.dremelbitsoutlet.com for what you are looking for.

Respectfully,

MSEC

Date Posted:
10/31/2006 10:33:51 PM

Question
My mom might need a hospital bed for safety in getting in and out of bed. Are there king-size dual-functioning beds so that my parent could continue to share a bed. The therapist recommends a hospital bed for the sturdy guard rail.

Answer

Thank you for your inquiry.  As far as we know, there are no true king size hospital beds.  Your alternative is to consider bariatric hospital bed.  Bariatric beds are wider and can bear more weight since they are designed for larger individuals.  We also carry pressure relief mattresses and side rails for these beds.  Bariatric Adjustable Hospital Beds

Date Posted:
10/31/2006 8:34:41 PM

Question
I need stirrups only for an antique 1940's walnut OBGYN medical exam table. It has metal bolted stirrup holders, but no stirrups. Used ok. Thank you.

Answer

Thank you for your inquiry. Stirups are manufacturer specific.  In other words, unless a table and stirrups are made by the same manufacturer they are unlikely to work together.  Your  alternative would be to find stirrups which may be close to the original design and then custom adjust them.  Due to liability issues, however, many companies will not sell stirrups separately.

Date Posted:
10/31/2006 5:20:31 PM

Question
We are looking for a daylight loader for the AT 2000 processor. Do we need one for regular x rays and another for the panorex? Can you locate a used one for us?

Answer

Dear Customer,

Thank you for the inquiry, however we do not distribute the daylight loader for the AT 2000. Please visit:

http://www.pancorp.com/darkroom2.shtml

for assistance.

Respectfully,

MSEC Customer Service

Date Posted:
10/30/2006 9:50:21 PM

Question
I am looking for an Invacare 3 - Model IRC3LX. Do you have one?

Answer

Dear Tannis M. Stone,

Thank you for the inquiry, however, the Invacare 3 - Model IRC3LX has been discontinued, but I did find one!!  We have it in stock, it is refurbished for $420.89

Thank you,

MSEC Customer Service

Date Posted:
10/30/2006 5:00:26 PM

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