Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
I am looking for a used physio dispenser, in good condition, including handpiece...preferably 220v

Answer

Dear David,

Thank you for the inquiry.  We only carry new physiodispensers. Try visiting for http://www.lifecare.in/physiodispenser.html for used. Let me know if you would like a quote prepared with shipping cost.

Respectfully,

Christina Contreras

1-877-706-4480 X 107

Date Posted:
11/15/2006 6:52:03 PM

Question
Dear Sir / Madam,We are a branch office of an US company that is based in Taipei, Taiwan. Our customers are seeking used medical beds in large quantity. The estimate order will be a 40ft container for the first time.Would you please e-mail me the following information?1. How many beds per 40ft container?2. Price / unit3. Lead time4. Payment method5. Address where the goods will beThank you very much.Kevin Huang, MD/PhD

Answer

Dear Dr. Huang:

Thank you for your inquiry.  We don't recommend purchase of used medical beds for export.  This is do specifically to the quantity of beds which can be fitted into a container.  All used beds come pre-assembled (paying for disassembly is not practical). As a result they create a lot of empty space when packed into a container.  So when you take into account the freight charges, the cost per used bed is not much lower than that of new.  New beds on the other hand come neatly packaged and can be efficiently packaged into a container.  If you are interested in new beds, we will be happy to provide you those prices.

 

Date Posted:
11/15/2006 10:42:20 AM

Question
Do you send orders to the Uk?Does this item listed below have two tubes attached so it can be connected to Oxygen and Drip? If not do you supply anything like it. If so what would be the lead time and is there a min order qty.Soft Touch Nasal Adult Cannula Only Straight TipsItem #: 0154SCHMDSoft-Touch nasal cannula comfortable, economical and latex-freeOur soft, pliable, over-the-ear nasal cannula provides a better patient fit-ideal for long-term care. Also a smart choice for short-term oxygen therapy in a post-op setting.

Answer

Dear Ms. McColm:

Thank you for your inquiry.  We do ship to the UK.  However, the cost of shipping of one case of 0154SCHMD, would be greater than the actual price of the case.  Unless you are ordering multiple cases, it is not practical to ship to the UK. 

Date Posted:
11/15/2006 10:36:57 AM

Question
I am looking for a Narcotic Cabinet for a customer with these dimensions. 20" Height,12" wide, & 6" deep.I am also looking for 80 of them. Thank you.Pat Glavin

Answer
gave to christina

Date Posted:
11/15/2006 9:16:34 AM

Question
I am looking for a pair of scissors in which are used to remove the dew claw on dogs. At the tip of each side of the blade it is curved. The sharp edges when seperated form a circle. Do you have anything like this?

Answer
spoke to customer CC

Date Posted:
11/15/2006 6:22:11 AM

Question
Hello,I am a pug breeder in Seattle, WA......my breed of dog, pug, needs complete birthing assistance in the litters.Therefore, I need to buy a couple of pairs of basic hemostats to clamp the umbilical cords.Also, I need to buy a single stethoscope to monitor the dam and the pups throughout the process of delivery.Please, assist me in ordering the correct tools for my requirements.Thanks so very much. Hope to hear from you very soon..I have a litter due in the near future.and I wish to be ready!Barb Fairbanks

Answer

Dear Barb,

Thank you for the inquiry. Unfortunately, we do not carry hemostats, trying visiting http://www.hemostat.com/

However, we do have a wide variety of stethoscopes.  Please visit www.msecompany.net  and enter "stethoscope" in the product search.

Thank you,

MSEC Customer Service

Date Posted:
11/14/2006 3:23:46 PM

Question
I am requesting surigal glue used in surgery to connect tissue in place of surigal stitches.my email

Answer

Dear Jan,

Thank you for the inquiry.  We do not carry this item but we can refer this website to help accommodate your needs: www.medibix.com

Respectfully,

MSEC Customer Service

Date Posted:
11/14/2006 2:25:27 PM

Question
I need some new wheels for my walker. Approximately 2 1/2"Do you have anything like that or would you know where I could buy some?

Answer

Dear Barbara,

Thank you for the inquiry, however in order for us to address your question, we need to know the model of your walker. Please advise and respond to info@msecompany.net.

Thank you,

MSEC Customer Service

Date Posted:
11/14/2006 11:05:48 AM

Question
I have a "new-life elite oxygen concentrator and I use a bubble humidifier with it. I am currently on 2 liters. Would you be able to tell me exactly what size, quality container I should use since I am only on 2 liters (what would the number of the bubbler be for those low liters?) Thank you for your help.

Answer

Dear Carol:

Unfortunately we can not assist you with the answer to your questions. Please talk to a respiratory specialist in your area.  All the best.

Date Posted:
11/13/2006 5:52:18 PM

Question
Yesterday my husband had an insulin reaction at church. One of the nurses attending him stated that there was a calculation for determining the rate at which insulin lowered the blood sugar/unit of insulin. What is that calculation & where is it to be found? Also is it available? He is currently on a sliding scale but I feel that it needs fine tuning and that this would be a huge help!

Answer

Dear Mrs. Wann:

Thank you for your inquiry.  Please consult with your physician for answers to yur questions.

Date Posted:
11/13/2006 9:03:19 AM

Question
do you supply through medicare insurance for rental of electric chair life for flight of stairs i am 6 feet 295 lbs? male????????

Answer
I have contacted customer.CC 11/14/2006

Date Posted:
11/13/2006 1:37:49 AM

Question
looking to purchase a class 3 laser machine.Rivage is one manufacturerCannot find direct contactThanks

Answer
I have contacted this lead. CC

Date Posted:
11/11/2006 10:35:47 PM

Question
My husband had a stroke 6 months ago and has use of his affected arm, but still can not type. We brrowed a TENS unit from a friend to use on his hand. Where do we place the electrodes? On each finger, or just on the top of his hand?

Answer

Dear Mrs. Obergfell:

Thank you for your inquiry.  Before using a TENS unit we recommend a visit with a chiropractor. There are many TENS units on a market and many require a prescription before purchase. A visit to a doctor will not only answer your question, but will also provide you the correct type of TENS unit to purchase as well as the correct application of such unit.

Date Posted:
11/11/2006 6:12:21 PM

Question
I have a relative who was in a coma and will be leaving the hospital to be taken care of at home. He needs head/neck support and I would like to purchase a travel/neck pillow to help. The ones I have found in the store do not provide enough support as his head would be able to sway freely. Any ideas? I appreciate any assistance you can provide. Thanks- Kari

Answer

Dear Kari,

Thank you for the inquiry.  Please visit www.msecompany.net.  In the product search please enter: GER-LVRT021ROCMM.  Let us know if you would like to order. Please call 1-877-406-4480 X 107.

Respectfully,

MSEC Customer Service

Date Posted:
11/11/2006 1:40:12 AM

Question
YOUR ARE MANUAL SERVICE OF VENTILATOR 8400ST Y MARK 7 OF BIRD.

Answer

Dear Gus,

Thank you for the inquiry, however we do not provide any service.  We strictly sell and distribute products.

Respectfully,

MSEC Customer Service

Date Posted:
11/10/2006 7:37:08 PM

Question
can you guys send equipment to Asia?

Answer

Dear Felisa,

Thank you for the inquiry. We do have a BAX Global account. This enables us to ship to any airport in the world.  Depending on the item, we can prepare a quote for the items you are interested in purchasing.  Please contact info@msecompany.net with your item numbers and shipping address.  It will be less expensive if we deliver to a major airport rather than door to door.

Respectfully,

MSEC Customer Service

Date Posted:
11/10/2006 6:10:54 PM

Question
I need some 5/32 I.D. x 1/4 O.D plastic tubing for a PEG (gastrostomy tube)feeding tube.

Answer

Dear Walter,

Thank you for the inquiry.  This is what we do have available:

http://www.medical-supplies-equipment-company.com/product/ppf/param/0_0_feeding%20tube_1_true_false1_0/product_search.asp

Respectfully,

MSEC Customer Service

Date Posted:
11/10/2006 4:33:00 PM

Question
hello I was wondering if you by chance had any footless pantyhose or tights in 20-30mmhg, or where i could buy a pair. thanks for your time

Answer

Dear Liz,

Thank you for the inquiry.  We do have open toe compression stockings. Please visit our website at www.msecompany.net to see if

Item #: M101C169VGSGSI

fits your needs.

Respectfully,

MSEC Customer Service

Date Posted:
11/9/2006 11:51:50 PM

Question
I am interested in you two basin sink, Item #: 8142-2FMAROWhat are the overall dimensions of this sink?

Answer

Dear Brian,

Thank your for the inquiry.  The overall dimensions of item #8142-2FMARO are as follows:

Unit Width:  30 in

Unit Length:  41.5 in

If you are interested in purchasing the price will be negotiable if buying more than one unit.  Please allow me to prepare a quote for you.

Respectfully,
 
Christina Contreras
Senior Sales Associate
Medical Supplies & Equipment Company, LP
www.MSECompany.net
toll-free: 1.877.706.4480 x 107
direct/international: 1.713.589.6059 X 107
fax: 713.706.4161

Date Posted:
11/8/2006 2:32:52 PM

Question
How do I find the Glucoboy for Nintendo

Answer

disregard

Date Posted:
11/7/2006 4:22:08 PM

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