Ask The Pros:

Question
I am looking for information on using hoyer lifts and/or sit to stand lifts on carpeted floors. Please include health or safety risks to caregiver and resident. Any solutions or suggestions are appreciated.Thank you.

Answer

Dear Kelli,

Thank you for the inquiry. In order for us to adequately answer your question, we need to know what type of hoyer lift you are looing to purchase. We have hoyer lifts that accommodate small and large (bariatric) patients. Please advise.

Respectfully,

MSEC Customer Service

Date Posted:
12/9/2006 1:30:08 PM

Question
while watching an episode of ER. on tv i saw a doctor who had parkinson's use a small camera to look inside a patient's ear does this device exist what is the price and where can one be purchased

Answer
I have contacted this customer.

Date Posted:
12/9/2006 10:36:51 AM

Question
I have an over the door neck traction with a water bag which I have not used in a while and want to start again. But I forget how much weight I am supposed to use in the water bag for the traction. Thank you for your help. I am happy to discover your website.

Answer

Dear Nancy,

Thank you for the inquiry, however, we need to know the make and model of your door neck traction unit.  I can get the instructions from the manufacturer and forward them to you. Please forward the information to kristy@msecompany.net

Respectfully,

MSEC

Date Posted:
12/9/2006 7:51:03 AM

Question
siri need the price list of mass spectrometer and clarus 500 gas chromatograph

Answer

Dear Micheal,

We currently do not have a mass spectrometer and clarus 500 gas chromatograph in stock. Sorry for the inconvenience.

Respectfully,

MSEC

Date Posted:
12/8/2006 4:34:47 AM

Question
My husband is a quadriplegic who requires 24 hour care. I need to find a place where I can buy synthetic gloves in bulk, and I found your site. However, I can't seem to narrow down my search for gloves - I get 29 pages of gloves of all kinds to wade through.Can you tell me quickly: do you carry gloves that are synthetic (not vinyl), powder free and latex free in a size large? If so, what is the price and brand? I purchase them by the case. I've used the Accutouch before and they are okay, but I prefer Handgards or Ansell. Anything comparable to that available?

Answer

Dear Kelly,

Thank you for the inquiry.  Please visit our website and type in item #304VSMMD in the product search. I strongly recommend these gloves and they come 1000 per case.

Respectfully,

MSEC

Date Posted:
12/6/2006 1:39:29 PM

Question
I'm an individual trying to help some poor people and I'm looking for used bed at a low price or even for free so we could donate them to the hospital in hometown HAITI cause it's really in bade shape there's a lack of bed even service

Answer

Dear Rolare,

Thank you for the inquiry.  I really wish we could help but have discontinued selling/distributing used beds.  Good luck in your venture.

Respectfully,

MSEC

Date Posted:
12/6/2006 9:22:09 AM

Question
I have a growth or mass over my ankle that makes out like I don't have an ankle. Should it be removed and what type of mass coult it be?

Answer

Dear Marcie:

We can not offer you medical advice.  Please consult with your physician.

Date Posted:
12/6/2006 4:08:33 AM

Question
Phebe Hospital, Liberia, has a new GE / Baharat Xray system but no assembly instructions. Who can supply them? What special skills / tools / instruments are needed to set it up?lls

Answer

Dear Norm,

Thank you for the inquiry, however we do not sell the new GE/Baharat Xray system.  You may want to contact the manufacturer (GE) for the instructions, here is their website: www.gehealthcare.com

Respectfully,

MSEC Customer Service

Date Posted:
12/5/2006 1:23:47 PM

Question
I recently purchased a new massage table. Where can I find a cloth cover or sheet that fits a massage table in Houston Texas.Thank u 4 your help Tim Timmons

Answer

Dear Tim,

Thank you for the inquiry.  Our call center is in Houston. We are an internet based company that ships directly from our warehouse to the customer.  We do have warehouse's in San Antonio and Grand Prarie. Sometimes when you place an order before noon (and shipping within Texas) it will be received the next business day.

Respectfully,

MSEC Customer Service 

Date Posted:
12/5/2006 12:11:37 AM

Question
I am in need of a single head used surgical light with 360 degree rotation capabilities. Do you have any in stock, and what is the pricing for this item?

Answer

Dear Dr. Leavell-Hayes,

Thank you for the inquiry. May I recommend the Outpatient Plus Minor Surgical Light which comes with a 3-year warranty.  Please visit our website (www.msecompany.net) and search item #2154210BUR.  We do have them in stock.  Delivery usually takes 5 business days.  Call me if you have any other inquiries or would like a quote with shipping charges.

Respectfully,

Christina Contreras

1-877-706-4480 X 107

Date Posted:
12/4/2006 2:11:00 PM

Question
will you please see if you can locate a used OR equipement table similar to the one you have in stock for $374.Thank You

Answer

Dear Marly,

Thank you for the inquiry, however we do not sell used OR equipment.  Please check your local yellow pages and search under "durable medical equipment". Sorry for the inconvenience.

Respectfully,

MSEC

Date Posted:
12/3/2006 12:34:17 PM

Question
Can I (as a National Certified Medicalassistant) order from you directly?Do you have stitch scissors?

Answer

Dear Margaret:

Thank you for your inquiry.  You can most certainly order from us directly.  Please call our customer service department toll free at 877-706-4480 for assistance.

Date Posted:
12/2/2006 7:35:03 PM

Question
I AM A LONG TIME T7 PARALYTIC WAS GIVEN BOTH BASE AND PORTABLE UNITS, BUT WAS NEVER TRAINED TO WHERE TO PLACE THE PADS TO EXERCIZE WHICH MUSCLES.WHERE CAN I GET A MANUAL OR MEDCIAL BOOK ON THIS SUBJECT.

Answer

contacted customer via phone CC

Date Posted:
12/2/2006 2:20:59 AM

Question
i need medical equipment to help poor circulation in my legs

Answer

Dear Francesca,

Thank you for the inquiry. Please visit our website: www.msecompany.net and search for TENS UNIT. Read the description and decide which unit fits you best.  Please consult a doctor before ordering and to see if this is the best treatment for your condition.

Respectfully,

MSEC

Date Posted:
12/1/2006 12:53:37 AM

Question
I am looking for a specific product. It is called a twofer needle. It is a 16gauge needle and is used to dilute powder iv drugs. It is a vented needle. The supplier we normally order through (Baxa Corp) is on an 8-10 week backorder. Can you find this item somewhere else? Thank you for your assistance.

Answer

Dear Charles Martin,

Thank you for the inquiry, however we do not sell twofer needles. Try www.msdistributors.com 

Respectfully,

MSEC

Date Posted:
11/30/2006 1:40:55 PM

Question
Do you have a source for door/wall hanging storage units for Isolation rooms in hospitals?

Answer

Dear Helen,

Thank you for inquiry.  In order to address your question accurately, we need to know the voltage, length, and weight capacity desired. Please advise.

Respectfully,

MSEC

Date Posted:
11/29/2006 1:33:07 PM

Question
In addition to the "equipment" for hand rehabilitation in your website, do you have something more therapeutic or soothing? Something similar to a foot bath, perhaps, only for hands? (Soak hands in warm vibrating water?) My husband's hands are becoming very arthritic. Thank you.

Answer

Dear Elaine,

Thank you for the inquiry.  It sounds like a paraffin therapy might be the answer to aching pains from arthritis.  Please go to our website (www.msecompany.net) and search Item #: 046THCMM.  Call us if you have any additional questions.

Respectfully,

MSEC

Date Posted:
11/29/2006 11:01:53 AM

Question
l take a 8 wide shoe.. are your sizes the same as any other retailer.. would l order the same size here??.. l have asked this question to you before and did not get a response... please let me know so l can make my order

Answer

Dear Susan,

Thank you for the inquiry.  Yes, our sizes are the same as any other retailer.

Respectfully,

MSEC

Date Posted:
11/29/2006 6:16:26 AM

Question
We are replaceing our eductor and would like information on a new system.

Answer

Dear Barb,

Thank you for the inquiry, however we do not have any eductors available.  Please visit http://www.eductor.net/ for help and/or assistance.

Respectfully,

MSEC

Date Posted:
11/28/2006 5:11:59 PM

Question
I am looking for used bed rails for my mother she needs support getting up and is low income I need something reasonable,

Answer

I contacted customer

Date Posted:
11/27/2006 6:49:27 PM