Ask The Pros:

Question
I live in Brasil country and I need to buy 4 FIO2 generator from vital signs,could you please help me to find how can I buy from Brasil to be shipped to USA,and their prices?thanksPatricia

Answer
i emailed her. CC

Date Posted:
2/15/2008 2:17:53 PM

Question
Do you have a evaluation criteria template for surgery equipment?

Answer

Dear Josee,

Thank you for the inquiry, however we do not have an evaluation criteria template for surgery equipment.

Respectfully,

MSEC

Date Posted:
2/14/2008 11:12:07 AM

Question
We are looking for cloth, autoclavable gowns in a size small. Do you carry any?

Answer

Dear Stephanie,

Thank you for the inquiry, however we do not carry autoclavable gowns. Our gowns are only disposable or machine washable.

Respectfully,

MSEC

Date Posted:
2/13/2008 12:10:56 PM

Question
when getting in my wheelchair I have to slide into the seat. The chair seat is made of a material that makes sliding almost impossible. Looking for a thin seat or slipcover with a smooth surface that would allow me to slide easily.

Answer

Dear Charlene,

Thank you for the inquiry, however we do carry any slip covers. We do have a wide selection of seat cushions. Please click the following link for additional information:

http://www.medical-supplies-equipment-company.com/product/ppf/param/0_0_seat%20cushions_1_true_false1_0/product_search.asp

Respectfully,

MSEC

Date Posted:
2/11/2008 10:48:16 PM

Question
My husband, 87 yrs old, 5'10 and 170 lbs., needs a commode sling for a Hoyer lift. Would you recommend the classic full body commode sling or the U-shaped? Does it have to be measured and fitted?

Answer

Dear Agnesa,

It does not have to be measured.  You would need the large sling with the commode opening. Please see the following:

http://www.medical-supplies-equipment-company.com/showcart.asp?NumCheckboxes=

Respectfully,

MSEC

Date Posted:
2/8/2008 12:57:38 PM

Question
I need to buy scrubs that can be autoclaved. What kind of material will work, and do you sell any?

Answer

Dear Melanie,

Thank you for the inquiry, however we do not carry autoclavable scrubs. All of our scrubs are either disposable or machine washable. Sorry for the inconvenience.

Respectfully,

MSEC

Date Posted:
2/3/2008 3:33:43 PM

Question
I am looking VG200 video gastroscpe WELCH ALLYN used or refurbished. Please email me. Gustavo

Answer

Dear Gustavo,

We currently do not have this item in stock. Please check back in a few weeks.

Respectfully,

MSEC

Date Posted:
1/31/2008 4:14:33 PM

Question
woudl you please contact me - I need to furnish a new clinical skills training center and looking for used equipment. Tom Loveless 215-503-9491

Answer

i called customer. CC 01/31/2008

Date Posted:
1/31/2008 3:03:44 PM

Question
How do you activate the fiberglass casting material? How long does it take to set? Does it come in anything wider than 4 inches in width?

Answer

Dear Daniel,

Thank you for the inquiry. In order to activate the fiberclass casting material, you must get it wet.  It usually will set within a half hour. The largest size we sell is 4 inches, sorry for the inconvenience. If you have any questions, please let us know.

Respectfully,

MSEC

Date Posted:
1/30/2008 10:03:07 PM

Question
We are looking for a high-density plastic cart much like your metal ones and it has to have an exam light that can attach to it.

Answer

Dear Jennifer,

I can prepare a quote for you for. I need to know a few things:

1) What voltage do you need the light?

2) How many carts with lights do you need?

3) Where are we shipping?  I need to know the city, state and zip.

4) Do you have a receiving dock?

Please email me: christina@msecompany.net

Respectfully,

MSEC

Date Posted:
1/28/2008 5:29:12 PM

Question
I am inquiring about item#PulseOx 5500. Is this item new or used? Why does this item need a prescription and the item#PulseOx 7500H not? I am considering purchacing this item for a friend that resides in Canada, would this item need a Canadian prescription or one from the US? Unfortunately, where my friend lives it can take 8 to 10 months to recieve a prescription for items like this. She has already been waiting eight months for an appointment with a cardiologist, when they contacted her about her schedualed appointment it was another eight months away. The same is true for a respiroligist. She does use oxygen and has no way to monitor her saturation levels in the mean time. I would appreciate any help that you may offer. I am looking inexpensive solutions like item# PulseOx 5500 because she is unable to work and being declared disabled in order to qualify for help in obtaining needed equipment has been in process for over a year, finances are at a premium. Thank you for your help.

Answer

Dear Laura,

We do not need a prescription. This is new item. If you would like to place the order, please call 1-877-706-4480 x 107.

Thank you,

MSEC

Date Posted:
1/22/2008 8:20:36 PM

Question
Hello, I Am Peruvian and i wanted to know information abouth the prices of the products of hot therapy and equipments of electrotherapy, which is the minimal quantity needed for the purchase, if there are discounts for big purchases and the way of payment, if they facilitate the sending to Peru. I am beginning in the sale of these products and I am interested in the information.Atte

Answer

Hi Tessie:

Thank you for your inquiry.  We can offer discount for larger purchases. Although, we can ship items directly to Peru, it is not practical to ship only a few items due to the potentially high shipping cost.  It is always more economical to purchase and ship in bulk.  If you would like us to provide you with a quote, please email us the item numbers and the desired quantity.  Please email your request to inquiry@msecompany.net.  Also, please keep in mind that all international orders must be prepaid via bank wire transfer.  We don't accept internationally issued credit cards.

Date Posted:
1/22/2008 4:46:36 PM

Question
Could you please advise how I can obtain an acapella device.Thank you.

Answer

Dear Ken:

We are not familar with acapella device.

Date Posted:
1/22/2008 12:11:36 PM

Question
Does Medicare cover dropfoot splints? If so, will I need a prescription from the Doctor? Meet with him Jan 21.

Answer

Dear Stanley,

Thank you for the inquiry, however we do not know if medicare covers the dropfoot splint due to the fact that we do not accept Medicare. Call Medicare and ask them.  Sometimes you can purchase the item and they will reimburse your expenses.

Respectfully,

MSEC

Date Posted:
1/20/2008 2:59:40 PM

Question
do you know how to export used medical equipments to be exported to developing countries?

Answer
We regulary export medical equipment overseas.  If you would like us to provide you a quote on medical equipment, please contact us toll free at 877-706-4480.

Date Posted:
1/17/2008 10:04:21 PM

Question
Good afternoon, I was wondering if you sold a device that would enable us to calibrate our Nellcor oximeters (model # NP-B40). We will be conducting a study of 200 patients, we will be studying 20 patients at the time, hence our devices will be used by many people and moved etc... We were hoping to calibrate the oximeters in between each subject to ensure proper readings for each individuals. Would u be aware if such devices exist? Looking forward to hear from you. Regards Cathy

Answer

Dear Cathy:

Thank you for your inquiry.  We would recommend that you contact the manufacturer directly to obtain a reply to your question www.nelcor.com

Good luck.

Date Posted:
1/16/2008 12:13:33 PM

Question
I have recently lost my health coverage and am looking for a discount ostomy supply place to get the supplies I need at a more reasonable price than the major suppliers. I have an ileostomy and must change my pouch and wafer daily. I use exclusivly Hollister products, but I dont see the ones I use on your website. They are: 14803 and 18103 for the wafer and pouch..and various other items as well. Can these things be ordered and if so how long does it take, can you give me a price on them prior to ordering ( if you can order)? I need all the help I can get and will be grateful for your help. Thank youHarriet

Answer

Dear Ms. Harriet:

Thank you for your inquiry.  Unfortunately, we dont offer the Hollister products you had requested.

Date Posted:
1/15/2008 11:10:23 AM

Question
Can other brand slings be safely used on Hoyer brand lifts?

Answer

Derek,

Thank you for the inquiry. No, other brand slings can not be used on any Hoyer brand lifts.  We would need to know the make and model of the power lift in order to suggest a comparable sling.

Respectfully,

MSEC

Date Posted:
1/15/2008 10:19:33 AM

Question
do have name brand used laser for skin treatment and for hair removal. could you quote me the model # and pricing.they should not be more then five years

Answer
I emailed pictures and pricing to customer.

Date Posted:
1/15/2008 4:09:41 AM

Question
Do you purchase used hospital beds, commodes, crutches, etc? I have a number of items and not sure what to do with them.

Answer

Dear Kristi,

We no longer purchase used products from suppliers we do not have an account with. The best thing to do is try and sell the items within your city because the shipping cost may exceed the product value.

Respectfully,

MSEC

Date Posted:
1/12/2008 9:23:09 PM