Ask The Pros:

Question
Hello Can you please tell me where my order is...it's verry important that I will get it in This week!I was toled taht the order is going to take 5 working days so I relayed on that and it! I am fliying to africa and need the surgical instruments urgently!Thanks a lot

Answer

Dear Mirjam,

The order you gave us is invalid. Can you please call us at 1-877-706-4480 x 107. We need to sort this out because we do not have a record of your order.

Respectfully,

MSEC

Date Posted:
7/3/2008 10:12:46 AM

Question
Subject: All Kinds of Dental ,Surgical ,Beauty ,Veterinary & Eye Instruments Dear Sir/Madam, First of all ,I send to you a best regards and hope you will be glad to recieve my mail.Our company is engaged in manufacturing dental and Surgical instruments including impression trays,dental articulator,dental scissors,dental pliers,tooth extracting forceps,eye,Beauty and other dental related Instruments.please specify any other instruments which fall into your sales line.We can develop the products to your specification and will very much appreciate the opportunity to work for your compnay. Always we would like to see our valuable customers with hapiness and our business associates who reward us with their confidence in us and our products.we want to provide you with best service.This is our promise with you for current and future business.We feel much pleaseure if you contact quickly with our company for purchasing high quality dental and surgical instruments, eye & Beauty Instruments and Veterenary Instruments which manufacturing as per quality systems and standard and after consider on my above truly words.Bundle of thanks for reading and understanding about the history of AL NOOR INDUSTRIES. We have decided to expand the business in your country and looking farwad trust worthy buyer.Due to our fine quality and highly compititive prices. We are seeking your kind cooperation to set up a business with your company.Thank you for giving thought to our proposal.Hope to hear from you soon.You do not hesitate you call us or mail us in this regards.We are waiting for your kind responce. Thanks and Regards, Company Name: Al Noor Industries. Proprietor: Mr Mubashar Hassan Contact No: +92 52 8050506 Fax No: +92 52 4292037 Cell No: +92 344 6008565 Cell No: +92 300 6197726 Email: info@alnoorind.com Email: alnoorind@hotmail.com Email: alnoorind@yahoo.com Web site: www.alnoorind.com Company Postal Address: Al Noor Industries The New Horizon Model School Islam Nagar Pacca Garah Sialkot( PAKISTAN)

Answer
emailed customer

Date Posted:
7/3/2008 9:11:47 AM

Question
Hi, This is Dr.Bilal Khan mailing to you from Lahore Pakistan.I wanted information on this Microvascular coupling device.About how much it costs and can it be delivered to Pakistan.I saw the pictures athttp://www.ispub.com/ostia/index.php?xmlFilePath=journals/ijtcvs/vol4n2/unilink.xmlI tried my level best searching for a quote/price anything i couldnt find it online for ordering.Any info about the price with be a great help. Thanx Regards.Dr.Bilal KhanPlastic Surgery Dept and Burn Unit.Mayo Hospital Lahore, Pakistan.

Answer

i emailed the doctor some suggestions

Date Posted:
7/1/2008 12:25:22 PM

Question
good day to youwe buy 1 unit of 0021DNT and 1 unit of 5021DNTWE LIKE TO KNOW IF THERE IS AN STANDART VERIFICATION DOCUMENT THAT WE CAN PRESENT TO OUR CUSTOMS A-S-A-P

Answer
emailed them a commerical invoice.

Date Posted:
7/1/2008 4:54:06 AM

Question
We are interested in the purchase of the above mentioned ultrasound machine. Kindly, send us the price and it shipping quotation to Dubai.UAE + Durability specificationWe are looking forward to doing business with you.Dr Lavel.King Faisal Medical Center.DubaI.UAE.

Answer
emailed scott to see how much and if available.

Date Posted:
7/1/2008 1:44:48 AM

Question
Hi,I have a few questions about the Nexerciser:(1) Is the display digital or analogue?(2) Does the unit measure pounds or kilograms of force?(3) What is the resolution of the displayed value? In other words, does it measure pounds to the nearest pound, 1/2 pound, 1/4 pound, 1/10 pound, etc.?(4) What is the highest poundage the unit can register?I'd greatly appreciate any information you can provide me. Thanks!Scott

Answer
emailed customer brochure.

Date Posted:
6/28/2008 2:59:12 PM

Question
Hi I order lumbar sacral and i did get it and i orded it the june 9

Answer

Dear Dorota,

Was there a problem with the product.  Sometimes items take awhile when they are straight from the manufacturer. Which usually takes 7-10 business days.

Respectfully,

MSEC

Date Posted:
6/27/2008 2:36:17 PM

Question
I need a quote for a microscope please.Binocular zoom stereo body,Fosucing stand with mounting post for F,FX holder,vertical pole 400mm,Super wide field eyepieces 15X, w/25mm recticle mount, Auxiliary lens, 0.5X W.D. 150mm, Ring flourescent illuminator, 110v, w/inverter starter.

Answer

Please take a look at our current microscope selection:

Lab Microscopes

• Binocular Microscopes (6)
• Trinocular Microscopes (1)

Surgical Binocular Microscopes

• Accessories for Surgical Scopes
• Ceiling Model - Binocular Microscopes
• Floor Model - Binocular Microscopes
• Table Model - Binocular Microscopes
• Wall Model - Binocular Microscopes

Date Posted:
6/27/2008 11:18:22 AM

Question
iam looking for any used slit lamp for my charity work in africa

Answer
i contacted ken matley.

Date Posted:
6/27/2008 9:03:46 AM

Question
Attention: Brittany I sent back the other brace that didnt fit and according to my mail receipt you received it on 6/21/08 at 8:16 a.m. I then ordered another brace in a larger size .Was wondering if and when the new brace was shipped as of yet? And has the brace I shipped back to you has been credited to my account. Pleasse check on this and let me know Thanks. Karla Schuck karladepew@aol.com if you need more information let me know thanks

Answer
faxed the order but mm didn't get it, e-mailed customer regarding status

Date Posted:
6/26/2008 8:02:02 PM

Question
Some of your mattresses do not have a wt. capacity on them. I am interested in #CO1-7363, but need to know the wt. capacity.

Answer
Thank you for your inquiry.  This Inner-Spring Mattress - Heavy Duty has a weight capacity of 300lbs.

Date Posted:
6/26/2008 5:57:31 PM

Question
I have worked in hospitals in the past that provide small paper trash bags that taped to the patients bed rails. Do you know where to find these?

Answer

We do carry the disposable paper and plastic bags.  These disposable plastic bedside bags have two pre-attached, self-adhesive tabs at the top for attaching to bed, overbed table or any furniture surface.  Will not harm furniture surfaces.

• Bedside Disposable Paper Bags
• Bedside Disposable Plastic Bags

Date Posted:
6/26/2008 3:07:33 PM

Question
Could you tell me what the machine name is that dispenses scrubs?Thank you,Jen

Answer
contacted her via email

Date Posted:
6/26/2008 11:50:50 AM

Question
I am the CEO of a small start up pharma company interesting in purchasing in bulk kits for minor surgery. can you give me a quote to build a kit containing the following:-sterile tray-#11 disposable scalpel-PVP swabs-steri-strip or bandaid-sterile drape-lidocaine-small gauge needle for lidocaineinterested in bulk of 1000-10000 trays, all individual and all sterileEd Kobus

Answer
working on quote.

Date Posted:
6/25/2008 9:34:33 AM

Question
Can you send me a catalog by regular mail to 3438 tangle terrace dallas texas 75233

Answer

Our web site is our catalogue. We carry products from numerous manufactures and suppliers. We add dozens of products to the web site on daily basis. However, if you are looking for something in particular, we'll be happy to assist you with your search. Please call us toll free at 1-877-706-4480 and a customer service representative will be happy to assist you.

Date Posted:
6/25/2008 1:42:07 AM

Question
Please send me a catalog of your supplies . Thank You

Answer

Our web site is our catalogue. We carry products from numerous manufactures and suppliers. We add dozens of products to the web site on daily basis. However, if you are looking for something in particular, we'll be happy to assist you with your search. Please call us toll free at 1-877-706-4480 and a customer service representative will be happy to assist you.

Date Posted:
6/24/2008 5:32:56 AM

Question
My name is Fernanda Cervera and I'm physiotherapist.I'd like to Know if is possible to buy products into site and receive it in other country, I live at Sao Paulo city, Brazil.I'm interesting to buy the digital tens exposed at the site.Thank you,Regards,Dra. Fernanda Cervera

Answer

Dear Dra. Cervera:

We do ship our products internationally.  However, it is our company policy that all international orders are paid in advance via bank wire transfer.  As a result, when you considering the wire transfer fees and the delivery charges, it is more cost effective to buy multiple units instead of a single unit.  If you still decided to order from MSEC, we will be happy to provide you with bank wire transfer information. 

Date Posted:
6/23/2008 6:53:46 PM

Question
Two years ago I got from you a bed-pad.Number- MEP-p13605e.  Is this still available as I want to re-order 2 more. Thanks

Answer

Here is the information you have requested:

Reusable Bed Pad
Reusable Bed Pad - 34 x 36", Absorbs up to 1800cc

http://www.medical-supplies-equipment-company.com/product/ppf/id/4191/new_prod_full.asp

Date Posted:
6/23/2008 4:54:03 PM

Question
How many minutes of oxygen is in this size tank?Thank You

Answer
Under normal use the tank may hold 20-60 min of O2.  The time will vary based on the volume outflow of oxygen and/or the oxygen requirements of the individual.

Date Posted:
6/20/2008 5:20:20 PM

Question
Dear Sirs, I'm from a company in Portugal, Fardiotop, we work with Nuclear Medicine and Diagnostic Products.In this moment we represent some companys, like Cyclofarma, Rotop, Cisbio Internacional, Brahms, IBL.We are very interested in some of your products, expecially Lead Aprons.Is it possible for you to send us a price list? Or do have same representation in Europe?Kind Regards, Liliana Casquiço

Answer

Dear Lilana:

Thank you for your inquiry.  We do not have representation in Portugal at this time.  Discounteed prices for products is offered for multi piece purchases.  If you could tell us how many aprons would you be intrerested in purchasing, we will be happy to offer a formal proposal.  Please email us back at inquiry@msecompany.net.

Date Posted:
6/20/2008 11:05:02 AM