Ask The Pros:

Question
Dear Sirs,We are national dealers of medical equipment in Ecuador. Please can you send me a price list and brochures of medical equipment that you can offer us.. ?Best regards,

Answer

Dear Omar:

Thank you for your inquiry.  We do not carry product brochures.  Many of our products are on our website www.MSECom.net.  We ship all over the world.  If you are looking for something specific, please let us know the item and the quantity.  We will be happy to quote you pricing based on the volume of your purchase.

Date Posted:
8/8/2008 2:52:40 PM

Question
Do you have a product catalog with pricing? If so, I would like one sent to me

Answer

Our web site is our catalogue. We carry products from numerous manufactures and suppliers. We add dozens of products to the web site on daily basis. However, if you are looking for something in particular, we'll be happy to assist you with your search. Please call us toll free at 1-877-706-4480 and a customer service representative will be happy to assist you.

Date Posted:
8/7/2008 7:55:12 PM

Question
HELLO.Ä° AM MURAT.BEFORE Ä° ASKED TO NELLCOR DÄ°SPOSABLE SENSOR.BUT YOU HAVENT GOT NEONATAL DÄ°SPOSABLE SENSOR.Ä° NEED TO ORÄ°GÄ°NAL NELLCOR MARK N-550 AND N-560 SERÄ°E NEONATAL DÄ°SPOSABLE SENSOR.Ä°N TOTAL Ä°S 3000 PCS.HOW MUCH Ä°S THE THÄ°S SENSOR FOR 3000 PCS.THANKS

Answer

Dear Murat, 

I have already provided a quote for you. I don't understand want you need. Please clarify.

Respectfully,

Christina Villa

Date Posted:
8/7/2008 2:24:30 PM

Question
I need to know what the availability of the following: Three of item #1187UMF (solid doors) and six of item #6187UMF (glass insert doors). How long would it take us to receive? Thank you.

Answer

BES 8/5/08. working on solid date

1450 our freight

umf ship 4-6 wks per john tadlock (no sooner possible as they have a 30 unit order in works that is taking up most production)

checking if sandusky has similar units

Date Posted:
8/5/2008 5:43:29 PM

Question
helloi come from turkey.i am biomedical technician in here.i need nellcor mark n-550 and n-560 serie disposable sensor.this sensors will be with original and faraday cage.i want to 3000 pcs from neonatal,7000 pcs from adult,5000 pcs from pediatric.in total is 15000 pcs.what is the price of this disposable sensors?i waiting for your replythanks

Answer
emailed quote for MAX-A's and MAX-P's, we do not have any MAX-N's

Date Posted:
8/5/2008 11:03:59 AM

Question
Dear Sir,I have seen the polar ice pack on your website. Do you have any distributer in Singapore?Please revert the soonest possible.Thanks.

Answer

We do not  have a distributor in Singapore at this time.

Date Posted:
8/5/2008 12:08:34 AM

Question
I have contacted your office twice to receive a credit note for items that were returned. The invoice number is 117709. We require this credit note to pay for the restocking fee on invoice 117709-1. Please email the credit note to the above address or send a fax to (204)768-0624.Thank you.Barb StiemAccounts Payable - Finance DeptCancerCare MB

Answer
forward to samal. CV 08/04/2008

Date Posted:
8/1/2008 4:30:18 PM

Question
We are looking for aircair ac 200 (hill-rom) air pump for air bed. We are on a budget caring for family member. Any help in finding would be appreciated.

Answer

Dear Eric,

We do not carry this pump, however try calling Partsource at 1-877-497-6412 x 1546.

Respectfully,

MSEC

Date Posted:
7/31/2008 10:38:30 AM

Question
We are home adaptation and assistive technology solutions provider. In the next couple of months we will be presenting Aging-in-Place concept in our community centers. I am asking for your permission to use pictures from your web site as samples of assistive devices. Working together: we can help elderly and disabled people remain independent in their own homes.

Answer

Dear Michael:

You have our permission to use any images or content from our webiste.  We would however appreciate it if you reference our company website www.MSECom.net during your presentation as a source for these types of products and supplies. 

Date Posted:
7/31/2008 12:01:45 AM

Question
Please quote the following list for new gyn office opening August 11th.2 long curved surgical scissors2 straight surgical scissors 5 1/2disposable speculums (med, part #59001590)Welch Allyn vag spec illuminator wired2 small pederson speculum2 larged 30mm view standard graves speculumsendometrial biopsy catheters18 gauge spinal needles, 2thermometerdisposable scalpels, 15 bladepacking strips 1/2steri strips 1/4 5-0 vicryl suturescombine dressingssterile surgical drapes4 biohazard waste canssharp containers (may already be in suite)cloth gowns (tan, black or forest green) impervious sterile gowns smallsterile latex and powder free 6 1/2 size glovesnon sterile latex and powder free small glovespaper sheetsexam table papermasks, caps and shoe coverssterilization pouches for autocaveinstrument tray with flat coverstainless steel bowlssterile procedure packs with and without instrumentspovidone-iodine swabsticksbetadine price various sizesMonsels paste80% trichloroacetic acidLugols solutionPessary fitting kit (Premier?)hemoccult test cards with developergauze, 4x4 sterile and non-sterilelubricating jellypaper tapediaphram sizing kittest tubesslidescover slipsAEDaccucheckHerpes culture test mediaChlamydia/GC testHPV DNA testsKOH reagentNSS solutionsyringes/needlessuture removal kitsstaple removal kitsIris scissor curved 4 1/2metzenbaum scissors curved 5needle holder approx 5 and 7-82 tissue forceps serrated 5 1/2adson dressing forcepstopical anesthetic spraykelly forceps curved 5 1/2moderate absorbency underpads (chucks)

Answer
preparing quote, emailed  customer.

Date Posted:
7/30/2008 10:32:27 PM

Question
Should enteral feeding be monitored and prescribed by a doctor? My insurance company feels that a prescription is not needed. This implies that a doctor/nutritionist need not supervise the feedings which, is then denied by insurance coverage.

Answer

Dear Gerry:

Unfortunately, we can not comment on the criteria used by your insurance company to qualify your claim for reimbursement.

Date Posted:
7/30/2008 12:49:35 PM

Question
Dear Madam/ Sir,Can you supple Maquet and Stryker spare parts?Thank you.Best regards,Ofer

Answer

Dear Ofer:

We do not supply replacement parts for Marquette or Stryker.

Date Posted:
7/30/2008 5:38:02 AM

Question
we are looking for a tattoo laser or lasers

Answer
called lee atkins

Date Posted:
7/30/2008 3:50:45 AM

Question
I am looking for an inexpensive electric hoyer lift. Do you have one?Thank you.

Answer

Our Hoyer Patient Lifts are available in numerous price ranges to fit most budgets.  In addition to manual & electric hoyer lifts, we offer accessories such as Patient Lift Slings & Trapezes.

Date Posted:
7/29/2008 9:51:12 PM

Question
Good Morning, My name is brad Miller and I'm the VP of marketing for Merchandising Inventives. We sell retail ad commercial point of purchase advertising components and medical offices are one of our biggest clients for our Acrylic wall chart holders, displays etc that every doctor office seems to carry. I'd like for you to check our company out at www.merchinv.com to see if you'd be interested in carrying our products. We offer discount pricing etc. for our buyers. Please feel free to contact me with any questions you may have at brad@merchinv.com.Thank you.

Answer
looked at website, not that impressed. CV

Date Posted:
7/29/2008 1:14:43 PM

Question
my husband just recently went to a podiatrist and they wrote him a prescription for schafer plates which is some type of durable medical equipment, however no medical supplie store nor any footit have ever heard of such a thing can you help explain to me what exactly this is.

Answer

Dear Lisa,

Thank you for the inquiry, however we do not carry this product. Try asking a manufacturer of diabetic shoes. www.aetrex.com

Respectfully,

MSEC

Date Posted:
7/29/2008 1:09:52 PM

Question
Hi,I wondered whether you sell 'Size 5 - Large - B.O.C. Type Face Masks' individually (1 Unit) and if so how much it would cost.  Are you able to accept payment via PayPal?Thanks.

Answer

Dear Ashley:

Thank you for your inquiry.  Most of our masks are sold in case quantities. 

Date Posted:
7/29/2008 12:12:13 PM

Question
Before I buy a whole case, I need to make sure these are flexable and not the kind that crack when you squeeze it.THANK YOU! S.W.

Answer

Flexible Polypropylene Intake Glass (500/case) are now only available in 8 oz glasses.  If you would like to try out a smaller sample, we do offer the same glasses in 25/pack item H05408DNYDMD.

Date Posted:
7/29/2008 6:17:38 AM

Question
We are International Worksbell, Inc. a medical equipment distributor here in the Philippines. I would to inquire if you have brand new Video Gastroscope, Video Colonoscope & it's Light Source & Video system. Please Send us a broucher.Thank you!Jude Lagayada

Answer

Dear Jude:

Thank you for your inquiry.  At this time we only carry these items in refurbished condition.  If you are interested in obtaining pricing, please let us know.

Date Posted:
7/28/2008 3:34:01 AM

Question
Hello,I want to sell your mobility scooters! If you could contact me as soon as possible I would appreciate it.Thanks,Chris Cafolla

Answer

Dear Christ:

Thank you for your inquiry.  However, we are not a wholesale distributor and will unfortunately not be able to assist you.

Date Posted:
7/28/2008 2:08:44 AM