Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
Dear Sir or Madam:We are in the process of researching a new version of disposable scrub hats for men and women with bulk pricing information. Could you please send a sample to:R. VarnerClinical LeadWomen's SurgerySharp Mary Birch Hospital for Women 3003 Health Center DriveSan Diego, CA 92123Thanks!

Answer
I emailed Kara with Medline, She is going to send us some samples to forward to our customer.

Date Posted:
10/23/2008 12:37:13 AM

Question
Hi,Would you be interested in purchasing approx 70 or less Braun Vista Basic IV Pumps (model 637-202) that are nearly new with very little total hours used ?Thanks.

Answer
forwarded informaton to jost with novatek.

Date Posted:
10/22/2008 1:48:51 PM

Question
item# 5900-01NEG. If I order 4 packs of these what's the ship charge? zip is 33411, west palm beach, flthanks,

Answer

Dear Debbie,

Thank you for the inquiry. Item #5900-01NEG would ship via FEDEX. The shipping charge to 33411, regular ground is $7.26.

Respectfully,

MSEC

Date Posted:
10/22/2008 12:00:42 PM

Question
What's the average cost to retrofit a home for a senior citizen?

Answer

Dear Michael:

Thank you for your inquiry.  Your question is very general.  What condition is the individual in (wheelchair, walking assistnace, etc)? Do you have a one or two story house?  Do you have an attached garage?  Do you have a bathtub or a walk-in shower? Do you have carpeted or non-carpeted floors?  These are some of the question we would need to know before even contemplating a price range.  For a more detailed discussion, please contact us at 877-706-4480 x 104.

Date Posted:
10/21/2008 4:45:51 PM

Question
We are interested in buy an Agfa drystar 5500 used or refurbished, do you have any?

Answer

Dear David,

Thank you for the inquiry, unfortunately we do not carry the Agfa Drystar 5500. Try www.fsimedicalimaging.net

Respectfully,

MSEC

 

Date Posted:
10/21/2008 4:35:47 PM

Question
I WOULD LIKE TO BUY A PORRTABLE MASSAGE TABLE HOW CAN I GET A ONE? AND HOW MUCH?

Answer

Dear Terry,

Thank you for the inquiry. We have a wide selection of portable massage tables.  Please take a look at the following link:

http://www.medical-supplies-equipment-company.com/product/ppf/param/2096_0__1_true/product_search.asp

Please choose one and email our sales representative your specifications and accessory requirements. Her email is christina@msecompany.net. She can get the shipping estimate and prepare a quote.

Respectfully,

MSEC

Date Posted:
10/21/2008 3:44:15 PM

Question
I need to know more about Novametrix 7100 CO2SMO Capnograph. My dad is with COPD on tracheostomy on NIV, and CO2 needs to be checked everytime I change the NIV setting. What is the size of your Capnograph, what accesories included, hw much for shipping, or do u hv a distributor in Indonesia ?Thanks

Answer

Dear Dr. Francisca Dewi,

Thank you for the inquiry.  We do sell the 7100 CO2SMO Capnograph. Are you wanted to know the memory or actual physical size of the unit? We include the sensor with the unit. I would need your address to calculate the shipping cost. Unfortunately we do not have a distributor in Indonesia. Please email your answers to christina@msecompany.net so that she may prepare a quote for international delivery.

Respectfully,

MSEC

Date Posted:
10/21/2008 1:45:30 PM

Question
pleace provide us offer c&f tripoli libya , dilevery time for :--fullbody hydrotherapy immersion tanks, one 260gallon , one 300gallon , one 425gallon .with accesories.best regardeseng.a.ageilproject manegar alroeyia eng. co.

Answer

Dear A. Ageil,

Thank you for the inquiry.  In order to better serve you, we need to know if we can just deliver to the airport because that is the only service we offer.  Please let us know. If you still want to a quote, please email what type of accesories you need for the immersion tanks to christina@msecompany.net

Respectfully,

MSEC

Date Posted:
10/21/2008 8:17:44 AM

Question
Pro:I have been inserting a 6mm flat lift in my right shoe for years after being diagnosed with having a right leg shorter by 6mm. Do you have a 6mm product ?

Answer

Dear Gerry,

Thank you for the inquiry, however we do not carry a 6mm flat lift. The inserts we sell are not flat and in our diabetic shoes. We apologize.

Respectfully,

MSEC

Date Posted:
10/20/2008 6:00:00 PM

Question
Can you modify any of the commode chairs? I need a commode for my sister with a high back with a belt at the hips and one across the chest. The rail on the side would need to lower.

Answer

Thank you your inquiry.  Commode chairs are designed to specific safety guidelines.  Therefore the chairs themselves can not be modified.  A number of commodes we offer have a drop side arm and most can be height adjusted. We also offer medical safety belts and harnesses

Date Posted:
10/20/2008 3:30:48 PM

Question
I am traveling to Europe and will be walking a lot- I have a really bad leg and back and wonder if this seat-cane will be the best to assist me. I know we will be walking and standing on this tour and need help. I don't want to use a wheelchair if at all possible. Thanks

Answer

A sitting cane may work for your needs.  You may also want to consider a rollator, which offers more support during walking, along with a resting seat and storing pouch.  It is compact and many weight under 10 pounds.  All items are available for immideate shipping.  Please contact us for more info.

Date Posted:
10/20/2008 2:04:04 PM

Question
How do you clean the filter ?

Answer

Dear Debra,

Please call Hunter products at 1-888-830-1326.  They are the manufacturer. The part number to reference is 33252. Thank you.

Respectfully,

MSEC

Date Posted:
10/20/2008 12:08:22 PM

Question
Requesting a price quote for one maybe two ltv 1000 vents and looking to see if interested in purchasing our HT50 vents? Thanks, Amy

Answer
getting a quote for this one. CV

Date Posted:
10/20/2008 8:52:49 AM

Question
send me rates & tipe of paking

Answer

Dear Ahmed,

Thank you for the inquiries, but we are a little confused. What type of rates do you need? Shipping? The diapers would be shipping via FEDEX.  Depending on how many you need will depend on the rate of the shipping. Please advise.

Respectfully,

MSEC

Date Posted:
10/20/2008 7:28:34 AM

Question
1. Are the quantities per case of 24 sheets?2. Could I just buy 4 sheets ILO the whole case?3. These are fitted sheets, right?

Answer

Dear Dan,

Thank you for the inquiry. Yes, these are fitted sheets, however we do not sell them per each. Since we sell to many hospitals, it helps to distribute in a bulk quantity.  We apologize for the inconvenience but we can not break up a case.

Respectfully,

MSEC

Date Posted:
10/19/2008 12:52:13 PM

Question
I would like to know the difference between the m20-109drz, m30-109drz m40-109drz boots. I am a diabetic and I currently wear between a size 12W and 13W shoe depending on the design.

Answer

Dear Thomas,

Thank you for the inquiry. the M20, M30 and M40 denotes the width of the shoe. M20 is wide, M30 is extra wide, M40 is extra extra wide. I hope this helps.

Respectfully,

MSEC

Date Posted:
10/19/2008 9:17:40 AM

Question
hiAbout a month ago, i bought a pair of shoes from your website (Ambulator Biomechanical Men's Diabetic Shoes - Black Leather Double-Velcro) .Can you please send me a receipt for the item that i purchased. I need that to give to my insurance company. Thanks.Customer name: Vishal Thakur

Answer

Dear Vishal:

Thank you for your purchase.  An order confirmation email has been emailed to you.  Please let us know if is sufficient.  We can email you an copy of a paid invoice as well. 

Date Posted:
10/18/2008 12:09:52 PM

Question
I want Olympus CF-30I Colonoscope

Answer

Dear Mahmoud,

Thank you for the inquiry, however we do not have one in stock. Try calling Sterile Med 1-888-252-1542.

Respectfully,

MSEC

Date Posted:
10/18/2008 10:01:14 AM

Question
could you tell me what stages of bed sores this is good for.is good for stages up to stage six or lower

Answer

Dear Cheri,

Thank you for the inquiry.  There isn't a certain stage, it is for the prevention of bed sores.  If you already have them, please treat them according to doctor's instructions.

Respectfully,

MSEC

Date Posted:
10/17/2008 7:36:53 PM

Question
I do not understand the sizing, is the 22-36 as listed like womens dress size. If I ordered a size 36 what size person would that fit? Thank you!Elizabeth Moore

Answer

Dear Elizabeth,

Thank you for your inquiry.  These lab coats are measured the same as women's dress sizes.  We have one that is available in size 2-20 and another in sizes 22-36.

Size 36 would fit a woman whose dress size is 36.  Thank you for your interest.

Respectfully,

MSEC

Date Posted:
10/16/2008 11:49:34 PM

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