Ask The Pros:

Question
I have never owned a nebulizer and wanted to make sure that this is a complete unit to be used with asthma medication and there is nothing else to buy. Do I need a prescription to purchase it? Please do not use my e-mail address except for a response to this question. Thank you for your help.

Answer

Dear Annette,

Thank you for the inquiry.  This unit comes patient ready, all you need is your medication. You do not need a prescription to purchase the nebulizer.

Respectfully,

MSEC

Date Posted:
11/24/2008 6:00:20 PM

Question
I am looking for the tracking for hospital privacy curtains, and can find no reference on your site.Please advise

Answer

Dear Lynn:

We do offer the privacy curtains and all the required accessories.  However, because the proper selection of these products depend on a number of different variable such as; ceiling height, curtain type, the desired layout, etc, we only offer these products once we understand the scope of the project.  If you would like to call us at 877-706-4480 x 108 and ask for Gilbert, he would be able to assist you with your selection needs.

Date Posted:
11/24/2008 1:02:51 PM

Question
Dear Pro:How is the T-Band burnished ?

Answer
lookin into this.

Date Posted:
11/24/2008 11:34:15 AM

Question
Who is the manufacturer of this item? Is the size the diameter of the opening or the entire disc? Thank you!

Answer

Dear Pauline,

Thank you for the inquiry.  The manufacturer of this item is MARLEN. The size of the diameter is for the opening.

Respectfully,

MSEC

Date Posted:
11/24/2008 10:54:24 AM

Question
Hi I am a doctor, I would like to know I want a machine to be used for facial muscle pain, which model is more suitable. If yes how can I place the order? How about the disinfection of the applicator? Thanks!!

Answer

Sonicator Plus 994 Combination Therapy can be used for facial muscle pain.  However, care must be taken not use the devices on or near eyes, on pregnant women, on individuals with cardiac pacemakers.  The unit comes with an extensive manual and will have a greater overview of dos and donts.  The care instructions are shown below and again are addressed in greater detail in the product manual:

1. The Sonicator Plus 994 can be wiped off with a damp cloth. The power cord should be disconnected from the unit before this is done. In the case of stubborn dirt a gentle
household cleaner can be sprayed on the cloth and then wiped on the unit. If this method is used, remove any cleaner residue with a damp cloth. Do not spray cleaner into the vents of the unit.
2. Follow the EZ Trode package insert for the use and care of the electrodes supplied with the Sonicator Plus 994.
3. For routine cleaning of the electrode cables use soap and water. Thoroughly dry after cleaning.
4. Use soap and water for routine cleaning of the Sonicator Plus 994 applicators. When disinfection is necessary, use a disinfectant such as a 10% bleach solution. Rinse the
applicator thoroughly after disinfection to remove any residue. The Sonicator Plus 994 applicator is neither autoclavable nor gas sterilizable.

Date Posted:
11/24/2008 2:23:53 AM

Question
Looking for a Oxygen mask Michine for sleeping. I would like to know the cost.. Thank you

Answer

Dear April,

Thank you for the inquiry. Are you talking about a CPAP mask?  Usually these type of masks are prescribed for people who have sleep insomnia and need a CPAP machine. Please let us know.

Respectfully,

MSEC

Date Posted:
11/23/2008 10:33:46 AM

Question
I'm looking for a shower sprayer with an overhead arm that swings around, similar to the ones at a self serve car wash. This is for a bariatric shower.Thank you,Robbie

Answer

Dear Robbie,

Thank you for the inquiry. Unfortunately, we do not sell sprayers. We are sorry for the inconvenience.

Respectfully,

MSEC

Date Posted:
11/23/2008 9:58:48 AM

Question
would these heel cups help with supination?

Answer

Dear Shauna,

Thank you for the inquiry. Soft rubber “waffle” design collapses and springs back into shape with every step. Relieves pressure on sore heels, spurs and bruises. The product does not directly state that it helps with supination.

Respectfully,

MSEC

Date Posted:
11/22/2008 2:34:07 PM

Question
I have had many cervical pillows and I need a suggestion to buy another. I have cervical disk problems and am fused c-4 to c-6 and have new issue at c6-7.I have found pillows with the smaller contoured neck work best and don't strain my neck when I am sleeping but the average pillow is usually too large of a contour. I have no preference for a type of material inside.

Answer

Dear Jeff,

Thank you for the inquiry. Here are the cervical pillows we have available. Let us know which one you have a question on.

http://www.medical-supplies-equipment-company.com/product/ppf/param/488_0__1_true/product_search.asp

Thank you,

MSEC

Date Posted:
11/22/2008 8:32:16 AM

Question
We have a 8 foot ceiling. How much should we cut the pole to have the proper distance.

Answer

Dear Michael,

Thank you for your inquiry.  The pole should not be cut. If you need it customized, we can prepare a quote for you. Our warehouse has to perform this function. Please email your specifications to brittany@msecompany.net

Respectfully,

MSEC

Date Posted:
11/21/2008 8:19:20 PM

Question
Can this tank cart for E oxygen tanks be modified to be used with the small (2 hour) i fill tanks? I use the small backpack units but they are too heavy for me to carry very far.

Answer

Dear Edythe Cwienk,

Thank you for the inquiry, but this model is not for a small backpack unit. We are sorry for the inconvenience.

Respectfully,

MSEC

Date Posted:
11/21/2008 2:52:58 PM

Question
I was asked by a MD to keep plain Dextrose 5% in stock. He didn't want it in water, is there such a product available for IV use?I am a pharmacist in long term care.

Answer
sent information, forwarded from medline.

Date Posted:
11/21/2008 1:14:34 PM

Question
Do you have these in extra small?

Answer

Dear Anncy,

Thank you for the inquiry. Unfortunately the smallest size we carry is SMALL.

Respectfully,

MSEC

Date Posted:
11/21/2008 11:50:48 AM

Question
Hello Our primary care office is considering pruchase of this item.Do you know if this can be billed to insurance with a cpt code and the typical reimbersement for such treatment ? Thank you Marc

Answer

Dear Marc,

Unfortunately, we do not bill to insurance. Sorry for the inconvenience.

Respectfully,

MSEC

Date Posted:
11/21/2008 5:10:04 AM

Question
I got my order but the normal saline I ordered did not come. Can you tell me where it is and when can I expect it.

Answer

Dear Dawn:

The FedEx tracking number for the saline solution is 483833513593788.  Our records indicate that the item has been delivered yesterday November 19th to the following address: 

6171 Blunk Knob Rd
Elizabeth, IN 47117

Please check your front and back porches for a package.  Please contact our offices in the morning with any other question.

Date Posted:
11/20/2008 9:04:36 PM

Question
Is there a product called URL sutures?

Answer

Dear Pamela:

Unfortunately, we are not aware of this suture name.  URL is an acronym for Uniform Resource Locator or better know as the website address. 

Date Posted:
11/20/2008 12:45:39 PM

Question
I am at a missions clinic in Honduras. One of my jobs is to put needed supplies in the exam rooms. We have the equipment, but what supplies--gloves, alcohol preps,--what else?

Answer

Dear Candy,

Thank you for the inquiry. My suggestion would be to set up a meeting with a local hospital purchasing manager. They are experts and know exactly what to buy. We supply the items. Please send your list to christina@msecompany.net

Respectfully,

MSEC

Date Posted:
11/19/2008 9:36:27 PM

Question
Hello i was wondering if Madacide FD was better than Madacide 1 and what the differences are.

Answer

Dear Daniel,

Thank you for the inquiry. The difference between the two Solutions is that one is fast drying (FD) and the other is not.

Respectfully,

MSEC

Date Posted:
11/19/2008 4:40:05 PM

Question
Please send data sheet on this item with full dimensions.Thank you.Gilda Gonzalez

Answer

Dear Gilda,

Here is the information you requested:

• 2 rear swivel brakes
• 58 (H)  x 39 (L)  x 30 (W)

If you would like a formal quote sent to you with shipping charges, please emaill christina@msecompany.net

Respectfully,

MSEC

Date Posted:
11/19/2008 11:36:17 AM

Question
Dr. tells me best to keep head DOWN and not to tilt up & back...these pillows seem to tilt head BACK. True or not?? What pillow will be best?? Thanks!

Answer

Dear Andy,

Thank you for the inquiry. The most popular pillow used for your situation is the following item:

http://www.medical-supplies-equipment-company.com/product/ppf/id/10504/new_prod_full.asp

Respectfully,

MSEC

Date Posted:
11/19/2008 12:10:14 AM