Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
I am hearing impaired and use two hearing aids. I am looking for a scope which has a booster to help me hear better. Is there such a thing?

Answer

Dear Ben,

Thank you for the inquiry. We do not sell a stethoscope for the hearing impaired.  We do carry a wide range of stethoscopes but not for that functionality.

Respectfully,

MSEC

Date Posted:
12/1/2008 11:02:50 AM

Question
KAMI INTERNATIONALDEFENCE ROAD SIALKOT-PAKISTAN.WWW.KAMIINT.COM Dear Sirs, We hope that you are looking forward for a well known, well managed and highly professional manufacturer and cum-exporter of Surgical / Dental instruments and Scissors of all sorts under one roof.Gentleman we offer you our splendid services in a fruit full way because: 1) We are working in this field since 1994.2) We have our own forging unit due to this we are capable to produce any item and which also helps to maintain the prices low than our competitors.3) We are fully equipped with advance machinery and skilled manpower.4) We always keep up our quality according to the world-required standards.5) We always offer most economical prices (100% profitable) quality products enable our worthy clients to compete all their competitors in their domestic market.6) Prompt delivers within stipulated time of delivery.7) An ISO-9001:2000, ISO-13485:2003, CE MARK, CGMP FDA (U.S.A) certified company which can provide the quality you think about. We assure. a trial would definitely convince you in practical. You will always find at your service.Thanks & Best regards, fiaz Mughal

Answer
no

Date Posted:
12/1/2008 6:25:50 AM

Question
HAVE YOU ANY DISTRIBUTORS IN INDIA ?

Answer

Dear Manish,

Thank you for the inquiry, but unfortunately we do not have any distributors in India. We only ship to the nearest international airport in India.

Respectfully,

MSEC

Date Posted:
12/1/2008 3:25:12 AM

Question
I need cabinets I can put into the middle of the room and open the glass doors from the front and the back of the unit. This cabinet will divide the room into two rooms.

Answer
contacting AERO for help.

Date Posted:
12/1/2008 3:23:48 AM

Question
i would like to get catogue for the medical laboratories equipmentsThanks

Answer

Dear Dr Arnold Aligula,

Thank you for the inquiry, however we do not carry a catalog.  All of our inventory is located on our website: www.msecompany.net

We are always adding new products to our medical and dental lines.

We apologize for any inconvenience.

Respectfully,

MSEC

Date Posted:
12/1/2008 2:27:37 AM

Question
If a Pt is in AC mode with cuff down, does the Machine display the returned volume or just the delivered. I have a Pt with Vt of 850cc, cuff down during day, machine reads 850cc, but with wrights spirometer it reads 250cc returned volume @ exhalation port??? can u explain? thanks

Answer

Dear Leigh,

Thank you for the inquiry. We are consulting an expert and will get back to you shortly.

Respectfully,

MSEC

Date Posted:
11/30/2008 3:28:13 PM

Question
I want to know if this pad will be on top of the mattress.Thank you.

Answer

Dear Dayra,

Thank you for the inquiry. The answer is yes. It is an alternating pressure pad with pump,which should be laid on the top of the mattress.

Respectfully,

MSEC

Date Posted:
11/30/2008 3:03:40 PM

Question
hi,Portable Dental Digital X-Ray with Wheeled Stand (220 V),1105DNTWhat brand is this machine and wher is is it manufactured??? I need more info please. Also, I need to know more specification on the machine, hook up to PC and what software...all kind of inforamtion to make a better decision.

Answer

Dear Marcus,

Thank you for the inquiry. Item #1105DNT is assembled in the United States, some of the parts come from China.  The brand is Dental Works. Also, this item is no longer available. It has been discontiued from the manfacturer.

Respectfully,

MSEC

Date Posted:
11/29/2008 8:14:56 PM

Question
iS THIS COVERED UNDER MEDICARE

Answer

Dear Sandy:

Some medication used along with a nebulizer system may be Medicare approved.  Coverage for a nebulizer system itself is also occasionally covered, but claims are reviewed on a case-by-case basis.

Date Posted:
11/28/2008 10:53:58 AM

Question
would like to enquire about this hospital bed.... and ask about volume pricing.

Answer

Dear Dr. Agdeppa:

We would be happy to offer you volume discount for volume of 3 + beds.  Please specify how many beds you require and where they would be shipped.

Date Posted:
11/28/2008 4:56:04 AM

Question
How deep can the water be. Am looking for an extra deep bath that will cover the ankles completely

Answer

Dear Diana,

Thank you for the inquiry. The water will be approximately 4 inches deep.

Sincerely,

MSEC

Date Posted:
11/27/2008 9:25:38 AM

Question
Hi,I am after 2 mattresses for the school sickbay where I work. I would like them both to be plastic covered for infection control reasons. measurements include  (length) x 0.915mm (width)1.805mm (length) x 0.915mm (width)Thanks Sharon SellickSchool Nurse

Answer

Dear Sharon,

Thank you for the inquiry. Since we do not carry those exact dimensions would any of the following be fine:

http://www.medical-supplies-equipment-company.com/product/ppf/param/626_0__1_true/product_search.asp

Respectfully,

MSEC

Date Posted:
11/26/2008 7:12:56 PM

Question
i have a siatica nerve problem. pain goes down my leg from my right buttock area. any advice on the right product?

Answer
lookin into this

Date Posted:
11/26/2008 5:35:56 PM

Question
We are trying to find a Neoprene Thumb Sm/Med, Cock-Up Wrist brace Med and a Wrist Brace with palm Stay Med.We would also like a price list of knee, ankle,wrist and back Braces if you possibly can. We would appreciate your fast response and look forward to doing business with your company.

Answer

Tamar,

  The products that would best suit your request are our Universal Neoprene Thumb Spica , Universal Cock Up Splints , and Elastic Wrist Support with Palm Stays .  For pricing of the other supports, you can view the product listings of: Knee Supports , Ankle Supports , & Back Braces.

  We have an extensive inventory which should be suitable for your needs.  If there is a product you are looking for which is not listed on our website, please feel free to contact us and we will do our best to find the right fit!  Have a great day.

Respectfully,

MSEC

Date Posted:
11/26/2008 8:56:02 AM

Question
Looking for the ValuTrode AXELGAARDModel-CF5000 with MultiStick Gelsize 2 (5 cm)RND Neurostimulation Electrodes or equivalent

Answer

Shmuel,

We have the ValuTrode White Fabric Top Electrodes - 2in Round  in stock and ready to ship.  We also have several other types of ValuTrode Electrodes which we keep in stock.  Thank you for your inquiry!

Respectfully,

MSEC

Date Posted:
11/26/2008 1:40:40 AM

Question
10cc Syringe Only (without Tip Shield),406103DNBGSI.  Do you know if this syringe fit directly into a MicKey or AMT mini one G-tube?

Answer

Dear Lisa:

Thank you for your inquiry.  Unfortunately, the manufacturer could not provide us with an answer to your question. 

Date Posted:
11/25/2008 5:54:00 PM

Question
I am a student doing research requiring the use of oximeters. We are looking to get some oximeter sensors without the digital reader. Is there any data sheets that you have on them specifying the signals used so we can decide which one we want to get? Also how can we order them? Also do you happen to have any parts for blood pressure sensors such as the motor or sensor? Thanks.-Richard Ting

Answer

Richard:

We would recommend directly contacting the manufacturer with your questions.  Good luck with your project.

Date Posted:
11/25/2008 4:09:44 PM

Question
My valuve by the pump bulb is not working correctly. Can I order a new valve?

Answer

Dear Linda:

Thank you for your inquiry.  We do not sell replacement components for these units.  You may wish to contact the manufacturer and inquire about replacement part availability directly from them.

Date Posted:
11/25/2008 12:44:43 PM

Question
Hello! I want a case of 24 max N sensor, how much would be with the shipping to Puerto Rico. Thank you

Answer

Shipping to Puerto Rico for Nellcor MAX-N Neonate / Adhesive Disposable Sensor (24 per case) would be approximately $40.  You can place the order online and we will contact you to confirm the shipping charges via email or phone.

Date Posted:
11/25/2008 10:37:30 AM

Question
Is All-Through-The-Night their official name? Or the description of what they are?Also, where else can this product be purchased? Like, what stores can you find them on the shelf? Or is it by online order only?

Answer

Dear Chet,

Thank you for the inquiry. All-Through-The-Night is the name brand of the adult diaper.  This product can be purchased thru to our website. We do not have any store fronts.

Respectfully,

MSEC

Date Posted:
11/24/2008 7:58:08 PM

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