Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
how long will it take this item to ship, also do you have overnight shipping, can someone call me back asap. I need to order right away 3135953077

Answer
spoke with customer gg

Date Posted:
12/13/2008 8:33:04 AM

Question
82 years old my father suffering asthma problem, need your guidence

Answer

Dear Nirmal,

Thank you for the inquiry.  In order to use this product you must have a prescription from the doctor for the medicaion.  This item is in stock and can ship same day if the order is placed before noon.  I don't understand what type of help you are needing.  Again, we can answer any questions about products, not your father's health condition. You need to consult a physcian for that.

Thank you,

MSEC

Date Posted:
12/13/2008 5:12:03 AM

Question
I want a blood pressure for a baby...Please let me know which one are the better..It's an Emergency...thanks

Answer
Are you looking for a blood pressure monitor or just an infant cuff?  How old is the baby?  What is its weight?

Date Posted:
12/12/2008 5:23:32 PM

Question
There's a product CVS sold last year that was used treating decubiti. It was a dressing you put over a wound and then didn't touch for a week. Is Telfa Island Dressing that sort of dressing?

Answer

This is similar to the product sold at CVS.

Date Posted:
12/12/2008 11:19:27 AM

Question
Please quote us the following :1. pulse oximeter2. blood electrolyte analyzer3. lab. incubator4. serofuge5. ABG AnalyzerThanksMyrna ArceContinental Hospital Supplies Corp.Manila, Philippines

Answer

Dear Myrna,

Thank you for the inquiry. However, I need a little more information before I quote you pricing. I need to know the specifications of what you are requesting because it is very vague. Please email more information to christina@msecompany.net

By the way, we do ship to the Philippines.

Respectfully,

MSEC

Date Posted:
12/12/2008 6:38:44 AM

Question
I'm looking to purchase a quantity of exercise tubing but, I need to buy handles to go with the differant sizes, do you sell the handles separately? Thank you

Answer

Dear Robert,

Thank you for the inquiry. We do sell the handles separately.

http://www.medical-supplies-equipment-company.com/product/ppf/id/24462/new_prod_full.asp

Respectfully,

MSEC

 

Date Posted:
12/11/2008 5:53:33 PM

Question
how low and how high does this table go. is it adjustable as far as trendelenberg, etc? and does the head move up and down?

Answer

The dimmensions for Powermatic Echo-Scan Table  are: 76"L x 27"W x 20"-29"H.  The height of the table can be adjusted with an electronic foot paddle.  The head rest is adjusted manually.  You may also wish to consider the following models as well:

Powermatic Treatment Table , Item# 6674HSM, Powermatic treatment table with gas-spring backrest.

Powermatic Treatment Table , Item# 7674HSM, Powermatic table with power backrest.

For any other questions, please call us toll free at 877-706-4480.

Date Posted:
12/11/2008 2:03:37 PM

Question
what is the bed deck height w/o mattress?

Answer

Dear Mitch,

Thank you for the inquiry.  The height of the bed is 17 inches. If you need a quote with shipping cost, please email christina@msecompany.net

Respectfully,

MSEC 

Date Posted:
12/11/2008 11:15:40 AM

Question
what is weight limit?

Answer

Dee Lee:

This mattress has a 300 lbs capacity.  If this mattress does not meet your requirements, we have a number of other mattresses which may meet your needs.  Please contact us toll free at 877-706-4480 and we will be happy to assist you.

Date Posted:
12/11/2008 11:02:04 AM

Question
Item# 6187UMFI am wondering if I could get a price check on 6 of these items.And possibly a company name and address.Thanks

Answer
sent quote to customer CV

Date Posted:
12/11/2008 9:27:38 AM

Question
my 76 y aunt had a brain haemorage 2 days ago she has no mosion down one side and limited motion down the other we would like to buy all the equipment that will help us take care of her when she gets home PLS let us know what you have for her. We would require shipment to egypt.

Answer

Dear Hala,

Thank you for the inquiry. In order to take care of your aging aunt you will need the following:

manual or electric hospital bed

mattress (with vinyl cover)

side railings

http://www.medical-supplies-equipment-company.com/product/ppf/id/13334/new_prod_full.asp

patient lift with sling

http://www.medical-supplies-equipment-company.com/product/ppf/id/12685/new_prod_full.asp

bedside commode

http://www.medical-supplies-equipment-company.com/product/ppf/id/4954/new_prod_full.asp

Please let me know if you like these items. I will then prepare a quote for shipping. christina@msecompany.net

Respectfully,

MSEC

Date Posted:
12/11/2008 3:40:12 AM

Question
Could you tell me the measurements on these sheets, including how deep the pockets are. My patient has a hospital Invacare air bed and we are having trouble finding sheets to fit it. It is larger than the previous air beds he has had. Also do you sell to the general public.Thanks, Pamela.

Answer

Dear Pamela,

Thank you for the inquiry. The dimensions of the item #955812TDMDM is 38 w x 84 l x 14 d

Respectfully,

MSEC

Date Posted:
12/11/2008 1:35:42 AM

Question
Hello, Do you have any data or information on which stethoscope is considered best for veterinarians? Do you have any veterinarians purchasing a certain model stethoscope over others? I would like to make a special gift for a special veterinarian! Thanks for any info.

Answer

sending pics and pricing to customer. CV

Date Posted:
12/10/2008 10:34:18 PM

Question
Do you have these youth walkers with a single handle in the center for a person only able to use one hand? My mother (4'8) needs one, but right now can only use her left hand to manage the walker. Thank you!Paul

Answer

Dear Paul:

These walkers are not designed to be stirred with one hand.  Unfortunately, there are not many of these products which are designed for a single hand use.

Date Posted:
12/10/2008 5:06:15 PM

Question
What are the measurments on this pad? WxD? What type of covering is this pad covered in?

Answer

Dear Penny,

Thank you for the inquiry. The dimensions of the pad is 76 inches in length and 2 inches width.  It is a foam pad with vinyl, water resistent covering.

Respectfully,

MSEC

Date Posted:
12/10/2008 11:46:59 AM

Question
Are the electrodes made of platinum

Answer

Dear Tom,

Thank you for the inquiry. The Pals Platinum Blue Electrode Rectangle,5351-201EXA is not made of platinum it is lined with it.

Respectfully,

MSEC

Date Posted:
12/10/2008 1:30:22 AM

Question
I am looking for a face cradle I can slip under a standard home mattress so I can lay face down on my bed. Do you carry any face cradles that will work on a standard mattress?

Answer

Dear Cassandra,

Thank you for the inquiry, unfortunately, the face cradle we sell are made specifically for the the massage tables we sell. We apologize for any inconvenience.

Respectfully,

MSEC

Date Posted:
12/9/2008 8:57:54 PM

Question
How much weight can the table hold? How much can it support?

Answer

Dear Nikki,

Thank you for the inquiry. The maximum weight it can support up to 100 lbs.

Respectfully,

MSEC

Date Posted:
12/9/2008 11:38:57 AM

Question
I need to change the batteries in this piece of equipment and can't find my operrators guide. I can see where the batteies should be but can't figure out how to get into them.Thank you.

Answer

Dear Carol,

Thank you for the inquiry.  If you flip the pulse oximeter over, all you have to do is push and pull the back and it should open. 

Respectfully,

MSEC

Date Posted:
12/8/2008 9:05:16 PM

Question
My name is Tom Barnaba and I represent MBS Financial, LLC. We have an equipment leasing program with no FICO reporting that is working very well in todays market.It is very easy to add this line to your financing options. Simply fill out a short form of contact info for your customer and we handle the rest.Some vendors have seen sales increase 20 to 50% by being able to have their turndowns turned into sales.If you're interested in learning more just let me know and I'll send you the information.I look forward to working with you.Tom BarnabaMBS Financial315-794-5225tombarnaba@hotmail.com

Answer
no

Date Posted:
12/8/2008 3:23:05 PM

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