Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
Your specs list that the Comfort Petite floor-to-top-of-seat height is 16, while the floor-to-top-of-seat raised is 22 for the front, and 26 for the back. So, when raising the seat, does it first keep both the back and front leveled to 22, and then start to angle the back to 26?

Answer

Dear Maer,

Thank you for the inquiry.  The seat lift up in angle to help the patient be in the standing position.  It does not stay leveled. It lifts to a 45 degree angle.

Respectfully,

MSEC

 

Date Posted:
12/21/2008 5:41:47 AM

Question
HI, I want to know is this equipment is good for menisc injury and tendon.

Answer
looking into this.

Date Posted:
12/20/2008 7:29:39 PM

Question
Please confirm mfg name of this item.Thanks,

Answer
Chattoonoga

Date Posted:
12/20/2008 5:28:57 PM

Question
Capri Power Lift Chair & Recliner - Medium,IRPACRPGLTI'd like to order this for my father. He is in a nursing home in Hampton, New Hampshire. Would that be free delivery and is there any chance it would arrive before Christmas?

Answer

Dear Valerie:

Thank you for your inquiry.  The typical lead time this time of the year is 7-10 business days.  So, unfortunately, delivery next week is not likely.  Curb side delivery is free.  Inside delivery is extra.  Please check with the staff at your fathers nursing home to find out if they would require inside delivery.  Please contact us with your decision on Monday at 877-706-4480.

Date Posted:
12/20/2008 12:58:27 PM

Question
I was wondering does the headrest fit all massage tables. My head rest broke off my massage solutions massage table and i need a new head rest

Answer

Dear Megan:

Headrests are typically designed to go along with particular brand name massage table.  However, some headrests maybe interchangable. We would recommend contacting the manufacturer of your massage table for a replacement part before considering using an alternate headrest.

Date Posted:
12/19/2008 7:19:45 PM

Question
Is there any time limit for use of this machine? Can this be used by a person with leg discomfort from chronic PAD or PVD?thank you

Answer

Thank you for your inquiry.  Regular Pneumatic Appliances, item# 535741ITNGSI is designed to assist you with improving blood circulation in the extremities.  However, we do not have any specific data as to the benefit of this device in treatment of Peripheral Vascular Disease.  If you decide to purchase this unit, we would recommend that you consult with your physician or chiropractor about the proper use of the unit as it pertains to your specific situation.

 

Date Posted:
12/19/2008 6:41:57 PM

Question
Will it be possible to transmit Ultrasound through this Dressing?

Answer
Any barrier between the skin and the ultrasound pad, other than ultrasond gel, may lead to distortion.  Some dressing may have less impact than others. 

Date Posted:
12/19/2008 2:53:05 PM

Question
Good afternoon, I am a medical business development manager for oakworks. We manufacture medical treatment tables. I called your number in hopes of finding Mike Sherman. If he is with your company can you please provide his phone number. If he is not the product manager can you please let me know who to speak to regarding consideration of our products. Thank you very muchApril BurtnettMedical Business Development ManagerOakworks

Answer

Dear April:

Mike Sherman is no longer with company.  Could you please email a link to your site to inquiry@msecompany.net.

Date Posted:
12/19/2008 2:43:45 PM

Question
Can we transmit Ultrasound through this dressing?

Answer

You may get distorted results by using the ultrasound through the dressing.

.

Date Posted:
12/19/2008 2:38:58 PM

Question
Want to buy Datex-Ohmeda 3900 Pulse Oximeters completed with SpO2 finger sensor and cable.Please quote price include shipping to Mongkutwattana hospital 34/40 Chaengwattana rd.Toongsonghong Laksi Bangkok Thailand10210.

Answer

Dear Rienthong:

Thank you for your inquiry.  We will be happy to provide you with a quote.  However, please be aware that all international orders must be pre-paid via bank wire transfer.  If that it acceptable to you we will be happy to proceed with a quote.

 

Date Posted:
12/19/2008 1:07:33 PM

Question
This table says flat top, however, it appears as if it is somewhat contoured with ridges. Can you clarify if it is totally flat like the Echo Image Exam Table? Thanks.

Answer

Your are correct, the edges of Hi-Lo Flat Top Power Table item# 0915CL are contoured.  The lay-down surface, however, is flat.  Please let us know if we could be of further assistance.

Date Posted:
12/18/2008 5:12:47 PM

Question
This product states it has a pneumatic backrest. Does that mean the backrest can be raised?

Answer

Dear Nancy,

Thank you for the inquiry. The backrest can be raised.

Respectfully,

MSEC

Date Posted:
12/18/2008 4:31:06 PM

Question
Is this table available with side rails?Thanks.

Answer

Dear Nancy,

Thank you for the inquiry, however, this model is does not have the option for it to come with side rails.

Thank you,

MSEC

Date Posted:
12/18/2008 4:12:55 PM

Question
What is the back pressure of this item when is is at maximum output?How much would delivery to the UK be?(postcode BT47 4SS)

Answer

Dear Malachy:

Thank you for your inquiry.  Unfortunately, these items can not be shipped outside of the US.

Date Posted:
12/18/2008 11:32:37 AM

Question
What is the height range of this stool?

Answer

Dear Jennifer,

Thank you for the inquiry. The height range is from 18 inches to 22 inches.

Thank you,

MSEC

Date Posted:
12/18/2008 11:24:53 AM

Question
Dear sirs, Caan you send me more info about this product (foto's, dimension and weight etc.)Kind regards, Vincent de Pauw

Answer

Dear Vincent,

Thank you for the inquiry. Please call Kendall at  1-800-962-9888 and ask them to send you more information on item #8884350409. Thank you.

Respectfully,

MSEC

Date Posted:
12/18/2008 11:01:50 AM

Question
I am interested in buy an agfa drystar 5500 and a Liebel flarsheim optistar LE injector used or refurbished do you have any?

Answer

Dear David,

Thank you for the inquiry, however we do not carry this reburished item. We are sorry for the inconvenience.

Respectfully,

MSEC

Date Posted:
12/18/2008 10:03:37 AM

Question
Can a camera be mounted with some attachment, if you have to the stereoscope. And what is it's maximium magnification thank you.

Answer
looking into this. CV

Date Posted:
12/18/2008 8:55:46 AM

Question
my dr. gave me a prescription for a pronex cervical traction device, will i be able to get that through you, if not do you know where i could purchase this

Answer

Dear Joan:

We will be happy to assist you with your purchase. However, please keep in mind that we donot accept Medcare or bill your insurance company on your behalf.  Please contact our offices in the morning and we will be happy to assist you.

 

Date Posted:
12/17/2008 9:05:50 PM

Question
How much is it to ship to Canada (postal code - L4A 7X3)?Is duty applicable?Thanks,

Answer

Dear Richard:

The shipping cost would be approximately $34USD.  Payment of tarrifs and duties is the responsibility of the customer.

Date Posted:
12/17/2008 8:23:05 PM

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