Ask The Pros:

Question
Hello, I have sent various request on General Logistics Questions on 1-2-09. However, there has been no response.

Answer

Dear Jed:

If this is regarding shipping service, we are currently satisfied with our partners.

Date Posted:
1/7/2009 10:08:43 AM

Question
Hi - do you have a UK distributor for this product please?Thanks

Answer

Dear Ms. Jackson:

We do not have distribution in the UK, but we do ship there.  Please provide us with a shipping address and we will be happy to put together a quote for you.

Date Posted:
1/7/2009 6:01:19 AM

Question
Good morning, I am in search of a stainless steel wall mounted cabinet with glass doors. Might you carry this or know where I can get them.Thank you for your time

Answer

Dear Heidi:

Thank you for your inquiry. We do carry a number of cabinets which may meet your needs.  Please email dimensions and general description to inquiry@msecompany.net

Date Posted:
1/6/2009 8:11:20 PM

Question
Up to what weight will it hold? How long do the stirrups lengthen to? Do they stirrups open out at an angle, or just straight forward? Thank you.

Answer

called customer to send a quote.

Date Posted:
1/6/2009 7:57:44 PM

Question
I recently saw a neurologist who told be I have a pinched C6 cervical vertebrae. She suggested that I purchase a cervical pillow. There are so many pillows out there. Do you have any suggestions. I am mainly a side sleeper. Thanks

Answer

You may wish to consider the following pillows.  Please keep in mind that cervical pillows may need to be broken-in for a few days before you are able to enjoy comfortable nights sleep.

• Wal-Pil-O Full Size item# RLK100-FSMM
• Wal-Pil-O The Best Rest Neck Pillow item# OLIPLAWLRINM
• Perfect Rest Pillow item# 652ROCMM
• Therapeutica Pillows - Spinal Support, Gray item# 101ICIMM

Also, please browse through the following category: Cervical & Neck Pillows.

Date Posted:
1/6/2009 7:31:31 PM

Question
Hello,I am wondering where/how the settings are for this instrument: Train of four/twitch/tetany?is this battery operated?thank you

Answer

Piezo-DX Quartz Crystal Stimulator is a piezo needleless acupuncture device. When press against the skin (around a painful muscle or area of the body), the devices generate a low electronic pulse brought on by the spark of a quartz crystal, creating a piezo electrical charge. The flow from the massager is about 6 millionths of an ampere at 18,000 volts for 12 millionths of a second. The treatment can be given through a layer of clothing, but the stimulation is less strong. Applying the piezo device directly to the skin is better. Its purpose is to normalize the acupuncture meridians.
 
Based on Chinese Acupuncture Theory, the meridians being "out of balance" can "cause" physical difficulties with particular organs of the bodies associated with specific meridian lines which flow through the body. If the meridian energy flow is sluggish , the Piezo will be a catalyst to speed it up, and if the energy flow in the meridian is too hyper, the Piezo can slow it down. Basically it normalizes the flow of 'energy' /’qi’ within the meridians in the body.

 The device works with a quartz crystal, much in the same way that a watch works. It needs no batteries, nor electricity. The unit should last 3 years, although it may last up to 10 years. Always clicking on a body part will let the unit last longer. Instead, clicking it into thin air will help dissipate the energy, and it will not last as long. Makers of the device claim it can relieve headache, low back pain, lost voice, shoulder pain, arm pain, knee and ankle pain, stiff shoulders, tiredness, sleeping problems, muscle aches, neuralgia, stress, insomnia, joint-pain or tennis elbow, as well as any other conditions of disease of the body. It is most effective for disorders of joints such as the knee, elbow or ankle. The effect of piezo devices includes to facilitate the circulation of the blood, to power up antiphlogistic as it increases the number of blood corpuscle, to resist inflammation - antiphogistic, to increase life power along with activated adrenal, to adjust an autonomic nerve system , and to encourage the recovery spontaneously from illness.

Date Posted:
1/6/2009 5:48:43 PM

Question
Hi, I have a wound that is 2 inches in length and 1 to 1 1/2 inch deep. I got it after a surgery and my incision opened up. It has been healing very nicely the past three weeks but I was hoping to speed up the process and minimize scarring. Can you please recommend some products to me? Thank you kindly.

Answer

Dear Robin:

What kind of wound care dressing and ointment are you using now?

Date Posted:
1/6/2009 5:16:25 PM

Question
Need a part number for external filter that attaches to front of ventilator.

Answer

Dear Dede Hatcher,

Thank you for the inquiry. Please contact Jeff Hof at 636-349-3377.  He has all the part numbers.

Respectfully,

MSEC

Date Posted:
1/6/2009 12:41:02 PM

Question
I'd like to know the international standards (or other) upon which you manufacture youm radiation protection products; especially aprom leads. I'd also like to be informed about any standards you comply with or quality certificates that you hold.

Answer

Thank you for your inquiry.  We are a medical equipment distributor, not a manufacturer.

Date Posted:
1/6/2009 4:34:34 AM

Question
I work for Seniors and People with Disabilities in Oregon. I assist individuals in transitioning back home from nursing facilities. In most cases these clients need assistive technologies and adaptive equipment. Can you send me a catalog?3541 Fairview Industrial Dr. SESalem, Oregon 97302

Answer

Dear Heather:

We will be happy to mail you some brochures for select products.

Date Posted:
1/5/2009 7:02:46 PM

Question
Hello,I was in a car wreck 5yrs ago.In a full size Maxima and at a dead stop waiting to turn left.A lady in an old metal buick hit me from behind at 50mph.I didn't see her coming. I had a fusion in C5-6 w/plate.My thoracic locks up and have migraines.I feel worse after surgery.What are the benefits for me to have a slant back jacuzzi tub? I had to quite my job and sit at a desk and by the end of the day the compression on my spine is excruciating and laying down w/ice is minor help and tins unit is too painful. my doctor would write a prescription if the benefits would exceed my current treatment plan. Any help or suggestions would be helpful. All i have is a stand up shower. I used to have a jacuzzi tub before the wreck and i know that it benefited me with stress and muscle tension and compression.Please help me. Thank you and Sincerely, Angie

Answer

Dear Angela,

Thank you for the inquiry, however we can not provide a consultation about your condition. We are not physicians. We can answer any questions about the product, (i.e. specifications, capacity). We are experts at answering questions about the products. Please consult your physician for the best treatment for your condition.

Respectfully,

MSEC

Date Posted:
1/5/2009 3:44:40 PM

Question
Hi, We are looking to buy below equipmentLiposuction Liposelection lapro scopeDigital x ray Ct scannerM.R.IAppreciate if you advise if you have this equipment with you and provide the equipment details and best quotation.We are used medical equipments buying company and have continuous demand to used equipment. We are looking forward to have a reliable supplier of this equipment in Canada /USA. Looking forward to hearing you soon.Thanks & Best RegardsMuhammad AhmedSourcing Supervisor,HRA - Tranding Email ahmedmuhammad@hotmail.comTel (905) 956 0833

Answer

emailed suggestions. CV

Date Posted:
1/5/2009 3:36:06 PM

Question
What is the difference between the TMJ and Standard Supine C-Trax?Also, do you feel this is better than the ones where you must sit rather than lay down? Thanks.

Answer
both items discontinued

Date Posted:
1/5/2009 12:11:41 PM

Question
My mother-in-law is looking for a product called CircAid Thera-Boot Compression Bandage System. She gave me your web site address and it came up blank. Can you help? Thanks.

Answer

Dear Carmen,

Thank you for the inquiry. Since we do not carry the product, try http://www.metromedicalonline.com/28334017.html

Respectfully,

MSEC

Date Posted:
1/5/2009 8:27:03 AM

Question
i want to buy nerve locator for regional anesthesia

Answer

Dear Mohammad,

Thank you for the inquiry, however we do not carry this product. Try http://www.smiths-medical.com/catalog/peripheral-nerve-block/stimulators/tracer-iii/tracer-iii-nerve-locator-3.html

Respectfully,

MSEC

Date Posted:
1/5/2009 8:10:46 AM

Question
Do you have in your product range the Boel Test Apparatus (*)Boel-test, a measure for early (as young as 7 or 8 months) diagnosis of a communication handicap.I can't find the kit anymore in Europe but I was told that it should availablein USIf you don't have it, can you advise where I could find it?Thanks in advance.Giorgio De Luca

Answer

Dear Giorgio De Luca,

Thank you for the inquiry, however, we do not carry this product.

Respectfully,

MSEC

Date Posted:
1/5/2009 7:06:52 AM

Question
Dear Sir/ Madam,Kindly let us know the availablity , price & soonest possible delivery time for Basic Dental Examination Light-- Portable . 1 qty.Please let us know Weight/ Diemensions of this equipment.All British recepetecls.Two service & two User manules Required.Thanks & regards,Dr. RoshanGulf Pharmacy & General Store,a division of Gulf Corporation of Technology,P.O. Box 2576, Villa 390,New Zinj 330, Manama,Kingdom of BahrainTel : 00973-39024971(mobile) 00973-17239371(office)Fax : 00973-17232230www.gctbahrain.com P Help save trees - do you really need to print this email?

Answer

Dear Dr. Roshan John,

The delivery time would be 2-3 weeks. Which light were you interested? Please provide an item number.

http://www.medical-supplies-equipment-company.com/product/ppf/param/1344_0__1_true/product_search.asp

Respectfully,

MSEC

Date Posted:
1/4/2009 11:07:36 AM

Question
I have a patient in immediate need of a TDXSP-MCG powerchair with decubitis ulcers. We are unable to get them through our local provider at this time, but do you accept any insurances? We have the script and doctors notes, etc. Please advise, thank you,Todd

Answer

Dear Todd:

We do not accept insurance coverage at this time.

Date Posted:
1/4/2009 10:26:12 AM

Question
I AM LOOKING FOR A MATTRESS FOR MY MOTHER WHO IS IN A CBRF AND DOES NOT LEAVE HER BED MORE THAN ONCE A WEEK. SHE IS 5'3 AND 200LBS. IS STARTING TO GET SOME BREAKDOWN FROM A MATTRESS THAT WAS USED PRIOR TO HER COMING THERE. COULD YOU HELP ME FIND A GREAT MATTRESS FOR HER AT A REASONABLE PRICE?

Answer
looking into this. CV

Date Posted:
1/4/2009 9:39:46 AM

Question
Hello, I am looking for a unit for my mother in law. She can not lift any thing heavy. Can this model be filled without carrying it to a faucet? thank you John reaney

Answer

John,

Thank you for your inquiry.  This unit is able to be filled both by direct faucet filling or by filling it in a stationary position with either a pitcher or cup.  This humidifier has a water fill channel which makes filling easier without having to remove the cover.

Respectfully,

MSEC

Date Posted:
1/2/2009 6:51:05 PM