Ask The Pros:

Question
i like to order support pilloitm # 201R0CMM

Answer

Please call us toll free at 877-706-4480 to place the order over the phone.  Our hours are 8 am to 5 pm CST.

Date Posted:
2/3/2009 4:23:53 PM

Question
What size(s) come in each case?

Answer

Dear Matt:

We offer shoe covers which are available in Medium, Large, XLarge and Universal sizes.  We have them in both regular and non-slipper soles.  Please call us toll free at 877-706-4480 and we will be happy to assit you with your selection.

Date Posted:
2/3/2009 2:44:40 PM

Question
I am confused which posture support to choose, I slouch my shoulders badly, when I stand at an easel painting. I need the firmest support as I have had a simple elasticated support before and i simply fought it and stretched it until it served no purpose. Pls advise, Note, I live in a hot climate.

Answer

Dear Avril,

Thank you for the inquiry. Item #387TCSMM is a good choice for assisting with poor posture.  It is similar to your simple elasticated support. You might want to try the following:  #801BTSMM.This item is the best choice for your posture. It is the sturdiest.

Respectfully,

MSEC

Date Posted:
2/3/2009 10:07:33 AM

Question
Hi, i don't understand the dimensions. 17.25h x 17.25w This is not saying the first step is 17.25 that would be much to high for a first step. So how high is the first step and then what is the secound after first and what is total hight of the steps.. i need help climbing out of me boat. thanks.

Answer

Dear Anthony,

Thank you for the inquiry. The height is from the top of the second step to the bottom of the first step. The width between each step is 8-9 inches. I hope this helps. This is one of our top sellers.

Respectfully,

MSEC

Date Posted:
2/2/2009 10:14:27 PM

Question
What size is the small cuff? 7in-9in?

Answer

Dear Michele,

Thank you for the inquiry.  The size of the small cuff is 6.3 inches to 9.4 inches.

Respectfully,

MSEC

Date Posted:
2/2/2009 8:52:35 PM

Question
Is there an extension arm for this model, please?

Answer

they are going to get back to me on this......

Date Posted:
2/2/2009 4:45:12 PM

Question
DO YOU HAVE ACCOUNT FOR CANADIAN DEALERS AND WHAT HARE THE TERMS .REGARDS

Answer

Dear Yvon,

Thank you for the inquiry.  If you would like to open an account, please visit our website and fill out the credit application under the "contact us" tile.  If you're approved, the terms are net 30.  We do not have a specific account for Canadian dealers.

Respectfully,

MSEC

Date Posted:
2/2/2009 12:07:55 PM

Question
We would like to send Tender for your persual.Please send us contact for crosspondenceThebe

Answer
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Date Posted:
2/2/2009 4:51:12 AM

Question
How do we convert the oxygen requirement from the nonportable continuous delivery concentrator to the portable device with pulse settings 1-5?For example a patient is prescribed 2lit/min O2 from continuous delivery equipment and now the equipment is being switched to one with pulse delivery.

Answer

Dear Navneet:

Since the condition of the patient as well as the original requirements may have changed, it would be advisable for you to consult with a respiratory therapist. 

Date Posted:
2/2/2009 1:24:28 AM

Question
I would like to oder products via purchase order for my medical office. I did not see where I could enter my company information versus my personal information.I would like to order four(4)Unlabeled Sundry Jar for Tongue Blades-Item #: 191IFGMM. I would like this ordered as soon as possible.Company Name: PERSONALAB RESULTSADDRESS: 7457 HARWIN DRIVE #170HOUSTON, TX 77036713-974-3008 FAX713-974-1294 PHONEThank you.

Answer

Dear MARION SOUTHALL,

Thank you for the order. In order to use a purchase order for our company, we need a credit application and references on file. Please fax the signed purchase order on your company's letterhead with a completed credit application.  Our fax is 713-706-4161.

Respectfully,

MSEC

Date Posted:
2/2/2009 12:55:13 AM

Question
What wolud be indications for using this vent

Answer
Please restate your question.

Date Posted:
2/2/2009 12:32:16 AM

Question
Hi, we would like to have an info of your distributors here in Malaysia for all range of surgical instruments. thank you Ms Siti

Answer
We currently do not have distributors in Malaysia. 

Date Posted:
2/1/2009 11:40:39 PM

Question
Is this everything you need for this to work? Can you use it on either shoulder and is it adjustible for any frame of person?Thanks for your time..

Answer

Dear Dave,

Thank you for the inquiry. Yes, everything is included for this to work properly.  You have to specify which shoulder you need, either right or left when you place the order.

Respectfully,

MSEC

Date Posted:
2/1/2009 9:04:24 PM

Question
We are using one of these for continious monitoring. It is always reading what appears to be incorrect. The cords seem to not fit very tight to machine. Is there any tips you can give to get the best use for this machine?

Answer
Please contact Medical Concepts at 850-638-5430.  This company specializes in servicing Nellcor products and should be able to assist you.  Ask for Douglas Back.

Date Posted:
2/1/2009 8:25:20 PM

Question
Hello, I am from Australia and am tring to source a safety crib fora very active vision impaired child. Do you have a stockist in Australia?Alternatively do you have information on who may stock something similar. I have had no luck finding something like this.Thank you.Sheree

Answer

Dear Sheree:

Please let us know the age and the weight of the child and we will be happy to recommend a crib which may be best suited for the childs needs.  We are not aware of any distributors in Australia, but we do ship there.

Date Posted:
2/1/2009 7:13:00 PM

Question
What is the material???

Answer

The Double Door Solid Wall Cabinet is made out of steel.

Date Posted:
2/1/2009 6:21:19 PM

Question
Is there a sizing chart on your website? In other clothing, I take a 3X, or a 32, depending on the mfrr. Need the size to fit a 58-inch hips. Thank you for your reply.

Answer

Dear Judi,

Thank you for the inquiry. Our sizing charts states the following:

3XL  :   fits 18W-20W

4XL :    fits 22W-24W

5XL :   fits  26W - 28W

Respectfully,

MSEC

Date Posted:
2/1/2009 5:09:46 PM

Question
I am a nurse who has a 11mo old patient that I have to do weekly B/P monitoring on and I have looked everywhere for a automatic B/P monitoring device to fit such a small patient. Do you have anything available or do you know where I can find anything?Thank-you,Amanda Waddell-Moran

Answer

Dear Amanda,

Thank you for the inquiry. Please see the cuff and unit when you click the link below.

http://www.medical-supplies-equipment-company.com/SP/ppf/param/74624_0_1_0/products.asp

Respectfully,

MSEC

Date Posted:
2/1/2009 2:38:56 PM

Question
can you tell me what it's made out of ? what guage steel ? Do you have a picture of the lock ? is it a 3 way lock ? Who is the manufacturer ? Thanks, Tony

Answer

Dear Tony,

Thank you for the inquiry. The cabinet is made of steel, heavy duty construction.  No, it is not a 3 way lock, but for a small fee, we can include 2 locks.  We manufacturer this unit in our Pennsylvania warehouse.

Respectfully,

MSEC

Date Posted:
2/1/2009 12:39:14 AM

Question
Is there any kind of mesh or any other method of keeping an older child from getting an arm or leg thru the bars? Thanks.

Answer

Dear Phyl,

Thank you for the inquiry. We do sell the following for beds:

http://www.medical-supplies-equipment-company.com/product/ppf/id/13860/new_prod_full.asp

This could help.

Respectfully,

MSEC

Date Posted:
1/30/2009 8:45:21 PM