Ask The Pros:

Question
Are these FM rated as well? Does a certificate come with these proving this? Written on the bottom? Are these designated non-combustible? We have to replace our metal hospital ones which are rusty with new and the fire marshal had specific containers he would allow. Thanks Pat

Answer
checking on specs BES

Date Posted:
2/18/2009 10:18:28 AM

Question
please advise the price of the whole package

Answer
sending quote CV 02/18/2009

Date Posted:
2/18/2009 5:29:15 AM

Question
Is this matress designed for a hospital bedAnd can it support up to 250 pounds?

Answer

This product is not designed for use with medical beds.  The length of a standard hospital mattress is 80 in.  This item is only 68 in. long.  Instead, you may wish to consider ACS Comfort Gel Plus Overlay, item# TG10RVE.  This is a gel overlay for a regular size hospital beds and has weight capacity of 350lbs.

Date Posted:
2/17/2009 11:25:12 PM

Question
Per Dr orders RX I am renting on from a home town drug store. The Penguin. $16/month, they said I could buy a rented one for $148. Would I need to send you a RX for one?My daughter is 15 months. So I would like to get one that she can use for some years and her not get tired of seeing it.

Answer

Dear Ms. Hamrick:

You can fax Rx to 713-706-4161 and you can place your order online.  If you have any other questions, please call us toll free at 877-706-4480.

Date Posted:
2/17/2009 4:46:58 PM

Question
i was playing running in football all of a sudden i got pain in my left knee very sharp pain put ice on .went to hospital got it check out their said i have got minor torn muscle ligament .i have to rest it for two weeks will the patella strap help me to go back in football

Answer

Dear Sajid:

The immobilizer will help with the healing process and will minimize the chance of re-injury, however, we would not recommend going back to football until you have fully recovered.

Date Posted:
2/17/2009 4:32:42 PM

Question
Can You use any regular twin size mattress with this bed?

Answer

A mattress would have to measure 80in x 36in to properly fit this bed.  Regular twin size mattresses are not recommended for adjustable beds.  You may wish to consider purchasing a bed package which includes both mattress and rails:

• Medical Bed Packages Full-Electric Hospital Bed Package w/ Full Length Rails  item# GKP-50051DRV
• Medical Bed Packages Full-Electric Hospital Bed Package w/ Half Length Rails item# 1-GKP-50051DRV

Date Posted:
2/17/2009 4:20:14 PM

Question
We have a couple ACS gel cushions w/insert and the top fabric is flimsy and tears easily. Is the 26102DGEVR made of the same fabric?

Answer

Dear Pat:

26102DGEVR is made by a different company.  However, it would be difficult for us to qualify the quality of one fabric vs the other.  You may want to consider ordering one gel cushion to see if you like it.

Date Posted:
2/17/2009 1:35:24 PM

Question
what is the perdicted for a 5foot 2inch female who is 85yo

Answer
already spoke to her on the phone 

Date Posted:
2/17/2009 1:32:47 PM

Question
I have a quote for an Armstrong Medical Anesthesia cart that I am looking to possibily purchase 6 each of - is there someone I can fax a copy of this quote (minus pricing of course) to that can do a comparable quote for me? Please respond asap - thanks

Answer

Dear Terri,

Please fax your request to 713-706-4161 attn: Christina Villa

Respectfully,

MSEC

Date Posted:
2/17/2009 1:32:32 PM

Question
do you take medicare

Answer

Dear Carolyn,

Thank you for the inquiry, however we do not accept medicare as a form of payment. We are truly sorry for the inconvenience.

Respectfully,

MSEC

Date Posted:
2/17/2009 12:28:04 PM

Question
Do you know measurements of large and x-large disposable shorts?

Answer

Thank you for contacting us. Here is the answer to your question:

The dimensions are as follows:

Measurement   Waist –Stretched Elastic    Length

NON272709L                 23.5” x 22.5”

NON27209XL                 25”  x  23.5”

Please let me know if you have any other questions.

Respectfully,

MSEC

Date Posted:
2/17/2009 10:26:35 AM

Question
Good Morning,We have a severe disabled 6 year old. She is now at University Medical Center ICU in Jackson, Ms.We are looking for the youth bed that you carry, and so far I can't find a provider in MS.She has MS medicaid that we would be using. Do you know of a in state that might have these beds and take medicaid.Thank you for your time.Kathy Ridout

Answer

Dear Kathy:

Thank you for your inquiry.  Unfortunately, we do not carry portable youth beds. 

Date Posted:
2/17/2009 8:50:31 AM

Question
I want to know how to transfer the data to the computor, I have a sofeware to hand out the data ,but it can not displayed. thank you!

Answer

Dear xiehuilan,

Thank you for the inquiry. We are confused to what you are needing. Please explain.

Respectfully,

MSEC

Date Posted:
2/16/2009 9:21:08 PM

Question
How do I tell which one is 1/4 heel lift.

Answer

Dear Ms. Orlando:

All available sizes for Lifetime Rubber Heel Lifts, item# 70-60-50-401LMBMM are listed under the Options tab located to the right of the Description tab.   These heels can be easy trimmed with scissors for a custom fit.

Date Posted:
2/16/2009 4:51:58 PM

Question
could you tell me the status of order number 120700 placed on 2/2/2009?

Answer

Dear Mr. Gamboa:

Thank you for your follow up.  Typical lead time for this item is 3-4 weeks.  We will get an update on the status of this order and will contact you shortly.

Date Posted:
2/16/2009 4:49:39 PM

Question
Is this a permanent waterproof cover on the mattress that cannot be taken off. My mother with Alzheimer's keeps taking off the waterproof zippered cover and then wets on it again. I need something permanently sealed.

Answer

Dear JoAnn,

Thank you for the inquiry.  All of our foam mattresses have the zippered covered. The innerspring mattresses are with a permanent seal/cover.

Respectfully,

MSEC

Date Posted:
2/16/2009 1:12:27 PM

Question
I need an electric hoya lfit for a 95yo patient who is no communitative (125 lbs.) she is lifted to wheel chair from and to bed. any recommendations --everything including battery replacement must be very easy.

Answer

Dear Sam:

The battery on Battery Powered Patient Lift, item# 2091CHT is rechargable.  So even you the battery is running low the unit can be operated by plugging into a wall outlet.  The unit is easy to move and can be operated with minimum effort.  The most difficult aspect is to place the individual onto a Patient Lift Slings.  Please call us at 877-706-4480 for more questions.

Date Posted:
2/16/2009 12:43:53 PM

Question
Do you have the CareGuard Quad Cane 1287VNIGSI in stock? It is out of stock everywhere I have tried & the last company didn't say it was out and just sent a replacement. I don't want another type, just this one which actually has five feet (four + the cane). If you don't have it, do you know when you will get it or anyone else that might have it. Thank you.

Answer

Ms. Wrightson,

Thank you for your inquiry.  We do have several in-stock options for Walking Canes which can ship same day.  Unfortunately, the quad cane requested has been discontinued by the manufacturer and is no longer available.

The Quad Canes in our inventory are similar but not identical.  Please feel free to contact us with any other questions you may have.

Respectfully,

MSEC

Date Posted:
2/16/2009 12:24:28 PM

Question
I work with a gentleman with cerebral palsy. Could this product help slow his decrease in mobility, or would it be too difficult for someone with that diagnosis?

Answer

Dear Megan,

Thank you for the inquiry.  The Doczacs Hand Master Plus is designed for anyone who wants to maintain or build hand strength. We can not determine whether or not your patient can use this for his cerebral palsy. You must consult his physician.

Respectfully,

MSEC

Date Posted:
2/16/2009 10:08:27 AM

Question
Need diapers with tabs for an 80 lb boy who was recently confined to a wheel chair. Will this item work? Do not want pull ups.Attends Diaper-Briefs 10 Classic StyleItem# 0001LCRBGNPISG20-28

Answer

Dear Bryan,

Thank you for the inquiry. The diaper styler you picked is our best seller for adults.  This will definitely work for your situation.

Respectfully,

MSEC

Date Posted:
2/15/2009 5:43:12 PM