Ask The Pros:

Question
My Mom has CHF and the doctor wants her to keep her legs elevated 2-3 hours a day by sitting in this type of chair. Would Medicare cover some or all of the costes for the chair?Thank you.

Answer

 Dear Mary:

Thank you for your inquiry.  Your mother maybe elligable for Medicare coverage.  However, we would recommend using a local DME (durable medical equipment) dealer to file a claim with Medicare on your mothers behalf.  Use the local Yellow Pages to find a dealer in your area.

Date Posted:
3/10/2009 1:48:52 PM

Question
is you product avaiable in Canada, if so please let me know where I can purchase one.thank you, Wayne

Answer

 Dear Wayne:

We are not aware if this product is sold in Canada.  We do, however, ship products to Canada.  You can place an order online and select Canada as the country of destination.

Date Posted:
3/10/2009 9:42:07 AM

Question
i would like to purchase a Tridac Aspiraide convert mobile aspirator do you have one in stock?

Answer

Dear Susan,

 Thank you for the inquiry, unfortunately we do not carry this item. We are sorry for the inconvenience.

Respectfully,

MSEC

Date Posted:
3/10/2009 8:12:45 AM

Question
Dear sir/Madam,We are keen to buy some test equipment from you, we are located in United kingdom and we have been through your website. we are interested in buying1 unit 5-Step Colposcopes $4,945.00Can you quote me total price to Manchester, United Kingdom, we want the shipper to be UPS Express.We are willing to pay you by Bank transfer, can we have your bank details effecting this.Thank you for your prompt responseregardsSara

Answer

Dear Sara,

Thank you for the inquiry. My name is Christina Villa and I will be handling your quote. By now you should have already received it. If you need any additional information, please contact me.

Respectfully,

Christina Villa

Sales Mgr, MSEC
 

Date Posted:
3/10/2009 6:54:17 AM

Question
is this comparible to futuro 4505

Answer
3/10/2009 10:09:34 AM

Gordon,

This unit is comparable to that Futuro model.  Size Large would be the 4505 equivalent.  Please let us know if you have any more questions.

Date Posted:
3/9/2009 8:50:38 PM

Question
Does this set come iwth the rechargablebattery pack, along with plug in for electricity? I had been using the Trans Neb 500. Is this a good replacement?

Answer
 

Date Posted:
3/9/2009 7:55:29 PM

Question
Good day My Name is Augusto Welch from General Commerce & Trade, we are a medical equipment dealer. We have a costumer that are looking for this equipment that aprear in the picture. We don't know if this equipment is newer of oldie but my costumer are looking for for this equipment in specific. Can you help us? Or do you know who can help us with this? http://books.google.com.mx/books?id=0d2Vm_Mk6AYC&pg=PA140&lpg=PA140&dq=CINTURONES+PARA+MOVER+PACIENTES&source=bl&ots=6DY8cdPcyd&sig=GJvCTxbq5zQYrcfNRAUQhYJVD3o&hl=es&ei=C-ymSfuCEpmQsQOA4uTwDw&sa=X&oi=book_result&resnum=1&ct=result#PPA142,M1Thank you very much. God bless you.

Answer
3/9/2009 5:34:06 PM

 Dear Mr. Welch:

Unfortunately, we are not familiar with this product. 

Date Posted:
3/9/2009 12:47:16 PM

Question
I am looking for adult incontenence disposable underwear that you PULL on. Sort of like Pull-ups for adults. Do you have any? It seems all I can find on your website are the kind with tabs. Thank you for your assistance in this matter.

Answer

Dear Tracey,

Thank you for the inquiry.  We have a wide selection, but they have not been entered on the website. I am sending pictures and pricing to your email.

Respectfully,

Christina Villa
 

Date Posted:
3/9/2009 11:14:26 AM

Question
Are the tires rubber?

Answer
The tires for Huntington Bariatric Extra Wide 4-Wheeled Rollator item# F44B-TRVE are made from heavy duty rubber.

Date Posted:
3/8/2009 5:15:55 PM

Question
I wanted to know about the warranty & volume pricing (also not for profit pricing). Also how you handle any problems with product.

Answer

Dear Ms. Schneider:

Thank you for your inquiry.  Two Channel Iontophoresis Delivery Device item# 501ANDMM comes with a two year manufacturer warranty.  Please let us know how many units you maybe interested in purchasing and we will be happy to offer you an appropriate volume discount. 

Date Posted:
3/8/2009 12:40:38 PM

Question
Do you have any used rollaway beds for sale?

Answer

 Dear Ms. Hurst:

We only carry new beds at very competitive prices.  Please contact our customer service at 877-706-4480 on Monday morning.  We open at 8 EST.

Date Posted:
3/7/2009 12:40:50 AM

Question
I have a springfield hospital crib and I am having trouble finding sheets to fit this...size is 28W 57L 5D do you have any that would fit this size or know of any other resource? any suggestions would be appreciated

Answer

Danielle,

We have four Crib Sheets available.  The largest woven sheet is 28 in. x 52 in. x 6 in.  We also have a knitted sheet that is 30 in. x 60in. x 4in.  These items generally deliver within 7-10 days.

Date Posted:
3/6/2009 10:19:47 PM

Question
Do you have any manufactorers guidelines on how to clean and sterilize a wrights respirometer?

Answer

• If there is any moisture or condensation in the tubing you can dry the tubing it up with the "ends down" to allow any moisture orcondensation to drain out and evaporate.
• Wash all parts with warm water and liquid dish soap.
• Rinse thoroughly with warm water and shake out water.
• Air dry or hand dry parts on a clean, lint-free cloth.
• Reassemble when dry and store.

Date Posted:
3/6/2009 6:17:31 PM

Question
Hi there,I wanted to know,Can i order through the mail?Can i send a check with my order?I do not have or want a credit card.Please let me know.I want a pair of your diabetic shoes.Thanks,Carolyn Barnett

Answer

 Dear Ms. Barnett:

You can certainly pay with a personal check.  Please make sure to include proper shipping amount with the item price.  Please make the check payable to MSEC, 6420 Richmond Avenue, Suite 233, Houston, TX 77057.  Please include your item(s) number and corresponding quantities along with your shipping address.  Please be advised that the check must clear before the order can be processed.  If you are not sure of the cost of delivery, please contact our customer service dept. at 877-706-4480.

Date Posted:
3/6/2009 5:51:07 PM

Question
HelloI want to know if your company ships merchandise out of continental USA. I work for a Cardiovascular and Thoracic Surgeon and we need some medical supplies that where not longer available in Puerto Rico. Please respond to my e-mail addres of by phone.ThanksEvelyn

Answer

 Dear Ms. Rodriguez:

We do regularly ship products outside of the continental US.  We will be happy to ship products to Puerto Rico.  Please contact Christina Villa at 877-706-4480 x 107 or christina@msecompany.net.

Date Posted:
3/6/2009 8:33:13 AM

Question
how many 5ml SST blood collection tube can put in to spin?

Answer
3/9/2009 1:07:32 PM
 

Date Posted:
3/6/2009 5:23:23 AM

Question
I'm looking for sheets to fit this mattress. I can find them to fit a 42 wide bariatric mattress but not a 48.Help!Thanks

Answer

Dear Beverly,

Thank you for the inquiry.  Unfortunately we do not have contour sheets, just flat sheets to fitt this size. Please let us know if you would like pricing for those.

Respectfully,

MSEC
 

Date Posted:
3/6/2009 2:23:52 AM

Question
does your product magnetize the instruments ? The reason I'm asking is because this has happened in the past. If purchase your product how do I de- magnatize my needle holder ?

Answer

 Dear Mariam:

Thank you for your inquiry.  There is a slight possibility that the instruments maybe magnitized.  However, it should be noted that the magnetic field produced by the needle counters is very small and any magnitization should not temporary.

Date Posted:
3/5/2009 9:15:02 PM

Question
We have a patient with very swollen feet. She has a 14 in length and the ball of her foot is 16 and 3/4 in in diameter. Do you have any kind of shoe or surgical shoe that will fit this lady. We are in Mena, AR and she cannot come to your office.

Answer

Dear Sharon,

Thank you for the inquiry, however we do not carry shoes in a size that will fit your patient.  You must have custom shoes made in order to accomodate her needs. We apologize for the inconvenience.

Respectfully

MSEC

Date Posted:
3/5/2009 6:41:13 PM

Question
Do you buy fujinon endo equip?

Answer

Dear Ken,

Thank you for the inquiry. We do not buy equipment from unknown vendors, my apologizes. Please call Sterile MED at 1-888-252-1542.

Respectfully,

MSEC
 

Date Posted:
3/5/2009 5:16:16 PM