Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
Does this dressing contain latex?

Answer

Dear Mary Ann,

Thank you for the inquiry. The product description does not state this product is latex free.

Respectfully,

MSEC

Date Posted:
4/5/2009 8:53:01 PM

Question
I have a bulging disc in my neck and severe degenerative arthritis. I have had 1 steroid shot in the duramattar and four in the joint C5, C6. I was told to get a pillow to keep my neck straight and in place while I sleep. Which of these is the better choice? Not sure since there are so many.

Answer
Based on the description of your condition,  you may want to consider Therapeutica Pillows - Spinal Support, Gray , item# 101ICIMM.

Date Posted:
4/5/2009 1:43:06 AM

Question
I have a hydrolic lift serial number 114578. I thought it needed to be greased because it wouldn't always hold tight. It would make a clicking noise and lower me very slowly. How do I oil it and where do I get the supplies I need to accomplish this task. Thank You. Mr. Parks

Answer

 Dear Raymond:

Thank you for your inquiry.  Sounds like your hydraulic cylinder is leaking.  Parts are manufacturer specific.  You need to find out the name of the manufacturer and contact them for support and replacement parts.

Date Posted:
4/4/2009 1:01:30 AM

Question
My mother rents a concentrator and 02 bottles from Perry Memorial Hosp. in Princeton, IL. We will be flying out to Mt. View, Santa Clara, California area for a family emergency on April 17th. We will have a small conc. already but if a problem arose w/ that concentrator could we rent o2 from you. I understand that Perry is affiliated w/ DME. We may not need to but what would I need in case of a back-up. Angela in Peoria, IL

Answer

 Dear Ms. Allen:

We are located in Houston, Texas and do not rent equipment.  We would recommend looking up respiratory equipment providers in the local Mt. View, CA Yellow Pages or doing specifc searches on-line.

Date Posted:
4/3/2009 8:13:07 PM

Question
how do make the monitor read. It was working and now it quit.

Answer
 Dear Nancy:

Please contact Douglas Back at Medical Concepts at 850-638-5430. He should be able to answer your question.

Date Posted:
4/3/2009 7:43:22 PM

Question
Do you sell them? What models do you sell?What price?Thanks.

Answer

Dear Sam,

Thank you for the inquiry. We currenlty have (10) units of the BAXTER model 6201.  The price will depend on how many you need.  Let me know if you would like a quote. (christina@msecompany.net)

Respectfully,

Christina Villa

Sales Manager -- MSEC
 

Date Posted:
4/3/2009 3:27:50 PM

Question
Good Morning,I am currently a Medical Assistant with North Hills Medical Center in Greenville SC. I was wondering if you offer any free programs to assist our Doctors in this office. We are in desperate need of this particular equipment. We would even be willing to take a refurbished machine

Answer

 Dear Ms. Evans:

Thank you for your inquiry.  At this time, we make donations to local charities. 

Date Posted:
4/3/2009 10:45:01 AM

Question
Do you have gowns with snap in arms. my mother cannot open her arms at all and is bedridden all the time. she is about 80 lbs now or less. I also want a color or print and open back

Answer
4/3/2009 4:55:34 AM
 

Date Posted:
4/3/2009 1:11:00 AM

Question
can BD Ultra-Fine II 30 gauge lancets be used in this device?

Answer

Dear Mr. Williams,

Thank you for the inquiry. I contacted the manufacturer of the lancing device and they said it should fit any standard lancet.

Respectfully,

MSEC
 

Date Posted:
4/2/2009 9:27:49 PM

Question
I am trying to locate a panty that fastens on the side. It is needed to put over an adult diaper, especially at night so that the diaper doesn't have to be so tight. The nursing home said this might help. My mom is a larger person, about 183 lbs. She has an incontinence problem plus she somewhat bedridden due to a knee problem. Her diaper is very tight and I thought there would be some easy type of panty to help hold the diaper in place. Thank you

Answer

Dear Teresa,

Thank you for the inquiry. Do you think an extra large in this style will work?

http://www.medical-supplies-equipment-company.com/product/ppf/id/5279/new_prod_full.asp

Respectfully,

MSEC
 

Date Posted:
4/2/2009 8:51:03 PM

Question
Looking to get new scrubs for our new surgery center. Need scrubs that can withstand hospital laundering services. Will these work or do have any suggestions?

Answer

Heather,

Thank you for your inquiry.  Our Comfort Ease Scrubwear, I would say is our most durable scrubs, as they are a 65/35 Poly/Cotton blend.

Not only does this blend aide in longer lasting scrubwear, the chances of shrinkage and fading are less than a standard 50/50 or 100% cotton scrub.

Date Posted:
4/2/2009 5:32:57 PM

Question
Am a catcher for the philadelphia phillies and have osgood in both knees. My left knee is the one that takes most of the pounding. Am wondering if your knee pad would be a good idea for me to wear? Need something that protects the bump from having any pressure on it. Something like a dounut pad.

Answer

Dear Mr. Marson,

Thank you so much for the inquiry. Please click on the following link for the suggested solution. If you need more, please let us know.

http://www.medical-supplies-equipment-company.com/product/ppf/id/12067/new_prod_full.asp

or

http://www.medical-supplies-equipment-company.com/product/ppf/id/11419/new_prod_full.asp

Respectfully,

MSEC
 

Date Posted:
4/2/2009 5:26:28 PM

Question
I am interested in a volume price for the manual close wall desk. I am not sure how many I will need (nursing home renovation project).Also is this unit available with a lock and oak door? If so then please price that way.please let me know asapThank you,Nancy Franklin

Answer

Nancy,

Thank you for your inquiry.  Brittany Steffen-Smith, one of our sales associates will be contacting you shortly for more information.  Please note, in order to provide accurate pricing, quantity desired may be necessary.  Thank you for your patience.

Date Posted:
4/2/2009 3:30:19 PM

Question
I need an adult mask and does this have a battery?

Answer

Ms. Smoots,

This nebulizer is powered by an AC adapter.  We do have an adult mask available.  The available unit which is capable of battery power is our Portable Compressor Nebulizer System  which can operate with AC/DC adapter or battery.  Adult masks are also available for this unit.  Thank you for your inquiry.

Date Posted:
4/2/2009 1:00:29 PM

Question
Do beds come with mattresses? Are there mattress options? Thanks

Answer

We offer Hospital Bed Packages which include the bed, mattress and side rails.  For assistance with your selection, please call us toll free at 877-706-4800.

Date Posted:
4/2/2009 12:57:33 PM

Question
How many trays does this cart hold?item # 458SKLMD

Answer

Ms. Pack,

This cart can hold up to six (6) trays 14" x 18" or 15" x 20".  We do have alternate carts with higher tray capacity.  If you would like pricing on any alternates, please feel free to contact me at the e-mail or telephone number below.  Thank you for your inquiry.

Brittany Steffen-Smith
brittany@msecompany.net
1-877-706-4480 ext 106

Date Posted:
4/2/2009 9:22:16 AM

Question
I am looking for the following item:Wall mounted shelf10 deep x 14 longSatin finish #4Front edge folds down 3/4Back edge folds up 3sides folded up 3/4 - welded to back edgeStainless Steel Type 304I look forward to hearing from you.

Answer

Dear Phyllis,

Thank you for the inquiry. I am doing some research.  I will have a follow up email with a shelf that might accommodate your needs.

Respectfully,

Christina Villa - MSEC
 

Date Posted:
4/2/2009 8:37:04 AM

Question
We have a couple of questions. We are intrested in purchasing a C Arm. Can we place a C arm in a 10 by 13 room? How much is a C Arm going to cost us? We are hoping someone can come down to our office to talk to us about.

Answer
 Where are you located?

Date Posted:
4/1/2009 6:17:00 PM

Question
how tall is the platform for this scale

Answer
 

Date Posted:
4/1/2009 4:02:03 PM

Question
Can we plse give me more info on:item# S524FWHMitem# S072FWHM

Answer

Karl,

We will be following up with additional information shortly as well as pricing for this item.  Thank you for your patience.

Date Posted:
4/1/2009 3:50:00 PM

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