Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
need elastic ABDOMINAL belt enough wide,maybe 10 inchs, for post hernya surgery What is the wide of this item?

Answer

Humberto,

This elastic abdominal binder is constructed of three (3) segments that are each 3" wide to give a support 9" in total width.  Note, most abdominal binders are able to be cut according to the width needed (in 3" segments).

Date Posted:
4/9/2009 11:32:47 AM

Question
just i want to know the price and thank you for your cooperation. in advance

Answer

Dear Jean,

Thank you for the inquiry, however we currently do not have any in stock so providing a price would not be posssible. I am waiting on a shipment next Friday. If I get a unit in, I will follow up with pricing.

Respectfully,

MSEC

Date Posted:
4/9/2009 8:56:15 AM

Question
Hi Would you be able to explain about integral printer? I need oximeter specifically for 6 MTW, it means with ability to identify measures for every minute. Do you know about small oximeters with memory and ability to work with PC? Thank you for your help

Answer

Dear Urszula,

Thank  you again for the inquiry. One last night I need to state was that BCI3401 reports in 30 second intervals only.

Respectfully,

MSEC

Date Posted:
4/8/2009 5:46:44 AM

Question
How long can I keep a bottle of D.A.G.? Does it go bad or does it lose its potency? Thanks.

Answer

The D.A.G. Solution generally has a shelf life of 1 year.  It can be used after the one year mark, however it will not be quite as effective.  Please let us know if you have any additional questions.  Thank you!

Date Posted:
4/7/2009 11:56:43 PM

Question
hi, I live in toronto.if I need to buy a nebulizer and need to mail to china, is it possible? and how can you help me?thank you.

Answer

 Dear Catharine:

We can ship products to China on your behalf.  However, for all orders being shipped outside of US or Canada we require payment via bank wire transfer.  If you would like to proceed, please contact our office at 877-706-4480 for more information.  Please note that wire transfer fees are the responsibility of the client.

Date Posted:
4/7/2009 11:32:24 PM

Question
Are OBGYN stirrups included with basic model?

Answer

Stephanie,

The Motorized Procedure Table 2-052DMTMS does not include the Standard Ankle Stirrups .  If you would like a formal quotation, please feel free to contact me and I'd be happy to quote the package price.

Respectfully,

Brittany Steffen-Smith
brittany@msecompany.net
1-877-706-4480 ext 106

Date Posted:
4/7/2009 4:18:33 PM

Question
I ordered some Depends for my husband. They came today. However, the package says that they are for women. I pulled up my order confirmation, but it doesn't give an item number. I looked on-line and tried to pull up KBC-19561 (Number on packing slip), but that number is not found. What's up?

Answer

Dear Ms. Weissman:

Thank you for your inquiry.  The item numbers listed on MSEC website are based on our internal numbering system and do not reflect the manufacturer item numbers which are listed on the packaging.  If you are not satisfied with the product and would like to return or exchange it per our Return Policy, please complete the following return authorization form or call us toll free at 877-706-4480 x 106.   

Date Posted:
4/7/2009 4:04:02 PM

Question
we have achieva PSO2 ventilator in our nursing home i need to know in case AC power fail how long the battery backup discharges

Answer
Depending on the battery back up, you are looking from 1-3 hours.

Date Posted:
4/7/2009 4:01:17 PM

Question
Graebel Houston has opened a new division, Commercial Storage and Warehousing, and I wanted to see if you have a need for storage or warehouse overflow at your location.If you have a need I would like to set-up an appointment to discuss the storage/warehousing options we have. Also currently if you sign up for storage/warehousing we will provide FREE PICK-UP.Thanks for your time and I look forward to hearing from you.

Answer

 Zak:

We do not have any inventory in Houston area.  Thank you for your inquiry.

Date Posted:
4/7/2009 2:58:47 PM

Question
I am writing you from Belize.I received a contract to provide our Government with 30,000 Disposable Drape Sheets 40by 48,2 ply like the one listed here.Would you provide me with a better price on this quantity?Sincerely,Anna SmithPharmacistBox 570 BelmopanBelize

Answer

Anna,

I will be working on getting pricing for you.  Please feel free to contact me with any additional questions you may have.  Thank you for your patience!

Respectfully,

Brittany Steffen-Smith
1-877-706-4480 ext 106
brittany@msecompany.net

Date Posted:
4/7/2009 2:01:17 PM

Question
Is this shoe snickers like soles and does it have arch support inside?. I am looking for a soft bottom. I had toe surgery and still in a lot of pain and discomfort. thank you

Answer

Haydee,

We would recommend something like our Deluxe Female Post-Op Shoe.  This shoe features a unique rubber outer sole for shock absorption and assists in maintaining normal gait.

The padded heel also allows for greater comfort while ambulating.  Please let us know if you have any additional questions.

Date Posted:
4/7/2009 11:30:30 AM

Question
i need price list to it ? and this price is contain the transport ?

Answer

Dear Ahmed,

Thank you for the inquiry, however shipping still needs to be added to this item.  Please provide your zip code to inquiry@msecompany.net and the product item number to get estimated shipping costs.

Respectfully,

MSEC
 

Date Posted:
4/7/2009 8:31:19 AM

Question
I would like a thread count for item #577812TDMDM please.If you have twin sheets with a 350 thread count, plain white can you quote me?Thank you,Melissa

Answer

Dear Melissa,

Thank you for the inquiry. The thread count for #577812TDMDM is 130.  The highest thread count we carry is 310.  If you would like pictures and pricing of those items, please email me at christina@msecompany.net.

They are sold separately, contour, flat and pillowcase.

Respectfully,

MSEC
 

Date Posted:
4/7/2009 8:27:58 AM

Question

I am trying to find out is a B tank same as M-6 in size. Secondly what are the hours and minutes of usage for tank size M-6 and Tank E.

Thank You

Answer

James,

The "B" oxygen cylinder is just another reference for the "M-6" cylinders.

The E Oxygen Cylinder  can operate (based on 15 breaths/minute and use with the Single Lumen Oxygen Regulator ):

The M6 Oxygen Cylinder  can operate (based on 15 breaths/minute and use with the Single Lumen Oxygen Regulator ):

Note, the hours of operation are based on 15 breaths/minute and use with the Single Lumen Oxygen Regulator .

Date Posted:
4/6/2009 8:58:07 PM

Question
mi madre tiene 97 anos vive en Honduras yo vivo en miami FL,y necesito me recomiende una cama economica cun delivery en miami entre $300 y $ 500.soy persona de pocos recursos si la encuentro usada mejor GRACIAS

Answer

Estimado cliente,
Lo siento para su situación. Nuestras nuevas camas con coste de entrega cerca de $750. Las camas que tenemos son nuevas. Si usted quiere permanecer alrededor de su presupuesto, usted debe encontrar probablemente un distribuidor en Miami para evitar cargas de envío.
Respetuoso,
Christina Villa

 

Date Posted:
4/6/2009 7:41:47 PM

Question
Dear Sir Greetings from Greece. We are a company located at Thesssaloniki/Greece and we are trading medical equipment. A customer (cardiologist) asked for Ultrasound Table We found your site and we are interested for a.Item# TR4POKWb.Item# 088113SU2HOKW Please send us characteristics and offer for the above beds Thank you in advance George Tarasidis Medical SupplyMedical Equipment and Consumables6 Pontou & Valtetsiou Street56626 Sykies Thessaloniki, Greece info@medical-supply.grΤ: 0030 2310500008F: 0030 2310500018

Answer

I sent this customer an email from my personl account.

CV 04/06/2009
 

Date Posted:
4/6/2009 4:40:38 PM

Question
Is the blade tempered and what is the length of the blade?

Answer
4/6/2009 3:26:59 PM
 

Date Posted:
4/6/2009 3:18:40 PM

Question
This pillow went flat after sleeping on it and does not give good support. I have had cervical spine surgery and neck is totally fused.

Answer

Thank you for your comments.  We are a distributor and not a manufacturer.  We do, however, value consumer feedback on the products we offer.  You may wish to consider

Date Posted:
4/6/2009 2:28:22 PM

Question
is this probe compatable with the Mindray PM-50 brand of oximeter. It has a 7 prong adapter in this configuration. . . . . . .We would like to use this product if compatable Thank You

Answer

Dear Sherry,

Thank you for the inquiry, however, this probe will not work with the Mindray PM-50. We are sorry for the inconvenience.

Respectfully,

MSEC 

Date Posted:
4/6/2009 12:00:02 PM

Question
I have a 7.5 mHz ultrasound transducer. Will Aquasonic 100 allow adequate phonic conductivity for imaging at this frequency? Thanks!

Answer

Dear James,

Thank you for the inquiry. AQUASONIC 100 is the most widely used gel for diagnostic and therapeutic medical ultrasound. It is recommended for all procedures where a viscous gel is required.  Acoustically correct for the broad range of frequencies used.  Completely aqueous, will not stain clothing or damage transducers. It will work for your frequency.

Respectfully,

MSEC


 

Date Posted:
4/6/2009 11:55:22 AM

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