Ask The Pros:

Question
my husband is dialisis patient for about 14 years and he realy needs a position beds for his confort at home how can i get some help about if madicare can provide a bed for him where can i get some help for him i really thanks for all your helps god bless you all maria santiago

Answer

 Dear Ms. Santiago:

For assistance with Medicare, it is typically better to work through your local DME (Durable Medical Equipment Dealer/ Reseller).  Please look up those listings in your local Yellow Pages.

Date Posted:
5/14/2009 12:57:56 PM

Question
Dear Sirs,Can you offer me an Olympus CF-1T20LHow many dots? Warranty time?Thank youBest RegardsRosario

Answer
5/14/2009 8:41:54 AM
 

Date Posted:
5/14/2009 5:33:55 AM

Question
At home I care for my mother who is at risk for falls and has dementia. For 3 yrs I've had a motion detector from Radio Shack over her bed, along with a baby monitor. If she tries to get up, the detector beeps and the monitor picks up the beep. It's now working properly anymore. What can I use?

Answer
Wireless Infrared Alarm will work as well as your other set up.  You may also want to take a look at Fall Prevention & Personal Safety Alarms section of our website for additianl safety products and ideas.

Date Posted:
5/13/2009 11:40:19 PM

Question
Can this unit use cold and hot water?What is the electrical hookup on this unit?

Answer
105 Gallon Direct Drain Mobile Whirlpool is equipped with 1/2 HP and requires 115Volts/ 60 Hz, 8 amps, 3 pole GFI receptacle and can be used with both hot and cold water.

Date Posted:
5/13/2009 6:17:46 PM

Question
what is the patient weight capacity for this bed?

Answer

Mike,

The weight capacity for this bed is approximately 250lbs.  We do have alternates with slightly higher weight capacities.

Date Posted:
5/13/2009 2:47:06 PM

Question
I am incharge of the MSDS book for our Nursing Home. Requesting msds sheet for your product. Thank You

Answer
5/13/2009 10:09:17 AM
 

Date Posted:
5/13/2009 8:33:57 AM

Question
I work for a group of gynaecologists in Adelaide, Australia. Am investigating prices of gynae chairs and am impressed with your range. Do you have an agent in Australia or are you in a position to deal with overseas customers directly? What is your policy on repairs?Looking forward to your reply.

Answer

 Dear Lyn:

Thank you for your inquiry.  At this time we do not have an Austarlian agent.  We have been shipping products to Australia for several years now. Most of these orders are from organizations which find us on the internet. 

We will honor the product warranty if the customer ships the item back to the US.  Unfortunately, shipping back and forth to Australia makes it rather costly. 

If you are interested in pursuing this matter further, please email our Gary Gorodetsky (Partner) at gary@msecompany.net

Date Posted:
5/13/2009 1:09:20 AM

Question
Can this mattress be purchased through insurance or does medical insurance cover any portion of this type of mattress?

Answer
 Dear Ms. Maiorino:

Date Posted:
5/12/2009 10:36:43 PM

Question
Will these sheets fit a massage table?

Answer
 what are the dimensions of the massage table

Date Posted:
5/12/2009 9:44:45 PM

Question
Hello,Do you have the Olympus GIF-XQ20 in stock? if so,what is the condition and the price?Thanks.

Answer

Dear Yenny,

Thank you for the inquiry, however we haven't an Olympus GIF-XQ20 in stock for about 4 months. If we get one in, I will email you immediately.

Respectfully,

MSEC 

Date Posted:
5/12/2009 4:45:24 PM

Question
I am doing a feasibility study for selling ortho supplies in office or working with a supplier that will ship to patients who order from our website.

Answer

 Dear Jody:

Please direct your questions to Gary Gorodetsky at gary@msecompany.net.

Date Posted:
5/12/2009 3:41:17 PM

Question
I need tubed stockinette for an adult forearm. Can you tell me what size to order?

Answer

Dear Darl,

Thank you for the inquiry. In order for us to answer it accurately, we need to know the length and width of your arm.

Respectfully,

MSEC
 

Date Posted:
5/12/2009 1:37:43 PM

Question
How many test strips is this?I'm assuming it is 200 strips since the retail cost on 100 strips is $109.00

Answer

 Dear Ms. Casey:

This item has 100/ box

Date Posted:
5/12/2009 12:44:57 PM

Question
I am looking for a supplier of medical supplies for a co worker that is starting a clinic supply store here in the Dom. Rep.I found your site and think it would be an asset to her.My only question is are there any regulations or restrictions on shipping here?Best regards,

Answer

 Dear David:

There are very few limitations about exporting medical equipment and supplies to Dominican Republic.  Most of these restrictions deal with controlled substances and some oxygen producing equipment.  Please be advised, that it is our company policy to require advance payment via bank wire transfer for all exports.  Please contact Christina Villa at christina@msecompany.net and she will be happy to put together a quote for you based on your requirements.

Date Posted:
5/12/2009 10:06:55 AM

Question
How long have you been in business? How will this spirometer be calibrated? Is there a syrgine? How much does it cost?What is the reimbursement using this spirometer?

Answer

BLanche,

Thank you for your inquiry. We been in business since 1999. We sent your questions to our spirometer specialist and we should have answers to your questions shortly. Thank you for your patience.

MSEC

Date Posted:
5/11/2009 11:31:52 PM

Question
Do you have the actual weight of this product?

Answer
 

Date Posted:
5/11/2009 8:45:21 PM

Question
I know the shipping weight is 26 lbs but do you have the actual weight of the product?

Answer

Alexis,

Thank you for your inquiry.

The Basin stand weighs around 20-21.5 lbs. 

MSEC
 

Date Posted:
5/11/2009 8:43:53 PM

Question
Do these stirrups fit any exam table? We are having trouble finding a pair that will clamp to our x-ray table.

Answer

This item is generally factory installed and cannot be guaranteed to work with every table.  The brackets fit around the legs and are screwed directly into the frame of the table.  If you can let us know the dimensions of the legs for your table, we may be able to determine if these stirrups would work for you.

Date Posted:
5/11/2009 6:14:02 PM

Question
How long to deliver Downers Grove, Illinois? Does DC adopter work on 220V AC 50HZ electric supply/ Is it like an adapter for computers that work on all kinds of electric supply?thanks

Answer

 Dear Suman:

The item is available for immediate shipping.  ETA to IL is 3-4 business days.  You will need to purchase a transformer and an electric plug adapter at a local radio shack if you are planning to use the unit overseas.

Date Posted:
5/11/2009 2:36:56 PM

Question
The dimensions read in inches...4x6x18...or is this a typo and should be read in feet? Pl advise.

Answer

 Dear Sabiha:

Thank you for you feedback.  We updated the information for Mat Platform with Black Laminate Top 4 x 6 item# 643-64-1141HSM.  We also have the same platform in 4x7, 5x7 and 6x8 sizes (in ft).  Please contact us toll free at 877-706-4480 with any other questions.

Date Posted:
5/11/2009 1:02:41 PM