Ask The Pros:

Question
I am in need of a left side control power lift recliner following rotator cuff surgery and found a couple of possibilities at your website, but no info about using my insurance.....??????

Answer

 Dear Ms. Kohler:

Thank you for your inquiry.  However, we do not accept insurance coverage at this time.

Date Posted:
6/9/2009 7:16:46 PM

Question
How do you measure? It says from Base of thumg to where?

Answer
6/9/2009 6:16:52 PM
 

Date Posted:
6/9/2009 6:01:20 PM

Question
is this a silicone tube?

Answer

Liron,

This Nasogastric Feeding Tube is made of made of PVC.

Date Posted:
6/9/2009 2:53:13 PM

Question
I am in bad health, just had a complete knee replacement and will have to have the other one done soon. I have arthritis in my back and getting up out of a chair is rough. I have a prescription and a form filled out for a lift chair, and have medicare and Mutual of Omaha supplement. My cost?

Answer

 Dear Mrs. Hannah:

At this time, MSEC does not accept Medicare coverage as a form of payment. All claims to Medicare are reviewed on a case-by-case basis.  We would recommend finding a respiratory or durable medical equipment dealer in your area to discuss your requirements with them directly. 

Date Posted:
6/8/2009 6:26:39 PM

Question
Can I recieve a sample of these?

Answer
6/8/2009 12:31:53 PM
 

Date Posted:
6/8/2009 12:30:58 PM

Question
My initial scrubs MSEC were this brand sizelargeand had black color drawstring. Last year I put in for a replacement order of the exact same make and size but the drawstrings were not color coded. So I sent them back as would confuse laundry. What color is the drawstring for large for this item

Answer

Erik,

These scrubs come in two different color-codings.  The "Angelica" color-coding offers a black draw string for size large bottoms and neckline for tops.  The "Medline" color coding offers a blue draw string for large bottoms and neckline for tops.

Date Posted:
6/8/2009 9:26:54 AM

Question
What size are the wheels, in inches please. When I get your answer I will place the orders for both items then or just the one I have currently. Thanks

Answer
6/8/2009 9:02:29 AM
 

Date Posted:
6/8/2009 5:31:55 AM

Question
With a dr prescription is this covered by medicare? I am 37 yrs old with congenitally induced bronchiectasis currently on disability. I have 2 young girls so mobility and dependability are a must. Please reply at your earliest convenience. Thank You Melisa Davidson

Answer
 A doctors Rx does not guarantee that the item will be covered by Medicare.  All claims are reviewed on a case-by-case basis.  We would recommend finding a respiratory or durable medical equipment dealer in your area to discuss your requirements with them directly.  At this time, MSEC does not accept Medicare coverage as a form of payment.

Date Posted:
6/8/2009 12:31:37 AM

Question
Hi!. I just cant find this item. When i was in spain they were calling it tirante musculador...here is a link with an image of how it looks:http://www.byomedicsystem.com/?f=detalle_producto&id=58its the blue one under the kneesthank you

Answer

 Dear Andrzej:

We reviewed the product link.  Unfortunately, we currently do not carry a similar item.

Date Posted:
6/7/2009 10:36:47 PM

Question
Looking to purchase first lift system for my 14 yo son with severe CP. Need it to move him from his hospital bed at home to his Zippie wheelchair to his tumbleforms seat. He has no head control like a big 85 lb newborn mobility wise. What would you recommend?

Answer

Dear Stephanie,

Thank you for the inquiry. I would definitely recommend the full body sling. This way you do not have to worry about head support until you place him in the seat position. Someone needs to support his head with their hands until you get another support in the chair.  

http://www.medical-supplies-equipment-company.com/SP/ppf/param/127989_0_1_0/products.asp

Respectfully,

MSEC 

Date Posted:
6/7/2009 5:41:32 PM

Question
The item I am looking for is usually termed as a wedge and is used to sleep on, elevating my body from the mattress so that my head and back are a bit higher than the rest of my body. I have asthma and sleep apnea. Sizewise they are a bit wider than a pillow and at the head they are 7-10 inches off of the mattress. The sides are triangular in shape. I was not able to find it by wedge.

Answer

William,

We have two different sizes of Torso Elevation Wedges.  The Extra Large Torso Elevation Wedge is 27" L x 24" W x 18" H which provides an elevation of 30/60 degree angle.  We also have the Standard Torso Elevation Wedge which is 18" L x 18" W x 13" H and provides an elevation of 35/55 degree angle.

Date Posted:
6/7/2009 4:33:13 PM

Question
Are the handles separate from the rest thus not allowing any liquid to be trapped and in need of cleaning?

Answer

Dear Mr. Dunn,

Thank you for the inquiry. Unfortunately, the handles are not separate from the plastic urinal.

Respectfully,

MSEC
 

Date Posted:
6/6/2009 2:32:14 AM

Question
what size lab coat should i get if i currently have a height of 5 feet 10 inches

Answer

Phillip,

Any full-length lab or knee length lab coat should fit.  The size is actually determined by the following factors:

Pant Size
Chest Size
Waist Size
Hip Size
Neck Size

A sizing chart will be e-mailed to you separately.

Date Posted:
6/4/2009 11:44:50 PM

Question
would like more info on order no 122041.Thank you - sorry to bother youthanks Brian

Answer

Brian,

There was an error in the shipment initially due to the delivery address.  The package shipped again on Wednesday, June 3rd via UPS and the tracking number is 1Z0617756876087191.  Delivery is estimated for June 8th.

Date Posted:
6/4/2009 7:31:28 PM

Question
I need a simple medical face mask strapping that doesn't leak, pulls over the head, and which can be set up with almost no finger/hand manipulation. I have parkinsons, live alone, and my fingers don't work very well. Appreciate your recommendations. Thanks.

Answer

Al,

Our Full Face CPAP Mask is quite simple to use and you can access the  User Manual to see how it is assembled along with put on.

Date Posted:
6/4/2009 5:23:40 PM

Question
Attention repair shops or o2 companies that do repairs. I have a good 50 plus melleniums first generation that are in need of repair. Most are in need of compressor repair. I have updated my equipment and will not be using these anymore. I am sure there is someone who would love to have these at the price of $25 each plus the shipping. We are in Rocky Mountain Region. They are mostly on pallets and ready to ship. We always donated these in the past to 3rd world countries but this year we found out that the charities we were donating to are not in the position to take them. So we will be ready to ship to you at $25 each. You pay the shipping charges. Most of these have the OPI oxygen percentage indicator on them. Most are in great condition on the outside. Rather than bother to repair them we have always donated them to charity. If you are a repair shop this is a great investment for you. I also have regulators and other respiratory products for sale.

Answer
Contact Ed Fritz at Ed.Fritz@AdvantageMedicalSystems.com 888-492-4049 x10.  They specialize in O2 concentrator service and repair.
 

Date Posted:
6/4/2009 12:15:09 PM

Question
I have a congenital fusion between my skull and C1. Currently, the only thing that I've found that helps is weekly massages and that gets expensive. How well does this product work and what can I expect from it? Is there a money back guarantee? Is there somewhere I can go to try it out?Thanks

Answer

 Dear Doug:

Unfortunately, we rarely hear feedback about the products once they are sold.   If the item is not returned, we assume that the client is pleased with the purchase.  If that is any indication of the quality of this unit, looking over sales data, it appears that none of these items have actually been returned for a refund or exchanged. 

You can review our Return Policy. 

You will need to check your local yellow pages for a list of orthopedic product retailers for availability of this product.

Date Posted:
6/3/2009 5:23:46 PM

Question
i have been diagnosed by my Doctur, with emphysemia. I do use normal inhalers to help with my breathing problems, but find them a hit and miss situation. I am aged 80 years, and have smoked for many years, Would then , a nebulizer be of much more help to me. Your advice would be apreciated. W Turner.

Answer

Dear Mr. Turner:

Unfortunately, only your regular doctor can make the diagnosis of whether or not the use of a nebulizer will benefit your condition.

Date Posted:
6/3/2009 2:49:37 PM

Question
Hi,I am interested in getting a pair of chiropractic sacral blocks and one block board. If I place an order today June 3rd, could I get them by June 12? I am living in Burbank, CA.Any help will be appreciated.Luke

Answer

Dear Luke,

Thank you for the inquiry. I have great news, the blocks would ship from our California warehouse and arrive to you within 3 business days. As soon as you place the order, it will be processed.

Respectfully,

MSEC

Date Posted:
6/3/2009 5:45:06 AM

Question
I noticed a equipment at one of nursing home. it is very useful for old person who was on stroke with left hand size paralysed. It is a roller in the center with 2 handles on right and left side and the size is not huge and you can put on the table for a person who still have the right arm to move even though the left side is paralysed. 2 hands hold on the 2 handles, left side and right side. You can use the right hand side, the only hand can roll the roller, moving in the direction of forward and backward, like in the circle. I think this is handy for the paralyzed person anytime to do exercise when they are sitting at the table. I am looking for they name the equipment and would like to buy one for my mom. I hope you can help and find for me. I saw the nursing home are using it for the old person to do the exercise. Please confirm as soon as possible.

Answer

Mabel,

We do not have a piece of equipment like this.  We do have a Hand Skate Exerciser.  It seems that what you are looking for seems to be something similar to the "Ab Roller" exerciser.  I'm sorry we couldn't be of any more assistance.

Date Posted:
6/2/2009 1:22:06 PM