Ask The Pros:

Question
Have hip & back pain What products is good for this?

Answer

 Dear Ms. Stockey:

In order to better assist you in selecting the correct item for your needs, please provide us with the following information; age, height, weight, possible cause of the pain.  We look forward to hearing from you.

Date Posted:
6/14/2009 5:50:14 PM

Question
Hello, Do you deliver to the Phoenix, Arizona area and is this shoe available in any color other than black? Thank you. Erik

Answer

Erik,

Thank you for your inquiry. We do ship to Arizona and regrettably this style shoe is only available in Black.

MSEC

Date Posted:
6/14/2009 3:32:45 PM

Question
Is this really a Lifetime warranty? How soon does it ship ? thank you Barb

Answer

Barbara,

There is a lifetime warranty on the compressor of the Compartment Compressor Nebulizer System.  These nebulizers generally ship within 24 hours of order placement.

Date Posted:
6/14/2009 12:36:32 PM

Question
Could you please let me know the county of origin of this item?

Answer
 Most likely this item is manufactured in China.

Date Posted:
6/13/2009 10:15:02 PM

Question
i recently had surgery on my right shoulder.at rehab they place a heating pad in my should before i start my exercises, and i would like to try and get a hot heating pad for when i do my at homes.the ones that i can find at cvs, walmart etc etc just do not get hot enough for me.i would appreciate any recommendations that you can forward to me.

Answer

Chad,

We have different options for heating pads.  If you are looking for an electric model, I'd recommend the Automatic Moist Heat Pad. 

Moist heat therapy is generally recommended for deeper penetration of muscles as the moisture allows the heat to penetrate even deeper which in turn allows more flexibility.

This unit heats up to 180 degrees Fahrenheit and is recommended for use in 15-20 minute intervals maximum.

Date Posted:
6/13/2009 12:46:56 PM

Question
Dear Sir:could you please send me more about your products.I need full information and price list for impoting to Iran.B.R.Reza

Answer

 Dear Reza:

Thank you for your inquiry.  You can email the complete list of products you would like to purchase to inquiry@msecompany.net.  Please be advised that all purchases made for export must be paid-in-full via bank wire transfer.

Date Posted:
6/13/2009 10:40:20 AM

Question
How wide is the seat?

Answer

JoAnna,

The seat dimensions on this 4-Wheel Rollator Walker are 6.375" D x 15" W.
 

Date Posted:
6/12/2009 11:26:47 PM

Question
What is the difference between smooth and crepe exam table paper? I'm trying to determine whether this sort of paper is recyclable and/or compostable, and would like to know if plastic is used to coat either type of exam table paper to help prevent moisture from seeping through. Thank you.

Answer

sent customer brochure about the difference.
 

Date Posted:
6/12/2009 4:54:15 PM

Question
What does designed for either back in its natural position mean?

Answer

 Dear Ms. Carol:

Thank you for your feedback.  The description should say - designed for either back or side sleeping, in its natual position.  The info has been updated on the website.

Date Posted:
6/12/2009 10:50:15 AM

Question
We have a cart 67 high x 06 long and 24 deep. Do you have a cover that would fit?

Answer

Dear Cyria,

Thank you for the inquiry. This cover should work. It takes 7-10 business days to receive.

http://www.medical-supplies-equipment-company.com/product/ppf/id/16690/new_prod_full.asp

Respectfully,

MSEC
 

Date Posted:
6/12/2009 10:34:59 AM

Question
What are the shipping costs per pound to Washinton state? and where does the merchandise come from? I am interested in 2 sets of 9691-08 and 1 each of A873-70 and 9294-66.

Answer

Dear Kathy,

Thank you for the inquiry, but those are not valid product numbers. Can you resend the items numbers from our website?  www.msecompany.net

Respectfully,

MSEC
 

Date Posted:
6/11/2009 10:28:10 PM

Question
I am a member of a Fall Prevention Team and we are wanting to purchase colored gowns to help identifyto other staff our patients at fall risk. I am contacting you to request a sample of gown #740110TDMMD.Please send to Jodi BrowneMcAlester Regional Health Center-Lab1 Clark Bass BlvdMcAlester, OK 74501

Answer

Dear Jodi,

Thank you for the inquiry. We have ordered the samples from our warehouse. You should be expecting them sometime late next week. 

Respectfully,

MSEC
 

Date Posted:
6/11/2009 2:22:55 PM

Question
Can this type of nebulizer be used on flights

Answer

Linda,

This Hand-Held Portable Nebulizer is able to be used at high altitudes, however if it is cold in the plane, it is recommended that you rub the unit with your hands to warm it up before turning it on to prevent any parts from operating incorrectly.

You may also want to check with the airline you'll be using as they may have regulations or restrictions as to where on the plane you may use your nebulizer.

Date Posted:
6/11/2009 12:26:53 PM

Question
With the economy the way it is, I'm helping my clients liquidate assets and, as a result, selling a lot of used equipment. I have no experience with medical equipment, so I'm really just trying to help them liquidate these assets. If you are not interested in me offering any of this equipment to you, please let me know and I will not bother you. For example, I have access to the following: ZIEHM MEDICAL MDL EXPOSCOP 7000 X-RAY C-ARM UNIT, W/ MONITOR & PRINTER, WHEELED, SN 2853, HAS MANUAL, 120VAC, 1PH, 60HZ UNKNOWN IF COMPLETE Do you have any interest? Otherwise, would you happen to have the names of any individuals that might be interested in the above?

Answer

 Michael:

Contact Leon Gugel at leon@metropolismedical.com.

Date Posted:
6/11/2009 9:43:31 AM

Question
Hi,I am interested in purchasing this chair.Could you please provide me with some information first..what is the lowest height this chair goes to and also, what is the amximum height this chair goes to.Thank you

Answer

Dear Alannah Fisher,

Thank you for the inquiry. The maximum height is 100 cm and the lowest is 49 cm. Let me know if you need anything else.

Respectfully,

MSEC
 

Date Posted:
6/11/2009 7:10:09 AM

Question
Hello,i was wondering if you can send me the complete catalog .my address is:520 S 14th streetNewark, nj 07103

Answer

 Dear Mr. Takouezim:

Our web site is our catalogue. We carry products from numerous manufactures and suppliers. We add dozens of products to the web site on daily basis. However, if you are looking for something in particular, we'll be happy to assist you with your search. Please call us toll free at 1-877-706-4480 and a customer service representative will be happy to assist you.

Date Posted:
6/10/2009 3:56:02 PM

Question
what is the back vent and where is it located?

Answer

The back vent on the Full Length Men's Lab Coat is located along the back seam.  This is an opening at the bottom of the lab coat that aides in providing ease of movement so that the lab coat is less constricting than a solid-seamed lab coat.
 

Date Posted:
6/10/2009 12:05:57 PM

Question
Do you handle Bauer & Black Adult Athletic Supporter.

Answer

Dear Randolph Burch,

Thank you for the inquiry, unfortunately we do not carry Bauer & Black products. Thank you.

Try www.medichest.com/Bauerblack.html

Respectfully,

MSEC
 

Date Posted:
6/10/2009 10:06:31 AM

Question
Hello,Do you get a set of 4 for $11.07 or just one? The description says a 'set' but the qty says 1....please clarify.Thank you

Answer

Hi Rick,

Thank you for your inquiry. We have made some adjustments to the product for better understanding. We apologize for the misunderstanding. The $11.07 is for each eggsercizer.

MSEC
 

Date Posted:
6/10/2009 8:29:40 AM

Question
Do these fit only men or do they fit womens sizes as well???

Answer

All of our Medical Shoe Covers are universally sized to fit both male and female shoes.  Sizes Large or Regular are generally the universal size which fits up to men's shoe size 12 or women's shoe size 14.

Date Posted:
6/9/2009 10:01:06 PM