Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
This is my 3rd question. Maybe I should call you? I'm looking for the best pillow to support my neck. I sleep on my side and I have degeneration of the cervical vertebrae. Thank you for your help.

Answer

 Dear Ms. Seltzer:

Here are the two items we have discussed:

 

Date Posted:
7/8/2009 10:40:22 PM

Question
Hello!, I would like to ge a catalog for Hospital beds and chairs for a new hospital in NIcaragua Centralamerica.Please Let me know.Thank you for your time,Marcela

Answer
sent email to customer, explained about not having a catalog and offered my services. CV 7/9
 

Date Posted:
7/8/2009 8:46:26 PM

Question
Question: I was trying to locate an orthopedically correct lumbar posture cushion made by Chair-Ware. Actually I am looking for a backrest to be used in an office chair that is 14 W x 12 H x 5. the 5 is the depth and appears to curve forward.

Answer

The item we carry nearest to the description you've provided is our Back Huggar cushion.  It comes in three options:

Regular: 13" x 14" x 4.5"

Bucket Seat: 13" x 14" x 4.5" 

Extra Wide: 16.5" x 13" 4.5"

Date Posted:
7/8/2009 9:27:49 AM

Question
what are the capacity of the bags that work with this pump? What are the numbers associated with the bags?

Answer

The pump kits that go with the Ross Flexiflo are our 37507DNYDDM.

Date Posted:
7/8/2009 7:50:42 AM

Question
I'm looking for a digitial microcurrent device to use for transcranial direct current stimulation therapy. Any suggestions?

Answer
Unfortunately, we do not have any knowledge about this procedure to be able to recommend an appropriate device. 

Date Posted:
7/7/2009 2:40:31 PM

Question
Could you please tell me who your sales rep is for the Baltimore, MD 21287 area for General Medical Equipment such as Basin stands, shelves, hampers, instrument tables, etc. I will need their name, number, and e-mail address. Thank you.

Answer

 Dear Dawn:

Thank you for your inquiry.  Please contact Christina Villa at 877-706-4480 x 107 or christina@msecompany.net.  She will be able to assist you with your needs.

Date Posted:
7/7/2009 11:24:48 AM

Question
We are looking at the N-20PA...what is the exact price and is this product used?

Answer
7/7/2009 10:16:42 AM
 

Date Posted:
7/7/2009 8:43:33 AM

Question
i am interested in these sheets and was wondering what they are made of. i am in the removal business and sheets are costing a fortune. do you think these would be good for this also.Dan

Answer

Per our discussion, I quoted you MDT218903SL Draw Sheet, 54" x 81", 5 dozen per case. Your price is $4.20 per sheet or $252 per case.  877-706-4480

Gary

Date Posted:
7/6/2009 8:48:50 PM

Question
I work for a local hospital and we were told we should limit our use of the 23 gauge butterfly due to the fact that the results may not be accurate. I just would like to know if this is a fact or just a way for the hospital to save money. Thanks for you time.

Answer

 Dear Marsha:

Thank you for your inquiry.  Unfortunately, we do not have data which may support or disclaim the hospitals policy.  Good luck with your research.

Date Posted:
7/6/2009 8:23:47 PM

Question
I have 44 each PLV 100 Vents for sale and 100+ Lp6+ Vents for quick sale. Please let me know if you are interested I am looking for 1 or 2 Sensormedics 3100A vents for a customer. Thank you Dave Burke

Answer
 Contact Jeff Hoff at Bemes.com

Date Posted:
7/6/2009 6:06:40 PM

Question
could you please email me a description of cord clamp removers, both single use and resterilizable along with the cleaning process recommendations.Thank-you.Ros

Answer
We unfortunately do not have any umbilical cord clamp removers in our inventory.
 

Date Posted:
7/6/2009 11:52:48 AM

Question
I have never gotten diabetic shoes before and I'm not sure what size to order. I have a very wide foot and a high instep. Is there any way for me to determine what size I would be?Thank you,Kay

Answer

Dear Kay,

Thank you for the inquiry.  My suggestion would be to go to a local medical shoe store and have them size you. We have no problem doing an exchange but it this is the first time you are purchasing diabetic shoes, it would be wise to get sized up for them.

Respectfully,

MSEC
 

Date Posted:
7/6/2009 10:13:08 AM

Question
My husband is a very large man, I need to know if this will fit a waist size of 50. If it doesn't do you have 1 that will fit a size 50??I also need to know is the 9 the largest size you have?? He is really in need of 1 that will go from the armpits down to the tailbone. That length is 17. I appreciate all your help. Thank you.

Answer

Nancie,

This back support will fit up to a 65" waist (measured at the widest point).  Unfortunately, this is the widest back support belt that we carry.
 

Date Posted:
7/5/2009 6:29:55 PM

Question
Do you have agents in gulf region?please send me the catalog of your products.

Answer

 We do not have Middle East sales agents at this time.  Our web site is our catalogue. We carry products from numerous manufactures and suppliers. We add dozens of products to the web site on daily basis. However, if you are looking for something in particular, we'll be happy to assist you with your search. Please call us toll free at 1-877-706-4480 or 713-589-6059 international and a customer service representative will be happy to assist you.

 

Date Posted:
7/5/2009 11:43:03 AM

Question
Working with micronized hormone powders, so how many layers in this disp. lab coat with elastic collar and cuffs? blue one in the middle of pic.Compounding pharmacy looking for a new supplier of lab safety apparel.

Answer

Teresa,

These polypropylene lab coats are made of a 3 layer SMS fabric.  The middle micro porous layer acts as a filter to keep out small particles and also repels non-hazardous liquids.

Date Posted:
7/5/2009 11:15:20 AM

Question
Hi,I have a few questions regarding this product. Can it be purchased by an individual? Does it come assembled or is assembly required. Would the system roll on carpet or hard floors only? Thanks!

Answer

Dear Carmen,

Thank you for the inquiry.  The lift can be purchased for an individual.  It does not come fully assembled, it is partial.  Some assembly is required, but it is not difficult at all.  The casters will work on normal carpet, not thick carpet. Flat surface allows for a smoother glide.

Respectfully,

MSEC
 

Date Posted:
7/3/2009 2:15:35 PM

Question
How long do these hold up? In other words when does it wear out and have to be replaced. This would be for spot check use in- about 10 times a day for a routine pulse ox check on babies.Thanks!

Answer
 

Date Posted:
7/3/2009 1:51:59 PM

Question
Can this underwear be used by an ambulatory female? or is it designed for a bed confined person.

Answer

Marguerite,

These briefs are made simply to hold the ostomy pouch away from the body to avoid irritation and can be used both by bed ridden and ambulatory persons.

Date Posted:
7/2/2009 8:30:09 PM

Question
I am interested in this product. Could you please tell me what is the main ingredient?Thank you for your help, April

Answer

The main ingredient in the Aquasonic 100 Ultrasound Gel is Reverse Osmosis Water/ DI Water.

Other ingredients in this product are:

Humectant
Polymer
Fragrance
FDC Color
Methylparaben (preservative)
Propylparaben (preservative)

Date Posted:
7/2/2009 12:57:39 PM

Question
Could I get a Bariatric treatment table that is 34 x 76 with a face hole

Answer
sent jim fax and email with pics and pricing. CV 7/2/2009
 

Date Posted:
7/2/2009 10:45:18 AM

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