Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
Dear Sir.i use a tens unit. I am trying to find out if there is a carring pouch that I can ware around the waist or on my body. I ware my tens unit all day. Please help me. Thanks

Answer

Ms. Curry,

Unfortunately, we do not have any carry pouches for TENS units.  The only carrying accessory available is the carry case.  We may recommend a hip/belt cell phone or camera case as most TENS units are relatively similar in size.

Date Posted:
7/30/2009 4:51:25 PM

Question
I need a formal quote for the following table:Power Exam Table 4040 w/ Power Back Ultimate ComfortItem# 0404UMFPremier pricing

Answer

Mary Beth,

I will be providing pricing for you on this.  Please feel free to contact me with any additional questions.  We will need your preferred upholstery color and your delivery zip code.

Respectfully,

Brittany Steffen-Smith
1-877-706-4480 ext 106
brittany@msecompany.net

Date Posted:
7/30/2009 4:38:28 PM

Question
Dear sir,I am looking for any small carts for the hand sanitizer to be carried by Physicians so they can carry & clean their hands whenever they make roundson our dialysis patients.Any information on where to get them manufacture, price, etc will be greatly appreciated.Regards,

Answer

Jason,

The only hand sanitizers we have are bottled or have a wall-mount.  Might you be looking for an accessory bracket for a medical cart?  Please advise so we may more easily direct you toward the right item.  Thank you.

Brittany Steffen-Smith
brittany@msecompany.net

Date Posted:
7/30/2009 3:46:25 PM

Question
How would I determine if I need the 10, 11 or 12inch Lumbar Sacral Support and measure for size? Not sure whether to order the one with flexible plastic or metal stays.

Answer

The height of the Lumbar Sacral Support is generally based on your level of pain that you need relieved.  Essentially the taller the brace, the more support it can provide, the less pain you're in and more comfort.

As for metal or plastic stays, this is based on the type of support you need.

If you are a fairly mobile person who does much bending, you may need the flexible plastic stays as they allow more range-of-motion, however still provide the support needed.

The metal stays may not be quite as comfortable, but do aide in providing the utmost stabilization and support.

Date Posted:
7/30/2009 2:51:15 PM

Question
My question has to do with the clearance needed under the bed. So basically how much room is needed to allow the table to roll under the bed?

Answer

 Dear Rianna:

Thank you for your inquiry.  You will need no more than 8 inches of clearance below the bed.  Please contact us toll free at 877-706-4480 to place the order if you have any other questions.

Date Posted:
7/30/2009 2:14:57 PM

Question
What is the accuracy of the settings?can the desired temperature setting be programmed?Once obtaining the set temperature does it maintain that temperature?

Answer

Unfortunately, our variable temperature water bath has been discontinued.  We now have a constant temperature water bath which maintains the desired temperature once reached until the unit is turned off or the temperature setting is changed.

The temperature is accurate and the temp range is room temperature+ 5ºF up to 100ºF.  As for programming a specific temperature, this unit is manually adjustable only, there are no programmable settings.

Date Posted:
7/30/2009 1:23:26 PM

Question
What is the construction material of the cabinet?Do the doors fold back 90 degrees flush against the sides? If not can you make a recommendation?

Answer

Thank you for your inquiry. The cabinet is made of welded steel. Regrettably, these cabinets do not fold back into an 90 degree flush. Our recommendations would be a sliding cabinet. The only sizes we have available for the sliding cabinets are:

36"w x 12"d x 72"h

36"w x 18"d x 72"h

If these specifications will meet your needs, I would be able to provide your company with pictures and pricing.


MSEC 

1-877-706-4480 x 108

K. Gilbert

Date Posted:
7/30/2009 1:05:31 PM

Question
The colors look limited. I will need a 24 inch by 48 long top too. How best to match ina neutral color.

Answer
 

Date Posted:
7/30/2009 9:05:17 AM

Question
I would like to know what else is needed to be able to use the cylinder. What other supplies. How many hours will the oxygen last. Can it be shipped overseas. Can it be recharged.

Answer

 Dear Adriana:

Thank you for your inquiry.  Please tell us a little more about the intended use for this product.  In order to better advise you, we need a bit more information.  It is possible you may need an O2 Concentrator instead of an O2 tank.  Please call 877-706-4480 x 104 or ask for Gary.  

Date Posted:
7/29/2009 10:07:43 PM

Question
How detailed are the bones? For example can I ask the students to find the Deltoid tuberosity or Lesser trochanter?

Answer

There are over 200 bones in The Flexible Skeleton with 5 feet Roller Stand item# 51AA3BS.  That should cover all of the bones in the human body.

Date Posted:
7/29/2009 3:57:17 PM

Question
Looking for womens diabetic sandals...Can you please mail me a catalog??Emelda Peck10 Glenmere CourtAirmont, NY 10952

Answer

Emelda,

Unfortunately, we do not have a paper catalog.  We do have several options for diabetic sandals.  Please see the links below for available options.

Conform Diabetic Sandals

Women's Mary Jane Diabetic Sandals

Women's Open Toe Diabetic Sandals

Women's Closed Toe Diabetic Sandals

Comfort Women's Diabetic Sandals

Date Posted:
7/29/2009 10:44:33 AM

Question
I'm a Lab Tech currently serving in Afghanistan and I'm interested in ordering 2 of these cabinets. I need a total for shipping so that I can place an order through our Logistics personal here.

Answer
7/29/2009 7:50:30 AM
7/29/2009 7:49:31 AM
 

Date Posted:
7/29/2009 4:55:01 AM

Question
Hello, I would like to know if I can have name and title embroidery on the lab coat. Please let me know at your convenience.Katlyn

Answer
7/29/2009 7:52:31 AM
 

Date Posted:
7/29/2009 4:38:29 AM

Question
How do you turn the vent on and off.

Answer

The PLV 100 Ventilator turns on and off via the power switch.  You may view additional details of operation.

Date Posted:
7/28/2009 7:10:17 PM

Question
I need 13'4 of straight rod with 48 carrier hooks. What do I order to get this? Also, How do these rods connect to the ceiling?

Answer
7/28/2009 4:00:15 PM
 

Date Posted:
7/28/2009 2:56:37 PM

Question
Hi!Is the jade color the traditional 'surgical green' used in ORs?

Answer
This Unisex Reversible Scrub Top in Jade is the traditional green color in ORs, we also have this available in Ceil Blue which is the standard blue in ORs.
 

Date Posted:
7/28/2009 12:14:48 PM

Question
Hello, our dental office is in need to safely store our oxygen and nitrous tanks when not being utilized during a patient procedure. Our tanks are both apprx 29 tall. I'm not concrete on the full/empty weight of the tanks. We require storage for four tanks. Could this item fit our needs?

Answer
7/28/2009 1:31:37 PM
 

Date Posted:
7/28/2009 11:12:11 AM

Question
Do you currently list HCPCS codes for your inventoried items? Can you search your web catalog by HCPCS?Thanks.Kent

Answer

 Dear Kent:

Thank you for your inquiry.  Currently, HCPCS codes are not systematically associated with our item numbers.  However, if you would like to provide us with HCPCS codes of interest along with general product descriptions, we will be happy to email you corresponding list.  Please submit your request to inquiry@MSECompany.net 

Date Posted:
7/27/2009 9:57:18 PM

Question
Hi,How small is this unit? We're looking for something our son can take in his backpack to school. Can a mask be attached?

Answer
The Portable Compressor Nebulizer is quite compact.  It weighs less than 4 pounds and is 6.5" x 7" x 4.25".  Either masks or standard handheld mouthpieces are compatible for use with this nebulizer.
 

Date Posted:
7/27/2009 9:17:50 PM

Question
I have recurrent cancer and am going to a concert Billy Joel/Elton John next weekend. My immune system is a bit low - and I wish to take precautions re: exposure to other people and their germs. Which mask would be most efficient at protection and the most comfortable to wear? Thanks.

Answer
 

 Dear Deirdre:

There are a lot of misconceptions about the benefits of surgical/ procedure masks.  The intended use of a surgical / procedure mask is to help prevent large particles expelled by the wearer (e.g. spit, mucous) from reaching the patient or work environment.  Some additional information is outlined below.  If you would like to wear a mask, we would recommend the following cone masks, which are a better fit for your needs:

Some surgical masks also have fluid resistant properties to help reduce the risk of splashes or sprays of blood, body fluids, secretions and excretions from reaching the wearer's mouth and nose. Fluids contacting the outer surface of the surgical mask will not immediately soak through to the interior of the surgical mask and contact the wearer's lips or skin.

Surgical masks are not designed to pass a fit test. Flat surgical masks fit loosely over the face leaving large gaps between the mask and the wearer. It is unlikely that most of the air will pass through the mask material. The air (and any airborne particles) will go through the gaps. Cup or Cone shaped surgical masks appear to fit tighter to the face, but they are not designed to seal to the face and cannot be relied upon to provide respiratory protection.

Surgical masks are typically donned for a specific procedure. For infection control purposes masks are typically disposed of after each procedure/patient activity.

In the United States, surgical masks are cleared for sale by the Food and Drug Administration (FDA). The FDA reviews data submitted by the manufacturer but does not test the surgical mask. The FDA only allows the sale of products that meet their minimum requirements based on the data supplied.
Common tests for surgical masks include: particle filtration efficiency (PFE), bacterial filtration efficiency (BFE), fluid resistance, differential pressure and flammability.

PFE: The PFE test is a quality indicator for healthcare surgical masks. The PFE test is not an indicator of respirator protection performance The filter media of a surgical mask with a very high (>95%) PFE may be less than 70% efficient when tested with the NIOSH N95 test method. The results of the surgical mask PFE testing and NIOSH filtration efficiency testing should not be compared. Conditions of the PFE test include:

BFE: This test assesses the ability of a mask to provide a barrier to large particles expelled by the wearer. It is not a filtration efficiency test and it does not evaluate the mask's ability to provide any protection to the wearer. Two methodologies are available: the "Modified Greene and Vesley Test or ASTM method F2101-01. Fluid Resistance: The fluid resistance test is typically conducted based on the American Society of Testing and Materials (ASTM) Test Method F 1862 "Resistance to Penetration by Synthetic Blood" which determines the mask's resistance to synthetic blood squirted at it under varying pressures.

Date Posted:
7/27/2009 6:27:34 PM

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