Ask The Pros:

Question
Is this a universal seat, will it fit any standard toilet? Thanks,

Answer
Yes, the E-Z Lock Raised Toilet Seat is a universal item that fits most commodes.

Date Posted:
8/5/2009 12:07:50 PM

Question
looking for a 23 wide stretcher for use in a mobile MRI trailer.

Answer
called customer about stretcher, spoke to him and will provide a quote. CV 8/6 

Date Posted:
8/5/2009 11:45:54 AM

Question
Good Morning,I am stationed at a US Air Force base in Turkey and I was wondering if your company ships to APO addresses. Thanks,Noah

Answer

 Noah,

We do ship to APO addresses.  If you have some items you may be interested in, please let me know the item numbers so that we can get valid shipping charges for you.

Brittany Steffen-Smith
brittany@msecompany.net
1-877-706-4480 ext 106

Date Posted:
8/5/2009 5:13:27 AM

Question
I need a bracket for an E size tank. Is this the right size?

Answer

Ken,

This bracket is generic sized at 4.5W x 4.5D and fits most portable oxygen cylinders.  The E cylinder is a fairly thin cylinder and we do believe this would be compatible with the E tanks.  To confirm, you may measure your tank's circumference and divide that total measurement by two to get the depth/width.

Date Posted:
8/4/2009 11:54:37 PM

Question
I am ordering for a short doctor, 5'3 a jacket size of 38 but would like to know if it is possible to have the length of the coast and sleeves shortened upon ordering. I would like to have embroidering done as well, so it would be great if I could customize the size so that the name & title fit.

Answer
 We do provide embroidery services, however we are unfortunately unable to make any alterations to the size of the coats.

Date Posted:
8/4/2009 11:54:14 PM

Question
can the stockinette be used as a substitute for covering the stomp of an above-the-knee amputation?

Answer

Thank you for your inquiry. Regrettably, we are not medical licensed professionals. We will be unable to answer this queston. Please consult an medical professional and make sure this will be a suitable replacement.

MSEC
 

Date Posted:
8/4/2009 2:19:00 PM

Question
Is there an added feature to add a red hazard sharp container to side of cart?

Answer

Michelle,

This is an available option.  I will follow up with pricing for the cart with sharps container.  If you have any questions in the meantime, please don't hesitate to contact me.

Brittany Steffen-Smith
brittany@msecompany.net
1-877-706-4480 ext 106

Date Posted:
8/4/2009 12:16:25 PM

Question
Can you put cassettes in this autoclave? If so, how many can it hold?

Answer
8/3/2009 8:32:50 PM
 

Date Posted:
8/3/2009 6:36:53 PM

Question
We are looking for kits to perform percutaneous cholecystostomy

Answer

Diane,

Do you need special pricing, or more detailed information regarding the contents of these kits?  Please advise so that we may more easily assist.  Thank you!

Brittany Steffen-Smith
brittany@msecompany.net

Date Posted:
8/3/2009 3:26:49 PM

Question
I was wondering if it's okay to spray on chickenpox? My 2 year old has it and it seems to be the only thing that soothes her. I just want to make sure it's safe. can you provide me with spec sheets.

Answer

Unfortunately, we can only recommend that you consult a medical doctor for guidance and a medical professionals opinion.

Date Posted:
8/2/2009 6:54:45 PM

Question
i am the user of nellcor pulse oximeter n-185 table top monitoer.it is continious restarting in oprating mode with patient after every 50 seconds,please provide information about this i am waiting your reply ,,THANK YOU.

Answer
8/2/2009 9:04:37 AM
 

Date Posted:
8/2/2009 8:32:09 AM

Question
How long can I keep this solution? What's the shelf life? Thanks K

Answer

The shelf life of the DAG solution once it is opened is approximately 1 year.

Date Posted:
8/1/2009 7:21:16 PM

Question
How does this pillow compare to the Snoozer full body pillow filled with either heavenly down or goose down?This pillow can be found at shop.happymothers.com.I have the 143-163ROCMM. My only problem is that the pillow case keeps sliding down. What do you suggest?

Answer

It seems the main difference between the two pillows is that the Snoozer pillow has a "candy cane shape" which aides in keeping the pillow stationary while wrapped around the shoulder.

You may be able to form the body pillow you have to do the same, however, in doing so, this will reduce the length of the pillow for knee support as it is a straight pillow not made extra long for the behind-head or shoulder support.

Date Posted:
8/1/2009 7:03:26 PM

Question
What is this pillow filled with? How do you keep the pillow case from sliding off? How does this compare to a tempurpedic body pillow? How does the size matter 48x12?

Answer

The filling in the Body Pillow is a polyester fiber.  The case slippage may be reduced if you use the pillow with the case opening toward your feet versus toward your head.

The material found in the Tempur-Pedic pillows is a specialized Tempur material found in Tempur-Pedic products only.  The Tempur-Pedic pillow may be more moldable as it is a specialized inner material.

As for the sizing, this pillow is significantly longer than the Tempur-Pedic pillow, which in turn allows for a fuller range of use from head-to-toe.

Date Posted:
8/1/2009 6:00:47 PM

Question
Hi, do you have store locations in Texas with a showroom? If so, where are they located and what are the hours?Thank you.

Answer

 Dear Joseph:

Thank you for your inquiry.  Our call center is located in Houston, TX.  Our hours are 8 am-5:30 pm, M-F, CST.  However, we do not have a showroom  If you would like any assitance, please contact us toll free at 877-706-4480. 

Date Posted:
8/1/2009 12:32:42 PM

Question
In the description of this GREEN FAST cassette it says that it is best suited for BLUE sensitive film. Shouldn't it read : for GREEN sensitive film ?How is it with the rare earth cassettes: are they for GREEN or BLUE sensitive film?Are you sending to Switzerland?

Answer

Giorgio,

We apologize for the error, this has since been corrected.  This cassette is for green sensitive film and includes the rare earth green screen.

We are able to ship to Switzerland.  If you have pricing questions, please feel free to contact me and I can provide you with a quotation including shipping.

Brittany Steffen-Smith
brittany@msecompany.net

Date Posted:
8/1/2009 7:41:29 AM

Question
Can this treatment chair be used like a dental chair? Does it lay flat all the way back to supine position?

Answer

Thank you for your inquiry. This treatment chairs is designed ideally for dental offices. In addition, the chair is adjustable from a contour position to a flat treatment table.(Supine position)

If you have any additional questions, please don't hesitate to give me a call at 1-877-706-4480 x 108 or send me an email at kgilbert@msecompany.net

Gilbert- MSEC Customer Service Dept.

 

Date Posted:
7/31/2009 3:15:25 PM

Question
What material is the outer covering? I am comparing this product to the SofTouch Cold/ Hot Pack # GRL8o8ROCMM from your same company. Can you please give me insight on the most durable and easy on the skin.I want non plastic type material. Thank you, Lisa

Answer
 order placed on 7/31

Date Posted:
7/31/2009 3:00:35 PM

Question
Question: How high is this seat from the floor?

Answer
7/31/2009 1:23:36 PM
 

Date Posted:
7/31/2009 1:20:37 PM

Question
Is there somewhere I can go to see various cervical pillows rated - not just reviews of each, but ratings.

Answer

 Dear Elizabeth:

Unfortunately, we are not aware of an objective source for pillows rating.  Pillows are like shoes, they fit everyone differently.

Date Posted:
7/31/2009 1:01:47 PM