Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

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Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
DEA said it would like a digital lock, ie with numerous codes, with an audit control function. Does something exist?

Answer

Unfortunately, the only lock styles we have for narcotic boxes are combination push button locks and key locks.

Date Posted:
8/27/2009 1:32:45 PM

Question
looking for mattresses to put in wooden wall tents with screen for ceiling and tarp for roof... want something that can withstand moisture and repeated use. thinking foam with vinyl would be good. any thoughts? and what type of frame would be good for this type of mattress. thanks for your help!

Answer

This mattress would be one of the best foam mattresses that we carry.  Unfortunately, we cannot guarantee that it will withstand weathering as this would not be under the manufacturer's description of intended use.

The cover and mattress will withstand moisture to a certain extent only when used under the manufacturer's intended use and cleaned with mild soap and warm water when needed.

All mattresses we carry are intended for use with hospital beds.  We may suggest that for this purpose you contact a camping or sports and outdoor company for  this type of mattress.

Date Posted:
8/27/2009 12:01:22 PM

Question
i am looking for a shower curtain fora psychiatric hospital, I need curtains that have velcro tabs to hang on special rod we have

Answer
8/27/2009 11:29:43 AM
 

Date Posted:
8/27/2009 11:28:06 AM

Question
Would this be compatible to a M6 cylinder used on the Invacare Homefill system?Thanks,D'Vonne

Answer
The Invacare Homefill systems generally have a built-in regulator on the cylinders used with the unit.  For the regulator compatible with M6 cylinders you will need the HomeFill M6 Cylinder Assembly to use.
 

Date Posted:
8/27/2009 11:01:04 AM

Question
Hello,I am trying acquire estimates for 2 carts for a veterinary surgical specialty and Emergency center. I ordered a cart from Blue bell a couple of years ago and am looking for something similar. Please contact me via email for phone. I can send you a copy of the estimate from Blue bell.Thanks,Christy Storms

Answer
called customer, lmovm about sending me a model number or pic of the cart she already has so i can match it up with something from Harloff. CV 8/27
 

Date Posted:
8/26/2009 4:54:51 PM

Question
We want an oxygen cart system for our truck which we use to deliver. Please suggest a good one.

Answer

Sunil,

We have several options available.  I will follow up with an e-mail including photos.

Brittany Steffen-Smith
brittany@msecompany.net

Date Posted:
8/26/2009 4:31:39 PM

Question
do u accept a prescription from a doctor -on medicare?

Answer
 We unfortunately do not accept any form of insurance.  We can, however provide any necessary documentation in order for you to be reimbursed by your carrier.

Date Posted:
8/26/2009 1:48:11 PM

Question
do these fit standard pillows?

Answer
 This Zippered Pillow Cover is made to fit standard size pillows which are generally 20 x 26.

Date Posted:
8/26/2009 10:10:32 AM

Question
I have a portacath and I have a pain patch that I have to wear. It' been difficult to keep the tegaderm on so the hospital gave me a few chlorapreps to and they worked, however I can't find where to purchase them can you assist me in finding them at a resonable price or another product that is just as good.

Answer
 The only Chloraprep item we supply is a Chloraprep One Step.  This comes 100/case and takes 3-5 business days for delivery.

Date Posted:
8/26/2009 8:59:30 AM

Question
Please if you carry disposal currete dermal and disposal punch.Thank you,Gabriela

Answer

Dear Gabriela,

Thank you for the inquiry, however we do not carry disposal currettes. We apologize for any inconvenience.

Respectfully,

MSEC
 

Date Posted:
8/25/2009 4:48:14 PM

Question
how do you heat this item? Can you heat it in the microwave?

Answer

 Dear Sherry:

Thank you for your inquiry.  This item is a Hydrocollator heat pack.  These packs are designed to be submerged in warm liquid (i.e. water), to absorb and retain heat for an extended period of time.  If you are looking for micorwavable heat packs, different sizes can be found in Heating Pads & Packs section of the website.

 

 

Date Posted:
8/25/2009 4:32:45 PM

Question
Does the xl size fit a size 15 for this shoe? If not, is there another shoe which does?

Answer

Thank you for your inquiry. Unfortunately, this shoe will not accommodate a size 15. However, we do have our Post Surgical Protection Shoe.

This shoe goes up to size 14 however, its an open toe shoe and should accommodate a size 15.
 

MSEC

 

Date Posted:
8/25/2009 4:12:29 PM

Question
This light looks great our doctor wants it to be about 6' total stand/arm length, is it?Thanks KIm

Answer

Dear Kim or Deb,

Thank you for the inquiry. The height of the arm fully up right is 75 inches.

Respectfully,

MSEC

Date Posted:
8/25/2009 11:59:31 AM

Question
Do you have a disposable probe for infants and peds, to use with the nellcor oximax N-65? Thanks for your time. Tracy Edwards

Answer
Any Nellcor Oximax sensor should be compatible with the N-65 units.  We supply the Nellcor Max-N, Max-P, Max-I and Max-A sensors in cases of 24.

Date Posted:
8/25/2009 10:45:56 AM

Question
Would you please for the followings:WALL MOUNTED OTOSCOPE / OPTHALMOSCOPEQTY : 4UNITSTHANKS,

Answer

Dear Nadeem,

Thank you for the inquiry. Must the brand be Welch Allyn or can I quote Riester. Riester is a well known name, made in Germany and about $600 less than the Welch Allyn equilvalent. Please let me know:  christina@msecompany.net

Respectfully,

MSEC
 

Date Posted:
8/25/2009 8:03:19 AM

Question
Does this stretcher have locking wheels? If so which ones lock. thx!

Answer

Dear Travis,

Thank you for the inquiry, the locking casters are under the head of the patient, not the base.

Respectfully, 

MSEC
 

Date Posted:
8/24/2009 3:10:30 PM

Question
What is the maximum height for this lamp?

Answer

Dear Deb,

Thank you for the inquiry. The maximum height of the lamp is 84 inches.

Respectfully,

MSEC
 

Date Posted:
8/24/2009 1:30:08 PM

Question
Wondering what the inches are for each size? Tried a large from a local store and it was too small. The one size fits all was too small. Need something larger then what is available at local store, but don't want to order the wrong size.

Answer

The sizing for the Deluxe Knee Sleeve is as follows:

Knee circumference (measured 6" above & below knee):

XSmall: Above Knee - 11-13"; Below Knee - 9-13"

Small: Above Knee - 12-14"; Below Knee - 10-14"

Medium: Above Knee - 14-18"; Below Knee - 12-16"

Large: Above Knee - 16-20"; Below Knee - 14-18"

XLarge: Above Knee - 18-20"; Below Knee - 16-20"

Date Posted:
8/24/2009 10:11:08 AM

Question
When shipping this item or the scalpel blades what NMFC code would it ship out on? I know that might seem like a odd question but i work for a shipping company and i was curious.thanksangel

Answer

Angel,

Unfortunately, as these items are small enough to ship via UPS, we do not have this type of coding as it is not required for delivery within the US.
 

Date Posted:
8/24/2009 8:01:18 AM

Question
Would like to order some items from your website. Located in Ireland, your website does not have Ireland on its drop down list. Is it possible order?

Answer
 We do ship to Ireland.  We will check and see why Ireland is not on the country list.  When placing the order indicate the correct address in the comments field.

Date Posted:
8/24/2009 7:28:23 AM

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